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The Reef Resort

4.0 of 5 219 Lake Terrace | Town Center, Taupo, New Zealand
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Reef Resort
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The Reef Resort
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262 reviews from our community

Traveler rating
    194
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubrovnik, Croatia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Came in day before AUSTRALIA day and the awesome kiwis who run the joint upgraded us to the front self contained lake front , thermal springs apartment with a spa BBQ the works!! Like a $500 upgrade free of charge. And not just because of this but the assistance and help and friendliness we received gets my second ever trip... More 

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Erin W, Manager at The Reef Resort, responded to this review

Cappa80. It was our absolute pleasure to have you stay and we are so happy that you enjoyed the Luxury Lakefront Apartment. They are certainly our most popular and luxurious accommodation with all the bells and whistles including the outdoor spa for your own personal use, definitely a winner. Thank you so very much for taking the time to place... More 

Perth, Australia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This family friendly resort is perfect for everyone. Kids, parents, couples alike will love this place. Set just to the south end of town, on the lake, walking distance back (as long as you don’t have a lot of shopping). Rooms are very good, spacious, clean and quiet. Pick a pool access room, otherwise carrying towels and gear down could... More 

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Erin W, Manager at The Reef Resort, responded to this review

Paige13: It was our absolute pleasure to host you during your stay here with us at The Reef Resort. We are very happy that you and your family enjoyed our rooms and all that our motel had to offer. We thank you very much for taking the time to share your experience with us, and of course for your wonderful... More 

Napier
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in room 17, close to the pool, had a nice outdoor area and the vibe was great. Room was small but they make the most of the space so size does not matter. New décor, very clean and awesome water pressure in the shower. Some rooms have a lake view, and the motel is right on the lakefront.... More 

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Erin W, Manager at The Reef Resort, responded to this review

dwalt. Thank you so much for sharing your experience with us regarding your stay here with us. We are absolutely happy that you enjoyed the clean, modern and new décor along with our new carpet in the room you stayed in. We had just completed a compete refit of the whole complex with new carpet just before Christmas, so it... More 

Hong Kong, China
Top Contributor
210 reviews 210 reviews
48 hotel reviews
196 helpful votes 196 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was good, bedroom small, but living and kitchen fine, so was the bathroom. Ours had no window which is so nice. The pool and the thermal pool are very nice. We walked along the water to a very good restaurant and had a good stay. But it is a longer way into town.

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Erin W, Manager at The Reef Resort, responded to this review

nota1timetraveller: We thank you very much for taking the time to post your review. While we appreciate the fact that we are not in the centre of town, if you READ our property and location description, we state that we are NOT in the town centre and are a lake front accommodation with thermal pools. We suggest that you check... More 

Ascot, United Kingdom
Top Contributor
339 reviews 339 reviews
87 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay from 1st to last We had a top floor suite, with great views ( and great sunsets ) down to the lake, the resort is motel style, with parking outside and by the side, all the units face down to the lake, and there is access to the lakeside path The lodge is about a 30 minute walk... More 

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Erin W, Manager at The Reef Resort, responded to this review

Ascot_Flyer: Thank you for taking the time to post your awesome review on Trip Advisor. We are very happy that you enjoyed your stay here, and that you had a great experience while here in Taupo. We do hope to see you again and wish you all the best for your future journeys. Erin and Amos Managers More 

Seattle, Washington
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived and found out that I'd been upgraded - to a room that may have been as big as my house, with an amazing view of the lake. The property backs onto the lake shore and a mice walking path - the owners directed me to a very nice lakefront restaurant for dinner within easy walking distance. I used... More 

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Erin W, Manager at The Reef Resort, responded to this review

Bumblebarb. It was our absolute pleasure to have you stay with us, and we are so stoked that you enjoyed the room that you stayed in. We are very lucky that all of our units are quite spacious, modern and especially stunning with our new carpet that was just fitted around 1 week before Christmas. Thank you for choosing to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This motel is reasonably priced and is in great condition. Rooms are very clean with a nice balcony and plenty of natural light. Bathroom was top of the line with a nice sized jacuzzi tub. The hotel was also a great location right by the water. What takes this motel from a 4 to a 5 is the fact they... More 

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Erin W, Manager at The Reef Resort, responded to this review

Kyle N. We really appreciate you taking the time to post a review on Trip Advisor and letting us know what a great stay you had here. It is so nice to know that you found your room clean and tidy, and especially enjoyed the hot Jacuzzi. The hire bikes are something that we are very happy with, and love... More 

Wellington, New Zealand
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had 2 nights at the Reef Resort in early January. We stayed in Room 2 - myself and my two children. Well, what a stunner this place is ! Our room was a 'poolside studio' - and it really was right by the lovely pool. Super room, and was large enough for the 3 of us. Reception kindly offered... More 

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Erin W, Manager at The Reef Resort, responded to this review

Pip L: Hi there. It is so fantastic that you had a great time staying at our motel. We are so glad that you enjoyed all the amenities of the unit and of course our heated pools. Do remember that we offer the free bike hire all year round and that if you are looking at staying with us again,... More 

Melbourne, Australia
Top Contributor
106 reviews 106 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Reef Resort is a lovely place. Our room which was one of the cheaper ones available was huge and very well maintained. The owners were very helpful and friendly and although the signs and guest information booklet informs the cost of using the laundry facilities, we were told that they were free for us to use. The housekeeping was... More 

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

Aussie2012: Thank you every so much for taking the time to place your review. We are so happy that you enjoyed your stay with us and we will be sure to pass on your positive comments to all of our staff who work so hard to maintain our very high standards. In relation to the thermal streams along the lake... More 

Hamilton, New Zealand
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

hi all you trippers just been to the reef resort in taupo.nice place great views of lake taupo &comfortable rooms what really made the stay gr8 was the service amos & erin wooton couldnt do enough for us most accomadating wherever they go they will be a gr8 asset to the industry

Was this review helpful? Yes 2
Erin W, Manager at The Reef Resort, responded to this review

Kevin S. Thank you so much for you awesome review. We really appreciate you spreading the good word about your stay with us. We very much enjoyed having you stay and hope to see you again in the very near future. Erin and Amos Managers More 

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Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 19
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo
Hotel Style:
#1 Spa Hotel in Taupo
#1 Family Hotel in Taupo
#3 On the Beach Hotel in Taupo
#4 Luxury Hotel in Taupo
#5 Romantic Hotel in Taupo

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