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Base Taupo

7 Tuwharetoa Street, Taupo, New Zealand
Hotel amenities
Base Taupo
Best prices for: 1 room 1 guest
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116 reviews from our community

Traveler rating
    11
    21
    31
    20
    33
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32
28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hamilton, New Zealand
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights April 2015 while I was down for work. Guy with the glasses behind the counter was friendly and helpful. I had a double room with en-suite, everything was tidy and well presented. I stayed on a Wednesday + Thursday night and had absolutely no trouble with noise. Pretty good as far as backpackers go, would... More 

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Senior Contributor
44 reviews 44 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for two nights in a private ensuite room in April 2015, with Kiwi Experience. We found that the women behind reception were pretty rude and dismissive, but the man with glasses was more than helpful. Our room was average but our toilet was leaking so stunk. And despite being on the 3rd floor we were still kept... More 

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Singapore, Singapore
1 review
1 of 5 stars Reviewed 2 weeks ago

Tried a one night stay on 5th April 2015 and that will be the last. Booked a double room ensuite, carpet was dirty and found some hairs on the bed. Did not complain as I would like take a good sleep after a long day drive. The nighmare started with NOISE opposite my room facing some bars at late night.... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

Upon arrival at Base I was feeling very ill. My friends were aware of this so two of them went ahead with our passports to check in and another friend and I followed slowly with the luggage. When we arrived I was hoping I'd be able to go straight to the room to lie down but we where made to... More 

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BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Hi there, I appreciate you taking the time to complete this review, I would like to start by saying we hope you have had a speedy recovery and are no longer feeling unwell. Your review is very concerning to read. Here at Base we go to great lengths to keep everything clean and can assure you that linen is changed... More 

Cairns, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hostel overall was a fairly good experience, but was let down by its kitchen and bathrooms. Upon arrival the staff were very welcoming and the room was very pleasant - the beds all had their own plug point and reading light, and they were quite comfortable. The issue with the bathrooms were that there was nowhere near enough and... More 

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BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Hi there, Thanks for taking the time to leave a review we really appreciate your comments and feedback. It sounds like you pretty much enjoyed your stay which is what we would hope for. We appreciate that our bathrooms can get rather busy over check out period especially in peak season but we try to keep them well stocked and... More 

Wollongong, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Reception staff were friendly and accommodating throughout my stay. The hostel is also in a nice location. However, our 3 bed dorm was very small, although it was clean. Hard to believe it was built recently, building looked run down. The kitchen was poorly equipped; no pans to use. Worst thing was the noise, REALLY loud until the early hours... More 

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leeds
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Staff are lovely, akways available answer any questions, and are all very knowledgeable. The hostel is very clean, and if you ever do feel slightly unhappy with your room or bed (like a roomate did - we had used the toilet roll) the staff do not hesitate to help rectify any issue straight away. The TV lounge is great, with... More 

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BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Hi there, Thanks for taking the time to leave such a fantastic review. We are so glad you enjoyed your stay at Base Taupo and hope you enjoyed beautiful Taupo as well! We look forward to welcoming you back to this, or another Base property in the near future! Happy travels :-) Laura - GM Base Taupo More 

Senior Contributor
31 reviews 31 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 21, 2015 via mobile

I stayed in an 8 bed dorm for two nights at this hostel as part of the kiwi experience. Paid around $32 New Zealand dollars per night. Key deposit also required. The room was very cramped with little floor space to move and no storage/ lockers for packs/ suitcases. I felt like a battery hen in a cage! The beds... More 

Was this review helpful? Yes 1
Nottingham, England, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 27, 2015

It's a Tuesday night and the bar/club of the hostel is crazy loud, I tried to bring this to the attention of the staff, who mention she could ask them to turn it down but that wouldn't work with them. Early start in the morning and a hard day of trekking all we needed was some decent sleep but that's... More 

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Auckland, New Zealand
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 12, 2015

Stayed in a double en-suite room for one night here for a stopover whilst travelling the North Island. Location and facilities are great and the staff were nothing but nice however the music from the bars downstairs and nearby is very loud at night. I'm all for a good time and enjoy a few drinks but it felt like sleeping... More 

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BaseTaupoManagement, General Manager at Base Taupo, responded to this review

Hi there, Thank you for your comments we appreciate you taking the time to leave a review and are very pleased to read you enjoyed your stay in Taupo and the hostel facilities. We take pride in the facilities and quality that our hostel has to offer. I noticed in your response that you noted that the noise from the... More 

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