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Taupo Urban Retreat

65 Heu Heu Street, Taupo 0000, New Zealand
Hotel amenities
Taupo Urban Retreat
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Ranked #19 of 34 Specialty Lodging in Taupo
A recent review
5 of 5 stars reviewed 5 days ago
Mia C
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

By far this was the best hostel of our three week trip to NZ in July! The location was great as we were in walking distance to most things (restaurants, the lake, bus stops). The hostel provided an air con unit in the rooms which made the winter nights bearable, pool tables, computers free of charge (just have to share... More 

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San Francisco
Level Contributor
297 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I will be the first to admit that this place scared me the first night we stayed and yes they can do a lot to improve everything. However, please keep in mind its price. In NZ and specially in Taupo, this is the cheapest place for a private ensuite where one can have the kitchen facility. Also its location is... More 

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Liverpool, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed May 30, 2015

I might be a little bias with this review, but this was the best hostel I stayed at whilst traveling NZ. I Think I loved it so much due to the people I met, rather then the hostel it's self, but I loved it!! We stayed in the 16 bed dorm. There is a cheap bar down stairs, we had... More 

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Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 4, 2015

I stayed here for one night with the Kiwi Experience in May 2015, in a private ensuite room. The pros were the location, the size of the room, a comfy bed and a mirror. The cons were that it didn't have enough lighting and the flush in the toilet kept going once you pushed it unless you could get it... More 

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Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 29, 2015

It felt like quite a small place, which I appreciate. The staff was absolutely wonderful and you had the opportunity to use their computers if you needed internet connection. The common area were nice and so was the kitchen, apart from the fact that very few of the gas stoves were actually working. The room had a smelly scent and... More 

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Zurich, Switzerland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 27, 2015

The rooms are okay cleaning wise, bathrooms are really dirty though! It's just gross. I didn't get much sleep because it's really loud. You hear everything that's happening in the other rooms and especially outside, even with closed windows! And that's very unfortunate since there's huge trucks just outside the building. They seem to empty their load full of glass... More 

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Rotorua District, New Zealand
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 26, 2015 via mobile

I only stayed for one night in the urban retreat and I didn't feel that the 30 dollars charged for the 4 bed en suite was reflective of the quality of the room. You can see that a lot of money has been put into the exterior and common areas of the hostel but apparently not into the room we... More 

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Manchester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 7, 2015 via mobile

This hostel was in a very good location - short walk to Lake Taupo where there are a range of small cafes/shops/restaurants etc. (It's also brilliant little village full of free parking!) The rooms here were quite basic but just what you need when travelling.The bed was huge and so comfy! Have nothing to complain about our stay here -... More 

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Bristol, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 26, 2015

I loved this hostel. Nice, big common area with a pool table and benches - you're able to meet lots of people, especially as they have their own bar and a deal on pitchers of beer! A great location too, and friendly, helpful staff. Also a lovely outdoor area. I stayed in a four bed dorm and got a good... More 

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 17, 2015

The staff were friendly and helpful, and we enjoyed the $5 chilli con carne for dinner at the hostel. We checked into the room and the bed sheets seemed dirty (covered in long hairs) and had holes in. Bedding could definitely do with being updated - it was very tatty. The room (dorm of 8) was very small, and one... More 

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