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Hilton Lake Taupo

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80-100 Napier Road, Taupo 3330, New Zealand
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Hilton Lake Taupo
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Hilton Lake Taupo
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1,117 reviews from our community

Traveler rating
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    313
    97
    37
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Auckland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked for a business stay of one night. No problem with the lack of outlook over outbuildings at the back given I am not here for pleasure. But my small sampling of food for one night is not encouraging. Cold night, late arrival, the Simon Gault menu includes Mac Cheese which fit the bill, but boy it was bad. Dry... More 

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Sydney, Australia
Top Contributor
82 reviews 82 reviews
42 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our recent stay at this hotel. The amenities, incl. the restaurant & bar, are all first class. The location (1-2 km out of town) may be a drawback for some, but we took advantage of this by way of casual walks/bike rides in/out of town, as well as a base for some extended cycle tours. The management/service... More 

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Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I did a last minute booking for hotel where they don't name the hotel. It was a lovely surprise to end up at the Hilton. A nice little hotel with excellent service. The hot pools add to the experience. Rooms are pleasantly large and the grounds are just lovely. Will definitely stay there again.

Review collected in partnership with Hilton Hotels & Resorts

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Queensland, Australia
Top Contributor
98 reviews 98 reviews
65 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Typically great Hilton, with friendly service. Stayed in Guest Plus room 336, which was really great. I used the new online check in to select the room, and have given feedback on check out that accessible rooms should be marked on this as the room next door was, however no indication on the online map. Room was clean, and received... More 

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te awanga
Top Contributor
51 reviews 51 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two nights here taking it easy and enjoying being away from home. Swimming, steaming and enjoying local walks. It is just better than all the rest and we can rely on that which is why this is our place for r & r. Thank you Hilton.

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AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear kiwibear, It is wonderful to hear that you always enjoy your R&R with us and thank you for taking the time to post about your recent stay on TripAdvisor. We look forward to welcoming you back for another relaxing stay again soon. Kind regards, Ryan Mikkelson Hotel Manager More 

Napier, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked at the Hilton Taupo Hotel for a short stay in Taupo. Due to a meeting, I had to book in 3 hours prior to the usual check-in time of 3pm and needed a room to get ready etc. Staff were extremely helpful and organised my room immediately. Will definitely stay there upon my next trip to Taupo.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Craig L, Thank for the kind comments about your recent stay with us. It is lovely to hear that you enjoyed your time with us and I hope to see you return again soon. Kind regards, Ryan Mikkelson Hotel Manager More 

Hamilton, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I were delighted with our stay, the faciiltities offered were excellent, We were upgraded to a single apartment, a pleasant surprise and we found this to spacious with quality fitting. We had dinner in the restaraunt and rated the meals highly. We used the Fitness centre and spa frequently and enjoyed this experience. I would definetly recommend... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear John K, I just wanted to thank you for your recent stay here at our property! I am so glad to hear that you were able to experience our authentic Hilton hospitality and we look forward to seeing you again soon. Kind regards, Ryan Mikkelson Hotel Manager More 

Whangarei, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent facilities and every staff member will go out of their way to care for you. We've stayed at Hilton in France and had the same quality experience so would confidently recommend them as the place to stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Johnathan C, I really appreciate you taking the time to post your feedback on TripAdvisor and it is so wonderful to hear that you enjoyed your recent stay with us. I am delighted to see that you found the facilities and team to be excellent and we hope to welcome you back again soon. Kind regards, Ryan Mikkelson Hotel... More 

napier, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a great experience, the rooms are spacious and very clean, the pool and spa were fantastic. We ordered room service, it was very prompt and served with a smile. Breakfast was great, self service and lots of choice. I recommend the Hilton Taupo and we most certainly will come back with our friends next time.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Nicola L, It is so lovely to hear that you enjoyed your recent stay with us and thank you for taking the time to post about it on TripAdvisor. I am so glad you were able to experience our authentic Hilton hospitality and we hope to see you back again soon. Kind regards, Ryan Mikkelson Hotel Manager More 

Auckland Region, New Zealand
Top Contributor
52 reviews 52 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the basic king room on the ground floor. Room was clean and presentable however on the smallish side with a small bathroom (shower only), deck, king size bed (too soft for my liking) and two chairs and a table. Some comfy arm chairs would have been nice to sit back and relax and read a book in the... More 

Was this review helpful? Yes 1
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear fussytraveller2, It is lovely to hear that you enjoyed your recent stay with us and thank you for taking the time to post about it on TripAdvisor. I am delighted to see that you enjoyed the pool and spa facilities throughout your stay and we look forward to welcoming you back again soon. Kind regards, Ryan Mikkelson Hotel Manager More 

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