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All 50 Wellington hotels

Mercure Wellington

3.5 of 5 Hotel   |   345 The Terrace | PO Box 6753, Wellington 6001, New Zealand
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51%
Ranked #32 of 50 Hotels in Wellington
A recent review
4 of 5 stars reviewed 2 days ago
Barkeep5us Westminster, Colorado
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655 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Westminster, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here overnight as we were doing a driving tour of New Zealand. The hotel room was nice and the heater worked great which was very nice in the winter. The on site restaurant was good for both dinner and breakfast which was good because it looked like a walk to restaurants. The laundry room was nice but there... More

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UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

This hotel is very tired and needs some maintenance. One redeeming feature was the staff; they were great. Location is awkward unless you are using taxis as it's some way from the centre of town up some very steep hills.

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear MaltyW We very much appreciate your comments regarding your stay at Mercure Wellington and I will pass on your feedback about the staff to all of my team. I have taken on board your comments about the room and location of the hotel. Kind regards Rob Poole General Manager More

Auckland, New Zealand
Top Contributor
138 reviews 138 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The one redeeming feature of this hotel is the staff. They are very friendly and very welcoming. That is I'm afraid where the good features start and end. The hotel itself is a very long walk (up and down hills) from the center of town. It is definitely a taxi ride away ($20). The hotel is very tired and this... More

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear Sarah P, Thank you for your feedback regarding your recent stay with us at Mercure Wellington and I will pass on your comments about the staff to all of the team. The Hotel is located in the Cuba Quarter of Wellington and is a 10 minute walk along Willis Street to Lambton Quay or 5 minutes walk to the... More

New Zealand
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great value, friendly staff. Only issue is the lack of disabled access showers, all rooms have their shower over the bath. The swimming pool is a great bonus as is the sauna. Lovely views from the restaurant with a comprehensive breakfast offering. Always an enjoyable stay!

Review collected in partnership with Accorhotels.com

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear Palmynz, Thank you for the comments you made regarding your recent stay at Mercure Wellington. I am delighted to note that you found time to enjoy the leisure facilities the Hotel has to offer. I am pleased that the service provided by the Mercure team and breakfast exceeded your expectations. We look forward to welcoming you back to Mercure... More

Nelson
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a weekend here on a grab one voucher. The place is a bit tired but was clean and comfortable , and the staff were very helpful. We also had a meal in their restaurant which was better than expected. Not the nearest to the city center, but still a good option.

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear Doublenaff, Thank you for taking the time to post your comments about your recent stay with us. I am pleased that you enjoyed your weekend in Wellington and the service provided by the Mercure Wellington team. We appreciate the comments about the staff and that you enjoyed you meal in our restaurant. We look forward to welcoming you back... More

Tauranga,
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for the weekend of the Phoenix v Newcastle United football match. Due to the demand the price was highly inflated and so value for money was negligible. The rooms are dated and in particular the bathroom with partially broken mildewy wall panels and old fittings. The beds were comfortable but carpets and drapes marked and shabby. Really... More

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear Cpt58, Thank you for taking the time to post your feedback on the Hotel, I trust you enjoyed the double header football games. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior quality of service and standards for every customer, therefore... More

Auckland Region, New Zealand
Contributor
19 reviews 19 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The exterior of the hotel isn't flash in any way but the room was perfectly fine. It was clean and the bedding was nice. The view from the top floor was very nice and the room was quite. I would have preferred if more wall sockets were available so I could charge my devices. The pool was disappointing and the... More

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear EmilyHTnz, Thank you for your recent post. It is great to read that you enjoyed the views on offer from your room and found the location of the Hotel close to many of Wellington's attractions. The comment you made with regards to the staff are most appreciated and I have forwarded these onto all of my team. Thank you... More

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Additional Information about Mercure Wellington

Address: 345 The Terrace | PO Box 6753, Wellington 6001, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Wellington 3.5*
Number of rooms: 111
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Also Known As:
Mercure Wellington Hotel Wellington
Accor Wellington

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