We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Pillars Retreat

Travelers' Choice award winner
7 Deborah Rise | Bonshaw Park, Taupo, New Zealand
Hotel amenities
The Pillars Retreat
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #1 of 74 Hotels in Taupo
A recent review
5 of 5 stars Reviewed May 25, 2015
Terry C
Add Photo Write a Review

168 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    166
    2
    0
    0
    0
See reviews for
10
130
4
Business
0
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (56)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (77)
All months
1 review
5 of 5 stars Reviewed May 25, 2015

This chateau-like mansion offers its guests grand suites with sitting areas, balconies, and over-sized bathrooms with double sinks, whirlpool baths and separate showers, the height of imaginable comfort and luxury. Best of all though, was the genuine, warm welcome received from our hosts They made us feel like part of their family, over canapes and wine in their spacious living... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
High Wycombe, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

Everything about our stay at The Pillars was exceptional. Brian and Gilly could not have been more welcoming, kind, and thoughtful; all in a thoroughly genuine and companiable way - we thoroughly enjoyed being made to feel like old friends. The standards they achieve are of the highest order; our room and the breakfast offering were exceptional and it was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
2GillyJ, Owner at The Pillars Retreat, responded to this review

We thoroughly enjoyed your company too and it was a pleasure to host you both. We love running The Pillars Retreat and drawing from our hospitality experiences over the last 25 years to make sure our guests do receive the very best of Kiwi hospitality ! More 

Harpenden, UK
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 10, 2015

This B&B exceeded all expectations. A lovely home, very helpful owners who offered us lots of helpful advice on where to visit etc, good location. They really went out of their way to be pleasant without being pushy. Room was large and comfortable, and we had use of a massive lounge as well. I can think of nothing negative to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you so much for taking the time to review your stay with us and we are glad you enjoyed the experience as we did too. Hope you enjoyed the rest of your New Zealand adventures. More 

Toronto, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 4, 2015

Travel with our 9-year-old, but luckily there were no other booking that day so the hosts could accommodate us. The hosts are wonderful. We really like the lovely conversation with both Gilly and Brian in the afternoon when we arrived. The room is spacious, cozy luxury and quiet. We stayed one night and had the best sleep during whole trip... More 

Was this review helpful? Yes
Gillian J, Owner at The Pillars Retreat, responded to this review

We normally do not take children but your son was delightful and a pleasure to have stay. We enjoyed chatting to you over an evening drink and we are so glad you enjoyed the experience we provide at the Pillars Retreat and look forward to seeing you again some time. More 

Tauranga, New Zealand
Level Contributor
5 reviews
5 of 5 stars Reviewed March 30, 2015

I never get around to leaving reviews but for this place I had to make an exception! My wife and I spent a night here after completing the Tongariro Northern Circuit. I was slightly nervous pulling into the grand driveway in our 3-day 'fresh' tramping gear, but we were immediately put at ease by Gilly who met us at the... More 

Was this review helpful? Yes
Gillian J, Owner at The Pillars Retreat, responded to this review

Great that you enjoyed your "rest day" with us after a busy few days hiking in the mountains. We often have guests straight off the Tongaririo hike, and enjoy spoiling them with a few home comforts and treats. Look forward to seeing you again next summer. More 

Toronto
Level Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed March 29, 2015

We recently spent two nights at this lovely property. It is located a good 10 minutes out of Taupo so you need a car to get into town. The setting is beautiful with lovely gardens, a pool and tennis court. The hosts, Gilly and Brian, are very warm and hospitable and interesting to talk to. They provide a good breakfast... More 

Was this review helpful? Yes
Gillian J, Owner at The Pillars Retreat, responded to this review

We are glad you enjoyed your stay with us. During summer when we have hot days, usually at night it cools down considerably, and air conditioning has not been required, however we do provide a fan if needed. Thank you for taking the time to review us. More 

Tauranga, Bay of Plenty, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

We stayed at The Pillars Retreat, for a weekend. It was delightful, quiet and perfect. Gilly and Brian, were wonderful hosts, making our stay special. It was a pleasure to stay at The Pillars Retreat, and will definitely stay there again.

Was this review helpful? Yes
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you for staying with us recently, we really enjoyed your company although it was only for a night. We look forward to hosting you both again when you next visit Taupo. More 

Montgomery, Texas
1 review
5 of 5 stars Reviewed March 25, 2015

This is a great B&B with great views. Brian & Gilly are very friendly and helpful. The house is fantastic with large clean rooms and large bathrooms. Could not have asked for a better place to stay. I would recommend to anyone wanting a nice place to stay. I wish we could have stayed longer.

Review collected in partnership with this hotel

Was this review helpful? Yes
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you for commenting on your recent stay with us. The house has large proportions so plenty of common space for all of our guests. The Pillars Suite is our largest room, and most popular, with large balcony to relax on and spacious areas inside the room. More 

Florida
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 23, 2015 via mobile

This is a beautiful property with large comfortable rooms. Gilly and Brian's hospitality is over the top. There are lots of common areas in house that are open to guests, including a swimming pool and beautiful gardens. It is slightly outside of town but this is not a problem if you have a car. Guests were invited for drinks in... More 

Was this review helpful? Yes
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you for taking the time to review your stay with us and we are delighted that you enjoyed the experience as we did hosting you both. More 

Washington DC, District of Columbia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 20, 2015

The Pillars Retreat provided all the ingredients for a perfect honeymoon stay. Our suite was spacious and elegantly decorated, with an incredibly comfortable bed (best sleep of our 3 weeks in NZ!) and a lovely balcony overlooking their pool and gardens. Their breakfast was delicious, and on the morning we had to leave at 5:30am for the Tongariro Crossing, they... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
2GillyJ, Owner at The Pillars Retreat, responded to this review

We are glad that we could make your honeymoon so special and that you enjoyed the wonderful Tongariro Crossing walk, we were so proud of you both for completing it. Congratulations again for having a NZ wedding and we hope you have a very happy married life together. More 

Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (6)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
View from room (7)
Viewed
Family/play areas (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (21)
Viewed
Bathroom (5)
Viewed
View from room (4)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Taupo hotels
3.9 mi away
The Reef Resort
The Reef Resort
#6 of 74 in Taupo
4.5 of 5 stars 308 reviews
3.9 mi away
Sacred Waters Taupo Luxury Apartments
3.2 mi away
Hilton Lake Taupo
Hilton Lake Taupo
#16 of 74 in Taupo
4.5 of 5 stars 1,173 reviews
Show Prices
Show Prices
Show Prices
4.3 mi away
Gables Lakefront Motel
5.8 mi away
Huka Lodge
Huka Lodge
#5 of 74 in Taupo
4.5 of 5 stars 161 reviews
3.8 mi away
Millennium Hotel and Resort Manuels Taupo
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Ready to book?