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Voyager Apartments Taupo

9 Tui Street, Taupo 3330, New Zealand
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Voyager Apartments Taupo
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67 Reviews from our TripAdvisor Community

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Bromley, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were given a 2 bedroom apartment with excellent facilities, staying 2 nights. The continental breakfast was delivered the evening before so we weren't disturbed too early. The apartment was very clean, well provided with everything you might require and we were able to enjoy a quiet meal on the balcony. There is a short walk of no more than... More 

Helpful?
Thank Richard H
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to review your recent stay at Voyager Apartments Taupo. We aim to assist in making your stay in Taupo as pleasurable as possible. Our Team are dedicated to providing modern, clean and comfortable spacious Apartment accommodation with outstanding service. We always go the extra mile! We look forward to welcoming you back to Taupo at... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was given the best BBQ tip ever, clean the hot plate with white vinegar, it works. We had the 3 bed room apt with our own little garden and direct access to the pool. It was a fantastic little home away from home. It is in a great location with NO noise at all from the main road that... More 

Helpful?
1 Thank Craig W
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to review your recent stay at Voyager Apartments Taupo. Its our aim to provide the best value spacious serviced apartment experience in Taupo. Our team are here to assist in making your stay as enjoyable as possible. We are pleased to have been of service and look forward to welcoming you back to Taupo again... More 

Wellington, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 12, 2015

We spent a night here for Taupo half ironman, few of us occupying three rooms. The whole building is new, including apartments. Clean and modern decor, heavy front door that leads into a small corridor with two more doors (one for each room), so you can't hear people in the corridor, making it quiet and private. And safe. There is... More 

Helpful?
1 Thank TIgnis
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to review your recent stay at Voyager Apartments. It is great to receive feedback from you that you enjoyed your stay in Taupo. We would love to welcome you back when you are next in Taupo. More 

Perth, Australia
Level Contributor
124 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

The town house apartments here are delightful. The rooms well kept and clean, service impeccable. We had 4 people, downstairs had twin beds bathroom, upstairs was a studio bedroom balcony with spa. Two of us were on our honeymoon and they welcomed is with champagne and chocolates. Self contained and close to everything but not noisy and very private. Added... More 

Helpful?
Thank binnyliu
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to review your recent stay with Voyager apartments. The team at Voyager are thrilled that in a small way we were able to make your honeymoon even more enjoyable. We would love to welcome you back when your travels next bring you to Taupo. More 

Hastings, New Zealand
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 8, 2015

This was my first experience with the Mainstay chain, I was delighted with the decorations and positioning of the apartment. I had everything I needed. Comfy couches, dishwasher, washing machine, spa, carport. It was a touch of luxury and well worth experiencing. Whatever I needed was assisted, the servicing was done well. Their staff are a credit to their establishment.

Helpful?
Thank Lisa L
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to review you recent stay at Voyager Apartments. The Voyager team are dedicated to making our guests stay as enjoyable as possible. We are pleased you had a great stay in Taupo and with us. We hope to welcome you back at some time in the future. More 

Auckland Region, New Zealand
2 reviews
1 of 5 stars Reviewed November 20, 2015

Our stay in the apartment was ok despite tepid "hot" tub with no spa bubbles. It was after we left that we were let down by the Voyager apartment staff. A very rude lady on the desk refused to help us by sending a bag we'd left behind. Person owning bag had medication in it and is in a wheel... More 

Helpful?
Thank Emily D
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to provide your feedback. This feedback is important to us to ensure we can respond to guests needs. I do apologise for the unfortunate confusion that has occurred in this instance. The Voyager team will always look to assist in arranging the return of any personal goods left behind by guests. In this case it... More 

Talbingo, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 20, 2015 via mobile

We stayed at the Voyager Apartments for a week in October 2015. The good things about the Apartment included: reasonable value for money; spacious; very clean; beautiful bathrooms and kitchen; staff were fabulous and very helpful! Normally this would give the apartment a five rating however there was one issue that impacted on our stay. The apartment "leaked air" causing... More 

Helpful?
Thank Talbingo01
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to review your recent stay at Voyager Apartments Taupo, Your feedback is important to us. We are glad you enjoyed your stay. Our friendly reception team stand ready to remedy any aspect of your apartment that may need attention, so that you can continue to enjoy your stay. I am happy to report that the... More 

Sydney, Australia
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed October 16, 2015

We stayed here for 3 nights in October in a Superior 2 bedroom apartment. The accommodation is old and in need of renovation and maintenance. We had a spa and then found when we went downstairs that water was dripping through the floor onto the first level. We couldn't have a spa after that as the ceiling on the first... More 

Helpful?
1 Thank csm941
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to review your recent stay with Voyager Apartments Taupo. I apologise for aspects of our housekeeping that were not acceptable. I have reviewed our processes with the view to preventing this problem in the future. With regards to the leak, again apologies that this occurred. This problem had not presented itself prior to your checkin.... More 

Napier, New Zealand
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 5, 2015

This is a great place to stay. Am here on business so stay each week.The owners couldnt be more friendly and the rooms are lovely, spacious with all amenities and luxurious spa bath and very comfy bed. close to town and restaurant near by. highly recommend..

Helpful?
Thank cherie218
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to review your recent stay at Voyager Apartments Taupo. We are glad you have enjoyed your stay with us and look forward to welcoming you back to Taupo in the furture. More 

Hamilton, New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 14, 2015

We were a group of 4 couples & used Grab One vouchers for our 2 night stay in 2 X 2 bedroom units . Each had a large bedroom & ensuite upstairs , & the 2nd bedroom , bathroom , lounge & kitchen downstairs . A small laundry is cunningly hidden under the stairs as well . There is a... More 

Helpful?
Thank Taffytoo
traveller19701, Owner at Voyager Apartments Taupo, responded to this review

Thanks for taking the time to review your recent stay with Voyager Apartments Taupo. Our extra spacious self contained apartments are ideal for groups or families wanting to enjoy a weekend escape away and the Voyager team are pleased you enjoyed your stay with us. We aim to provide clean and comfortable apartments with great service, not just a room,... More 

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