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Copthorne Hotel Grand Central New Plymouth

42 Powderham Street, New Plymouth 4601, New Zealand (Formerly Grand Central Hotel)
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1 room 1 guest
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Copthorne Hotel Grand Central New Plymouth
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I will definitely be back on my next sales trip. This hotel was walking distance to many restaurants in town, which made it easy for heading out for dinner. I also found the room very comfortable and so so quiet!! It is always hard to find accommodation which is not noisy so very impressed. The front desk was very helpful... More 

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Sorrento, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived late and had some issues with our online booking. These were resolved by the staff member who was on hand to greet us and who had already taken the initiative to resolve the issues. We felt that all the staff who dealt with us were genuinely helpful and considerate. They present an excellent image of Copethorne Hotel in... More 

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Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

We were looking forward to our Superior Double room, but it wasn't very superior at all, e.g. the brochure showed crisp, white walls, but they were a tired, dull cream. Also, supposed to be (on website) buffet breakfast from 6.30am - perfect for our plans. Not to be; no buffet - only from 8am on w'ends. We had to wait... More 

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Level Contributor
15 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Having stayed at this hotel almost three years ago, we were more than happy to return on this occasion. The reception staff were warmly welcoming and very helpful. Our room was easy to access and glowed in the afternoon sun. The queen bed was comfortable and still allowed for adequate space in the room. The tiled bathroom was clean and... More 

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Tauranga, New Zealand
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2015

The young lady at the check in/out desk was absolutely marvellous. We had to change arrangements a couple of times and this young lady was so great about it and made it not a hassle. We had our room changed and was great to get one with an open window. All staff friendly and helpful. The restaurant didn't have a... More 

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Wellington, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

This place is great! Comfy bed, clean modern bathroom and really central location. Really nice and quiet here as well. Free wifi is a bonus, why don't some of the other Copthorne hotels offer this?! Lovely service too. Will definitely continue to come back here.

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Uk
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 18, 2015 via mobile

Good central location. Probably seen better days but big rooms, comfortable bed and clean. Everything in central New Plymouth in easy walking distance. Pleasant and friendly staff. Parking tests your turning in tight spaces skills.

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New Zealand
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 12, 2015

Just stayed at the Copthorne Hotel Grand Central for one night on a business trip. The front desk staff were very pleasant and the location was good in terms of finding dinner in town after a late arrival. The only glitch was that my wake up call was 20 minutes late. Fortunately, I had my phone set as a backup.... More 

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Hahnstaetten, Germany
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 31, 2015

The hotel is well located, close to restaurants, bars and shops as well as to the sea front. Staff is friendly and helpful. The setup of the rooms and the hotel is a bit odd but ok. Our room had a big pipe or pillar which made it a bit small but still large enough to fit our 2 big... More 

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Napier, New Zealand
1 review
5 of 5 stars Reviewed May 28, 2015

Every time I stay at the Copthorne Hotel Grand Central I have the most amazing stay, the staff go out of their way to treat me as if I were their only guest. The rooms are immaculate and so quite which is something really important to me. Faiz and his team consistently go over and beyond, always greet me with... More 

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