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The Waterfront

1 Egmont Street, New Plymouth 4601, New Zealand
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The Waterfront
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118 reviews from our community

Traveler rating
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    11
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has one of the best locations in New Plymouth, being close to shops, several good restaurants and, as the name implies, nice views across the road to the sea. Room was clean, spacious and comfortable but no cooking facilities or microwave, only a minibar. The balcony in my room was useless as I could barely stand up on... More 

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Greater Wellington, New Zealand
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a Superior Studio room at The Waterfront; a lovely spacious room - clean, modern and cosy. One of the more comfortable we've stayed in. The location is great - really central to NP and we had a bit of a view over the sea. It was a little noisy at night (revellers out on the street) and... More 

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Mark D, Manager at The Waterfront, responded to this review

Thank you Sarah for you great feedback, we really appreciate your business. We hope you enjoyed you time in New Plymouth and what the city has to offer. Best regards The Waterfront Hotel Team. More 

Rotorua, Bay of Plenty, New Zealand
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

First visit to New Plymouth so wanted a very nice hotel with views of the sea. On an auction website I asked in the Message Board section for other peoples suggestions. [Glossy photo's in brochures do not always tell the 'whole' story.] The Waterfront was recommended several times so I took a chance. Excellent choice, comfy beds, quiet rooms, spotlessly... More 

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Mark D, Manager at The Waterfront, responded to this review

Thank you for choosing to stay with us at The Waterfront Hotel. Its nice to know we were recommended to you by fellow travellers and that you thought so highly of our facilties. Thank you. Regards The Waterfront Hotel Team. More 

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

well worth it. It was lovely and clean, very comfortable, including the beds. We stay just the one night, as it was a bit of a flying visit. However we would certainly return, given the opportunity. Great views, the beach is just across the road and the town centre is a short walk away. What more could you ask for!!!

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Mark D, Manager at The Waterfront, responded to this review

Thank you so much for you valued feedback. We are delighted you enjoyed your stay. its always nice to get feedback like this and makes all the hard work worth it. appreciate your business and comments. The Waterfront Hotel Team. More 

Brisbane, Australia
Top Contributor
78 reviews 78 reviews
29 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed February 4, 2015

We loved our stylish hotel room with views of the water and Mt Taranaki. this place is a notch above most other accommodation options in New Plymouth. its an excellent base to explore the region. When you return from your daytrip, you can easily walk to cafes and restaurants nearby. The restaurant on site is excellent too.

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Mark D, Manager at The Waterfront, responded to this review

Michael, thank you for taking the time to share you feedback with fellow travellers. We are thankful you had a great time and think so highly of The waterfront Hotel and Salt restaurant. Its our pleasure and we would love to host you again some time. regards The Waterfront Hotel Team. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

We stayed here recently as part of our Botanica gardens tour of New Zealand. We found the hotel and the service provided by staff to be of a high standard. We were particularly impressed by the professional courtesy provided by the manager, Mariana, who readily provided a room with the features we were seeking for the period of our stay.... More 

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for choosing to stay with us on your garden tour. We are very delighted you had such a nice time with us and In Taranaki. Mariana will be very happy with your comments thank you very much. best reagrds The waterfront Hotel Team. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2015

I stay here often and have done so for many years. Staff are always helpful and friendly and nothing is too much trouble. They respond to any request quickly and helpfully. The restaurant is also excellent.

Was this review helpful? Yes 2
Mark D, Manager at The Waterfront, responded to this review

Thank you Albert for your great feedback. Its very nice having you frequent the Hotel and all the staff love having you here when you are in town. best wishes The waterfront hotel team. More 

Tauranga, New Zealand
Top Contributor
52 reviews 52 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 24, 2015

We were here 4 years ago on our honeymoon and stayed again in January. Service was superb. Food, and service in Salt Restaurant was brilliant. Great place to stay. (Just a bit disappointed they took the Haggis off the entree:)Tried it for the first time when we last visited here and was hoping it was still on....)

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for staying with us recently after your Honeymoon 4 years ago and thank you for sharing your feedback with fellow travellers. Its nice to hear you enjoyed every moment of you stay. Sorry about the Haggis , our scottish chef left after 4 years of service so the haggis went to! Best regards The Waterfront Hotel Team! More 

New Plymouth, New Zealand
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 10, 2015

This is a lovely hotel. Very friendly staff and the hotel is run very well. Our room was large with lovely decor!! My only complaint is the road noise!!! Trucks passing the hotel at all hours!! But that's not the hotels fault. Wouldn't hesitate to stay here again. Easy parking and the Resturant is also very nice. Keep up the... More 

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for choosing to stay with us. Its great to hear you had such a nice experience all round. We hope to see you again some time in the Future. best wishes, The Waterfront Hotel Team. More 

Rotorua, New Zealand
2 reviews
4 of 5 stars Reviewed January 2, 2015

Have stayed several times at Waterfront and always good , very pleased that new bedside lamps fitted ( can see to read now)...Quality of food was excellent and all staff very efficient and pleasant.. Still expensive and almost double similar places in town...Location is the best though....

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Mark D, Manager at The Waterfront, responded to this review

Thank you for your feedback. We are thankful you continue to stay with us. Its nice to hear you enjoyed your stay this time round. We have replaced some lamps and will be replacing more soon. I cannot understand why you think we are double to cost of other places when we are certainly not. We are not a motel... More 

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