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4.5 of 5 Hostel   |   7 Tuwharetoa Street, Taupo, New Zealand
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Base Taupo
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Ranked #31 of 37 Specialty Lodging in Taupo
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106 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nottingham, England, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

It's a Tuesday night and the bar/club of the hostel is crazy loud, I tried to bring this to the attention of the staff, who mention she could ask them to turn it down but that wouldn't work with them. Early start in the morning and a hard day of trekking all we needed was some decent sleep but that's... More 

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Auckland, New Zealand
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in a double en-suite room for one night here for a stopover whilst travelling the North Island. Location and facilities are great and the staff were nothing but nice however the music from the bars downstairs and nearby is very loud at night. I'm all for a good time and enjoy a few drinks but it felt like sleeping... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2014

Lying here at 01:42, an 8 hour hike ahead of me tomorrow with the vibrations from the clubs outside resonating through the bed frame. Yeah it's a Friday night, but word of advice, ask for a room away from the north/eastern side of the hostel!

Was this review helpful? Yes 1
BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to compete the online survey, we value your comments submitted. I noticed in your response that you noted that the noise from the Bar affected your stay with us which is disappointing to hear. We are situated in the lively heart of Taupo and although... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 21, 2014

in the beginning everything looks good quite expensive but oke. if you go to the kitchen there are almost no tools to cook with. There is just one knive in a kitchen for a hostel of 3 levels. The extraction in the kitchen does not work. at night it is the worst, the music is loud, your bed moved until... More 

Was this review helpful? Yes 2
BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Hi there, Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to compete the online survey. At Base Taupo we pride ourselves on providing exceptional customer service and total guest satisfaction, so I am particularly concerned that you did not receive this service of this level during your stay with us. I take your... More 

Ohakune, New Zealand
1 review
4 of 5 stars Reviewed November 20, 2014

We spent a night at base to stay in touch with our backpacker partner as we manage a backpacker ourselves in Ohakune, and can only say the best about it, we ve been welcomed by lovely staff and our room (ensuite twin room) was clean and had all the features we could need and more, not to mention the amazing... More 

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BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Kia Ora! Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to compete the online survey. It sounds like you had a great stay with us which was fantastic to read and exactly what we would hope for. We hope to again welcome you back to Base Taupo or another Base property in the... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2014

We stayed in a 5 bed doom, to find the single bed had been seriously squeezed in & there was no space for our rucksacks! When we arrived the bathroom wasn't clean, and the toilet roll holder & tap with both broken, and there was hair on the floor! The saving grace, was fresh clean tea towels in the kitchen... More 

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BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Hi There, Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to compete the online survey, we value your comments submitted. I noticed in your response that you noted you were not satisfied with the cleanliness of your room @ Base Taupo which is disappointing to read. Here at Base we go to great... More 

Senior Contributor
35 reviews 35 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 14, 2014

This is a great hostel in a great location. Rooms are good size & hostel is very clean. Wifi very good but need to pay for it. Staff were friendly but lacking knowledge on local activities/trips & transport etc. They recommended we used a company for the tongariro alpine crossing which did not provide a guide but thankfully we choose... More 

Was this review helpful? Yes 1
BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Hi Carole, Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to compete the online survey. It sounds like you pretty much enjoyed your stay with us which is great to hear and what we aim for! Thank you for the constructive comments about the information our staff provide. Here at Base Taupo we... More 

Queenstown, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

The hostel is right in the centre of Taupo, it's modern, great facilities, very clean and even got a nice sun deck. Staff is really friendly and helpful, you can book any activities you want with them. I would really recommend it.

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BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Hi Marwan N, Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to compete the online survey. It sounds like you had a great stay with us which was fantastic to read and exactly what we would hope for. We hope you had a blast enjoying the awesome activities Taupo has to offer!! We... More 

Hanoi, Vietnam
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2014

Room is small and clean, including the inside bathroom. Someone concerned about the noise, it is right because the location is in the bar + club street. However, it is near the Lake Taupo, McDonalds, KFC and Burger Kings, it is suitable for whom only want to have a bed.

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BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Hi there, Thank you for leaving a review. We appreciate all feedback and agree that we are lucky to be situated in a fantastic location in the heart of Taupo. We sincerely hope you enjoyed your stay in Taupo. We look forward to welcoming you back to Base Taupo or another Base property in the future. Best Regards and Happy... More 

Senior Contributor
27 reviews 27 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 1, 2014

This is a nice hostel- clean, good facilities, nice bathrooms, etc. The big downfall is the NOISE! We stayed on Friday and Saturday nights, understandably the noisiest nights of the week but it was just ridiculous. We were woken by the loud music from the club at the opposite end of the hostel, and we were on the third floor.... More 

Was this review helpful? Yes
BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to leave this review as we value your comments submitted. I am pleased to read you enjoyed the facilities and the service that was provided to you, which is great to read and exactly what we would hope for. I noticed in your response that... More 

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Additional Information about Base Taupo

Address: 7 Tuwharetoa Street, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Base Taupo 4.5*
Number of rooms: 44
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