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Taupo DeBretts Spa Resort

5.0 of 5 Napier Taupo Highway | PO Box 513, Taupo, New Zealand
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Taupo DeBretts Spa Resort
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Taupo DeBretts Spa Resort
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346 reviews from our community

Traveler rating
    157
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    38
    10
    12
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157
97
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

We had heard so much about the spa pools and were looking forward to visiting (we didn't stay at the resort). We paid $90 for a 3 day pass but won't be back. It was cramped, very few options for children (3 slides and a water park for littlies were good but not for swimming). Just didn't like it -... More 

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Oamaru, New Zealand
Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This is our first time staying here, after visiting the hot pools as a child many moons ago and the motel units were large, comfortable, very spacious, and relaxing in amongst the trees and bird song. We really enjoyed our own private balcony and a soak in the hot pools to relax with at the end of the day.

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New Zealand
Top Contributor
107 reviews 107 reviews
74 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed in a three bedroom/two bathroom connecting unit. Nice deck outside, but in the scorching afternoon sun, it really needed an umbrella or shade sail. The outdoor tables and chairs needed replacing - the chairs I believe were made of fibreglass, and the surface appears to be breaking down, causing tiny fibres to stick to clothing and skin. It was... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Kia Ora BMLNewZealand, Thanks for writing well detailed review of your stay in one of our Studio Chalets, great to hear you enjoyed the views from your unit and a meal from our café. I've noted & passed on any cleaning to our housekeeping team. We may not have mentioned to you at the time of your stay, but we... More 

Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We had a 1 night visit with our 2 children (8 and 6.5). Staff at reception lovely. Our 1 bedroom unit was acceptable but I'm not convinced worth the $160 price. But the key reason I say we won't be back is there was no air conditioning - we couldn't put our kids to bed the room was so stuffy.... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Gathergoods, Thanks for you review of your stay in our cabins, we're sorry to hear your stay was uncomfortable. We are in the process of upgrading our existing cabins in our Holiday Park this year with heat pumps. This is apart of our commitment to maintain our 5-Star Qualmark rating. We wish you well in your future travels. Kind... More 

Auckland Region, New Zealand
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a lovely one night stay. Well set up and clean cabin, with the bonus of air conditioning (which was needed). The playground and air pillow were great fun for the kids. Staff were friendly and helpful. Still seems extraordinary that entry to the thermal pools is not part of the accommodation price (even though the guest rate is a... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Kia Ora MOixe4, Thanks for taking the time to write about your experience here at Taupo DeBretts, lovely to hear you enjoyed the air conditioned cabin. Enjoy your future travels. Kind Regards Michelle More 

Wairarapa
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We really enjoyed out time at DeBretts, we stayed in one of the lodges and had a lovely view of the lake. Very clean and spacious enough room for the whole family. We will definitely be coming back in the future. A big thank you to the friendly staff for our enjoyable stay 😃

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Kia Ora Bluebell2015, Thank you for your wonderful review of your stay, were sure glad to hear you enjoyed it, we look forward to your happy returns. Kind Regards Michelle More 

Auckland
Top Contributor
72 reviews 72 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at de Bretts over Christmas in one of their 2 bedroom cabins with lake view and it was fabulous! The lake view cabins are newly renovated, modern and clean with all the amenities you will need for a holiday. We had 12 people for breakfast Christmas morning and it wasn't a problem to cook for everyone. We had... More 

Was this review helpful? Yes 2
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Kia Ora Number9NZ, WOW, thank you for your amazing review, such a delight to read. We're really happy to hear your stay was perfect. Looking forward to seeing you's again one day. Kind Regard Michelle More 

Christchurch, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have holidayed here two years in a row and enjoyed it both times. We had cabin 31 both times (requested it especially the second time) which I would recommend families ask for if they can. It has a separate bedroom for the adults and a three tier bunk bed in the hallway area between the separate lounge so you... More 

Was this review helpful? Yes 1
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi 480MelD, Thanks for your great review, we're glad to hear we're your family holiday destination *thumbs up*. Overtime you'll see changes as we'll be improving facilities soon. We look forward to seeing you guys again in Cabin 31. Kind Regards Michelle More 

Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for three nights in one of the motel units which we could only say was average. Unit was self contained having a kitchenette but standards were a bit sloppy. We went to use toaster which started to smoke and discovered that it had not been emptied for some time and in fact there were little bits of... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Katz123, Thanks for choosing Taupo DeBretts for your stay. We apologise if you had experienced missing or unclean utensils, we have brought this to or house-keeping leaders attention. We will be doing upgrades in the near future, modernising and refreshing up our existing rooms and units. We don't include access into Taupo Hot Springs into accommodation pricing unless its... More 

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We've been travelling around New Zealand in a motorhome for the last 3 months, staying in various campsites. We chose DeBretts as it was advertised as 5 star and had its own spa pools. The site itself is OK, but the toilet facilities are grim - especially the men's toilet. The urinal was out of order and the two toilets... More 

Was this review helpful? Yes 1
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Kia Ora Timz99, Thanks for your honest review of your stay in our campsites recently. We are in the process of upgrading our block facilities after the holiday season. As you mentioned we have signage up so guest/campers are aware. We have a very nice ablution facilities at the end of the block with new showers and toilets past the... More 

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Additional Information about Taupo DeBretts Spa Resort

Address: Napier Taupo Highway | PO Box 513, Taupo, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Taupo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Taupo DeBretts Spa Resort 5*
Number of rooms: 36
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Also Known As:
Taupo Debretts Hotel Taupo

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