We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Sails

#23 of 74 Hotels in Taupo
Certificate of Excellence
138 Lake Terrace, Taupo, New Zealand (Formerly Quality Inn Sails Taupo)
Hotel amenities
BEST WESTERN Sails
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #23 of 74 Hotels in Taupo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jodie E Brisbane, Australia
Write a Review

96 reviews from our community

Traveler rating
    55
    35
    4
    1
    1
See reviews for
31
51
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (27)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (32)
All months
Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Karen in reception was extremely helpful. She was very prompt in replying to my emails leading up to our trip. We had a 2bedroom apartment. It was lovely and spacious. Gorgeous view overlooking the lake. The apartment was spotlessly clean, had everything we needed, serviced daily which was wonderful. Great location, quiet, easy walk into town. Great having internet too.

Was this review helpful? Yes
Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

At check in, we were allowed to move to an apartment with a lake view. Apartment was well equiped, large and very clean. Located right across the street from Lake Taupo and within walking distance to lakefront shops and restaurants. We would have liked to stay an addional night.

Was this review helpful? Yes
Cairns
Contributor
17 reviews 17 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is beautifully situated on the water of lake Taupo. We were upgraded to a waterview, one bedroom apartment which was just lovely. The staff were very helpful and the are is amazing. The room was very clean and all the facilities were wonderful.The internet was fast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
71 reviews 71 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 21, 2015

A great property with very spacious apartments, we booked two apartments, but the larger apartment could have very comfortably accommodated the four of us. Spotless clean, with large living room, kitchen areas. Beautiful views across Lake Taupo to watch the sunset from the balcony. A peaceful location, a few minutes drive from the centre of town. Good value.

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
56 reviews 56 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 17, 2015

Please get this motel to confirm your stay. They don't normally do it! Hence the double booking where I had to leave the room that had been booked for the long weekend. To their credit they did find other accommodation for me...let's leave it at that. Friendly Yes, Rooms are a little tired with no air conditioning which would have... More 

Was this review helpful? Yes
Preston, Lancashire
Top Contributor
297 reviews 297 reviews
185 hotel reviews
269 helpful votes 269 helpful votes
3 of 5 stars Reviewed February 9, 2015

The apartments are situated on the lake frontage and a number of room including the one we booked have great views of the lake and bay. To us, check in and check out were both quite perfunctory and little information was provided on arrival e.g. map, details about local attractions and restaurants. The rooms themselves are fairly spacious. Kitchenette equipped... More 

Was this review helpful? Yes
Bulls, null, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2015

Stayed here for the Summer Concert series last weekend. Great location, within walking distance to town and across the road from the main swimming beach. Room was spotlessly clean, roomy and modern. We had an upstairs room facing the lake, and had an awesome view from the balcony. We will definately be making this our Taupo Motel of choice!

Was this review helpful? Yes
Wellington, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

We were stoked with our stay at sails... A short drive from the city Centre and a stroll across the road to the beach... beautiful, roomy & modern rooms. We were so happy and relaxed we booked another night!!

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 4, 2015

My preconceived notions of a motel were blown away by Sails. Massive bedrooms. Generous living area. great kitchen. Lovely bathrooms. I would stay here again without a doubt. Gorgeous views of the lake as well. What a treat! The WiFi was a bit intermittent, but a clean and comfy stay is much more important. It probably would have bothered me... More 

Was this review helpful? Yes
Montreal, Canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 9, 2014

My wife could not believe how clean our and friends units were. Each unit had all equipment needed and sadly we could not make use of it all because of time constraints. Would ensure we make this a must stay on next trip. Overlooking lake and mountains.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
View from room (4)
Viewed
Pool/beach area (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (6)
Viewed
Dining (2)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question