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Grand Mercure Wellington Central City Apartments

130 Victoria Street | Te Aro, Wellington 6142, New Zealand
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Grand Mercure Wellington Central City Apartments
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339 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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  • Any
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    (339)
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All months
Top Contributor
84 reviews 84 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My work uses this place regularly and we always receive positive feedback - clean and tidy rooms with attentive staff and good location - sometimes lower rooms can be affected by street noise. No restaurant but plenty of choices nearby. Handy to Michael Fowler centre, Te Papa and other attractions

Was this review helpful? Yes
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Thank your for sharing your lovely feedback. Your feedback is greatly appreciated and helps encourage the team. I will ensure your comments are shared with the team. We look forward to seeing you back again soon. Thanks again Kind Regards Jody Dickinson General Manager More 

Waihi Beach, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Great location, friendly helpful staff. Perfect for seeing the sites of Wellington City. Ideal for Te Papa. Definitely stay again. The room was comfortable and warm.Parking was handy,but really didn't need a car for what we wanted to do.

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Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Your feedback is greatly appreciated and helps us ensure we provide the best possible service at all times. We have a great team who do their best to ensure you have a great stay. I will pass on your feedback. The team will be thrilled to hear you had a great stay. We look forward to welcoming you back on... More 

Gold Coast, Australia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 days and found it to be quite small. The balcony was small and the rooms. Despite being a bit of a squeeze for my partner and I we still found this perfect for location. Central to everything. A great bar behind the alleyway downstairs which we found and shopping and transport all outside in walking distance.... More 

Was this review helpful? Yes 1
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Thank you for your valued feedback. Your feedback is very helpful and appreciated. We are delighted to hear you enjoyed the hotels location. We hope to see you back again soon. Thanks again! Kind Regards Jody Dickinson General Manager More 

Dunedin, New Zealand
Contributor
16 reviews 16 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A nice apartment with kitchen facilities. The reception staff were helpful and the place was well run, clean and very convenient. We were on the 12th floor and did not find it too noisy. Easy walk to shops and restaurants.

Was this review helpful? Yes 1
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Thank you for your feedback. The team are thrilled you enjoyed your stay. I am proud of the teams commitment to ensuring you had a great stay. Your feedback is valued and appreciated. We hope we have the opportunity to welcome you back again on your next visit to Wellington. Kind Regards Jody Dickinson General Manager More 

Travelers are raving about these Wellington hotels

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

helpful service and the location is great for city meetings. the rooms were clean but very small. was there on a particularly windy night and i could hear the wind whipping around and whistling from the 8th floor. does the job for business travel.

Was this review helpful? Yes 1
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

We are delighted you enjoyed your stay with us. Many thanks for taking the time to provide feedback. We hope to have the opportunity to welcome you back again soon. Kind Regards Jody Dickinson General Manager More 

New York City, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Advertised as 4 star but definitely not! Staff friendly and hotel well located but the decor and presentation was no more than 3 star. Picture of pitted basin in bathroom. Not the expected level of presentation and unpleasant. All and all hotel is tired.

Was this review helpful? Yes 1
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Thank you for your feedback. I am delighted to hear you found the team to be friendly and helpful. I am very proud of the team who do their best to ensure you have a great stay. I apologise that you were disappointed with your room. Your feedback is very appreciated and assists us in making improvements. Kind Regards Jody... More 

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