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All 50 Wellington hotels

Mercure Wellington

3.5 of 5 Hotel   |   345 The Terrace | PO Box 6753, Wellington 6001, New Zealand
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51%
Ranked #34 of 50 hotels in Wellington
A recent review
5 of 5 stars reviewed 3 days ago
Doublenaff Nelson
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  • Reviews (650)
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650 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Nelson
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent a weekend here on a grab one voucher. The place is a bit tired but was clean and comfortable , and the staff were very helpful. We also had a meal in their restaurant which was better than expected. Not the nearest to the city center, but still a good option.

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Tauranga,
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for the weekend of the Phoenix v Newcastle United football match. Due to the demand the price was highly inflated and so value for money was negligible. The rooms are dated and in particular the bathroom with partially broken mildewy wall panels and old fittings. The beds were comfortable but carpets and drapes marked and shabby. Really... More

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear Cpt58, Thank you for taking the time to post your feedback on the Hotel, I trust you enjoyed the double header football games. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior quality of service and standards for every customer, therefore... More

Auckland Region, New Zealand
Contributor
19 reviews 19 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The exterior of the hotel isn't flash in any way but the room was perfectly fine. It was clean and the bedding was nice. The view from the top floor was very nice and the room was quite. I would have preferred if more wall sockets were available so I could charge my devices. The pool was disappointing and the... More

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear EmilyHTnz, Thank you for your recent post. It is great to read that you enjoyed the views on offer from your room and found the location of the Hotel close to many of Wellington's attractions. The comment you made with regards to the staff are most appreciated and I have forwarded these onto all of my team. Thank you... More

Shirataka-machi, Japan
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Firstly, the staff were wonderful. Organised my airport shuttle, posted my postcards for me, arranged an early check in for me, really friendly. Breakfast was delicious with many options that should please all diets. I stayed on two separate occasions on the same trip, with a 2 day break in between where I left Wellington. The hotel was able to... More

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear Hamicraggs, We very much appreciate your comments regarding your stay at Mercure Wellington. I am delighted that you enjoyed your stay and the team looked after your needs. I am sure that this feedback will serve as an encouragement to all of our staff, as we strive to continuously improve the quality of our services. Kind regards Rob Poole... More

Napier, Hawke's Bay, New Zealand
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Helpful staff. Hotel is a little out of the way & up a steep hill. Easy to head to town but the hike up back to the hotel takes some effort. Good if you are driving, has secure car park within hotel & not in another off-site car park. Room is quite spacious but a little run down.

Was this review helpful? Yes
poolerob, General Manager at Mercure Wellington, responded to this review

Dear Carol, Thank you for your feedback regarding your recent stay with us. I am pleased that the service provided by my team and the facilities on offer met your expectations. We look forward to welcoming you back to Mercure Wellington again soon the next time you are in the capital. Kind regards Rob Poole General Manager More

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Additional Information about Mercure Wellington

Address: 345 The Terrace | PO Box 6753, Wellington 6001, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Wellington 3.5*
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Also Known As:
Mercure Wellington Hotel Wellington
Accor Wellington

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Mercure Wellington enjoys a prime location at the top of the Terrace with spectacular views over the city and harbour. This charming hotel is an easy walk to the Cuba Quarter, funky boutiques, shops and famous Wellington attractions such as TePapa, Waterfront, Westpac Stadium, Courtenay Place and the theatre district. If you are looking for an ideal holiday destination with your family, the Mercure Wellington is a perfect place for you to stay and explore the Wellington area. ... more   less 
Number of rooms
111

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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