We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bay Plaza Hotel

3.5 of 5
40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
Hotel amenities
Bay Plaza Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #35 of 48 Hotels in Wellington
A recent review
4 of 5 stars reviewed 4 days ago
Tina S Nelson, New Zealand
Write a Review

227 reviews from our community

Traveler rating
    16
    67
    91
    30
    23
See reviews for
31
100
20
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (60)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (74)
All months
Barcelona
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed today NEW

The location of this hotel is great-very close to walk to everything however the day after I returned home I discovered that $100 was debited from my credit card when I checked in and then I was charged for the cost of my room when I left. I phoned the hotel and they said it was in a holding account... More 

Was this review helpful? Yes
Nelson, New Zealand
Contributor
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is situated in a great place for Cuba Street and downtown. We could walk to the TSB arena etc no worries. Even thou this hotel is old. It is clean and does the trick. It was comfortable. Great views

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Tina, Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel for another memorable stay. Call us direct... More 

Tokyo, Japan
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel has seen better days, as the rooms and bath/toilet look quite old. However, it has a great location walking distance to the Te Papa museum, New World supermarket, and downtown Wellington. It's located right in front of a very busy highway, which is a bit tricky to cross, but I imagine it's cheaper than hotels located right downtown.... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Stuart, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff as we have a great team at the Bay Plaza Hotel. We are fortunate to have a great central city location, was stunning views. Regards Eileen More 

Upper Moutere, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We booked this hotel using flybuys for a romantic treat. I can see why they needed to be in a reward programme because I certainly wouldn't have stayed there if I had been paying for it. The hotel is close to town but could certainly do with some work on it. $18 to park the car for the night was... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for your recent feedback on Tripadvisor. Firstly I would like to apologise that the level of service was not up to your expectations. Please accept my sincere apologies for the shortcomings you encountered during your stay. It was disappointing to read your comment about car parking as it is defiantly advertised on our web site. For... More 

Westminster, Colorado
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The best thing about the Bay Plaza is it's location - walking distance to the Te Papa and lots of great restaurants and right across from a large grocery store. When we arrived the staff was welcoming and friendly. They got our room ready quickly since we arrived early and gave us maps and great recommendations about the local area.... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Stephanie, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our team, they always go the extra mile to ensure everyone enjoys there stay. I am please that you enjoyed the nice view from your 11th floor room, we are... More 

Luton, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Firstly, having read previous reviews on the hotel, we would like to disagree with the negative comments the hotel has received. For the price bracket this hotel is in and it's perfect location we think it's fantastic. We booked last minute on the phone and from the outset the staff were brilliant. Nothing was too much hassle. In fact as... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, It is a delight to read your lovely review and positive feedback. The Team and I are pleased to hear of your recent experience while in Wellington enjoying the "Coolest Little City in the World". We appreciate your kind words regarding the service provided, we have a great team at the Bay!! and we are fortunate to have... More 

NZ
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here several times over the past couple of years on short trips to Wellington to see family. This hotel is in a great location - close to the harbour, plenty of good cafes, Courtney Place for restaurants, and to the airport bus. The hotel has not been re-decorated for a while, and the bathrooms are small, but... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for taking the time to post your comments regarding you stays with us. It's always a pleasure to ensure your stay is relaxed and enjoyable. We are fortunate to have a great central city location, with excellent views and a great team at the Bay Plaza Hotel, who take pride in their service standards. We look... More 

Wellington
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Bay Plaza has seen better days. On arrival, the staff were welcoming and friendly - and the reception area, though small, is nice enough. However, the overall impression gets worse after that. The entrance from the carpark is poorly signed and looks like a service entrance. The corridors are dark and dingy. The room was on the small side... More 

Was this review helpful? Yes 1
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We are fortunate to have... More 

Auckland, New Zealand
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 3, 2015

This hotel is not too fancy but is located close to everything important in Wellington. 10 minute drive to the airport, 15 minute walk to almost everywhere downtown and 10 minute walk to harbour-front. Views are great if you are over the 8th floor and a couples of minutes away you can find the busiest dining-drinking area of the city,... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for choosing to stay with us and sharing your experience with us. I was pleased to read you enjoyed our central city location in the heart of the entertainment and dining area of the city. We look forward to welcoming you back to the Bay Plaza Hotel when you next visit Wellington City. Check out our... More 

Brandywine, Maryland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 20, 2015

My husband and I stayed here while in New Zealand one year and I was very disappointed. The bed linen was still dirty, my husband and I had to sleep outside the sheets because they were not clean, and the room was very small. They crammed a single bed and a queen bed in one room, and didn't give you... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies, as this as it is certainly not the normally the level of service that we provide. It is a shame you did not let us know during... More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
View from room (11)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (12)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (9)
Viewed
Dining (8)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question