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Bay Plaza Hotel
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38%
Ranked #37 of 50 Hotels in Wellington
A recent review
5 of 5 stars reviewed 1 week ago
Vicki S Napier, Hawke's Bay, New Zealand
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185 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Napier, Hawke's Bay, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

We initially chose this hotel as they accepted flybuys and they also had carparking. But now we have stayed here, we will be coming back! Fantastic location, so close to everything, shopping, restaurants, cafes and of course our daughters accommodation! Staff were very helpful and servicing of rooms was great. Comfy bed and room had everything a hotel room should... More

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Vicki Customer service is a major focus of the hotel, and it is pleasing to read your comments about the staff members, we have a great team at the Bay Plaza Hotel, and your comments have been passed on to the staff members. Yes we are fortunate to have a great central city location, with excellent views, in... More

Rotorua, New Zealand
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Each time we go to Wellington we end up near the Terrace somewhere, which can be a bit of a trek and after hours you end up going into these weird closed off mall areas to get back to your hotel. Decided to try this place, the location handy to the Courtenay Pl end of the CBD and therefore all... More

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon SamArgh Thank you for posting such great feedback, we really appreciate the comments you made. I am pleased to see that you enjoyed many of the Hotel facilities. Yes we have a great central city location within walking distances of all the main attractions, with wonderful views. We look forward to welcoming you back to the Bay Plaza... More

Auckland Region, New Zealand
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

City central location, NZ supermarket opp the road. I stayed at 9th floor, wonderful view:Te Papa, Lambton Harbour are just outside the window. The room is good enough for a couple. Bathroom is a bit small.

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Lily Thank you for taking the time to write your review. We are delighted to see that you enjoyed your stay with us. We have a great central location with stunning views of NZ's coolest little capital. I trust you enjoy the rest of your South Island trip and we look forward to welcoming you back to the... More

Sydney, New South Wales, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for 3 nights as I was attending a conference at TSB Bank arena, great location within walking distance to shops, pubs ect around 5min walk and around a 15min walk to the arena. had no problems with noise, bed was comfy and the room had everything you would expect a room to have. staff polite and... More

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Nathan, Great to see you enjoyed your recent stay at the Bay Plaza Hotel. Yes we are fortunate to have a great central city location within walking distance of all the major attractions, and we have rooms with great city view. Customer service is a major focus of the hotel, and it is pleasing to read your comments... More

Wellsford, New Zealand
Contributor
18 reviews 18 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Chose Bay Plaza for one night based on price. It is good value compared to most Wellington hotels. Front desk staff were friendly and helpful. Room allocated had nice view over Oriental Bay. Bed was comfortable and all facilities worked though the bathroom was very dated and in need of a makeover. I remember this hotel as the Travelodge back... More

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel for another memorable stay. Regards Eileen More

UK
Top Contributor
70 reviews 70 reviews
35 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A budget feel hotel in a fairly good location. Would consider staying here again but not as a treat. Lovely helpful staff redeem this from a lower score. Overall there is a rather antiquated vibe with remnants of the 50's about it which is all rather depressing, but don't let that put you off as there are redeeming features. We... More

Was this review helpful? Yes 3
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Annie Thank you for taking the time to write your review. We are delighted to see that you enjoyed your stay with us. At the Bay Plaza Hotel we do offer daily internet packages (room and unlimited internet usage) available to be booked direct through the hotel’s website or over the telephone, so it is disappointing to read... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed only one night, and was glad of that as the room was really tired, bathroom was horrendous. Bed was really comfy though! The location was awesome, and the view from my room was fantastic. Staff were pretty efficient but not overly friendly. Suited my purpose for one night as I was by myself in the city for a sports... More

Was this review helpful? Yes 2
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Kerri, Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel for another memorable stay. Regards Eileen More

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 20, 2014

On a recent holiday exploring N.Z. our travel agent booked us overnight into this hotel. It's close to the bay, the Museum and lots of restaurants. But it's a dismal hotel. The rooms are very dreary with very old fittings. The T.V was ancient with lousy sound and picture. The pillows were flat and uncomfortable with no spare extra pillows... More

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Dianne, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. For your information at the Bay Plaza we have replaced all TV's over the past three months and have received positive feedback from our all our... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 17, 2014

My family stayed there for one night , location was good and within walking distance to places like the Te Papa museum . Amenities was simple , room was abit tight for triple sharing , overall the hotel was quite old . I needed to use the internet/computer at the lobby for a couple of minutes to check some information... More

Was this review helpful? Yes 1
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Gracie Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. At the Bay... More

Christchurch, New Zealand
Contributor
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 26, 2014

The Bay Plaza is in a great location when visiting Wellington. A short walk to Courtney Place, Te Papa, the marina, restaurants, shops, cinemas ..........they are all a short walk away (2-5 mins). It is clean and comfortable, if a little noisy at night. Facilities are basic but adequate. A good place to stay a night or two without breaking... More

Was this review helpful? Yes 1
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning David, Thank you for your positive feedback. We are fortunate to have a great central city location, with excellent views, within walking distance of all the attractions. We look forward to welcoming you again as guests at the Bay Plaza Hotel when you next visit Wellington city. Regards Eileen More

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Additional Information about Bay Plaza Hotel

Address: 40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bay Plaza Hotel 3.5*
Number of rooms: 75
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Also Known As:
Bay Plaza Wellington
Wellington Bay Plaza

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