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Copthorne Hotel Wellington Oriental Bay

Certificate of Excellence
100 Oriental Parade | Oriental Bay, Wellington 6011, New Zealand
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Copthorne Hotel Wellington Oriental Bay
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Copthorne Hotel Wellington Oriental Bay
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983 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (356)
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Alexandria, Virginia
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel has a great view of the harbor and we were able to park directly in front. The room decor was very well done. The breakfast is a must, really worth staying in the hotel. The 7th floor views while you eat are great. Our room had a balcony that had a view of the harbor. Quiet at night... More 

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Hastings, New Zealand
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very satisfied with our stay here. We purchased the kids in all deal which was perfect for our needs. Kids enjoyed swimming in the pool. Lovely clean comfortable room with a great view. Staff super friendly and helpful. Dinner was fantastic however breakfast was ok reasonable buffet however things simply kept running out and not replaced quickly enough ie clean... More 

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very pleasant place to stay. Rooms are spacious and very comfortable. Staff could not have been more helpful. Aussie friends were also very impressed, particularly with the view from their room on Level 8. We travel to Wellington frequently and would definitely say at the Copthorne again.

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Sydney, New South Wales, Australia
Level Contributor
712 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 553 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I had high expectations when staying here that I would have a great view, I didn't! My room on the 8th floor was set back from Oriental Parade with about 5 meters of concrete between me and edge of the building which somewhat spoiled the view (see photos). Other than that the room was satisfactory for a one night stay... More 

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Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW

This hotel should be so much more. It's falling apart at the seams. The entire place looks as though it has had any money reinvested in a decade. It advertises "indoor heated pool" but this is a stretch. The room that the pool is in has so many drafts that in the winter or on a chilly windy day (it's... More 

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Christchurch, New Zealand
4 of 5 stars Reviewed 6 days ago NEW

My wife and I enjoyed a few days in Wellington for a mid-winter break from Christchurch and enjoyed the outlook from our harbour view well-appointed room. Close access to Te Papa appealed and also walking distance along the waterfront to Lampton Quay of only about 20 minutes. Access to the gym just 200 odd metres down the street was a... More 

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Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear russellgallagher Thank you for your comprehensive review of our hotel. It is good to read you enjoyed the restaurant deals we had on offer. I look forward to your next visit. Kind Regards Kenneth Orr General Manager More 

Auckland, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago NEW

The location is amazing and the views if you get one were great! The hotel is pretty outdated and needs some renovations. Half of the staff were amazing and half weren't. The 30 minutes free wifi never seemed to work and really for a hotel it should be longer. Its not hard to offer free wifi for a couple of... More 

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Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear Alexandra C Thank you for posting your review. I was disappointed to read we were a mixed bag, our view should compliment our service standards and not to make up for them! I appreciate your comments and I will address them with our team. Kind regards Kenneth Orr General Manager More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This was just a night in the city for a friends birthday. We booked the copthorne last minute and we were so glad we did as it was absolutely lovely. The room was a little on the smaller side but the view completely made up for this and we also had a small balcony. The shower was so incredibly nice.... More 

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Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear part-timepirate Thank you for choosing to stay with us and I am pleased you enjoyed your night in the city. I have reviewed your comments on the pool and the minibar. I will discuss improvements with my team. Kind regards Kenneth Orr General Manager More 

Wellington, New Zealand
2 reviews
1 of 5 stars Reviewed 1 week ago

I booked the ' spa suite' for our anniversary evening. On checking in, the staff were embarassed to admit that they had put us in the business suite, which was cold and clinical and definitely didnt have a spa. It was also right next to the noisy pool full of kids, and smelt of chlorine. It seemed there was nothign... More 

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Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear Janes2508QF Thank you for providing your feedback. My sincere apologies that on arrival we did not have a spa suit available. It must have been very annoying for you both, especially on your anniversary. I have spoken with my team and we are all disappointed that you were in this situation. We have reviewed our processes to ensure we... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Nice and clean with very friendly and helpful staff. Rooms were large and comfortable. Great views to be had out over the harbor. One slight and minor negative point was that our room located on the 7th floor and was located near the bar/restaurant area and at night the noise from this area was ever slightly audible, there was a... More 

Was this review helpful? Yes
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear Nick H I am pleased to read you enjoyed your stay with us and the great view. I note your comment re noise from the bar I will ensure our doors to that level are closed to give full soundproofing. I hope you can return to the capital soon. Kind Regards Kenneth Orr General Manager More 

Hotel Review Summarization

What travelers say

  • Great location(6)
  • Short walk(6)
  • Very helpful(4)
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