We've been trying to find a good stopover on our Auckland-Wellington drives, as we have a four-year-old, so can't drive straight through. Although I've previously though the Wairakei was a bit expensive, we'll definitely be there again - we had a bed&breakfast deal, with Eli (the child) included for free, as he's under 5. We just felt instantly relaxed and... more

We stayed a night at the resort because of a promotion and we satisfied with the rooms (2 double beds). We tried the swimming and spa pools at both locations; all of them need to be cleaned and/or filtered as there are insects floating in them. Otherwise it's a nice accommodation. more

We booked a KING ROOM but the size of the bed seems like a Queen than a King. Room is a bit cramped. Having said that, all the facilities are very good. Staff is freindly and helpful. Can improve on the number of food items in both restaurants. Since it's raining season, resort can "lend out" umbrella to guests. more

This hotel was further out of town than we expected, meaning a good 10-15 min drive back into Taupo. Room was nicely refurbished and of reasonable size, if a bit pokey. The hotel has plenty of amenities, with pools, spa, gym, squash court, golf course, etc, so those wanting to bring children or stay for a few nights will be... more

My hubby and I spent 3 nights while on a conference at this property.We found the room clean and comfortable, the meals were lovely and the hot pools were perfect ways to relax in the evenings.We would defintly stay again at this property. more

Quite how this place has got the ratings it's got is beyond me. Firstly don't let the 'bayview' name mislead you. There is no view of the bay to be had here. The location isn't great, so you'd expect the resort hotel needs to be something special to make up for it wouldn't you. You'd be wrong. Check-in was functional... more

A lovely hotel in a quiet spot despite its proximity to the Taupo – Rotorua road. The rooms are spread out over several blocks and look a much better option than many of the tourist haunts that are lumped together in Taupo town. The hotel often seems to offer specials. The receptionist was kind enough to reduce the rate at... more

We stayed 3 nights. The room was fine. Front staff members are not professional at all. As I requested Internet service, one staff was not willing to use the service telling me all different kinds of excuses. However, she let the other people use PC in the office for free in front of me!! I am Asian. Does colour matter???... more

I remember staying here as a kid and so on our trip home we decided to overnight here. I guess my standards have increased as I found the experience distinctly amateur. The room had been done up and the decor was fresh but the housekeeping staff seemed to be a bit random in terms of towels and toiletries - a... more