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Mercure Wellington

345 The Terrace | PO Box 6753, Wellington 6001, New Zealand
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Mercure Wellington
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894 Reviews from our TripAdvisor Community

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Auckland, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Have stayed here a few times over the past few years. Well price and well pitched as a mid-range budget like hotel. However this time I noticed that the room, some of the corridors were in need of some work, just looking worn and tired in places. The reception is very nice and there is a great view from the... More 

Helpful?
1 Thank peterwI3040OB
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

The "superior" rooms were well past their best, they were very dated, sparsely furnished, the appliances were old, the light fitting in the bathroom was falling down, the baths were stained and grotty, the air con so loud you had to turn it off to sleep, I could go on. It is not an easy walk to anywhere. While it... More 

Helpful?
1 Thank David R

Travelers are raving about these Wellington hotels

Christchurch, New Zealand
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The front desk staff were nice, and helpful. The room was disappointing however. Initially we booked for four guests, but ended up only having three. On arrival, there were only two towels in the room, and no soap. We borrowed another towel from the pool area, and on the second day this was replaced so we still had three, and... More 

Helpful?
1 Thank NZBlen
Blenheim, New Zealand
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

A great place to say with family and nice and closed to the city. The staff were very helpful and friendly. We did have a few issues but nothing that couldn't be fixed. I would recommend this place if your wanting somewhere for a price and with a family.

Helpful?
Thank 926vickyn
Christchurch, New Zealand
Level Contributor
9 reviews
4 of 5 stars Reviewed 1 week ago

This had everything we wanted. Like the others have said, it needs updating but for what we paid we are happy. Staff friendly and helpful. We used the gym, pool and sauna every night and had a drink in the bar. It is only a 10 minute walk into town and there is a back entrance which is good. Thank... More 

Helpful?
Thank willow123852
Auckland, New Zealand
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are looking shabby and outdated, however it is wellington, and for the price we got I am pleased. The staff were super friendly and the location wasn't too horrible (although you need to be happy to walk up steep hills).

Helpful?
Thank Morgan M
Sydney, Australia
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff were friendly and not a bad location from the city. However please read the other reviews for this hotel. It is outdated and needs major updating. The rooms feel old and there was nothing particularly special about staying in the room.

Helpful?
Thank Joel R
New Zealand
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Booked through business agent and this hotel should be taken off the list. Front impression fine, get to the room (2nd floor) and it should not be available for occupancy! Mouldy shower curtain totally unacceptable, rest of bathroom poorly fitted and maintained (light cover hanging down about 2 inches over basin, bath trims ill-fitting, mould in the silicon. Rest of... More 

Helpful?
Thank Peter W
London, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Mercure for six days over two periods in January. I booked the holiday through a large tour operator which included numerous stops in New Zealand and as such did not look in detail at every hotel. This hotel was very disappointing. It is extremely outdated and in many areas in need of repair and maintenance. The... More 

Helpful?
Thank milotu
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