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All 29 New Plymouth hotels

The Waterfront

1 Egmont Street, New Plymouth 4601, New Zealand
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The Waterfront
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82%
Ranked #14 of 29 hotels in New Plymouth
Certificate of Excellence 2013
A recent review
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94 people have reviewed this hotel

Traveler rating
    32
    44
    9
    5
    4
See reviews for
7
38
7
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Wellington, New Zealand
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Have stayed at this hotel on a couple of occasions and would recommend it to anyone visiting New Plymouth. The location is very handy and the ocean views from the restaurant are fantastic. Definitely try the house tea-smoked salmon at breakfast!

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Miranda, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our one night stay here. The staff went out of their way to be helpful and recommend walks, shops etc. The room was very nicely decorated and comfortable. We had happy hour drinks at the bar on the balcony which was a lovely way to start the evening - nice wine in the sun. Then we ate... More

Was this review helpful? Yes 2
Mark D, Manager at The Waterfront, responded to this review

Wow, thank you for your positive feedback. Absolutely delighted you had such a great time with us here at The Waterfront Hotel and Salt Restaurant with great food and service to match. Happy hour drinks on the Balcony is a great way to spend the afternoon on a nice day! Best regards The Waterfront Hotel Team. More

Hawera
Senior Contributor
22 reviews 22 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed our stay at The Waterfront! They accommodated our request to use their free parking early on the morning on our arrival and even checked us in early after lunch. I thought I had booked a balcony sea view room...which I hadn't...but they kindly changed rooms for us at no extra cost to give us a fab balcony. Great... More

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Mark D, Manager at The Waterfront, responded to this review

Firstly thank you for choosing to stay with us. We are so happy you enjoyed your entire experience, from your room, our Salt Restaurant and everything New Plymouth has to offer! We will always upgrade guests if we have the rooms to do so. The Wifi is a difficult point, but with ultra fast fibre becoming more main stream we... More

Shreveport, Louisiana
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Waterfront Hotel March 16 & 17 and were delighted with our ocean view superior room with floor to ceiling window view of the sea. The room was spacious, beds and pillows very comfortable, bathroom compact and especially clean with nice towels. Staff very helpful. The weather on our arrival did not stop us from a brisk... More

Was this review helpful? Yes 2
Mark D, Manager at The Waterfront, responded to this review

Thank you for your review. We are all very pleased you had a great time at the Hotel and Taranaki. Trains are certainly a (non issue), we maybe have 1 per day pass by the hotel, during day light hours. We would love to host you again of you ever return to New Plymouth. Thanks again, the pleasure is all... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 24, 2014

I have stayed here twice in June and August, 2013 for work. Not a bad hotel, rather clinical in the rooms. Balconies are tiny, certainly not able to sit with a chair. Good view of the ocean though and within close proximity to the city centre. Food is not too bad, however rather expensive. A very clean hotel.

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Mark D, Manager at The Waterfront, responded to this review

Thank you for choosing to stay with us recently. Very happy to hear you enjoyed your experience with us. We do take great pride in providing our guests with the cleanest possible rooms. Our restaurant is priced in the same range as other establishments in town. best regards The Waterfront Hotel Team. More

Auckland
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 9, 2014

We booked and stayed 4 nights. On the second day we arrived in their Salt Restaurant for refresher drinks and an early dinner following a tiring day on Mt Taranaki. Following dinner we didn't check our bill (no spectacles with us) until the following morning. We had several extras somehow added. The front desk checked with the restaurant who advised... More

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Mark D, Manager at The Waterfront, responded to this review

Its seems we have struck a chord with you sir. I am sorry you find it appropriate to post reviews on the hotel trip advisor site, the restaurant trip advisor site and you threaten to post on face book and expedia websites aswell. As I said on your last negitive review for our restaurant we will endeavour to contact you... More

Dunedin, New Zealand
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2014

Booked the penthouse suite at the last minute. Although we knew it was going to be more expensive than others we were very impressed with the room. It was a pleasure to sit on the deck in the sun. If there is another special night required in New Plymouth we would definitely choose this room again

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for choosing The Waterfront Hotel. The suites are amazing and worth the extra dollars. So glad you enjoyed your stay. best regards from us all! More

Saint Paul, Minnesota
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 7, 2014

My boyfriend and I recently stayed here while he was in town for work and I'm glad we did. Everyone at the front desk was very nice and willing to answer all of the questions we had, the rooms were clean and spacious, it has a nice restaurant attached to it, and it's in a great location. The hotel is... More

Was this review helpful? Yes 3
Mark D, Manager at The Waterfront, responded to this review

Thank you for your fab comments. We are delighted you had an enjoyable stay with us. We would love to host you again in the future! Best wishes. More

Hamilton, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 13, 2014

My partner and I stayed a night here while in New Plymouth. After a long stretch of camping we decided to spend one night in luxury. We searched for hotel deals and are very happy we decided to stay here over any of the other hotels. Great location. The hotel was modern and tastefully decorated and furnished. I was surprised... More

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for choosing us for your recent stay. Very happy you had such a nice time and found our services and quality first class. The internet ultra fast fibre and is $5.00 for 100 mb of Data or $10.00 for unlimited data per day. This is a good price compared with other properties in town. Thanks agaibn for your... More

Palmerston North, New Zealand
Top Contributor
70 reviews 70 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 8, 2014

Have now made this my regular when in New Plymouth for work. A brilliant location, right opposite the coastal walkway. Good sized rooms, with plenty of space to work or just sit and rest. The fact that it also has an excellent restaurant is a real bonus. The only downside? Don't try the haggis with breakfast, it tastes almost entirely... More

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for your feed back. We look forward to having you stay with us in the near future. Very excited to hear you enjoy staying with us. We no longer have the haggis on the menu so no need to worry about that, the new menu is Fab! More

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Additional Information about The Waterfront

Also Known As:
Waterfront New Plymouth
Address: 1 Egmont Street, New Plymouth 4601, New Zealand
Location: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in New Plymouth
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Simply watch the waves roll in... from New Plymouth's newest and ONLY Hotel on the Waterfront and yet only 1 minute to the CBD! Next door to the famous Puke Ariki Museum, Library and Information Centre! Complimentary FREE 1 hr wireless internet access daily. All rooms have super king size beds, or queen and single configuration if requested. Sea or City views from your step out balcony, most feature a step out Balcony and single spa bath, with all rooms including 12 channel sky TV, wireless & broadband internet & coffee/tea facilities. The Waterfront Hotel is a non-smoking hotel however you are most welcome to use the Balcony. Salt Restaurant and Bar on level one overlooks the sea! What more would you want!? Salt on the Waterfront offers an excellent range of seafood and contemporary cuisine with great views from every table. FORGET THE REST! TRY THE BEST! ... more   less 
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