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Sails Motor Lodge

#29 of 74 Hotels in Taupo
Certificate of Excellence
138 Lake Terrace, Taupo 3330, New Zealand (Formerly BEST WESTERN Sails)
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Sails Motor Lodge
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102 Reviews from our TripAdvisor Community

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Traveler rating
    58
    36
    5
    1
    2
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (32)
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Auckland Region, New Zealand
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights and were very impressed. The rooms are spacious, well-designed and clean. Although it is on the main road, there is very little road noise even in the front apartment that we stayed in. Our unit had one of the best stocked kitchens we have seen with a good range of utensils, even down to a... More 

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Sydney, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 20, 2015

The hotel was comfortable. We had ordered 2 single beds for a father and daughter. There was one double bed! Very akward. The hotel were not interested in sorting the problem out. The booking print out clearly showed the request for 2 beds. They did not even offer an apology.

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RandKMurphy, Manager at Sails Motor Lodge, responded to this review

Ann, thank you for your review of Sails Motor Lodge in Taupo. We cannot track the date you stayed here because there are now new owners and Helen and I took over management of the the business on 6 May. We do not recall your problem occurring since that date as nothing was said to us. Just for your information,... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed May 3, 2015

We took a visiting relative to Taupo and stayed at this Motel in 2 rooms. This was an excellent place to stay with good facilities and ideally located with great views of the lake. The very friendly owners were very nice to deal with from booking to check in and check out, and were really hospitable with a great sense... More 

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wellington
2 reviews
1 of 5 stars Reviewed April 4, 2015

We stayed at Sails from Good Friday through to Easter Monday. On arrival we checked into three different rooms as a large group. The first thing we noticed was how clean each of our 3 rooms were. The staff under the leadership of Karen and Richard were friendly and helpful. They all spoke highly of their management. It was very... More 

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Sydney, Australia
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 3, 2015

This is one of many lakeside motels in Taupo and in Best Western style, it doesn’t disappoint. It’s opposite the main swimming beach if it’s warm enough to swim. It’s a 3 minute drive from the main town and a plethora of restaurants. The Deluxe Studio is spacious and the bathroom has a shower (with great water pressure) and a... More 

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West Point Nebraska to
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 2, 2015

I traveled the length of New Zealand over a two month adventure. For the first six weeks I didn't stay anywhere for more than three nights. At the end I decided I wanted to pick a place to stay for 12 nights. This was the place! Richard and Karen are excellent hosts and this studio apartment was perfect. The daily... More 

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Brisbane, Australia
2 reviews
5 of 5 stars Reviewed March 15, 2015

Karen in reception was extremely helpful. She was very prompt in replying to my emails leading up to our trip. We had a 2bedroom apartment. It was lovely and spacious. Gorgeous view overlooking the lake. The apartment was spotlessly clean, had everything we needed, serviced daily which was wonderful. Great location, quiet, easy walk into town. Great having internet too.

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Saint Louis, Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 7, 2015

At check in, we were allowed to move to an apartment with a lake view. Apartment was well equiped, large and very clean. Located right across the street from Lake Taupo and within walking distance to lakefront shops and restaurants. We would have liked to stay an addional night.

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Cairns
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 28, 2015

The hotel is beautifully situated on the water of lake Taupo. We were upgraded to a waterview, one bedroom apartment which was just lovely. The staff were very helpful and the are is amazing. The room was very clean and all the facilities were wonderful.The internet was fast.

Review collected in partnership with Best Western

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Melbourne, Australia
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed February 21, 2015

A great property with very spacious apartments, we booked two apartments, but the larger apartment could have very comfortably accommodated the four of us. Spotless clean, with large living room, kitchen areas. Beautiful views across Lake Taupo to watch the sunset from the balcony. A peaceful location, a few minutes drive from the centre of town. Good value.

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