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All 71 Taupo hotels

The Reef Resort

4.0 of 5 Hotel   |   219 Lake Terrace | Town Center, Taupo, New Zealand
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96%
Ranked #5 of 71 hotels in Taupo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
esmerelda62 Sydney, Australia
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  • Reviews (196)
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196 people have reviewed this hotel

Traveler rating
    143
    46
    5
    1
    1
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37
120
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Sydney, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Walked in without reservation and took the only room available - studio room, but roomy and well set up with kichenette, spa bath and many extra touches. Thermal pool is great, caretakers very friendly. Only 2 minutes to city centre.

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Hastings, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just stayed for two nights. My family went off to the mountains to ski and I just wanted to relax and chill around the hotel and Taupo. The room was great. We had a one bed studio which looked out over the pool. It had a well stocked kitchen with proper china mugs ( I hate the usual chunky... More

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

Hi there Candice. We cannot thank you enough for your amazing and very detailed review of your stay with here with us. Thank you for sharing your experiences and passing on your feed back on what we have to offer. We will be sure to pass on your comments to all of our staff who work very hard to make... More

Berkeley, California
Top Contributor
119 reviews 119 reviews
44 hotel reviews
248 helpful votes 248 helpful votes
5 of 5 stars Reviewed 1 week ago

What a pleasant surprise! We were treated to a room upgrade and were really impressed by the overall quality of the room, furnishings, and public facilities (pool, spa, outdoor seating, and landscaping). Heated towel rack especially appreciated during our chilly winter visit! This property is wedged into a relatively narrow space but manages to create a relaxed, luxurious resort feeling.... More

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

Hi There, We really appreciate your review in Trip Advisor and are so glad that you enjoyed your stay here with us. We do hope to see you again the next time you are in Taupo, and hope that you enjoy the rest of your travels around New Zealand and beyond. Many Thanks Erin and Amos Managers More

Virginia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on our first night in New Zealand and only night in Taupo. I was impressed by cleanliness of the room...no dirt in any corner. Furnishings were modern and well done. Large flat screen TV was a plus. Bathroom was spotless and the jetted tub was a nice surprise. Did not have time to take advantage of the thermal... More

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Erin W, Manager at The Reef Resort, responded to this review

Hi There. Thank you for taking the time to post a review on Trip Advisor and tell of your great experience staying with us. We really appreciate what positive and constructive comments you made. We are very pleased that you enjoyed all the facilities on offer here, especially our heated swimming and mineral pool. They certainly are an attractive option... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here two nights and had a great time, the staff were extremely helpful and friendly and more than accommodating! Great recommendations for dinner and things to do in Taupo for a family with a small child. The room was a good size and loved the pool and spa... We will stay here again!

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

WOW!! Thank you so much for your review on our property. It is Amaze-balls!!! We do appreciate you sharing what a great time you had staying with us here at The Reef Resort. We will be sure to pass on your comments to all of our staff and hope to see you again when you are next in Taupo. Erin... More

Auckland, New Zealand
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent three days here with family. We had two excellent rooms on the pool level that was perfect for children. Really nice, helpful managers, very well-maintained property. Five stars would have been automatic had our rooms been supplied with the bath robes that are mentioned in the information book and had the staff not failed to service one of our... More

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

We thank you very much for placing a review on our Trip Advisor page, and we very much appreciate your positive comments. We are extremely apologetic for not having the robes placed in your room as they should have been and also for not servicing your room on the 2nd day. We do pride ourselves on the service we provide,... More

Newcastle, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The reef resort hotel is one of the best hotels in Taupo in my opinion! the views from our room were amazing, over the lake and of the snow capped mountains in the distance. Service was pretty good, very helpful and the hiring of bikes was excellent! Free wifi was also fantastic! The room however was a little small for... More

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

Thank you so very much for taking the time to review our property and share your experiences with us and all the other folks on Trip Advisor. We are so glad that you enjoyed the amazing views that we get from our location, especially over this time of the year when the mountains are covered in snow and looking awesome.... More

Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed one night and upgraded from a standard room to a lake view room. Beautiful decor and room, and a hot spa bath on a chilly night was bliss! Woke to the grandeur view of snow on the ranges in the distance.

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

Thank you so much for your review. The view from our lake view units are certainly stunning at this time of the year, and we are glad that you enjoyed the upgrade to this unit. Thank you for sharing your experience with us and we hope to see you again next time you are in Taupo. Erin and Amos Managers. More

Warminster, Pennsylvania
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent a few nights here with my son while visiting the Thermal area of Taupo.......Great location, great hotel, great service......I look forward to returning some day.......Couple that owns and operates this hotel were very helpful in recommendations, directions, and even helped us with a problem we encountered not related to their hotel.......Thanks for a great experience!

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

Thank you so very much for taking the time to place your feedback on your stay here with us. We are so glad that you had such a positive and enjoyable experience staying at our hotel, and we will be sure to pass on your lovely comments to all of our staff who work so hard to make our motel... More

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 9, 2014

This was our second visit. We stayed here last year and enjoyed it so much we are going to make it a regular thing. The hosts are very warm and welcoming and nothing is too much trouble. The cleaning staff are also very friendly.We enjoyed swimming in the very warm pool right in the middle of winter.Easily the best place... More

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

Hi Elaine. Thank you so much for taking the time to post your review and share your experience staying here with us. We look forward to having you stay on a regular basis and will be sure to pass on your positive comments and feedback to all of our staff including the housekeepers who work so hard for us. Thank... More

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Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Reef Resort 4*
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo

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Amenities

Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Taupo #3 On the Beach Hotel in Taupo #4 Family Hotel in Taupo #4 Luxury Hotel in Taupo #5 Romantic Hotel in Taupo
Hotel Class
Official Description (provided by the hotel)
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 
Number of rooms
19

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