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Auto Lodge Motor Inn

393 Devon Street East, New Plymouth, New Zealand
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Auto Lodge Motor Inn
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Auto Lodge Motor Inn
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57 reviews from our community

Traveler rating
    20
    17
    11
    5
    4
See reviews for
14
14
2
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (57)
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    (9)
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    (11)
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    (21)
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North Shore City, New Zealand
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Used their conference facilities (conference room) for presentation and stayed the night and found the staff outstanding, genuinely helpful and very accommodating. The only let down was (it seems) the kitchen staff were very understaffed and were having big problems with service (over an hour wait) with no apogees. The rooms (we had a 'sea view' or glimpse of) on... More 

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Foxton Beach, null, New Zealand
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a room with a spa bath and kitchen and it was lovely. Little things that showed attention to detail, like the curtains crossing over each other to ensure no gaps. Checkin was quick and easy and parking was at the door. There was a heat pump in the room and electric blankets on the bed which are always... More 

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Perth, Australia
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 20, 2015

Spent 7 days in this Motel. Great location close to CBD,easily accessible, rooms good size, quiet location,great Restaurant. Our room had amazing views of Mt Egmont which in itself was worth having that room. Staff were very helpful,chatty and made us feel very welcome and special.

Was this review helpful? Yes 1
QualityManager0, Owner at Auto Lodge Motor Inn, responded to this review

Dear Guest Thank you for taking the time to share your experience with other travellers and the team at the Auto Lodge Motor Inn look forward to welcoming you back some time soon. Kind regards Darrin Muggeridge Managing Director More 

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 12, 2015

We stayed for two nights during the festival of lights. We had a two bedroom, recently refurbished room. More than enough room for five of us. Well appointed kitchen, another stool at the breakfast bar for all five to sit down would have been a cherry on top !. Plasma TV in the bedroom and lounge were a hit for... More 

Was this review helpful? Yes 1
QualityManager0, Owner at Auto Lodge Motor Inn, responded to this review

Dear Guest Thank you for taking the time to give feedback with regards to your stay and for giving such a recommendation to other travellers. It is a pleasure for all of the team here at the Auto Lodge Motor Inn to provide an experience that is memorable for our guests. Look forward to welcoming your back soon. Kind regards... More 

Orewa, New Zealand
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 6, 2015

Stayed there with a group to see the flower festival. Well placed near town. Some old hotel style parts and some newer motel style. Uneven steps outside the motel units were a challenge to the older members of our party. Booked into the restaurant in two groups to reduce the time for service we hoped from previous experience of being... More 

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QualityManager0, Owner at Auto Lodge Motor Inn, responded to this review

Dear Guest Thank you for taking the time to give feedback with regards to your stay in November. I do apologize if you waited too long for your set menu dinner but I am sure you did enjoy the meal when it arrived. I trust you enjoyed the Garden Festival and if you plan to return this year I would... More 

Ngaruawahia, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2014

Recently stayed 2 nights in what I think must be the older part of this property. Room was tidy but dated. Only downside was the vertical blinds missing bits so didn't block out light and our view was partially blocked by looking straight at the top of a power pole. What was good was the service, the price was fair... More 

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QualityManager0, Owner at Auto Lodge Motor Inn, responded to this review

Dear Guest Thank you for taking the time to give feedback about your recent stay with us. I am pleased you enjoyed the service you received and the proximity of our property to the Coastal Walkway. I would like to suggest you inquire about one of our newly refurbished rooms the next time you visit New Plymouth and I look... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2014

I stayed here for 3 weeks whilst working in Taranaki. It is a short 10min walk to town where you will find a multitude of bars amd restaurants, the grocery store is only a short 5 min walk and there is a path to the coastal walkway only meters from the motel. The staff were so friendly and helpful, the... More 

Was this review helpful? Yes 1
QualityManager0, Owner at Auto Lodge Motor Inn, responded to this review

Dear Guest Thank you for taking the time to give feedback with regards to your latest stay with us. I was very pleased to read your comments and it is always very encouraging to receive positive reviews from our customers. Thank you for recommending our property to other travelers, I will be passing on your comments to the team and... More 

Blenheim, New Zealand
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 1, 2014

We found the room small but comfortable and the auto lodge is very close to the beach with its marvelous coastal walkway. We had booked for 2 nights but had the misfortune to have a rugby team, or fans, partying below us on one of them. Despite numerous complaints from us, and others, the noise did not abate until almost... More 

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QualityManager0, Owner at Auto Lodge Motor Inn, responded to this review

Dear Guest It was most unfortunate you were staying on the night of the New Zealand Rugby Provincial final at the same property as one of the teams. I am pleased to note from our correspondence since, that you are very happy with your room and the location of the property and the situation has been resolved to your complete... More 

1 review
5 of 5 stars Reviewed October 7, 2014

Stayed here on a number of occasions. Double & home units. All rooms I've been placed in had comfy queen sized beds, digital tv, spotless room, helpful & courteous staff. Pool and jacuzzi were great. F&B a step above what you would get in town. Quite a walk away from town but hey, it's good exercise.

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

This is my second review on this one... but I had write it. The customer service is so awesome that I could not myself from writing it. They know their customers so well and attend to all the issues spontaneously. For example: The hotel knew and understood that I have really bad night if I sleep on a wrong bed... More 

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