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Bay Plaza Hotel

40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
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Bay Plaza Hotel
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Ranked #35 of 48 Hotels in Wellington
A recent review
3 of 5 stars reviewed 6 days ago
Kiwigoldfish Wellington
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220 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wellington
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Bay Plaza has seen better days. On arrival, the staff were welcoming and friendly - and the reception area, though small, is nice enough. However, the overall impression gets worse after that. The entrance from the carpark is poorly signed and looks like a service entrance. The corridors are dark and dingy. The room was on the small side... More 

Was this review helpful? Yes 1
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We are fortunate to have... More 

Auckland, New Zealand
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is not too fancy but is located close to everything important in Wellington. 10 minute drive to the airport, 15 minute walk to almost everywhere downtown and 10 minute walk to harbour-front. Views are great if you are over the 8th floor and a couples of minutes away you can find the busiest dining-drinking area of the city,... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for choosing to stay with us and sharing your experience with us. I was pleased to read you enjoyed our central city location in the heart of the entertainment and dining area of the city. We look forward to welcoming you back to the Bay Plaza Hotel when you next visit Wellington City. Check out our... More 

Brandywine, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

My husband and I stayed here while in New Zealand one year and I was very disappointed. The bed linen was still dirty, my husband and I had to sleep outside the sheets because they were not clean, and the room was very small. They crammed a single bed and a queen bed in one room, and didn't give you... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies, as this as it is certainly not the normally the level of service that we provide. It is a shame you did not let us know during... More 

Wellington, New Zealand
Top Contributor
76 reviews 76 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 19, 2015

Great location very central. Improvement in room quality since I last stayed ie a little bit of refurbishment or better room? Friendly helpful staff on check in. Great place to stay when wanting to dine out in Wellington and save the driving. A little more expensive than usual good rates you can get due to Chinese New Year and Cricket... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Great to see you enjoy your recent stay at our central city hotel. The staff appreciate your positive comments, we have a great team at the Bay Plaza Hotel. Indeed Wellington has been the a busiest "coolest little capital" over the past few weeks. Check out our website, for daily special for when you next visit the city.... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

I regularly stay here when visiting Wellington. You can get a great harbour view by asking politely and the staff are always really friendly. Yes it's a bit tired, yes you're in the city amongst the noise, but to me it's comfortable, fairly priced and easy - oh and really, that view is quite something.

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Robin, Thank you for taking the time to post your comments regarding you stays with us. It's always a pleasure to ensure your stay is relaxed and enjoyable. We are fortunate to have a great central city location, with excellent views and a great team at the Bay Plaza Hotel, who take pride in their service standards. We... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 16, 2015 via mobile

this place is the pits, ive stayed at bad places but this one takes the cake. where to begin? paid 360 for 2 nights on expedia a month in advance only to find out it would've been 100 less if i left it last minute. ANYWAY, you walk into the room and voila! appears nothing like the great photos, last... More 

Was this review helpful? Yes 1
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Jason It was a shame to read your comments online regarding the hotel and the services. We are a mid-range hotel located in the heart of the city, we provide a value for money experience with an excellent location in Wellington. I am sorry that we were not the style of hotel you prefer. For your information best... More 

Whangarei, New Zealand
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 16, 2015

We stayed at the Bay Plaza Hotel in Wellington on 14 February 2014 with our 18 year old daughter. We were pleasantly surprised when we found we had 2 single beds and a queen in one room. The room itself was comfortable. However, the hotel as a whole feels a little tired. They charge you $18 per night for carparking... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Sue, Thank you for your positive feedback. It is certainly rewarding to hear that our efforts to achieve guests' satisfaction are being reached. We have a great team at the Bay Plaza Hotel. We are fortunate to have a great central city location, with excellent views. We look forward to welcoming you back to the Bay Plaza Hotel... More 

Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 9, 2015

This hotel is in a nice location but it was just too noisy at night due to the proximity to a large supermarket (albeit a nice one) and the road. The rooms were also very hot but again due to outside noise we were reluctant to open the windows which only opened a small amount anyway. Car parking was extra... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Jackie Thanks for your comments, great to see you enjoy our central city location. Windy Wellington has had stunning weather so far this summer, and we have had a lack of wind, so we have enjoyed some unusually high temperature. For future visit we have a number of inclusive packages (breakfast, car parking and WiFi) bookable direct from... More 

Brentwood, England, United Kingdom
Top Contributor
213 reviews 213 reviews
57 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed February 8, 2015

Our room was on the 11th floor so had a very good view. The room itself was a bit tired looking but was a good size with a double and a single bed. The T.V. was digital and there was a fridge but it was old. The bathroom was a fair size but only offered a shower. This worked quite... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Jeff, Great to see you enjoyed the location of our affordable central city hotel. Yes we are fortunate to have stunning views form our rooms. Good to see you started your day with a hearty breakfast, and enjoyed your poached eggs!! We have a great team at the Bay Plaza Hotel and like to go the extra mile... More 

Indianapolis, Indiana
Top Contributor
190 reviews 190 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 3, 2015

We picked this hotel purely for its location and price, but there were so many reasons it exceeded our expectations. It sits right on the bay and so we could walk all over the whole city each day and still be close enough to swing by the hotel to pick something up if we needed it. We got there before... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Melissa, Thanks for the wonderful comments about the Bay Plaza Hotel and Wellington city. We are truly lucky to have our location in a great spot close to all the tourist and night spots for a enjoyable stay. We have a great team who are always willing to sell the city. We trust you have returned home with... More 

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