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The Waterfront

1 Egmont Street, New Plymouth 4601, New Zealand
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The Waterfront
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111 reviews from our community

Traveler rating
    40
    49
    11
    6
    5
See reviews for
9
46
7
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tauranga, New Zealand
Top Contributor
50 reviews 50 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were here 4 years ago on our honeymoon and stayed again in January. Service was superb. Food, and service in Salt Restaurant was brilliant. Great place to stay. (Just a bit disappointed they took the Haggis off the entree:)Tried it for the first time when we last visited here and was hoping it was still on....)

Was this review helpful? Yes
Mark D, Manager at The Waterfront, responded to this review

Thank you for staying with us recently after your Honeymoon 4 years ago and thank you for sharing your feedback with fellow travellers. Its nice to hear you enjoyed every moment of you stay. Sorry about the Haggis , our scottish chef left after 4 years of service so the haggis went to! Best regards The Waterfront Hotel Team! More 

New Plymouth, New Zealand
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a lovely hotel. Very friendly staff and the hotel is run very well. Our room was large with lovely decor!! My only complaint is the road noise!!! Trucks passing the hotel at all hours!! But that's not the hotels fault. Wouldn't hesitate to stay here again. Easy parking and the Resturant is also very nice. Keep up the... More 

Was this review helpful? Yes
Mark D, Manager at The Waterfront, responded to this review

Thank you for choosing to stay with us. Its great to hear you had such a nice experience all round. We hope to see you again some time in the Future. best wishes, The Waterfront Hotel Team. More 

Rotorua, New Zealand
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Have stayed several times at Waterfront and always good , very pleased that new bedside lamps fitted ( can see to read now)...Quality of food was excellent and all staff very efficient and pleasant.. Still expensive and almost double similar places in town...Location is the best though....

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Mark D, Manager at The Waterfront, responded to this review

Thank you for your feedback. We are thankful you continue to stay with us. Its nice to hear you enjoyed your stay this time round. We have replaced some lamps and will be replacing more soon. I cannot understand why you think we are double to cost of other places when we are certainly not. We are not a motel... More 

München
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

After my 4th stay at the Waterfront over the last 2 1/2 years,I can only say that the hotel has addressed the issued which were annoying in the past, and resulted in a few poor reviews. The Internet is now fast and free, there is a 24 hours membership at the excellent gym across the road (not uptown with idiotic... More 

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Thank you for your custom over the last few years, it is certaily nice to have you frequent the Hotel. We enjoy having you here. We have got ultra fast WIFI in nearly 12 months ago now. We also have free gym membership to City fitness 1 min walk from the hotel which is great, better facilities than any hotel... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2014

We arrived after a long (wet) drive from Auckland. Outside of the hotel looked pretty (as in "rather") boring/ordinary, but at least it was on the seaside road as advertised. When we got inside, it was rather a pleasant shock - the room was very well laid out with quality furnishings -bed, chairs, etc. We had a nice view over... More 

Was this review helpful? Yes
Mark D, Manager at The Waterfront, responded to this review

Thank you for taking the time to post your great review. We are pleased you enjoyed your stay and the level of hospitality we strive to deliver on a daily basis. We do have a great location on the seafront and the the shops, bars and restaurant are only a 5 minute walk. Appreciate your custom , The Waterfront Hotel... More 

Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2014

I have just been in New Plymouth on business for the week - I am so glad I stayed at the Waterfront, It is in such a central position and after a long day the rooms were comfortable and quiet, food is great and staff warm and welcoming. I found the easy parking and free wi fi a real bonus... More 

Was this review helpful? Yes
Mark D, Manager at The Waterfront, responded to this review

Thank you Joanna for your wonderful feedback. We are so happy you enjoyed your stay with us last week.If you ever return to New Plymouth we would love to Host you again. Best regards The Waterfront Hotel Team. More 

Kuala Lumpur
Contributor
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 19, 2014

I went to New Plymouth March as the winter was approaching ,not being a cold climate person I was made to feel welcome and had a warm reception as I had stayed at the Waterfront before This visit lasted five weeks ,the rooms were fine with WiFi (charged) but the view from my balcony of the sea to the west... More 

Was this review helpful? Yes
Mark D, Manager at The Waterfront, responded to this review

Thank you Glyn for your feedback. It was certainly nice to have you stay with us for as long as you did. Hopefully we will see you again if you ever return to NZ. Thanks for taking the time to share your feedback with fellow travellers. Since you stayed we have made WIFI free of charge for all guests and... More 

Top Contributor
169 reviews 169 reviews
56 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

This is a nice enough business oriented hotel in the centre of New Plymouth. It is on the water front so certainly no issues there. The rooms are comfortable though kitted in somewhat dated gear. The bathrooms are big shower rooms. The staff are polite without really being welcoming. The "Salt" restaurant is nice enough though breakfast is basic if... More 

Was this review helpful? Yes 1
Mark D, Manager at The Waterfront, responded to this review

Firstly I would like to thank you for staying with us and I am sorry to hear you you feel like you wont return. We are delighted you thought the staff were very welcoming and polite. We are a small property and unfortunately we do not have enough space for a gym - so we do offer free passes to... More 

Masterton, New Zealand
Top Contributor
52 reviews 52 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 1, 2014

I stayed a night here before a business meeting. Comfortable, clean and excellent location. There was a little road noise (particularly from the street cleaning truck in the early morning) but nothing major. Friendly staff, plentiful parking and free Wi-Fi that worked well.

Was this review helpful? Yes
Mark D, Manager at The Waterfront, responded to this review

Thank you for your feedback, it is well received indeed. We are delighted you enjoyed your stay with us and we would love to host you again if you ever visit New Plymouth in the future. Yes you are correct - not all rooms have a bath ---If you require a bath please ask for a deluxe or a Superior... More 

Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

A really great Hotel indeed to stay at in New Plymouth, Superb Location, great rooms, fantastic restaurant and super friendly staff made our weekend at The Waterfront Hotel totally enjoyable. We read a number of previous reviews after booking and were somewhat worried about what we would find ........ Don't be is all I can say, wonderful staff who went... More 

Was this review helpful? Yes
Mark D, Manager at The Waterfront, responded to this review

Thank you very much for your amazing feedback. We are delighted you had such a nice time and got to experience the level of hospitality we strive to deliver on every ocasion. It is great the staff made you feel so welcome and you enjoyed our lovely city and all it has to offer. We would love to host you... More 

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Additional Information about The Waterfront

Address: 1 Egmont Street, New Plymouth 4601, New Zealand
Location: New Zealand > North Island > Taranaki Region > New Plymouth
Price Range (Based on Average Rates): $$
Number of rooms: 39
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Also Known As:
Waterfront New Plymouth
Hotel Style:
#7 Romantic Hotel in New Plymouth
#12 Business Hotel in New Plymouth

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