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All 71 Taupo hotels

BEST WESTERN Sails

4.5 of 5 Hotel   |   138 Lake Terrace, Taupo, New Zealand (Formerly Quality Inn Sails Taupo)
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97%
Ranked #17 of 71 hotels in Taupo
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
otistdriftwood Kalgoorlie,Western Austarlia
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76 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Kalgoorlie,Western Austarlia
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sails Taupo is definitely right up there with some of the best motels my wife & I have stayed in. Very clean tidy upmarket and what a view with our balcony looking straight over Lake Taupo. This was the one night of our New Zealand holiday we made our dinner in the kitchen of the motel and ate there, due... More

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Wellington, New Zealand
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 4, 2014

We stayed at Sails during the 2014 Ironman, the location was perfect for my family to watch and follow the race all day. The apartments are well equipped, spotless and spacious. I would certainly recommend to stay here for Leisure or Business trip, the hosts are amazingly friendly and we were very pleased with the service provided by the team.... More

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Warnervale, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2014

Thoroughly enjoyed our one night stay from the moment we were warmly welcomed by Karen Murphy. Room had 2 separate areas, bedroom plus living with well appointed kitchenette. Great to be able to cook our evening meal in the room and have a couple of drinks whilst the sun went down. A very short drive into the town, shops and... More

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Glasgow, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 1, 2014

We stayed in this place in December 2013 and had wonderful time. The motel in run by a lovely couple who are very attentive and helpful. The motel is very well located on the main road, facing the lake Taupo. It is little further from the centre though it gives you a good excuse for nice 15 minute walk along... More

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Plymouth, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 15, 2014

We booked this hotel on line from the UK and it was everything we expected. The apartment room was spotless and had a great view of the lake. The staff were very friendly and gave us great recommendations for eating out etc. Flawless stay would return anytime.

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Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 13, 2014

While sails is on the further end of the main strip, it's still a very quick walk to the main set of shops and is set beautifully right on the waterfront of Lake Taupo. When first checking in I was very pleased by the friendliness of the staff. Free wifi is great. The room was spacious and very clean. The... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2014

My husband and I stayed here for two nights and I couldn't fault the place! Very comfortable room, clean, spacious and modern. Richard was extremely helpful too, making our transport booking for the tongariro crossing the next day (he even did a bit of shopping around for the best price on our behalf). It's about a 15 min walk into... More

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Auckland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2014

We stayed at Best Western Sails recently (Family of 4, 2 Adults 2 young children) for 3 nights to enjoy the Lake and other local attractions and scenery. We were greeted on check in by Richard who was warm and welcoming and more than willing to spend the time to answer all our questions on family friendly activities and restaurants... More

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Capalaba, Queensland, Australia
2 reviews
1 of 5 stars Reviewed January 23, 2014 via mobile

My partner was taking a shower at approximately 1.20am on Friday 24 November for approximately 5-10 minutes and she was finding that the water would not drain from the shower. I found on inspection that the Water was spurting out of the drain next to the shower and it had flooded the bathroom and was running out of the unit.... More

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sbm1, Guest Relations Manager at BEST WESTERN Sails, responded to this review

Dear Michael C, I would like to respond to your review, which does not contain the full facts. As a result of a shower you were having at around 1am after your night of celebration a flood ensued with water coming over the carpet and through the door and down to the room below. As I attempted to mop up... More

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Additional Information about BEST WESTERN Sails

Also Known As:
Quality Inn Sails Taupo Hotel Taupo
Quality Inn Sails Taupo Hotel
Taupo Quality Inn
Address: 138 Lake Terrace, Taupo, New Zealand (Formerly Quality Inn Sails Taupo)
Location: New Zealand > North Island > Taupo
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#8 Family Hotel in Taupo
#11 Luxury Hotel in Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN Sails 4.5*
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