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All 71 Taupo hotels

The Reef Resort

4.0 of 5 Hotel   |   219 Lake Terrace | Town Center, Taupo, New Zealand
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The Reef Resort
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Ranked #5 of 71 hotels in Taupo
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
francophile5310 west midlands
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176 people have reviewed this hotel

Traveler rating
    127
    42
    5
    1
    1
See reviews for
30
113
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
west midlands
Top Contributor
66 reviews 66 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This motel has a good position overlooking Lake Taupo. This is especially good if the day is clear and the peaks of Mount Tongariro are visible. Be aware that there are other accommodations in front of you but they are low rise & do not obstruct the view. We had unit 10 which was large with a huge balcony complete... More

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Erin W, Manager at The Reef Resort, responded to this review

Thank you for taking the time to review our property and your stay here with us. We are so glad that you enjoyed the Luxury Studio, and all it had to offer with the large balcony and extensive views of the lake and mountains in behind. You will be pleased to know that we are going through a process of... More

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for 3 nights and have to say that we thoroughly enjoyed our stay. The managers, Erin and Amos, were very friendly and very helpful to the point that they helped us with trouble we were having with a rental car. Rooms are lovely and although it is slightly away from the centre of Taupo it is an enjoyable... More

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Erin W, Manager at The Reef Resort, responded to this review

Thank you very much for your review on your stay with us. We very much enjoyed having you stay with us and we glad that we could help you regarding your rental car. We do hope to see you again here the next time you are in Taupo, and remember our hot mineral pool is ready and waiting for your... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed here for just one night. Well worth booking the lake view room as our room had great views out over the pool and then the lake. Would definitely recommend to others. Walk down to the lake front down the path from the hotel and you'll find a thermal outflow into the lake.

Was this review helpful? Yes 1
Erin W, Manager at The Reef Resort, responded to this review

Hi there. Thank you for staying with us here, and we are so glad that you enjoyed your stay with us. We do hope to see you again the next time you are in Taupo. Erin and Amos More

Bucks, UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived here unexpectedly early but were warmly greeted by Amos and Erin who made sure that we had all the information we needed for our stay in the area. The room was superb and had a large balcony overlooking the pool and, beyond that, the lake. After we had settled in we walked around the lake into town for lunch.... More

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Erin W, Manager at The Reef Resort, responded to this review

Hello there. Thank you for your kind review and comments. We are so glad that you had an enjoyable experience here in Taupo and at our motel. We are in particular happy that you enjoyed our cooked breakfast. We do put a lot of effort in to it and use local produce in terms of the bacon and sausages. Again... More

Napier, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We had a lovely stay at the Reef Resort. It was a very comfortable room the pool was lovely and the service was outstanding. Very handy to restaurants and sight seeing. Would definitely recommend to others and would definitely stay there again

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Erin W, Manager at The Reef Resort, responded to this review

We do thank you ever so much for your kind review and positive comments. We do hope to see you again next time you stay in Taupo. More

Hereford
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Only here for one night, but on arrival we had a very warm welcome, apartment spacious and very clean. Well equipped and breakfast served to your room was a nice touch. We had a cooked breakfast, which was very good and hot. Would certainly stay again.

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Erin W, Manager at The Reef Resort, responded to this review

Thank you for taking the time to place feedback on your stay with us and your kind comments. We do hope that you enjoy the rest of your journey around New Zealand and hope to see you again in the future as it was our pleasure to have you stay. Thank you so much; More

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this last minute as we were heading across from Waitomo caves. Appearances are deceptive from the road but as soon as we entered we received a warm welcome and an added bonus of being upgraded to a garden apartment which was gorgeous! The room had a kitchenette, dining table and chairs plus a sofa and TV. Big comfy... More

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Erin W, Manager at The Reef Resort, responded to this review

Thank you for taking the time to post a review on Trip Advisor regarding your stay here with us. We are very happy that you found everything not only to your satisfaction but beyond expectations. We hope you have a good rest of your trip around New Zealand. More

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

I wanted to organize a really special get away for my best friend who had recently just got married. I called up the reef resort and spoke to Erin, she was absolutely wonderful, I asked her to organize some wine and chocolates and also asked her to get a cake for me. Its very hard to organize these things while... More

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Erin W, Manager at The Reef Resort, responded to this review

Hello Natasha. Thank you so much for your review. Your friends definitely enjoyed their stayed here with us, as did we hosting them. We are so glad that your surprise present was well received and hope to see you staying here yourself in the near future. Thank you again for your kind comments on their behalf. More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 10, 2014

Felt very welcome upon arrival. Had a room which was on the same level and not too far from reception, but despite that (due to the overall layout of the place) really didn't hear a lot of noise coming from out there - we would have liked the frosted/wire glass near the door to be something more solid (wood) however... More

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Erin W, Manager at The Reef Resort, responded to this review

Hello Andrew. Thank you very much for taking time to post a review and provide some fantastic feedback on your stay with us. We are so glad that you enjoyed your stay and glad that found the large balcony and heated pools to your liking. We do hope to see you again in Taupo and hope you choose to stay... More

Singapore
Contributor
15 reviews 15 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 7, 2014

We were travelling the whole north island of New Zealand and this was the best hotel we had stayed in. We literally "wow" when we saw our room. Our room was huge and clean and it came with kitchenette and Jacuzzi. We were also provided with free and fast internet. Access to the lake is convenient as it is just... More

Was this review helpful? Yes
Erin W, Manager at The Reef Resort, responded to this review

Thank you Bob, for you fantastic review. We are very happy that you had a great stay with us and in particular enjoyed our in room Jacuzzi and the Kitchenette. Thank you again for your kind comments and we hope to see you again the next time you are in Taupo. More

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Additional Information about The Reef Resort

Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo
The Reef Hotel
Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Phone Number:
Location: New Zealand > North Island > Taupo
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Taupo
#3 Family Hotel in Taupo
#4 Luxury Hotel in Taupo
#5 Romantic Hotel in Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Reef Resort 4*
Official Description (provided by the hotel):
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 
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