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Bay Plaza Hotel

40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
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Bay Plaza Hotel
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Ranked #32 of 48 Hotels in Wellington
A recent review
5 of 5 stars reviewed 1 week ago
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246 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this via AirNZ Airpoints and we weren't disappointed. Good service, very comfortable rooms/bed, good view and excellent location. We stayed a couple of nights and we had a great time. Visit the guy at the bar for a night cap! The bed was huge and very comfortable, we had excellent sleeps both nights. The curtains are thick so... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for the 5/5 star review! We're very happy to hear you enjoyed you stay, at the our affordable, central city hotel. Great to hear you appreciated the quality of the bedroom curtains, they have black and sound proofing which is great for the central city location. We look forward to welcoming you back to the Bay... More 

Hastings, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival i was welcomed by a staff member telling me that i should have booked directly with the Hotel rather than through "Wotif" as it may have been cheaper also was more interested in selling me a paper than letting me know about internet access. Not the first time i had stayed here, and not the first time the... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Philip, Please accept my sincere apologies for the shortcomings you encountered during your stay, with regard to your room service. All rooms have fridges with UHT milk in them, and we offer the extra service of fresh milk on request to be delivered to the room in a small crockery jug, so I not sure why service did... More 

Auckland Region, New Zealand
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights here and even though the rooms were a but dated they were very warm after cold days out in the city. Just what we wanted. The bathroom was cold and old style but hey..it's just a bathroom.. It was fine. The only issue we had was the room fridge.. It was very noisy when we were trying... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Great to see you enjoyed your short break to the "Coolest Capital in World", and appreciated our central city location. At the Bay Plaza Hotel we have a great team and we are always looking to improve our service standards, please advise via email which room you were staying in, so we can fix the fridge problem. We... More 

Hamilton & Waikato Region, New Zealand
Level Contributor
132 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were in Wellington for one night only and found this hotel close and in walking distance to Te Papa and Cuba Street to which we wanted to visit. The hotel is dated but with friendly staff, a clean room and very warm. The room has a safe, ironing board, tea & coffee facilities and great views from room 802.... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for taking the time to post your comments regarding you stays with us. It's always a pleasure to ensure your stay is relaxed and enjoyable. We are fortunate to have a great central city location, with excellent views and a great team at the Bay Plaza Hotel, who take pride in their service standards. We look... More 

Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

This hotel was booked for my by the client I was visiting. However I read the reviews on this site prior to going. So my expectation was not that high. However on arrival I was greeted by excellent staff given a high floor harbor view room. The room was well appointed, spotlessly clean and spacious. The restaurant has a good... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Tony, Thanks your for your positive feedback, it great to see you enjoyed your stay at our affordable central city hotel - in the "coolest little capital" in the world. We have a great team at the Bay, and it was good to see you enjoyed our new winter menu. We look forward to welcoming you back to... More 

Christchurch, New Zealand
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 10, 2015

This is not our hotel of choice in Wellington, because coming from earthquake-Christchurch, the age and construction of the building reminds us of the buildings in Christchurch that fared the worst in the quake. We feel uncomfortable in the building because of its age and look. However the rooms are very clean and nice, the staff are lovely and very... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. We appreciate your nice comment regarding our rooms and for finding our location to be convenient. We look forward to welcoming you back to affordable, central city hotel when you next visit Wellington. Regards Eileen More 

Feilding
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 1, 2015

Clean and comfortable hotel in fantastic location. Gorgeous views. Comfortable bed. Great shower. You get what you pay for - budget prices = budget environment. If a dated and tired look doesn't bother you, then this is an ideal place to stay. It was great for us because we went to Te Papa, more or less just down the road.

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Reena Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our rooms (we have recently replace all our queen beds) and for finding our location to be convenient. Te Papa has some great exhibitions currently. We look forward to welcoming... More 

Auckland, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2015

dated interior, small room compare to other hotels with similar prices (Ibis) bathroom retro very cool and clean, could move from a shower curtain to something like a glass door . good water pressure, good range of amenities in the bathrooms, towel could be of a better quality, more fluffy. some negative points was stains a bit everywhere on the... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We are fortunate to... More 

Wellington, New Zealand
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 31, 2015

The Bay Plaza is clean, handy and good value. We stayed as it was nice and close to the St James and Courtney Place. Parking and Wifi cost extra, which was unexpected, and on Saturday night, the car park was full, leading to a very tight squeeze to get out. The reception staff were wonderful, highlightt of the stay.

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Thank you for taking the time to post your comments regarding you stay with us. At the Bay Plaza Hotel we do offer daily packages (room and unlimited internet usage) and (room and car parking ) available to be booked direct through the hotel’s website or over the telephone, so it is disappointing to read your comment regarding... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 29, 2015

If you look around you can normally get a good deal on this hotel which makes it excellent value for money. It is also in a great central location and most of the rooms have lovely views. Handy as it is across the road from a supermarket (buy some paper plates lol) . These points make this hotel a great... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Janine Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff as we have a great team at the Bay Plaza Hotel. We are fortunate to have a great central city location, was stunning views. We have replace all... More 

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