Nice and central hotel on The Terrace with easy access to Lambton Quay for shopping in Wellington. Cafe and restaurants serves good meals also with lively "happy hours". The pianist is always entertaining and lively! Nothing beats the spa though. They are very good! I last stayed was in 2010, but will look forward to another stay here. More

We stayed in the City Suite for 3 nights over New Years - lovely large apartment style room, with HUGE bed and fantastic views over the city (24th floor). Service from all staff was great, all were attentive to our needs. Buffet breakfast and dinner at the hotel restaurant was great, although there was a special on that if you... More

The trip to Wellington was an unexpected side-trip, all courtesy of an earthquake in Christchurch. Being stressed out over our unexpected side trip and travel plans being thrown into disarray, the staff at the hotel were excellent. The room was great, nice king sized bed, wonderful bath, great buffet service, and a nice peaceful atmosphere. The staff were great, they... More

Attempted to have a shower on Saturday at 10am and got scalded by 65-70 degree water. Apparently the cold water was turned off for planned maintenance, however despite checking in the night before nobody had let me know. I was assured the cold water would be back by 4pm, however I had to attend a wedding without having had a... More

Stayed here over Christmas period; booked through wotif and got a good deal...description and other reviews made us think it would be fairly average. However - the room looked like it had been recenty refurbished; generous size, good bathroom and clean. Gym facilities were ok - nothing brilliant but sufficient. Excellent locale right in centre of town and easy access... More

Our family of four stayed at the hotel for one night, taking advantage of a special rate they had going that included parking and breakfast for two. First, this is really more of a business hotel (in my view) than a family hotel, so the way the hotel worked out is a bit off because we are not its normal... More

Pretty good stay. Enjoyed it and worth it. Very close to good shops etc. More

We have always enjoyed the James Cook hotel but hadn't stayed there for some years until the last Christmas break and we were not disappointed. We arrived early at 10 o`clock and were very pleased to be given early check in. The staff were helpful and efficient at all times. We had a spacious, comfortable room on the 25th floor... More

I have always stayed at the James Cook when visiting Wellington as the location is great and you can usually get a good deal over Christmas. You pretty much drive straight off the motorway into the hotel's car park on The Terrace and a lift will take you down from the lobby into the midst of the shops on Lambton... More