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The Waterfront

1 Egmont Street, New Plymouth 4601, New Zealand
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The Waterfront
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116 reviews from our community

Traveler rating
    45
    49
    11
    6
    5
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10
49
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rotorua, Bay of Plenty, New Zealand
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First visit to New Plymouth so wanted a very nice hotel with views of the sea. On an auction website I asked in the Message Board section for other peoples suggestions. [Glossy photo's in brochures do not always tell the 'whole' story.] The Waterfront was recommended several times so I took a chance. Excellent choice, comfy beds, quiet rooms, spotlessly... More 

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Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

well worth it. It was lovely and clean, very comfortable, including the beds. We stay just the one night, as it was a bit of a flying visit. However we would certainly return, given the opportunity. Great views, the beach is just across the road and the town centre is a short walk away. What more could you ask for!!!

Was this review helpful? Yes
Mark D, Manager at The Waterfront, responded to this review

Thank you so much for you valued feedback. We are delighted you enjoyed your stay. its always nice to get feedback like this and makes all the hard work worth it. appreciate your business and comments. The Waterfront Hotel Team. More 

Brisbane, Australia
Top Contributor
78 reviews 78 reviews
29 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved our stylish hotel room with views of the water and Mt Taranaki. this place is a notch above most other accommodation options in New Plymouth. its an excellent base to explore the region. When you return from your daytrip, you can easily walk to cafes and restaurants nearby. The restaurant on site is excellent too.

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Mark D, Manager at The Waterfront, responded to this review

Michael, thank you for taking the time to share you feedback with fellow travellers. We are thankful you had a great time and think so highly of The waterfront Hotel and Salt restaurant. Its our pleasure and we would love to host you again some time. regards The Waterfront Hotel Team. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here recently as part of our Botanica gardens tour of New Zealand. We found the hotel and the service provided by staff to be of a high standard. We were particularly impressed by the professional courtesy provided by the manager, Mariana, who readily provided a room with the features we were seeking for the period of our stay.... More 

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Mark D, Manager at The Waterfront, responded to this review

Thank you for choosing to stay with us on your garden tour. We are very delighted you had such a nice time with us and In Taranaki. Mariana will be very happy with your comments thank you very much. best reagrds The waterfront Hotel Team. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stay here often and have done so for many years. Staff are always helpful and friendly and nothing is too much trouble. They respond to any request quickly and helpfully. The restaurant is also excellent.

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you Albert for your great feedback. Its very nice having you frequent the Hotel and all the staff love having you here when you are in town. best wishes The waterfront hotel team. More 

Tauranga, New Zealand
Top Contributor
50 reviews 50 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 24, 2015

We were here 4 years ago on our honeymoon and stayed again in January. Service was superb. Food, and service in Salt Restaurant was brilliant. Great place to stay. (Just a bit disappointed they took the Haggis off the entree:)Tried it for the first time when we last visited here and was hoping it was still on....)

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for staying with us recently after your Honeymoon 4 years ago and thank you for sharing your feedback with fellow travellers. Its nice to hear you enjoyed every moment of you stay. Sorry about the Haggis , our scottish chef left after 4 years of service so the haggis went to! Best regards The Waterfront Hotel Team! More 

New Plymouth, New Zealand
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 10, 2015

This is a lovely hotel. Very friendly staff and the hotel is run very well. Our room was large with lovely decor!! My only complaint is the road noise!!! Trucks passing the hotel at all hours!! But that's not the hotels fault. Wouldn't hesitate to stay here again. Easy parking and the Resturant is also very nice. Keep up the... More 

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for choosing to stay with us. Its great to hear you had such a nice experience all round. We hope to see you again some time in the Future. best wishes, The Waterfront Hotel Team. More 

Rotorua, New Zealand
2 reviews
4 of 5 stars Reviewed January 2, 2015

Have stayed several times at Waterfront and always good , very pleased that new bedside lamps fitted ( can see to read now)...Quality of food was excellent and all staff very efficient and pleasant.. Still expensive and almost double similar places in town...Location is the best though....

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Mark D, Manager at The Waterfront, responded to this review

Thank you for your feedback. We are thankful you continue to stay with us. Its nice to hear you enjoyed your stay this time round. We have replaced some lamps and will be replacing more soon. I cannot understand why you think we are double to cost of other places when we are certainly not. We are not a motel... More 

München
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

After my 4th stay at the Waterfront over the last 2 1/2 years,I can only say that the hotel has addressed the issued which were annoying in the past, and resulted in a few poor reviews. The Internet is now fast and free, there is a 24 hours membership at the excellent gym across the road (not uptown with idiotic... More 

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for your custom over the last few years, it is certaily nice to have you frequent the Hotel. We enjoy having you here. We have got ultra fast WIFI in nearly 12 months ago now. We also have free gym membership to City fitness 1 min walk from the hotel which is great, better facilities than any hotel... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2014

We arrived after a long (wet) drive from Auckland. Outside of the hotel looked pretty (as in "rather") boring/ordinary, but at least it was on the seaside road as advertised. When we got inside, it was rather a pleasant shock - the room was very well laid out with quality furnishings -bed, chairs, etc. We had a nice view over... More 

Was this review helpful? Yes
Mark D, Manager at The Waterfront, responded to this review

Thank you for taking the time to post your great review. We are pleased you enjoyed your stay and the level of hospitality we strive to deliver on a daily basis. We do have a great location on the seafront and the the shops, bars and restaurant are only a 5 minute walk. Appreciate your custom , The Waterfront Hotel... More 

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Additional Information about The Waterfront

Address: 1 Egmont Street, New Plymouth 4601, New Zealand
Location: New Zealand > North Island > Taranaki Region > New Plymouth
Price Range (Based on Average Rates): $$
Number of rooms: 39
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Also Known As:
Waterfront New Plymouth
Hotel Style:
#5 Romantic Hotel in New Plymouth
#11 Business Hotel in New Plymouth

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