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All 48 Wellington hotels

Bay Plaza Hotel

3.5 of 5 Hotel   |   40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
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Bay Plaza Hotel
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Ranked #35 of 48 Hotels in Wellington
A recent review
3 of 5 stars reviewed 5 days ago
Fleur M
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206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is low cost in a great central location. Room has all you would expect from any other hotel although a little dated. Our room had not been cleaned properly, under the beds were not vacuumed or checked and the couch cushions were in the middle of the floor. The bathroom was clean and tidy. The downside is the... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Fleur Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. I will certainly... More 

JOHOR BAHRU
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very old hotel situated in the centre of Wellington city with New World Supermarket across the road. So it is very convenient for travellers. The hotel is a bit rundown. The room is not very spacious, however it is very clean. They provide the basic amenities like fridge, TV, hairdryer, kettle, tea and coffee. However WIFI is... More 

Was this review helpful? Yes 1
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Thank you for taking the time to post your comments regarding you stay with us. At the Bay Plaza Hotel we do offer daily internet packages (room and unlimited internet usage) available to be booked direct through the hotel’s website or over the telephone, so it is disappointing to read your comment regarding internet charges. As you will... More 

Janesville, Wisconsin
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Extremely hot in the room with no AC. Close the drapes when you check in- it might help keep the room cooler. We would not go back but have no other Wellington hotel to compare to. It was part of our tour package. Bring an extension cord and adaptor if you have sleep apnea. Our small bus could not fully... More 

Was this review helpful? Yes 2
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, It was a shame to read your comments online regarding the hotel and the services. We are a mid-range hotel located in the heart of the city, we provide a value for money experience with an excellent location in Wellington. I am sorry that we were not the style of hotel you prefer. I trust that the you... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2014

Comfortable, clean and perfectly located – a short walk to city centre and most attractions. Staff were more than helpful (without exception) and the restaurant and fare are of a high standard. Other good restaurants are to be found in the immediate vicinity (Courtney Place and Majoribanks Street for instance). This is a 'value-for-money' and friendly hotel which we highly... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Ray & Shelley Great to see you enjoyed your recent stay at the Bay Plaza Hotel. We are fortunate to have a great central city location, with excellent views and a great team at the Bay Plaza Hotel, who take pride in their service standards. Our chef is a real asset to the hotel and provides great meals.... More 

Nelson, New Zealand
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 14, 2014

Looking at the other reviews I am mystified maybe I don't have high expectations for tourist class hotels but I enjoyed my nights stay in this hotel. The bed was very comfortable, the room immaculately clean. The bathroom was interesting but functional and clean. My meal was a generous serving of turbot on a bed of fresh vegetables with a... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Diane, Great to see your enjoyed your visit to the "Coolest Little City in the World". No visit to the city is complete without a walk along the waterfront, which is walking distance from the hotel's front door. We are fortunate to have a great chef and great suppliers of fresh seafood, to enjoy. Check out our website... More 

New South Wales, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 11, 2014

get out of Wellington airport and told the cabbie to go to the Bay Plaza and he just said "Oh Ok". Asked him is it ok and he said it would best left to me to answer that. So anyway arrive at what looks like a tired old building that has seen better days and checked in for a 2... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Mark Thank you for your recent feedback. I apologise that not everything was up to the standard required. I will certainly be reviewing your comments with the management team in the near future and will have them review their procedures. We are fortunate to have a great central city location, with excellent views and a great team at... More 

Hamilton, New Zealand
Top Contributor
160 reviews 160 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

This is the fourth time this year that I have stayed in a lower-end-of-the-spectrum, Wellington hotel. The room was spacious, for the price, and clean. TV choices limited, but adequate. After a look at menu and prices, I had an evening meal elsewhere. There are plenty of choices with close walking distance. Breakfast was a mistake. The continetnal breakfast was... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Mykie Thank you for your feedback with regards to your recent stay and we very much appreciate the comments you made about the reception staff. I am sorry that you dining experiences did not met our normal high standards and I have personally followed this up with my Food and Beverage team regarding the breakfast service, as we... More 

Memphis, Tennessee
Top Contributor
79 reviews 79 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 6, 2014

We joked that finding a hotel in Wellington in our price range was going to be difficult , well this hotel was just so reasonable , close to the super market that has a huge range of great food, the main restaurant street and the very pretty , mt Victoria residential area, and room with a great view of the... More 

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Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening Ted Thank you for taking the time to post your comments regarding you stay with us. It's always a pleasure to ensure your stay is relaxed and enjoyable. At the Bay Plaza Hotel we do offer daily internet packages (room and unlimited internet usage) available to be booked direct through the hotel’s website or over the telephone, so... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 6, 2014

Had an overnight stay at the Bay Plaza, which is located near Oriental Parade. Fantastic location. Staff were very accomodating - dropped off our bag very early and checked in very late, which was facilitated very well. Decor is a bit tired - the lobby is nice but the rooms (especially the bathroom) are in need of a makeover, as... More 

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Chris Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel for another stay when you next visit... More 

Sheffield, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 6, 2014

We had to make a short notice booking at a weekend. I was dealt with promptly. The room was spacious, clean & comfy with an excellent view over the harbour. Ideally situated for walking round the city with good views over the harbour.

Was this review helpful? Yes
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for your positive feedback. It is certainly rewarding to hear that our efforts to achieve guests' satisfaction are being reached. We have a great team at the Bay Plaza Hotel. We are fortunate to have a great central city location, with excellent views. I trust that the you have enjoyed your remaining visit to our scenic... More 

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Additional Information about Bay Plaza Hotel

Address: 40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bay Plaza Hotel 3.5*
Number of rooms: 75
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Also Known As:
Bay Plaza Wellington
Wellington Bay Plaza

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