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Taupo DeBretts Spa Resort

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76 Napier Taupo Road | PO Box 513, Taupo 3310, New Zealand
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Taupo DeBretts Spa Resort
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Taupo DeBretts Spa Resort
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371 reviews from our community

Traveler rating
    171
    134
    41
    12
    13
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171
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scotland
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We loved our stay at de Bretts. We stayed in an ensuite cabin which was fantastic, well equipped and everything you needed. The communal kitchen facilites were outstanding and we made use of the bbq's and kitchen area. The facilities far exceeded our expectations. The pools were awesome and the slides were a great bonus for our 8 year old.... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello The Borderers, Thank you for your amazing review, we're glad to hear you enjoyed all aspects of our holiday park. We wish you all the best and safe travels. Kind Regards Michelle More 

Hinckley, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Just back from Debretts last week. Site is fab - especially the waterpark with natural pools. The slides are great fun. We stayed in one of the motels. It was a good size with all the basics you could need. Room was nicely decorated, but a little 'tired'. Not many sky channels, which as was raining was disappointing, and DVDs... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Niki W, Thanks for reviewing your stay in one of our Motels, great to hear your enjoyed our pools. Apologies for any inconvenience you had experienced, I've noted issues with our sky and wifi, these have been forwarded to management to remedy. All the best Michelle More 

Rotorua, New Zealand
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic Holiday Park and the Hot Pools complete with hydroslides and water playground makes it just a great place to stay anytime of the year. The little kids (and the big kids) had a blast. The weather wasnt the warmest but didnt matter, warmed up in no time in the hot pools. Cant wait to go back!

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Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We travelled in a large group and they were able to accommodate us next to each other which was great. Units are clean and warm but not sizeable and we were fortunate with the weather that we could eat outside. Kids loved the bouncy pillow but adults were irritated with the cost of accommodation and paying additional to get into... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Libby1975, Thank you for choosing to stay here are Taupo DeBretts Spa Resort and writing about your experience during your stay. Great to hear the weather was enjoyable during your stay and the kids loved the Big Air Bounce Pad. I'm afraid we don't include access into the Hot Springs & Waterpark into the accommodation prices, however our pricing... More 

Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is our second stay here. Our first visit we went top end in a 2-bedroom villa and it was soo comfortable, as you would expect. Our second stay was earlier this week and we went low -budget so we had more money for activities and adventures. Even in our small kitchen cabin we had enough space to rest after... More 

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Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stopped for one night in a camper van on our way south. The staff at both the campground and pools could not have been more accommodating. nice little playground for the kids (6 & 4) The kids enjoyed the pools so much we went back the next day before heading off. only downside was the road noise as our site... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Sherbet, Thank you for your wonderful review. Great to hear you's enjoyed your soak, apologies for any noise inconvenience. We look forward to seeing you guys again one day. Kind Regards Michelle More 

Christchurch, New Zealand
1 review
2 of 5 stars Reviewed 3 weeks ago

Looked fantastic from the photos BUT ..... slides are old and painful for the kids to ride, pools are covered in slime film and feel dirty, wooden decking is broken and under repair in many places but needs heaps more work. I would not recommend for a family or adult

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DeBretts-Taupo, Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Linc-nz, Thank you for your review. Two of our slides are new,installed and opened in December 2014.Sorry you felt these uncomfortable to ride.Our pools are drained, cleaned and refilled every night and the water is constantly being filtered with UV filters to remove any harmful material. As you noticed,the deck is under repair and we are hoping soon to... More 

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

A quick trip to Taupo made perfect with a relaxing friendly atmosphere and a chance to unwind in the thermal hot pools. Our chosen accommodation was a kingsized cabin with king bed and 1 set of single bunks, perfect size for family of four (we were family of 3). The room was large and well equipped. No bathroom - we... More 

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DeBretts-Taupo, Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Hine, Thanks for your lovely review. Glad to hear you enjoyed our pools and our accommodations. We look forward to your return. Kind regards, Mirela More 

Hastings, New Zealand
Top Contributor
117 reviews 117 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were travelling South and decided De Bretts would be a good place to stay for a night. Rang and asked for a room; they couldn't tell me if they had a vacancy for that night and asked for phone number so they could call back. They didn't! We did find alternative accommodation in the Taupo area.

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DeBretts-Taupo, Manager at Taupo DeBretts Spa Resort, responded to this review

Hello, Thank you for your feedback, it is really appreciated.We will look into our systems to prevent this kind of situations.We do recommend the bookings to be made in advance. Hope you are going to stay with us in near future and to enjoy our pools,few specials are coming up for May and June. Kind regards, Mirela More 

Kuala Lumpur
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

We arrived around 8.40pm at night and booked through Agoda - an ensuite cabin (no 30). However, agoda did not mention how many guests are staying. The cabin is really small plus old beds. We are Asian, and i'm small in size, and there are 4 of us (myself, husband, 6years old plus a 10month old baby). We need to... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Gohvincci, Thank you for taking the time to review your stay here at Taupo DeBretts Spas Resort. We apologise for any inconvenience you and your family experienced during your nights here, we will investigate the Agoda listing to see if we can fix the guest number problem. We do our absolute best to make our guests happy, we glad... More 

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