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All 36 Taupo accommodations

Falls Chateau

4.0 of 5 Lodge   |   12 Chateau Crescent, Taupo 3370, New Zealand
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Ranked #31 of 36 Specialty lodging in Taupo
A recent review
3 of 5 stars reviewed 1 week ago
Ljenn16 Brisbane, Australia
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53 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Brisbane, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

We booked three nights during the week. From the time we checked in to checkout we didn't see any other person. No owner or anything. It's was very strange. When we arrived there was no one to greet us or check us in, we tried calling the number on our booking, but no one answered the few times we tried.... More

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Bay Of Plenty
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed April 29, 2014

So we tried to check in at our estimated arrival time only to find the place locked and a sign saying it would re-open 2.5 hours later after cleaning, fair enough. Luckily on this account and also another not yet mentioned, that we actually LIVE in the same town and where staying here for our wedding anniversary. So back at... More

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Cheltenham, United Kingdom
Top Contributor
53 reviews 53 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 20, 2014

This is the strangest place we have stayed of our extensive NZ tour. We booked through booking.com as it appeared to be a very reasonable price. then I read reviews and began to wonder if I had done the right thing. We needed just a place to rest our heads en route to whakatane so we went with it. We... More

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New Zealand
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 10, 2014 via mobile

We stayed here after our wedding In April and loved it. My husband had no issues checking in and we arrived soon after midnight to a spacious, modern room which was lovely. The bed was very squeaky and we were woken at about 3am by other guests arriving or leaving which was unfortunate. Cannot be sure if guests were particularly... More

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11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2014

lovely boutique accommodation nestled away from the main center but still close to all the tourist attractions. large comfortable room/appartment great for a luxurious night away or a longer stay without the 'hotel' feeling. The only thing I can complain about was that the bed wasn't in the best condition. Also a word of warning to potential visitors: remember that... More

Was this review helpful? Yes 1
Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 13, 2014

We had booked a queen room but there was a mix up with the booking so we got upgraded (much to the owners disgust) to the 2 story apartment, as he was showing us around he repeated on a number of occasions that we shouldn't be there and that our room was suppose to be next door. he said on... More

Was this review helpful? Yes 1
Western Australia
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 11, 2014 via mobile

We booked a queen room here and because they were overbooked got upgraded. We got the apartment that I estimate to be 214msqm. We we're gobsmacked. 2 stories and so much room we got lost. Fantastic views beautifully appointed and very quiet. The owner is friendly without being intrusive and it was all top notch. I cannot think of a... More

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Northumberland National Park, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed January 31, 2014

If your looking for some where with a personal touch or even someone to welcome you, you defiantly wont find it here! you have to phone them for everything which is not on when your paying to stay there. The room was a good size but the wifi didn't work,the milk was frozen, there was no where to wash up... More

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Sydney, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 12, 2014

The apartment was a good size with a nice view - that's the only positive. There was no-one there to meet you - you had to call a mobile number and then were instructed that your keys were in a box. I had to call back again once inside to find out about WiFi and checkout details. There is no... More

Was this review helpful? Yes 2
New Plymouth, New Zealand
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2014

For some bizarre reason I booked this through Wotif before checking the TA reviews. After reading those reviews we thought "Aaaaargh", but then we quickly decided that the last night of our holiday would not be a disaster so we made a decision to enjoy whatever came our way. We rolled up looking forward to meeting the man with the... More

Was this review helpful? Yes 1
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Additional Information about Falls Chateau

Address: 12 Chateau Crescent, Taupo 3370, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Falls Chateau 4*
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Also Known As:
Falls Chateau Hotel Taupo

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Free High Speed Internet ( WiFi ) Free Parking
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Official Description (provided by the hotel)
Falls Chateau is our showcase boutique accommodation property! Choose from the private suite, private apartment, or Queen rooms. Superbly designed interior is richly decorated in a modern style, with beautiful artwork, yet warm and inviting. Views from the upstairs Apartment and Queen rooms are superb and include snow-capped mountains and the beautiful surroundings of the high-end Huka Falls Resort. Just minutes to downtown Lake Taupo, geothermal attractions and the stunning Huka Falls. Huka Falls Resort offers and excellent restaurant, winery and private vineyard just steps away. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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