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Taupo DeBretts Spa Resort

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76 Napier Taupo Road | PO Box 513, Taupo 3310, New Zealand
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Taupo DeBretts Spa Resort
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400 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
  • All months
    (400)
  • Mar-May only
    (115)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (119)
All months
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW

arrived here on a cold wet day but staff were lovely and the room was warm, clean and well set up.at a discounted price we had use of the thermal pools including the slides and private pools and these were awesome on a cold wet night.the only problem we had was the wifi was hard to connect to and it... More 

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Wanganui, New Zealand
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We always enjoy the friendly welcome. If it is a Motel or Cabin, they are always lovely and comfortable. Very tidy grounds and Spa area. The lighting through the trees and around the whole complex is stunning at night. So enjoyable to soak in the Hot Pools at night with the steam raising high up to the lovely bright full... More 

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DeBretts-Taupo, General Manager at Taupo DeBretts Spa Resort, responded to this review

Kia Ora Robyn J, Thank you for your delightful review, great to hear you had such a wonderful time at the Hot Springs. We aim to provide a positive family experience to all our guests and we are so pleased to hear that we are maintaining our goal. We look forward to having you stay with us again soon. Regards... More 

Adelaide, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 1 week ago

Every time I am in Taupo, the visit in the DeBretts thermal pools is a must on my list. They are clean, spacious and healthy, too! You can choose between different temperatures in several pools. I always enjoy to relax in the warm water, whether in winter (then you can wear a towel turban on your head, which looks out... More 

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New Zealand
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My daughter and I loved the studio motel. It was so warm and cosy with the gas heating. Lovely clean bathroom. Good adequate kitchen facilities. The only problem we had was that we weren't able to connect to the free Wifi, although I believe that they are upgrading this this week. The thermal pools were great. Lovely and relaxing!

Was this review helpful? Yes 1
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Lailbale, Thank you fro your fantastic review, we're delighted to hear you had a fab time. We now have ultra-fast broadband installed which has improved our Wi-Fi system immensely. We look forward to having you stay again one day. Warm Regards Michelle. More 

Brisbane, Australia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very disappointed to check in and discover our room had no toilet or bathroom, it was located 200 meters from the room. This was not advertised as a room without amenities. Price should reflect hostel prices but was the same as a motel room. Old room, tiny, very different to pictures on booking sites. Do not stay here.

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Tanya C, Thank you for your honest review, apologies if you weren't satisfied with your room. All of our accommodation booking sites either state that particular rooms don't have bathrooms or communal facilities available. We wish you all the best in your future travels. Warm Regards Michelle More 

Bacchus Marsh, Australia
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It may have been pouring with train but the adjacent spa warmed us up and the camping facilities were clean and the staff friendly and professional. Whilst first appearances looked a bit suburban once in the campsite we felt secluded and quiet. Well recommend.

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Parwan1, Thank you for your delightful review of your stay recently. Great to hear you took advantage of the warm water of our Hot Springs during the miserable weather. We wish you all the best in your travels. Warm Regards Michelle More 

Auckland Region, New Zealand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here this week in a 1 Bedroom Motel Unit (Number 10)...the pre-arrival letter, welcome email,departure email is very professional....the grounds and facilities are very good. I would say that a 1 bedroom Motel Unit for 2 adults and 2 children is just too small...but at short notice was all that was left. I would definitely not hesitate in... More 

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Wairarapa
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed in a lodge here under their midweek special. The price included 3 nights accommodation in a lodge, 3 day family pass to the pools and a bottle of wine. Our room was amazing with a lovely glimpse of the lake. The layout was really good for our family (2 adults and a 4yr old) as the door... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Amy3000, Thank you for reviewing your stay recently. Great to hear you took advantage of our Midweek Escape Deal, we're delighted to hear that you'll return one day and look forward to seeing you again. Much Appreciated Michelle More 

Singapore, Singapore
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfy cabin stay & delightful spa bath in the private & public pools. Staff service is awesome! Great for family outings. Located at the outskirt of Taupo town, which makes the place peaceful & quiet. Value for money for both accomodation & spa baths! Very happy & HIGHLY RECOMMENDED!

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello iamPaulPaul, Thanks for your outstanding feedback, we delighted to hear you had the most enjoyable time. Much appreciated Michelle More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Wow what an awesome stay we could not have asked for better staff on site. So very helpful and nothing was an issue. We did not eat here but when we walked into reception the cafe smelt Devine. Love the heater systems in the rooms they were always warm just what you needed on those crispy evenings. Room was tidy... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Annemarie, Thank you very much for your review, it is great to get wonderful feedback about your enjoyable stay. Look forward to having you stay again one day. Much Appreciated Michelle More 

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