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The Reef Resort

4.0 of 5 219 Lake Terrace | Town Center, Taupo, New Zealand
#5 of 72 hotels in Taupo
210 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
The Reef Resort
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The Reef Resort
  • Overview
  • Reviews (210)
  • Photos (130)
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210 people have reviewed this hotel

Traveler rating
    155
    48
    5
    1
    1
See reviews for
39
128
4
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Raleigh, North Carolina
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent LOTS of time researching hotel options near Lake Taupo, and was so glad we picked The Reef Resort! They have obviously invested in the furnishings and rooms, and it makes a difference. Bathrooms are great - we loved the jet tub! Was helpful to have a small kitchen with everything we needed to take care of breakfast and... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

WOW!! Thank you so much for your fantastic review and constructive tips for all the travellers out there. We very much appreciate get such constructive feed back as there are issues there that we have and are going to take a close look at in terms of making our guests stay even better. We would like to advise that we... More

Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is one of the nicest hotels that we have had the pleasure to stay in and we are both Cabin Crew that basically live out of hotel rooms. I will definitely be coming back to stay at The Reef Resort! The room has a fantastic feel about it and the hotel features the finest amenities, the staff are very,... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi There. Thank you for the kind words and feedback on your stay here with us. We are so glad that we rank higher than the accommodation that you stay in while working as cabin crew, we can imagine that it must have been nice to see an awesome view of the lake and the mountains in the background. We... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed there for 3 nights in August. The room was large with a nice lounge, good TV with free movies, free fast WiFi in the room. Excellent bed, excellent bathroom with spa. Fantastic view across the lake and to the snow capped mountains. We can't fault this accommodation and will go back. Great price as well. We paid $370... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Thank you so much for taking the time to review your stay and share your experiences with us. Be sure to stay with us again the next time you are in Taupo, and keep an eye out for our Spring Special offer due to start soon. Thank you again. Erin and Amos More

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The minute we walked through the front door, we had nothing but a lovely experience. The owners were very helpful and friendly and also offered us a free room upgrade to a room with partial lake views. They provided us with a small carton of milk and maps of the area. They also provided info of attractions the area. The... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Thank you for your wonderful feedback on our motel. We are glad that you had an awesome stay and that you enjoyed all that we had to offer. We do hope to see you again and thank you taking the time to post your review. Erin and Amos Managers More

Glasgow
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Away for a weekend and this hotel was perfect. Beautiful location, with stunning view from our balcony. Service was lovely and friendly, room was clean and well laid out. Plus the place was lovely and quiet. Pools looked nice and spa bath was lovely. Could not fault. Highly recommend.

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi there. Thank you for taking the time to review our property. We are so pleased that you had a great time here and enjoyed all that our motel had to offer. We hope to see you again sometime in the near future and enjoy the rest of your holiday. Erin and Amos Managers More

Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

The Reef Resort was a very pleasant suprise! Very good choice of rooms for our small group. Everyone was very happy ! Very generous amenities in all the rooms, spotlessly clean and excellent service. Location was very good - right on the lake for some lovely walks. Would definitely recommend.

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Thank you so much for your review. We really do appreciate you positive comments on all the amenities in the room and how clean they were also. We will be sure to pass on your comments to all of our staff, especially our cleaners who work very hard to maintain our high standards here at The Reef Resort. Thank you... More

London
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelling as two adults and two kids, we booked a one bedroom apartment and the kids shared a sofa bed. This hotel is modern, smart and clean and we opted for a lake view with balcony which was spot on. The hotel is about a 20 minute walk into town, along the lake but do not let this put you... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hi there. We do appreciate you taking the time to share your stay with us, and the amazing comments about what our property has to offer. We do have a lot of families stay with us and the big attraction are our heated pools, especially during these cool winter months - very popular. We very much enjoyed having you and... More

Wellington, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

A big thank you to Erin and Amos for making this an incredible stay. It was so amazing to be upgraded, and as soon as we arrived we were welcomed and had so many great places recommended, and shown the best ways to get everywhere. The room was beautiful, the spa bath was so fantastic and relaxing, and the pools... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Hello Vicky. Thank you for taking the time to post your feed back here on our Trip Advisor page. It is always great to hear how much people enjoy what our motel has to offer. We always find that the heated pools are popular along with the amazing views to be had from our lake view units. Be sure to... More

Utah
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I wish we had more time to spend here to really enjoy it. We arrived not long before dark and were gone early the next morning so our stay was brief. The person at the front desk was very friendly and got us orientated to the area. They had good maps available and he gave us towels for the pool.... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

“Too bad we couldn't stay longer” We get this comment a lot and it is not unusual seeing as there are so many things to do here at our motel. We are so glad that you and your family had the best although brief time while staying with us. The free and unlimited WIFI is always a hit with the... More

Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We travelled as 2 adults & 2 children. We stayed in apartment 1 and had a double bed and the sofa bed. It was great having access into the pool area. Even though it was Winter we still enjoyed swimming as the pools were heated. Beautiful modern rooms - spacious and clean. It was a great experience for us!

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Thank you so much for taking the time to place you review on Trip Advisor. We love that you enjoyed your stay with us and especially our heated pools. We will be sure to pass on you comments to all our staff. Thank you and hope to see you the next time you are in Taupo. Erin and Amos Managers More

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Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Reef Resort 4*
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo

130 photos of this hotel

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Amenities

Hotel Style
#1 Spa Hotel in #3 Family Hotel in #3 On the Beach Hotel in #4 Luxury Hotel in #5 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 
Number of rooms
19

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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