Very nicely appointed hotel. Staff were friendly, courteous and helpful. We were traveling with friends and they thoughtfully gave us a connecting room. Nice desk area with all the amenities needed for a business travelor. more

Stayed here for one night as was in town to see the All Whites play. Hotel so easy to find as it is just off the offramp of the motorway. Deal included Free valet parking and full buffet breakfast all for $165. Really good value, good friendly service and excellent room and a great selection at Breakfast. Would definately stay... more

Booked in fairly late at a rate of NZ$120, so probably shouldn't be complaining. For sub-$100US in a city, it was a decent value. I made the mistake of "upgrading" for $20/night and, after going to my room and wondering what I just spent $20 on, went back to the front desk to ask. Seems that I was in a... more

We recently spent 4 days at the James Cook. We arrived at 1.15am to be told we had been upgraded from a superior to a Club Room, what a wonderful surprise. Our room was spacious and very clean. It had everything we needed, including bathrobes and slippers. We didn't have a view at all, which is a shame. The bathroom... more

The final stop in our Journey through the North Island was the James Cook. We were upgraded on arrival to an executive room and took advantage of the Club Lounge facilities on the top floor (free breakfast and drinks, etc). Views from the room were lovely and location is suprisingly convenient, if a bit hard to find at first if... more

I had read previous reviews but decided to stay here due to the central location. We drove straight off the motorway into the hotel entrance and our car was valet parked ($18) - almost too easy. Our room had 2 double beds and was certainly adequate for my daughter and myself. I agree the rooms are small, but that is... more

This could have been any other business hotel anywhere else in the world. Our room was nice and a fairly good price. The bathroom was uselessly small - don't expect to shower unless you are shorter than 5'. I still find it abysmal (and this is no reflection per se on the James Cook) that any major hotel charges for... more

Centrally located for shopping, bit of a walk to find food at night. Our room consisted of 2 double beds and was well decorated. $129 NZ a night. $18 per day parking. We ate at the restaurant one night, $40NZ for the buffet. Good range of food - don't see the old buffet too much these days. We struggled to... more

Odd hotel set up. Restaurant on upper floor and looks more like a cafeteria. Decent location near stores and restaurants. more