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All 71 Taupo hotels

The Reef Resort

4.0 of 5 Hotel   |   219 Lake Terrace | Town Center, Taupo, New Zealand
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The Reef Resort
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96%
Ranked #5 of 71 hotels in Taupo
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed April 6, 2014
Karen B Hereford
  • Reviews (191)
  • Photos (125)
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  • Room tips (68)
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191 people have reviewed this hotel

Traveler rating
    138
    46
    5
    1
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35
119
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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There are newer reviews for The Reef Resort
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Hereford
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2014 via mobile

Only here for one night, but on arrival we had a very warm welcome, apartment spacious and very clean. Well equipped and breakfast served to your room was a nice touch. We had a cooked breakfast, which was very good and hot. Would certainly stay again.

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Erin W, Manager at The Reef Resort, responded to this review

Thank you for taking the time to place feedback on your stay with us and your kind comments. We do hope that you enjoy the rest of your journey around New Zealand and hope to see you again in the future as it was our pleasure to have you stay. Thank you so much; More

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 2, 2014

We booked this last minute as we were heading across from Waitomo caves. Appearances are deceptive from the road but as soon as we entered we received a warm welcome and an added bonus of being upgraded to a garden apartment which was gorgeous! The room had a kitchenette, dining table and chairs plus a sofa and TV. Big comfy... More

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Erin W, Manager at The Reef Resort, responded to this review

Thank you for taking the time to post a review on Trip Advisor regarding your stay here with us. We are very happy that you found everything not only to your satisfaction but beyond expectations. We hope you have a good rest of your trip around New Zealand. More

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed March 29, 2014

I wanted to organize a really special get away for my best friend who had recently just got married. I called up the reef resort and spoke to Erin, she was absolutely wonderful, I asked her to organize some wine and chocolates and also asked her to get a cake for me. Its very hard to organize these things while... More

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Erin W, Manager at The Reef Resort, responded to this review

Hello Natasha. Thank you so much for your review. Your friends definitely enjoyed their stayed here with us, as did we hosting them. We are so glad that your surprise present was well received and hope to see you staying here yourself in the near future. Thank you again for your kind comments on their behalf. More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 10, 2014

Felt very welcome upon arrival. Had a room which was on the same level and not too far from reception, but despite that (due to the overall layout of the place) really didn't hear a lot of noise coming from out there - we would have liked the frosted/wire glass near the door to be something more solid (wood) however... More

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Erin W, Manager at The Reef Resort, responded to this review

Hello Andrew. Thank you very much for taking time to post a review and provide some fantastic feedback on your stay with us. We are so glad that you enjoyed your stay and glad that found the large balcony and heated pools to your liking. We do hope to see you again in Taupo and hope you choose to stay... More

Singapore
Contributor
15 reviews 15 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 7, 2014

We were travelling the whole north island of New Zealand and this was the best hotel we had stayed in. We literally "wow" when we saw our room. Our room was huge and clean and it came with kitchenette and Jacuzzi. We were also provided with free and fast internet. Access to the lake is convenient as it is just... More

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Erin W, Manager at The Reef Resort, responded to this review

Thank you Bob, for you fantastic review. We are very happy that you had a great stay with us and in particular enjoyed our in room Jacuzzi and the Kitchenette. Thank you again for your kind comments and we hope to see you again the next time you are in Taupo. More

Brisbane, Australia
1 review
5 of 5 stars Reviewed March 4, 2014

We stayed for 9nights over Ironman, Erin and Amos are fantastic. Rooms are clean, facilities are great and location was perfect for us. Free wi-fi now as well which was an added bonus. We will definitely be back next year.

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi Jodie. Thank you for the great review, and we certainly enjoyed having you and all your friends stay with us over the Ironman period. It was a great atmosphere here, and we are so glad that you enjoyed the pool access and the free WIFI. Congratulations also for finishing the Ironman and for being awesome supporters. We look forward... More

Papakura, Auckland, New Zealand
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

From the moment we walked into the reception here we loved this place, free wifi, fantastic spa in the bathroom, huge comfortable bed and amazing swimming pool and thermal pool. We only stayed one night, but the owners/managers were so friendly and helpful and the parking was great. Private gate down to the lake was great, next time we will... More

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Erin W, Manager at The Reef Resort, responded to this review

Laura F: Thank you for the awesome comments. We would love to have you stay with us for a week. Be sure to get in touch and we will see what we can do. Again glad you enjoyed your night staying here and hope to see you again soon. Erin and Amos Managers More

london
Contributor
19 reviews 19 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 25, 2014

Stayed for 2 nights last week. Wish we had stayed longer. Great location.....not too close but close enough to main town. Rooms were excellent We had Room 6 directly off reception hall with view of lake and pool. Choose that if you can. Good kitchen facilities, comfy bed, aircon, large screen TV and DVD player, spa bath. Marvellous time!

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Erin W, Manager at The Reef Resort, responded to this review

'petach' Thank you for you review. I think you will find that two nights is never enough from what we can gather from a lot of our guests. We do hope that you enjoy the rest of your journey around NZ and hope to see you again in the future. More

Kiama, Australia
Top Contributor
58 reviews 58 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 23, 2014

Our stay was in a lovely new, modern and clean studio apartment with a balcony and views overlooking Lake Taupo. Comfortable bed, free wifi and undercover parking. The bathroom has a great spa bath. We picked up some fresh food, and had dinner on the balcony watching the sun set over the lake. Nice helpful hosts - thank you.

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

'DreaminAgain': Thank you so much for your wonderful review and comments. We are so pleased that you had a great experience during your stay here. The studio apartments are certainly our most popular for the very reasons that you have stated in your review. We do hope that next time you are in Taupo, you choose to stay with us... More

Wellington, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

Stayed here for a night during our road trip to Auckland. Loved the swimming pool and 40 degree thermal pool. Made our Valentines day very special! There is a private gate that leads to the lake, stunning! Owners/managers were really friendly/helpful and parking was no problem. Would definitely stay here again!

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Thank you so much for taking the time to review our property. We are so very glad that you had the perfect Valentine's Day get-away, especially our naturally heated mineral and swimming pool. We enjoyed having you stay and hope to see you again in the future. More

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Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Reef Resort 4*
Reservation Options:
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo

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Amenities

Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Taupo #3 On the Beach Hotel in Taupo #4 Luxury Hotel in Taupo #4 Family Hotel in Taupo #5 Romantic Hotel in Taupo
Hotel Class
Official Description (provided by the hotel)
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 
Number of rooms
19

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