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Bay Plaza Hotel

40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
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Bay Plaza Hotel
Best prices for: 1 room 1 guest
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Ranked #34 of 48 Hotels in Wellington
A recent review
3 of 5 stars reviewed 4 days ago
Mykara New Zealand
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235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Zealand
Top Contributor
144 reviews 144 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was booked into this hotel, so I had no idea, first time here. What I was curious about, was the decor, furnishings, colour, wear and tear looked like a 1970's era hotel. My room was antiqued typical looking. I was on the 8th floor and the wind whistled and rattled the bathroom window. Everything was functional, tidy, clean and... More 

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Masterton
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is quite basic but clean with good size rooms and lovely harbour views. With a coupon from the grocery receipt it was only $98 for a night. (You need a coupon for each separate night and there are some exclusions. I guess if the All Blacks were playing at the stadium you wouldn't be able to use the... More 

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New Zealand
Contributor
12 reviews 12 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Good value - $98 per night with coupon. First time staying at this Wellington hotel - 3.5 star - up to current quake standards - allocated an upper front room (level 8) with views of nearby streets, New World supermarket, Te Papa, city and harbour etc- just great - all we needed - clean room with shower. Can request a... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Shirley, Thank you for posting such great feedback, we really appreciate the comments you made. I am pleased to see that you enjoyed our affordable central city location. We are fortunate to have a great team at the Bay, and we look forward to welcoming you back for your next stay. Thanks Eileen More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Checked in then checked out straight away. Out dated over priced for what you get. The only nice room is the reception area maybe that's to lure you in. The room was out dated and there was a damp smell. The staff were lovely and understood that I wanted to check out, I think it must happen often.

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Regards Eileen More 

Travelers are raving about these Wellington hotels

Auckland
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While this is a tired old hotel it is all that you need if you have a busy schedule in wellington. Walkable distance from all the main attractions. The staff were friendly and accommodating. The rooms clean and comfortable. You get what you pay for and this hotel represents great value for money.

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Brenette, Thank you for taking the time to post your comments regarding you stay with us. It's always a pleasure to ensure your stay is relaxed and enjoyable. We look forward to welcoming you back to our friendly,centrally located affordable hotel when you next visit the "Coolest Little Capital" Regards Eileen More 

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My daughter & I stayed here overnight. The hotel is clean & tidy. We went into the restaurant/bar for pre dinner drinks & the staff were lovely & helpful. Later we went in for dinner. We ordered steak off the room service menu - when it arrived it was just steak n chips & we mentioned that we thought it... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Maggie Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and your dining experience. We are fortunate to have a great team and awesome chef, who all pride themselves in providing a great level... More 

Waimate, New Zealand
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for three nights, initially I was disappointed and thought it was the hotel was certainly old and tired however as time went on I appreciated more and more the location and also the service. Yes this hotel is dated however it is priced accordingly and the staff were very good to deal with, stored a hired bike for... More 

Was this review helpful? Yes 1
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Great to read your positive comments about your recent stay at the Bay Plaza Hotel. We are fortunate to have a great team, who are always striving to go the extra mile, to allow our guest enjoy their stay. When you next the "Coolest Little City in the World", we look forward to welcoming to our affordable centrally... More 

Auckland, New Zealand
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 19, 2015

For tourists especially this hotel is an excellent location, being close to Te Papa and the other attractions along the waterfront promenade. Also the Courtney dining/entertainment precinct is very close and so in the evening there is much more activity than around some of the CBD hotels where after office hours the central city can have few people walking about.... More 

Was this review helpful? Yes 1
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Colin and Christina, Customer service is a major focus of the hotel, and we have a great team at the Bay Plaza Hotel, so it was disappointing to read your comments. Please accept my sincere apologies for the shortcomings you encountered during your stay. It is unfortunate the car parking fee was not noticed when you made your... More 

Barcelona
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 18, 2015

The location of this hotel is great-very close to walk to everything however the day after I returned home I discovered that $100 was debited from my credit card when I checked in and then I was charged for the cost of my room when I left. I phoned the hotel and they said it was in a holding account... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Customer service is a major focus of the hotel, and it is disappointing to read your comments, regarding the front office staff and the lack of understanding regarding the credit card authorization, I have made all front office staff aware of your comments and have asked for immediate attention to this area. We are fortunate to have a... More 

Nelson, New Zealand
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 14, 2015

This hotel is situated in a great place for Cuba Street and downtown. We could walk to the TSB arena etc no worries. Even thou this hotel is old. It is clean and does the trick. It was comfortable. Great views

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Tina, Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel for another memorable stay. Call us direct... More 

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Amenities