Unexpected stayover in Wellington. This hotel is very central to Wellington Shopping centre. Nice Room, Outdated bathroom. Very, Very Helpfull Staff. We needed a taxi at 5.30 in mng and this was arranged for us, as was breakfast, delivered with a smile at 5am.

I stay at this Hotel most times I visit Wellington to visit family which is several times a year. This Hotel is thoroughly recommneded. The Rooms are spacious and clean. The staff are friendly and helpful, the location is great, and the price is right.

My wife and I recently stayed in a Lambton Room at the James Cook on a Saturday night. the room was spacious, clean and modern, unlike the rooms we have experienced in many other hotels in Wellington. Although the hotel is located on The Terrace, access to Lambton Quay was also quick and easy using the elevators in the hotel... More

Clean, tidy, good spot on the terrace and lambton quay, warm room, good size and comfy bed. Everything you need on a trip. Restaurant and bar a little dated, but still clean and nice, but doesn't stand out in the sea of funky bars and restaurants in downtown wellington. Would stay here again.

We chose the Club room option which included a large room with comfortable king bed and lovely bathroom amenities, The Club Room at no extra cost served very substantial appetizers and New Zealand wines and was tended by a very charming hostess. We were tired from our trip across Cook Strait on the ferry, so it was nice to visit... More

Would definitely stay again, the staff were very friendly from check in, restaurant staff to room services, close by TSB Arena only a short walk to the waterfront, restaurant very good with reasonable prices, kids enjoyed the snack menu

Pleasant and helpful staff. We stayed two nights and found the rooms clean,comfortable and reasonably quiet. We had some difficulty attempting to order room service breakfast from the 24 hour menu as they kept telling us we could not order before 7.00 AM ( our call was made at 6.00 AM due to an early flight departure). They did accomadate... More

After a last minute trip to Wellington for business, work booked me into James Cook as our usual place was full. On arrival the staff were fabulous, so friendly, welcoming and explained everything I would need to know for my stay including all the ammenities open to me. I had a room on the 12th floor, the room itself was... More

Lovely place to stay, central to everything in the city and easy getting to Inter Islander Ferry. Check in was quick and painless especially as we arrived with a bus load of other travellers. The beds are very comfortable and rooms very clean. Everything you need for a good nights sleep. Although on the road side of the hotel, the... More