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All 50 Wellington hotels

James Cook Hotel Grand Chancellor

4.5 of 5
147 The Terrace, Wellington 6001, New Zealand
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James Cook Hotel Grand Chancellor
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69%
Ranked #17 of 50 hotels in Wellington
Most recent review
4 of 5 stars Reviewed June 17, 2013
dianajc London, United Kingdom
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356 reviews from our community

Traveler rating
    80
    153
    91
    20
    12
See reviews for
Families
50
 
Couples
146
 
Solo
19
 
Business
85
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2013 NEW

I stayed here during a very hectic few days visiting family and it was a very pleasant place to have some time out. I had a comfortable spacious room on the Club floor, with a decent sized bathroom which possibly needed some updating. The staff were all charming and helpful and the location was perfect as there is access to... More

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See 3 more reviews by dianajc for Wellington
Invercargill, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 16, 2013 NEW

Unexpected stayover in Wellington. This hotel is very central to Wellington Shopping centre. Nice Room, Outdated bathroom. Very, Very Helpfull Staff. We needed a taxi at 5.30 in mng and this was arranged for us, as was breakfast, delivered with a smile at 5am.

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Picton, New Zealand
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2013 NEW

I stay at this Hotel most times I visit Wellington to visit family which is several times a year. This Hotel is thoroughly recommneded. The Rooms are spacious and clean. The staff are friendly and helpful, the location is great, and the price is right.

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Dunedin, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed June 11, 2013

My wife and I recently stayed in a Lambton Room at the James Cook on a Saturday night. the room was spacious, clean and modern, unlike the rooms we have experienced in many other hotels in Wellington. Although the hotel is located on The Terrace, access to Lambton Quay was also quick and easy using the elevators in the hotel... More

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SteveJMartin, General Manager at James Cook Hotel Grand Chancellor, responded to this review
June 13, 2013

Hello Victor F Thank you for taking the time to write your review. I’m very glad you enjoyed your stay with us and that we were able to complement your time in Wellington. I hope you enjoyed the show at the St James, it’s a great venue. I look forward to welcoming you back soon. Best regards Steve Martin General... More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 4, 2013 via mobile

Clean, tidy, good spot on the terrace and lambton quay, warm room, good size and comfy bed. Everything you need on a trip. Restaurant and bar a little dated, but still clean and nice, but doesn't stand out in the sea of funky bars and restaurants in downtown wellington. Would stay here again.

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See 7 more reviews by Leslie H for Wellington
SteveJMartin, General Manager at James Cook Hotel Grand Chancellor, responded to this review
June 13, 2013

Hi Leslie H Thank you for your review. I’m pleased you enjoyed your stay with us. I hope we can welcome you back again soon. Kind regards Steve Martin General Manager More

Nelson
Top Contributor
74 reviews 74 reviews
18 hotel reviews
Reviews in 42 cities Reviews in 42 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 4, 2013

We chose the Club room option which included a large room with comfortable king bed and lovely bathroom amenities, The Club Room at no extra cost served very substantial appetizers and New Zealand wines and was tended by a very charming hostess. We were tired from our trip across Cook Strait on the ferry, so it was nice to visit... More

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See 5 more reviews by SaucySister for Wellington
SteveJMartin, General Manager at James Cook Hotel Grand Chancellor, responded to this review
June 13, 2013

Hi there, Thank you for your review. Our Club Lounge facility is a great way to indulge and relax, I am very pleased that you enjoyed this experience. Our Sojourn café in the lobby provides café-style breakfasts, you may wish to try this next time rather than the buffet breakfast in Whitby's. We look forward to welcoming you back here... More

Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2013

Would definitely stay again, the staff were very friendly from check in, restaurant staff to room services, close by TSB Arena only a short walk to the waterfront, restaurant very good with reasonable prices, kids enjoyed the snack menu

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SteveJMartin, General Manager at James Cook Hotel Grand Chancellor, responded to this review
June 13, 2013

Hello, Thank you for your review. I’m very glad you had a pleasant stay and that the team looked after you. We look forward to you staying with us again soon. Kind regards Steve Martin General Manager More

Queensland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2013

Pleasant and helpful staff. We stayed two nights and found the rooms clean,comfortable and reasonably quiet. We had some difficulty attempting to order room service breakfast from the 24 hour menu as they kept telling us we could not order before 7.00 AM ( our call was made at 6.00 AM due to an early flight departure). They did accomadate... More

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SteveJMartin, General Manager at James Cook Hotel Grand Chancellor, responded to this review
June 13, 2013

Hello Thank you for taking the time to post your review, I am sorry that you had some difficulty ordering room service breakfast. I hope we will have the opportunity to welcome you back to the James Cook sometime in the near future. Kind regards Steve Martin General Manager More

Auckland Region, New Zealand
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 27, 2013

After a last minute trip to Wellington for business, work booked me into James Cook as our usual place was full. On arrival the staff were fabulous, so friendly, welcoming and explained everything I would need to know for my stay including all the ammenities open to me. I had a room on the 12th floor, the room itself was... More

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See 4 more reviews by Shecrow for Wellington
SteveJMartin, General Manager at James Cook Hotel Grand Chancellor, responded to this review
June 13, 2013

Hello, Thank you for taking the time to write your review and I am pleased to hear that you enjoyed our breakfast buffet. In regards to internet, we do have a variety of plans in place to best accommodate each guests requirements. I do hope you decide to stay with us again sometime in the near future. Kind regards Steve... More

Mount Maunganui, New Zealand
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 27, 2013

Lovely place to stay, central to everything in the city and easy getting to Inter Islander Ferry. Check in was quick and painless especially as we arrived with a bus load of other travellers. The beds are very comfortable and rooms very clean. Everything you need for a good nights sleep. Although on the road side of the hotel, the... More

Was this review helpful? Yes
SteveJMartin, General Manager at James Cook Hotel Grand Chancellor, responded to this review
June 13, 2013

Hi Jocelyn C Thank you for your review. I’m very happy to hear you had an enjoyable stay with us and you found our services and products to be of a high standard. I look forward to welcoming you back to the James Cook soon. Kind regards Steve Martin General Manager More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Lambton Quay(15)
  • Very good(9)
  • Te Papa(3)
  • Main shopping(3)
  • Double beds(3)
  • Central location(3)

Additional Information about James Cook Hotel Grand Chancellor

Address: 147 The Terrace, Wellington 6001, New Zealand
Phone Number:
Region: New Zealand > North Island > Wellington
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotels in Wellington
#14 Family Hotels in Wellington
#16 Business Hotels in Wellington
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The Hotel features 268 accommodation rooms, two restaurants and bars, Bodyhaven Spa Style Boutique and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby’s Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington’s definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more   less 
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Also Known As:
James Cook Wellington

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