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Mercure Wellington

3.5 of 5 345 The Terrace | PO Box 6753, Wellington 6001, New Zealand
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Mercure Wellington
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709 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The rooms were well kept and the front desk service was excellent. Otherwise the place looks run down. The pool/gym area is not well kept and doesn't offer towels. That said, location is perfect and for the price, is does the job!

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 8 days and its great for family two adults and two kids but it would be better if the hotel provide two single bed for the kids rather than one queen bed for them to share. Staff are very helpful and nice. Also our bathroom didn't get clean every day. Location is good for us as we... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

My partner booked into the Mercure Wellington thinking he was booking into the modern hotel that he'd stayed in previously. However, it turns out, the nice modern Mercure he'd where he stayed before has been sold and rebranded and the remaining Mercure is an aging 70s pit with strange smells and poor service. A few of the disappointments at the... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was nice but room very tired and the house keeping was poor no refill of coffee or milk and bathroom did not get refill of tissues.I am aslo not inpressed on paying for hotel parking as an extra when you pay so much for the hotels.The other downsides was internt was extra and free wifi was only available... More 

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Sydney, Australia
Top Contributor
93 reviews 93 reviews
54 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Inexperienced staff, small rooms desperately in need of refurbishment and the hide of the hotel to charge $20 per day for parking in an off-street but uncovered and not secure parking lot at the back of the hotel....especially when on weekends street parking is free! From check in I should have known it was not going to be a hotel... More 

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New Zealand
Top Contributor
60 reviews 60 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed 3 times at the Mercure,.Staff are very friendly and helpful.. We initially had our windows open for fresh air but a party nearby drove us to shut them and put the air con on.Although we turned it down to 10, in desperation to get cool,air,it was obviously preset at probably 20.Stale air and it was dreadful. The... More 

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Hamilton, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for xmas and what a lovely place. Although it is dated, we were very comfortable here. We spoke with five different staff members and each gave excellent service. The food was good and prompt. The gym, pool and sauna were good amd clean. Highly recommend for the price.

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Additional Information about Mercure Wellington

Address: 345 The Terrace | PO Box 6753, Wellington 6001, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Wellington 3.5*
Number of rooms: 111
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Also Known As:
Mercure Wellington Hotel Wellington
Accor Wellington

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