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All 50 Wellington hotels

Copthorne Hotel Wellington Oriental Bay

4.5 of 5 Hotel   |   100 Oriental Parade | Oriental Bay, Wellington 6011, New Zealand
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Copthorne Hotel Wellington Oriental Bay
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Ranked #7 of 50 Hotels in Wellington
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Kyle R Brisbane, Australia
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659 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
2 reviews
4 of 5 stars Reviewed yesterday NEW

Spent 3 nights at the CH with my family in mid - late September, one night prior to touring the lower North Island and 2 nights on our return to Wellington prior to our departure. I had noted with interest from previous posts references to the 'friendly' and 'helpful' staff at the CH... I must of experienced the 'other crew'!... More

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NZ
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'm very biased I live and work in Wellington and think it's the most beautiful city on the planet. Anyhow here's my hotel review. We stayed at the Copthorne for one night only on 26th September as it was our wedding anniversary. The hotel staff were amazingly efficient and friendly. Our room (913) had a lovely view out to the... More

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Warrington, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Public areas and rooms were very clean and well decorated. Food was very good. Staff were very friendly and helpful. We have a couple of grumbles - we thought the $26 per night for valet parking was rather excessive and the music in the restaurant and bar was too loud.

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Auckland Region, New Zealand
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Fantastic location, walking distance to anything if note in the central city - would recommend on this count However the rooms were definitely outdated. WiFi was expensive and a huge turnoff for someone like me who loves on the internet. I have travelled the world and never had such ridiculous charges. We were charged for using the credit card -... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Another great stay this past weekend, thanks guys - lovely room, stunning views, early check-in on request, easy parking, very helpful Front Desk and Porterage staff. Didn't have time to use all the facilities this time, but my wife enjoyed her continental breakfast in the restaurant. Well done, again.

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Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear JerryCrump I appreciate you taking the time to review our hotel and I am pleased to read you enjoyed your weekend with us. I look forward to welcoming you back again in the future. Kind Regards Kenneth Orr General Manager. More

Parkes, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great service. Hallways to conference rooms on level 7 are very narrow. A couple of times we had to back-up to allow people with strollers past. Staff were very pleasant. Room service was unbelievably fast. Conference room (Pencarrow) was cleared out after day 1 or our 2 day session and we lost all our notepads & notes from the whiteboard... More

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Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear asnewton many thanks for choosing to stay with us and posting your review. I have noted your comments regarding clearing out the conference room and addressed with our overeager staff. If you are returning to the capital we would love to have you stay with us once again. Kind Regards Kenneth Orr General Manager. More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice stay. Friendly staff. Room was well presented. Room service was good. Like the emphasis on not over servicing unless required. Great location to the city and easy drive to airport. Great spot to run along the beach.

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Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear Daleoc Thank you for taking time to review our hotel. I am delighted you enjoyed your stay with us. It is especially good to hear our staff stood out. Thank you for your tip on the sea view and we hope you can return again in the future. Kind Regards Kenneth Orr General Manager More

Palmerston North, New Zealand
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Copthorne Hotel Oriental Bay Wellington does not represent the Copthorne Brand well. The staff while all very pleasant appear to be overworked and not enough of them for the number in our group the weekend we stayed at the hotel. Several of us had key problems and had to return to reception to get them reactivated. The decor is... More

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Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear SARAHBRIDGET many thanks for taking time to post your review. I am pleased to read that we didn't disappoint with our location. In regards to your not so positive observations, rest assured we have taken your comments on board and we will work hard to make improvements. We hope to have the chance to welcome you back to our... More

Hamilton, New Zealand
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Lovely stay. Well done team at this hotel. Would recommend to all. Warm and cosy with great views. The location is great so close to the city. Although there own restaurant is wonderful so no need to visit the CBD. Great food. Well done again.

Was this review helpful? Yes
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear Brent S many thanks for choosing to stay with us. I appreciate you taking time to review our hotel and providing a positive recommendation. I look forward to welcoming you back in the future. Kind Regard Kenneth Orr General Manager More

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Experience was different. More smiles in reception nothing mention where smokers were allowed to smoke or non smoking SIGNS? Had to ask in front desk. Made it upto our room to find we had to go back down to reactive our swipe key to get in our room.Thanfully housekeeping staff were on the same floor and even though she was... More

Was this review helpful? Yes
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review

Dear iryss814 Thank you for reviewing our hotel. I am disappointed to read about your overall experience as being average. I have noted all of the issues you have raised and have discussed your feedback with our team. I pass on our sincere apologies that we did not deliver the service levels you expected during your stay. I hope you... More

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Additional Information about Copthorne Hotel Wellington Oriental Bay

Address: 100 Oriental Parade | Oriental Bay, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Copthorne Hotel Wellington Oriental Bay 4.5*
Number of rooms: 117
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Also Known As:
Copthorne Hotel Wellington

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