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Karaka Tree Motel

216 Lake Terrace, Taupo TAUPO, New Zealand
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1 room 1 adult
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175 Reviews from our TripAdvisor Community

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Cardiff, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed in a two bedroomed unit in January 2016. I think it was a disabled room as it had a strange configuration. It was extremely tired and dated, the double bedroom was so hot that is was unbearable to sleep in without the electric fan on constantly. The second bedroom had a ramp into it but if you got... More 

Helpful?
Thank Philippa38
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

For the service and room we got it was incredibly overpriced. Wifi didn't work, when we went to see if they can help us they didn't know how to rectify it. No compensation. Bathroom was dirty. So so very dirty. Overall disgusting and gross experience I'm sorry

Helpful?
Thank Tony S

Travelers are raving about these Taupo hotels

Tauranga, New Zealand
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had unit 4 Good things Comfy bed main bed in lounge with tv and 2 singles in seperate room sky tv - basic but good awesome deep hot water mineral pool kitchen with standard stuff jug- microwave sink etc good shower nice staff and clean rooms the bad couldnt find the air con so we stayed during hottest day... More 

Helpful?
Thank Dopple2000
2 reviews
1 of 5 stars Reviewed 2 weeks ago

we were there for one night last week with two rooms. We checked in late. as soon as we checked in we went out for dinner and in the morning we checked out and went for breakfast but we have been charged for Mini Bar items which we didn't touch at all. So be careful of these people. you may... More 

Helpful?
Thank Dinesh_Khadka_nz
KTmgt, Manager at Karaka Tree Motel, responded to this review

Dinesh, As per our phone call i informed you that the mini bars are checked and restocked every day when our guests check out. so upon your departure your room was checked and there were minibar items that had not been paid for which is why we charged your credit card for them. I do thank you for taking the... More 

Level Contributor
12 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Overall it is a good location, quite spacious and well priced given peak season. It is tired but that was ok given we were not spending much time there. As other reviewers have said the staff are focused on how you are going to pay and getting you out at 10am sharp, I wouldn't go so far as to say... More 

Helpful?
Thank Kiwi_chick28
Kapiti Coast, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 6, 2016 via mobile

On arriving at the motel,the guy was only interested in when and how I can pay in full then and there..after coming to an arrangement of paying 1 night then, then rest the next day ( we were staying 3 night's).I get a phone call from a lady in the morning asking when I can fix the bill up that... More 

Helpful?
1 Thank jodyh269
Melbourne, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 5, 2016 via mobile

With a last minute booking, it was good that we could get two apartments. When we arrived they rearranged the rooms so we could be side by side. Staff/owners made it an easy visit. Just across the road from the lake made this a great choice. Very little road noise, but neighbours talking kept us awake late into the night... More 

Helpful?
Thank NigelHanscamp
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 1, 2016 via mobile

We booked this motel because of the hot tub. When we walked in we were shocked. The whole place isn't in a good shape but the private pool was worst. Absolutely not clean and completely run down. Disappointing and for sure not worth the money. Apparently the only thing the staff cares about is that you are out at 10am.... More 

Helpful?
1 Thank Kim Luisa H
Whanganui, New Zealand
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 1, 2016

We only stayed one night to break our trip and would have expected a little more for our money. The room was a little smelly - like a musty smell that just wouldn't clear. The room was tired and really needed a revamp. The receptionist tried to charge us on arrival for a two night stay and then in the... More 

Helpful?
1 Thank david g
Auckland Region, New Zealand
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 28, 2015 via mobile

The motel looks great from the road. However the room was very old and tired and dark. Windows were infested with flying bugs. To their credit, the managers willingly supplied the fly spray to deal with these. In room spa is a drawcard. However I would not use it. This complex needs a major revamp.

Helpful?
1 Thank Laurie R
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