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All 73 Taupo hotels »

Hilton Lake Taupo

5.0 of 5
80-100 Napier Road, Taupo 3330, New Zealand (Formerly Terraces Hotel Lake Taupo)
Hotel amenities
Ranked #8 of 73 hotels in Taupo
4.5 of 5 stars 219 Reviews
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219 reviews from our community

What travelers say about this hotel
  • Very nice(11)
  • Friendly and helpful(11)
  • New Zealand(8)
  • Hot pools(7)
  • Great view(6)
  • Bedroom apartment(5)
  • Car park(5)
  • Well worth(5)
  • Room service(5)
  • Heritage wing(5)
Traveler rating
    135
    58
    18
    6
    2
Only show reviews for Family (39) | Couples (130) | Business (19)
Date Rating
starkyz
Palmerston North, New Zealand
2 reviews
4 of 5 stars Reviewed February 9, 2012 NEW

The Hilton Taupo was a place me and my partner went for a bit of a getaway just after our wedding. The place is stunning and very relaxing as it is tucked up a hill over looking the lake and away from all the hustle and bustle. The service was second to none and will bend over backwards to make... More

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yeye007
Sydney, Australia
Contributor
15 reviews
12 helpful votes
5 of 5 stars Reviewed February 6, 2012 NEW

Stayed with my family 2adults 2 children on the 12th and 13th of January. We stayed in an interconnecting room facing the valley. I had read previous reviews that this was an ugly view I disagree. The view is still great however the further east you go on the building then you will get closer to an industrial building. The... More

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Clinton Farley, Manager at Hilton Lake Taupo, responded to this review
February 8, 2012

Dear yeye007, Many thanks for you feedback, it is always pleasing to read a positive review. I do appreciate your feedback regarding the knowledge of our front desk team member when you requested activity information. The team are usually well versed in such activities having completed many of them themselves and I do apologise that we did not ably assist... More

saracgisborne
Gisborne
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed February 5, 2012

Our two night stay was a xmas gift along with concert tickets from our children. We were fortunate enough and very appreciative to get an early checkin. Checkin was quick from very friendly staff though my husband was not at any time during our stay offered porter service. We had been upgraded to a junior suite which was comfortable and... More

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KiwiGranNewZealand
Auckland, New Zealand
Top Contributor
59 reviews
11 helpful votes
4 of 5 stars Reviewed January 31, 2012
1
person found this review helpful

The australian Tennis Open was on and we couldnt watch it! The free internet in the foyer didnt work.. The staff are friendly and helpful. The food excellent, the puree pe chilled soup was fabulous! Only other thing was the big fat pillows... Not everyone has along neck! Over all 'twas alovely hotel to relax in. More

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Clinton Farley, Manager at Hilton Lake Taupo, responded to this review
February 1, 2012

Dear Lynn, I appreciate you for taking the time to post feedback on TripAdvisor and thank you for choosing to stay at Hilton Lake Taupo. I am sorry to hear that you were unable to watch the Australian Tennis open at the hotel on the Sky Television sport channels which we offer. With regards to our complimentary Lobby WiFi, this... More

divegirlelaine
El Cerrito, California
Contributor
18 reviews
3 helpful votes
4 of 5 stars Reviewed January 28, 2012

Good hotel, but a bit out of town (not walking distance), which made it attractive to us as quieter and more relaxing. We had a large room, although there wasn't a lot of places to put clothes. Nice bath, with big tub, separate shower, dual sinks, heated towel rack. Ask for an upper floor with a Lake view -- view... More

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Clinton Farley, Manager at Hilton Lake Taupo, responded to this review
February 1, 2012

Dear Elaine, Congratulations once again on the celebration of your 25th wedding anniversary and thank you for choosing to celebrate this very special occasion with us at Hilton Lake Taupo. I was pleased to read that you enjoyed your stay with us and found the hotel quiet and relaxing. I certainly appreciate you other feedback also and thank you for... More

Sandra310
Paihia, New Zealand
Reviewer
3 reviews
5 of 5 stars Reviewed January 26, 2012

