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4.0 of 5 Lodge   |   12 Chateau Crescent, Taupo 3370, New Zealand
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Falls Chateau
Best prices for: 1 room 1 guest
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Ranked #29 of 36 Specialty Lodging in Taupo
A recent review
5 of 5 stars Reviewed January 19, 2015
uiguyg Upper Hutt, Wellington, New Zealand
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60 reviews from our community

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    7
    10
    16
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7
45
1
5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Upper Hutt, Wellington, New Zealand
2 reviews
5 of 5 stars Reviewed January 19, 2015

We booked a Queen room, but arrived late (8.30 p.m) and as we were the last people to arrive we were upgraded into an apartment that is normally $300+ - we paid $119 - cheaper than a cheap motel. The lounge would seat 14 people. We had a huge downstairs kitchen/dining/seating; one bedroom; bathroom with shower and bath; upstairs had... More 

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Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 2, 2015

Didn't expect it is In an upmarket developing slot with all other houses surrounded very strange place. Very small signs as we drove pass twice and thought we were at the wrong place. No reception area,only a clipboard man came out as soon as we parked and checked us in briefly. We were downstairs one bedroom unit,it has been subdivided... More 

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Wanganui, New Zealand
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 21, 2014

Heading to Taupo for a family reunion, and booked to stay 1 month in advance. Drove 5 hours on the day to arrive, and the manager say he has no record of my booking, and they were full, even though I had a confirmation from them. Funnily enough they had taken my money pretty quickly!

Was this review helpful? Yes 1
New Zealand
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 10, 2014

Booked this on basis of description on web site. Was not expecting to be in part of an upmarket townhouse in a residential subdivision. Took two turns around the block to eventually find the place. Could not recognize it from the website photos and the sign is small. Still wasn't sure I was at the right place till the proprietor... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2014

We stayed here for 4 nights while on holiday in taupo. On arrival it wasn't what we had expected and no signs about how to check in, however a man quickly appeared to explain it all to us. We were upgraded from a queen room to a 1 bed room apartment which was very nice. The room was very clean,... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2014

Was so impressed with the place untill, a friend stopped in to say hi on a trip up to auckland followed by a knock at the door telling them they had to leave, I was unaware of all these rules! Then to receive an email @ 1am in the morning saying I will be charged $150 extra!!! It's like none... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 28, 2014

We booked accomodation here over 4 weeks in advance. We travelled up from Wellington and turned up at around 7.00pm on a Saturday night hoping to get to see the All Blacks play Australia that night. Arriving at the complex we were very confused as to where to check in or pick up a key. Only a very small sign... More 

Was this review helpful? Yes 4
Brisbane, Australia
2 reviews
3 of 5 stars Reviewed August 15, 2014

We booked three nights during the week. From the time we checked in to checkout we didn't see any other person. No owner or anything. It's was very strange. When we arrived there was no one to greet us or check us in, we tried calling the number on our booking, but no one answered the few times we tried.... More 

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Bay Of Plenty
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed April 29, 2014

So we tried to check in at our estimated arrival time only to find the place locked and a sign saying it would re-open 2.5 hours later after cleaning, fair enough. Luckily on this account and also another not yet mentioned, that we actually LIVE in the same town and where staying here for our wedding anniversary. So back at... More 

Was this review helpful? Yes 2
Cheltenham, United Kingdom
Top Contributor
75 reviews 75 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed April 20, 2014

This is the strangest place we have stayed of our extensive NZ tour. We booked through booking.com as it appeared to be a very reasonable price. then I read reviews and began to wonder if I had done the right thing. We needed just a place to rest our heads en route to whakatane so we went with it. We... More 

Was this review helpful? Yes 1
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Additional Information about Falls Chateau

Address: 12 Chateau Crescent, Taupo 3370, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Falls Chateau 4*
Number of rooms: 4
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Also Known As:
Falls Chateau Hotel Taupo

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