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All 50 Wellington hotels

Kingsgate Hotel Wellington

3.5 of 5 Hotel   |   24 Hawkestone St | Thorndon, Wellington 6011, New Zealand
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Ranked #29 of 50 hotels in Wellington
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197 people have reviewed this hotel

Traveler rating
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    67
    58
    19
    14
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11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Booked two interconnecting rooms, normally check in is at 2pm but i reached there at 4pm. I was told that room was not ready. So had to wait for the room to get ready. One thing good was got complimentary parking however car park is terrible! Cleanliness of the room for being a hotel is hopeless, dirty and dusty. (Can... More

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wellingtonhotels, General Manager at Kingsgate Hotel Wellington, responded to this review

Dear thesimz17, We appreciate your feedback on Tripadvisor. Firstly I would like to apologise that the level of customer service was below our expectations. If possible I would like you to provide the photos to me so I can review with the relevant staff members. Additionally I would like to discuss the matter with you directly if possible as I... More

Colombo, Sri Lanka
Top Contributor
74 reviews 74 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

The first impression is good, as the hotel looks like quite an upscale property from outside. The lobby brings you crashing to reality, and the room looks no better than a 2 star. There is free internet in the lobby, for which you have to get a new password from the reception each day. They alerted us when the tours... More

Was this review helpful? Yes 1
wellingtonhotels, General Manager at Kingsgate Hotel Wellington, responded to this review

Dear Wiener Sanger, Thank you for you feedback on Tripadvisor. I am glad that you found the service at the front desk efficient and the location close to some attractions. With regards to the room size we do have have a varying size of rooms and if you let me know what room you stayed in we might be able... More

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

My first time in wellington, and I stayed here during the Armageddon expo weekend for 3 days. Cheap comfortable rooms at a great location, and walking distance from both Te papa, Westpac stadium and various other attractions. Super friendly staff, nice rooms and comfortable beds. Would defiantly stay here again if I ever visit Wellington again.

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wellingtonhotels, General Manager at Kingsgate Hotel Wellington, responded to this review

Dear Nikita280, Thank you for your feedback on Tripadvisor. We are glad you enjoyed your stay and hope to see you again in the near future. Regards Jeff Hermes More

Christchurch, New Zealand
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two nights on business. The location was very convenient, but we were very unimpressed with the rooms and facilities. We had chosen cheap rooms and did not expect anything lavish, but the rooms ($140/night) were pokey and shabby, with peeling paint. I would have expected a standard selection of teas and coffee, but there... More

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wellingtonhotels, General Manager at Kingsgate Hotel Wellington, responded to this review

Dear Faith1000, Thank you for your feedback on Tripadvisor. Firstly apologises that the hotel was not up to the level that you expected. I would like to comment on a couple of points Since your stay we have signed a new contract with a new coffee and tea supplier and there is now a greater selection in every room. With... More

Christchurch, New Zealand
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked the day before on Wotif as my trip to Wellington was unplanned and the offer included wifi and breakfast for two so it was a very attractive offer. I didn't have any trouble finding the hotel following the instructions on the booking and I was lucky enough to check in at 1pm which was appreciated. My room was on... More

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wellingtonhotels, General Manager at Kingsgate Hotel Wellington, responded to this review

Dear MataiWest, We appreciate your detailed feedback on Tripadvisor and it assists us in providing a better level of service to our customers. I would like to clarify a couple of points. * The refurbishment was completed last year and while not all elements of the bathroom have changed there were substantial changes. I am happy to send old photos... More

Wellington
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I spent two days in the hotel. Clean rooms and good service. Location is good as well, within walking distance from the Parliament building, railway station, and Quay street. I wish there was free Wifi though :-)

Review collected in partnership with Easytobook.com

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wellingtonhotels, General Manager at Kingsgate Hotel Wellington, responded to this review

Dear Andrey K, Thank you for yor feedback on Tripadvisor. We are glad you enjoyed the location of the hotel and found it convenient for your needs. As per your comments we do not currently offer free Wi-fi in the rooms but we do offer it free in the lobby and the restaurant and bar. We hope to see you... More

North Island
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

To address some of the issues raised by previous reviewers, I would have to say 'You get what you pay for' and as you're not paying for a five star accommodation experience you can't expect moonbeams BUT the Kingsgate does provide a great night's sleep (x3), and friendly and professional staff. Let me tell you more... I arrived at about... More

Was this review helpful? Yes 1
wellingtonhotels, General Manager at Kingsgate Hotel Wellington, responded to this review

Dear Brainyb, Thank you for taking the effort to post such lengthy feedback on Tripadvisor. I found that your feedback was very constructive and certainly appreciated by myself and other staff members. From my point of view you hit the nail on the head when you said you cant expect moonbeams. The hotel is 3 star plus and while there... More

New Zealand
Top Contributor
63 reviews 63 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 15, 2014

We had a "special occasion" to attend so the hotel was very convenient to where we wanted to be. Booked in for 2 nights. Room was very small. We booked a 'Superior Queen' cannot be sure we got that. Also in the room was a single bed!!! Breakfast was pretty ordinary. The view was very good as we were on... More

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Blenheim, Marlborough, New Zealand
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 13, 2014

The location is handy to the city centre and easily accessible by taxi, shuttle or private car. There is a restaurant and supermarket close by.The complimentary use of City Fitness Gym nearby is helpful. I have stayed here previously, many years ago, when it was the Portland Hotel. I was surprised that it was mostly unchanged and felt that it... More

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Invercargill
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2014

We stayed at this location about two years ago before it was the Kingsgate. We were fortunate to obtain a good deal which included the accommodation for three nights and breakfasts. The hotel is very clean and the staff most pleasant. Some of the bathroom fittings are a little outdated, but they work so there was no problem. Having recently... More

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Additional Information about Kingsgate Hotel Wellington

Address: 24 Hawkestone St | Thorndon, Wellington 6011, New Zealand
Location: New Zealand > North Island > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #29 of 50 hotels in Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Kingsgate Hotel Wellington 3.5*
Official Description (provided by the hotel):
The newly updated Kingsgate Hotel Wellington is located on the doorstep to the CBD and on the edge of the Government and Corporate precincts of Thorndon. The hotel is the closest hotel to Westpac Stadium providing the best location for all your sporting, concerts and major events. Kingsgate Hotel Wellington prides itself in providing excellent facilities and all rooms are light, comfortable and fresh. With the back drop of Wellington’s famous beautiful hills choose between panoramic views of the Harbour, City Skyline or over look New Zealand’s oldest and historic suburb Thorndon. Kingsgate Hotel Wellington is perfect for both the business, conference and leisure traveler. When staying at Kingsgate Hotel Wellington, the CBD, Lambton Key, bus, train and ferry terminals, Parliament Buildings, Government offices and Botanical Gardens are all on your doorstep. Nothing is better than being accommodated by a hotel which has everything at its feet.Kingsgate Hotel Wellington’s guests can also enjoy complimentary access to city fitness and competitive pricing for off street car parking and Wi-Fi access. Try our tantalising menu in Glasshouse Restaurant or relax and unwind in Glasshouse Bar. With contemporary cuisine and a beautiful setting overlooking established gardens Portland Restaurant and Bar is perfect for all your dining occasions. Open for Breakfast, Lunch and Dinner 7 days a week why go any where else? Additionally our conference rooms have natural light, air-conditioning, sound proof interconnecting doors and can seat 2 - 150 people. ... more   less 
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