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Falls Chateau

12 Chateau Crescent, Taupo 3370, New Zealand
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70 Reviews from our TripAdvisor Community

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Waikato Region, New Zealand
1 review
3 of 5 stars Reviewed yesterday NEW

Used a third party booking site and the details of our booking weren't correctly relayed to the manager. The manager arrived with a clipboard, surprised to see us it seemed. Charged us extra for the incorrect booking details. Reminded us more than once about the rules: No visitors, no noise, gone by 10am without exception. Told us off later that... More 

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Thank M5798TTben
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 31, 2015

We arrived on Christmas day in the afternoon to a locked house in a suburb with no reception area. A man carrying a clipboard approached us and asked us if we had a booking. He did not identify himself and said that it was not possible to check in on Christmas day and we had to prebook on Christmas eve.... More 

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1 Thank 864alice

Travelers are raving about these Taupo hotels

Wellington, New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 26, 2015

We loved this 2 level gorgeous 1 bedroom villa apartment with beautiful lake views and close to Huka Falls. The owner checked us in and was just lovely. Gave us good restaurant recommendations (as it was Christmas) and was very prompt with answering all phone/text messages. Would highly recommend to anyone visiting the Taupo region as this is a gem... More 

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Thank singaporestace
Wellington, New Zealand
Level Contributor
68 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 31, 2015

Firstly we couldn't find the place but eventually stumbled across it on the road to Huka Falls and in a new subdivision. Not central Taupo but fine with a vehicle. The manager appeared from nowhere and told us that he had upgraded us to a King Room from a Queen room. I was led down to the front of the... More 

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Thank SadeWellington
Auckland
Level Contributor
177 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed September 14, 2015

Was really happy with reasonable price booked online. Rang ahead as advised 10 minutes before arrival and manager met us no problems. You need a good map or GPS to find easily as its in the middle of residential homes and the sign is small - we did have no trouble finding. Its a 7min or so drive to the... More 

Helpful?
Thank littlemizfab
Washington State
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 20, 2015

We didn't expect a 3000 sq. ft home as a rental, but man did we get it. This place was amazing. The view of the lake and the mountain was incredible. Big deck, with a table to sit at, two stories, two bedrooms, full kitchen, plenty of places to sit and hang out. We rented this place for only one... More 

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Thank RightRedness
Palmerston North, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 4, 2015

As other reviewers have said, this is not really a hotel...more like a holiday apartment. When you arrive the owner/manager appears with his clipboard and in our case, seemed unsure if we had a booking but then produced the receipt for payment. Hmm. He told us on least six occasions that the property had a 100% occupancy rate. Well anyone... More 

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Thank Jojo3533
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 20, 2015

When we booked this online, we thought it was a "hotel". It is not a hotel, but is a duplex type of building which seems to have been split into three apartments. We had booked just one room, however upon arrival were told there had been a cancellation so we had been upgraded to the two story apartment. We only... More 

Helpful?
Thank EliseG123
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2015

This is a strange set up, located in a residential area. We arrived on a Sunday night and wasn't easy to locate. We made our booking through bookings.com. We booked the Queen, when we arrived we were told we had been upgraded, this actually was not the case, so jor sure why he said this. If you like a hard... More 

Helpful?
Thank Jane M
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2015 via mobile

Stayed here for 2 nights for 300$. Emailed the owner a week before we stayed and received no reply... Not good start from a place that markets itself as 'the most boutique hotel in Taupo. Never mind I thought... I booked a queen suite with 'amazing views'.. And to be fair they are... But from the window behind the sofa... More 

Helpful?
Thank Lifeis4livin
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