My husband and I stayed at the Hilton in Taupo for a night while travelling through. It was sooooooo amazing!! Very quiet and the rooms are private and comfortable. No lack of space! We found all of the staff to be friendly and happy. Relaxing in the spa before dining at the restaurant was nice and really made our stay... More

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Clinton Farley, Manager at Hilton Lake Taupo, responded to this review
February 1, 2012

Dear Sandra, Many thanks for taking the time to place feedback on TripAdvisor. It is pleasing to read that you thoroughly enjoyed your time with us and found the team friendly and happy. Our spa and pool facilities are certainly a space for one to relax and enjoy and it is nice to read that you enjoyed a dip prior... More

JulianSo
Auckland, New Zealand
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed January 25, 2012

Our family stayed in the hotel for two nights with a 2 years old. Very enjoyable stay at the Hilton. The little one was given with some drawing papers and pens at the reception when checked in which he enjoyed playing with throughout the stay. Only one little hiccup was the time required for us to wait for a trundler... More

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Clinton Farley, Manager at Hilton Lake Taupo, responded to this review
January 26, 2012

Dear Julian, Many thanks for sharing your feedback. It is wonderful to hear that you enjoyed your stay with us and that your young one enjoyed our My Little Hilton colouring and activity pack. I do appreciate your feedback in relation to the additional bed request and are sorry that this took longer than would usually be expected to be... More

WoodyWoodpecker25
Melbourne, Australia
Reviewer
3 reviews
6 helpful votes
5 of 5 stars Reviewed January 23, 2012

We stayed at the Hilton with our young family in two adjoining rooms (the hotel was heavily booked so we couldn't get a room big enough). We had a 1 bedroom apartment and a junior suite. The rooms were absolutely fantastic. The apartment was massive with a huge kitchen, large lounge area and large tables both indoors and outdoors on... More

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Clinton Farley, Manager at Hilton Lake Taupo, responded to this review
January 25, 2012

Dear WoodyWoodpecker25, I appreciate you taking the time to post feedback on TripAdvisor, it is pleasing to hear that you enjoyed your time with us. I appreciate your feedback regarding your overall experience exceeding your expectations, however note your mention regarding front desk. I do apologise for the fact the team seemed busy and may not have been fully knowledgable... More

DrGuinness
Melbourne, Australia
Contributor
16 reviews
9 helpful votes
4 of 5 stars Reviewed January 22, 2012

I was here for one night recently in a "relaxation suite" in the older part of the hotel. The room, however was new and well-furnished. The room itself was very spacious and had a comforting feel. Located on the first floor, there was a long balcony overlooking the gardens below and onto the forested area nearby. It was a bit... More

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Clinton Farley, Manager at Hilton Lake Taupo, responded to this review
January 25, 2012

Dear Dr Guinnes, Many thanks for your kind feedback regarding your recent stay with us. It is always pleasing to hear that we have met our guest expectations. I do appreciate your review, in particular your point about our courteous and friendly team. We strive to offer a high level service experience and it is pleasing to hear that we... More

Kiwi41
New Zealand
Reviewer
5 reviews
17 helpful votes
5 of 5 stars Reviewed January 22, 2012

Booked through the Hilton website and got an extremely good rate (especially considering our stay was during the school holidays) for a 3 bedroom apartment. The apartment was huge, very clean, well furnished and had excellent lighting both natural and artificial. We were on the top floor and had views on 3 sides as the apartment (no. 141) was at... More

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Clinton Farley, Manager at Hilton Lake Taupo, responded to this review
January 25, 2012

Dear Kiwi41, It certainly is pleasing to hear that you enjoyed your stay with us at Hilton Lake Taupo, I appreciate you taking the time to post your review. Our team strive to offer a high level of personal service and hospitality, it is pleasing to hear that you found all to be helpful and friendly. I do hope we... More

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Hilton Lake Taupo Also Known As

  • Terraces Hotel Taupo
Address: 80-100 Napier Road, Taupo 3330, New Zealand (Formerly Terraces Hotel Lake Taupo)

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Hilton Lake Taupo
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