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The Reef Resort

4.0 of 5 219 Lake Terrace | Town Center, Taupo, New Zealand
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Certificate of Excellence 2014
The Reef Resort
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The Reef Resort
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226 reviews from our community

Traveler rating
    168
    51
    5
    1
    1
See reviews for
44
133
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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  • Indonesian first
  • Japanese first
  • Any
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  • All months
    (226)
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    (51)
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    (60)
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    (64)
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Auckland, Auckland, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed The Reef Resort from 6Oct2014 for 3nights. This was special Birthday present for my husband and my mum who visited us from Japan. We did a great choice !!! This resort was amazing !! We stayed 3bed room apartment where was in front of the lake. The room is gorgeous and had a outside spa and great view... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi Tomoko. We certainly enjoyed having your family and yourself stay on such a special time for you and we very pleased that we could make it as amazing as we could. We are so glad that you enjoyed the activities that we recommended like Huka Falls. Taupo is an amazing place to explore. We do hope that you are... More

Rotorua District, New Zealand
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were a group of long time friends who stayed in the beautiful 3 bedroom apartments for a weekend get together. The rooms were spacious, the décor was peaceful. The beds were so comfortable and a bathroom with each bedroom was a bonus.The naturally heated spa pools were well used. We appreciated the friendliness and help we received from Erin... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi there. We are very happy that you enjoyed your stay here with us, and had a fantastic weekend catching up with your friends who stayed here with you. We will be sure to pass on your positive comments to all our staff and hope to see you again the next time you are here in Taupo. Erin and Amos... More

Auckland Region, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled down to Taupo for a Soccer Tournament and had the lovely experience of staying at the Resort it was immaculate and clean... Lovely lovely staff! Location perfect!! Swimming pool area awesome, the kids had a great time swimming in the heated pool! the kids also loved the free wifi as most Tweenies cant live without it !!Will definitely... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi there. Thank you for your wonderful comments. We look forward to having you and family stay with us again next time. We are so happy that all the children enjoyed our heated swimming pool, which is such a popular activity for all the family throughout the year. Of course WIFI is always a winner with the kids these days,... More

1 review
5 of 5 stars Reviewed 1 week ago

We spent 5 days of pure bliss during the first week of school holidays in the first floor 3 bed apartment. Stunning view, spotless clean, free wifi, friendly owner.Even better than expected. If only I could live there forever……

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi Pauline. Thank you so much for taking the time to place a review on Trip Advisor. We are very happy that you enjoyed our 3 Bedroom Apartment, and don't forget that we also have our 2 Bedroom Apartment also which features massive sliding doors that open up on the front lawn for those wonderful sunsets, along with all the... More

Hamilton, New Zealand
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Did one night at The Reef Resort. Great service at check in and the room was very nice. For the price I was expecting absolute lake front but with a balcony view of the lake and mountains it was still very good. As the Reef is a little out of Taupo (i.e. not walking distance to restaurants) we intended to... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi Tony. Thank you every so much for taking the time to place your feedback on share your experience of the stay here at our motel. We are so glad that you enjoyed the amenities offered, in particular the wonderful lake views, and our heated pools. We will be sure to pass on your positive comments to all of our... More

Gold Coast
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We received a very warm welcome on our arrival, and a tour of the place as well. We had a room very close to the pool which the kids loved, and gave a very nice outlook. Pool was heated and the spa was thermal, all in a very nice setting. Being so close to the pool meant our room lacked... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi there. Thank you for your feedback on our property. It is always great to hear about the positive feedback. We have addressed the washing machine in the guest laundry and also the lighting issues that you experienced in your room, and we do appreciate you bring these issues to our attention. We hope that you enjoy the rest of... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms are great. There were 2 bathrooms for the 3 of us so it is really very convenient. Everything is a comfort here. We chose a room by the pool, which is great. And the lake is just close by for us to take a walk.

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi Lee Lee, Thank you for your feedback on our one bedroom units on the pool side. We are glad you had a great time here at the Reef Resort and you also had a great time in Taupo. We hope to see you back again soon. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was an incredible place! Our room was spotlessly clean, modern, and had all the comforts of home and even a few extras: big and fabulous bathroom that included a jet tub, very nice and modern kitchen, and furniture that was very comfortable --especially the bed. Our room had an entire wall of glass which offered beautiful views of the... More

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Erin W, Manager at The Reef Resort, responded to this review

Hi Mike H, Thank you very much for your lovely words on our accommodation. We are so glad you enjoyed the sunsets on the verandah and also how you enjoyed your room. We do love the views from here and even looking at them everyday we never get sick of it!! We do hope to see you again in the... More

Gleniffer
Top Contributor
96 reviews 96 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 10 days at The Reef Resort while we explored the area thoroughly. The apartment was comfortable, very clean and pleasantly furnished, with a lovely view across the lake to Tongariro National Park and its snow-capped mountains. It was wonderful to come back after a tiring day of activities to have a soak in the resort's own thermal pool,... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hello to you both, Thank you very much for your review on our complex. We were very glad that you both had a wonderful stay and your experience in Taupo was a great one!! Its so lovely to see people getting out and about and seeing what Taupo has to offer. We hope you had a safe trip back and... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I did a lot of research on where to stay in Taupo as I'm there for business a few times during the year. With hundreds of places to stay it can be a little confusing but this is the place for me. Excellent in every way. Beautiful rooms, great staff. Be sure to make use of the amazing thermal pool... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi SunsetsNZ - Thank you very much for your kind reviews, we are so glad you ended up choosing The Reef Resort for your preferred accommodation here in Taupo. We do think after a long day driving or working, sitting back relaxing in the Thermal pool and or gazing over the lake is a perfect way to finish the day!!... More

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Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 19
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo

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