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The Reef Resort

#6 of 74 Hotels in Taupo
Certificate of Excellence
219 Lake Terrace | Town Center, Taupo, New Zealand
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The Reef Resort
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306 Reviews from our TripAdvisor Community

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Traveler rating
    229
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    1
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68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Our family stayed in the ground floor apartment and had a wonderful time. The children made good use of the lovely heated pools. We enjoyed walks along the lake front as well as bike rides. Was lovely to have the amazing views to wake up!! Can't fault this place!!

Was this review helpful? Yes
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your lovely review on our property. Our luxury ground floor apartment right on the lake edge sure is an amazing place to relax and unwind with stunning views of the lake and snowy mountains. So glad you and your family had a wonderful stay and the kids enjoyed our heated pools and cruising the lake on our... More 

auckland, new zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I can not remember giving full marks to a hotel - but this is deserved. The location is ideal anyone visiting Taupo -only steps away from the Lake and our view from the room was great (Room12) The layout was perfect - a well equipped kitchen and we decided to eat in (Excellent choice of innovative takeout food from ZEST,... More 

Was this review helpful? Yes
Julie M, Manager at The Reef Resort, responded to this review

Wow thank you for your glowing review!!! Ten out of ten is gladly received!! :) We work hard to create an environment of excellence. We love that our guests are able to view the lake and mountains and can be walking along the lakefront within seconds of leaving their room. Cooking breakfasts for our guest is a pleasure so we're... More 

Suva, Fiji
2 reviews
5 of 5 stars Reviewed 1 week ago

We have visited Taupo many times and are delighted we have now found The Reef. It is well planned, newish, and at a great site right on the lake by the walkway. What really made our visit were the wonderful hot hot pools, kept at just the right temperatures, and the really helpful and welcoming staff. Our garden room was... More 

Was this review helpful? Yes
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your glowing review! We are so glad you chose our Motel to holiday. With the frosty winter days it sure is nice to soak in our heated fresh pool and mineral spa! Glad you got to make good use of them. Our cruiser bikes are just for guests like you who love to cruise along the lake... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The Reef Resort is in new and modern condition, and backs on to beautiful Lake Taupo. As soon as you head out the gate you are on edge of the lake on a walking/bike riding track. We stayed at the Reef for 4 nights, and attended a friend’s wedding up the hill at the Hilton. The front desk staff were... More 

Was this review helpful? Yes
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your raving review on our property It's great that you got to enjoy our cruiser bikes along the scenic lakefront. We love being able to offer a variety of activities during the stay with us such as access to our fresh heated pool and thermal mineral pool. Our large spa baths in the luxury studios sure are... More 

Perth, Australia
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The Reef Resort has a great vibe ! The staff are friendly and helpful and the apartments are modern and fresh. Sitting in the hot mineral spa overlooking Lake Taupo on a sunny day in July, flower pots filled with citrus plants and for a moment I was onThe Amalfi Coast. Love it here!

Was this review helpful? Yes
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your lovely review on our property. Our heated fresh water pool and mineral pool is the perfect place to be in this cool weather. So glad you enjoyed them so much! We pride ourselves on having clean fresh rooms and cheerful staff, thank you for noticing. Come visit us anytime. Thanks again for your review. Kind regards... More 

Honolulu, Hawaii
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 9, 2015 via mobile

Beautiful three bedroom apartment for our family of six. We never wanted to leave although we did make it up to the hot tub and did use the cruiser bikes twice!! Lovely rooms with a great living room fireplace. Fantastic !!

Was this review helpful? Yes 1
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your lovely review on our property We are so glad you enjoyed our lakefront 3 bedroom luxury apartment. It really is a home away from home. Was great to see the cruiser bikes getting such good use! Was lovely to meet you all. Julie and Khan Managers More 

Dominican Republic, Caribbean
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 29, 2015 via mobile

We arrived after a hair raising drive in blinding rain, wind and precipitous hilly winding roads at Taupo to find our accommodation booking did not exist. The Information centre sourced us Reef Resort- 3 bdr,3bth, excellent kitchen,living area with fantastic views of enormous Lake Taupo with hot stream flowing in front of apartment steaming - forget tawdry Rotorua! We enjoyed... More 

Was this review helpful? Yes 1
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your review on our property. Our lakefront 3 bedroom luxury apartment sure would have been a great place to find comfort after your hair raising drive!! It is such a beautiful scenic walk on the lakefront in to town. We are glad you got to make good use of our cruiser bikes. Thank you for choosing to... More 

Napier, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Lovely to go to accommodation and be content to just stay in and not feel the need to go explore . Even the boys stayed home to relax while we did girls day out. Barbecued two out of three nights. Kitchen was better than home.

Was this review helpful? Yes 1
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your review on our property. We are glad you all got to enjoy our lakefront luxury apartment. It really is a home away from home. With the boys out in the private courtyard cooking on the bbq I'm sure you girls were creating something delicious in the kitchen! We hope to see you again. Kind regards Julie... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015 via mobile

We spent 3 nights at The Reef Resort, I wish it was longer. A very short drive to the City Centre, but just far enough away for a serene relaxing little getaway spot. And a short drive to beautiful Huka Falls and the Geothermal Walk at Craters of the Moon. Staff could not be more helpful, bright bubbly and there... More 

Was this review helpful? Yes 1
Julie M, Manager at The Reef Resort, responded to this review

Hi Halle & Rob Thank you for you raving review! It sure was lovely having you as our guests. Our cruiser bikes are pretty cool huh. An awesome way to travel the scenic path in to town. (love the photos) Our poolside rooms are fantastic for being able to slip into the thermal heated pools. So glad you got to... More 

Auckland
Level Contributor
133 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 18, 2015

Even though there was a property infront there was still a great view from our top floor apartment. There was a comfy pullout bed for our son to stay on - in our spacious studio style room. Very friendly front staff and rooms were beautifully clean and well equipped. We had a large spa bath in our room which was... More 

Was this review helpful? Yes 1
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your feed back on our property. We are so pleased you enjoyed your stay with us. So glad you got to make use of the large spa bath in your luxury studio, it's quite something huh. We love seeing guests use our thermally heated mineral pool. Unfortunately it is hard to set it at a temperature that... More 

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