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Hilton Lake Taupo

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80-100 Napier Road, Taupo 3330, New Zealand
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Hilton Lake Taupo
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Hilton Lake Taupo
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1,068 reviews from our community

Traveler rating
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196
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dallas, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

A beautiful, clean and well appointed hotel just a few blocks off the lake. My room was generous is size with a nice balcony view of the lake, the most modern of furnishing and a very comfortable bed. The room was quiet and super clean. The outdoor pool and spa was of a good size, clean and well kept. There... More 

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We recently stayed a night at the Hilton Taupo - we booked one of their Anniversary special deals. We were upgraded to a room with views overlooking the Lake. However, we had an incident in the early hours - the fire alarm went off - guests were seen rushing out and gathered near the front entrance. There was a bit... More 

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

Such a beautiful location! I didn't want to leave! I had a ground floor room, which backed onto a peaceful tree-lined valley. So blissful. The bed was incredibly comfortable and all staff extremely helpful/friendly!

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Stockport, United Kingdom
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for one night and wished we had stayed longer. We had booked a Lake View room and were not disappointed. The views from our room were simply sensational as was the room in every aspect. We ate at the hotel in the evening and the food was excellent. Complimentary car parking in a large car park area... More 

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Manchester, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

When we left Hamilton to see a friend in napier, we had no idea as to what we are going to see will make us believe more in GOD. The beauty of the place leaves one speechless. The lake is so humongous with big rocks sitting at differ locations . Surrounded by the mountains, one can camp and enjoy a... More 

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Napier, New Zealand
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited the hilton taupo previously and didn't have such a great time, we let the general manger at the time know and he wasn't over worried. We decided to try it again as we like simon gault restaurants - the general manager had changed and the new one went out of his way to make our visit the most... More 

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Hilton Lake Taupo is such a great place to stay...we stayed on our way down to Wellington and on our way back...The Hilton staff are wonderful in all sections of the hotel...Everything was so clean, which is very important to me...the breakfast is a must as well, a nice way to start the day..We stayed 1st night in the lovely... More 

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New Zealand
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent property, excellent staff, excellent rooms, excellent food and beverage. This property is beautiful, the staff are professional and fabulous. The venue is absolutely beautiful and the fnishing details are exceptional.

Review collected in partnership with Hilton Hotels & Resorts

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AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Michelle S, It is lovely to hear that you enjoyed your recent stay with us and thank you for your kind words on TripAdvisor. We appreciate the opportunity to welcome your group and appreciate your business. If there is anything we can do to enhance our services please let us know as we are always listening to our guests.... More 

Gold Coast, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

A new modern hotel. Our room was spacious, the bathroom was beautiful and well appointed. The king size bed was luxurious with lovely linen.we only stayed for one night but enjoyed the facilities. Only a quick minutes drive from the centre of town with lovely views of lake Taupo. I'd stay again if ever I return to Taupo.

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AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Helen H, Thank you for the kind comments about your recent stay with us and I am delighted to hear that you enjoyed your time here at Hilton Lake Taupo. I hope that we will see you return again soon. Kind regards, Ryan Mikkelson Hotel Manager More 

Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at Hilton for 2 nights in the new building. The facility is great. The bed is very comfortable, pillows are a bit hard for our liking which we requested for soft pillows and they were shortly supplied to us. The swimming pool and spa are great. However, they really need to improve their service for a Hilton hotel.... More 

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AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Cici J, I really appreciate you placing feedback about your recent stay with us as it helps me to see where we are performing well and where we can improve. I am sorry to hear that on this occasion we have not met your expectations when it comes to the servicing of your room. I have discussed your feedback... More 

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