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Taupo Urban Retreat

65 Heu Heu Street, Taupo 0000, New Zealand
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1 room 1 adult
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Taupo Urban Retreat
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146 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

When we entered to the premise, we immediately noticed weird odor on the walkway in the premise. It was difficult to bear with it. At night was very noisy. We only booked this place because other backpacker hostels were fully booked.

Helpful?
Thank Woot88
Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The staff were really friendly and gave us info about what to do around town. they also have a free car park. The hostel itself was quite dirty. We booked a (TINY) 4 bed dorm and there was cobwebs and spiders ALL around the windows! The bathrooms were dirty and didn't ever feel like they had been cleaned. Very small... More 

Helpful?
Thank Eturnbull7
Solarpowered_12, Owner at Taupo Urban Retreat, responded to this review

Thank you for review, we are pleased to hear that you found our staff friendly and informative. We are sorry the hostel did not meet your cleanliness expectations. The cobwebs and spiders should not have been present and although our housekeeping team are extremely busy at this time of year, making sure all rooms are re-made and cleaned for a... More 

Sydney, Australia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015

The place is very close to everything and was cheap; the staff are very friendly and wi-fi is cheap for $2 a day. The kitchen was a bit tinier in comparison to other hostels I've stayed in and at times was quite dirty (but that's mainly due to some people who didn't clean up after themselves). But overall the hostel... More 

Helpful?
Thank tee_wcha
Paisley, Scotland, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 27, 2015

Spent our first kiwi christmas here and I am so glad we did!! CJ and his wife Kerry put on an absolutely amazing spread, big credit to them and their tireless, hardworking staff!! It has a real family feel at urban retreat, CJ made great efforts conversing with guests all christmas day whilst the dinner prep was going on. Bar... More 

Helpful?
Thank Heather M
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 12, 2015 via mobile

We were really looking forward to staying here as we had heard good things about the place but I regret to say I was pretty disappointed. The room we stayed in was a six bed dorm with a tiny window and no AC. It was like trying to sleep in an oven. There was no ventilation in the bathroom so... More 

Helpful?
Thank Kirsty B
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 25, 2015 via mobile

Everything is top here. Cheap, good wifi, nice staff, clean areas, kitchen dining/bar area is very sociable until exactly 11pm when drinks finish and guest are either quiet in bed or out for the night. Only reason for 4 instead of 5 is because in a hostel this modern and well presented why doesn't each bunk have its own lamp/charger... More 

Helpful?
Thank AlexFace A
Siem Reap, Cambodia
Level Contributor
108 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

Location is pretty easy. We slept in the 16 bed dorm which was a kind of a mess cause we are 16 so it is normal! Only few things I didn't like in this dorm were the light which was really really bright so it was impossible to sleep with it on, there was no plug and it was really... More 

Helpful?
Thank habitantdum0nde
Los Angeles, California
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 27, 2015

Taupo Urban Retreat was a great hostel--clean, cosy, and had a great atmosphere for meeting other travelers. Next time I'm in Taupo, I'll definitely stay here again. It was social without being loud. I met lots of other cool travelers when hanging out in the kitchen/bar area, and there is also a movie room with lots of movies. Location's also... More 

Helpful?
Thank JumpReadHikeTravel
Katie T, Manager at Taupo Urban Retreat, responded to this review

Thank you for leaving such a great review. I am glad to hear the girls on reception where able to make your stay extra special. We are so lucky with the layout of our hostel that we get to mix with our guests and get to know them during their stay. Enjoy the rest of your stay, and we look... More 

Limerick, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 22, 2015 via mobile

Central location. Great clean facilities to cook . Withy plenty of crockery etc. Dorms were clean. Mattress were a bit lumpy only downfall. No noise from common area. Free luggage storage, UNLIMITED WIFI FOR $2 ! Selling point in itself . Also free use of computers. Staff where helpful and friendly.Nice common areas !

Helpful?
Thank scheey
Katie T, Manager at Taupo Urban Retreat, responded to this review

So glad you enjoyed our $2 internet special and the rest of our facilities. Hope you are enjoying the rest of your travels. More 

1 review
5 of 5 stars Reviewed October 20, 2015 via mobile

Stayed here two nights in the 16 bed dorm. It was actually a really nice room with heaps of space. The reception staff are excellent! There's a cheap bar and cheap backpackers meals. The common area and kitchen are great. There's a movie room and the beer pong rules written in the bar are correct! Would recommend anyone to stay... More 

Helpful?
Thank Cleighton S
Katie T, Manager at Taupo Urban Retreat, responded to this review

We really like the 16 bed dorm too, with its high ceilings and under-bed storage lockers it never seems crowded, but is a great way to make lots of new friends. Hope you are enjoying the rest of your travels and spreading the correct rules to beer pong ;) More 

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