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Copthorne Hotel Grand Central New Plymouth

42 Powderham Street, New Plymouth 4601, New Zealand (Formerly Grand Central Hotel)
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Copthorne Hotel Grand Central New Plymouth
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Copthorne Hotel Grand Central New Plymouth
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tauranga, New Zealand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The young lady at the check in/out desk was absolutely marvellous. We had to change arrangements a couple of times and this young lady was so great about it and made it not a hassle. We had our room changed and was great to get one with an open window. All staff friendly and helpful. The restaurant didn't have a... More 

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Wellington, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This place is great! Comfy bed, clean modern bathroom and really central location. Really nice and quiet here as well. Free wifi is a bonus, why don't some of the other Copthorne hotels offer this?! Lovely service too. Will definitely continue to come back here.

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Uk
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 18, 2015 via mobile

Good central location. Probably seen better days but big rooms, comfortable bed and clean. Everything in central New Plymouth in easy walking distance. Pleasant and friendly staff. Parking tests your turning in tight spaces skills.

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New Zealand
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 12, 2015

Just stayed at the Copthorne Hotel Grand Central for one night on a business trip. The front desk staff were very pleasant and the location was good in terms of finding dinner in town after a late arrival. The only glitch was that my wake up call was 20 minutes late. Fortunately, I had my phone set as a backup.... More 

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Hahnstaetten, Germany
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 31, 2015

The hotel is well located, close to restaurants, bars and shops as well as to the sea front. Staff is friendly and helpful. The setup of the rooms and the hotel is a bit odd but ok. Our room had a big pipe or pillar which made it a bit small but still large enough to fit our 2 big... More 

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Napier, New Zealand
1 review
5 of 5 stars Reviewed May 28, 2015

Every time I stay at the Copthorne Hotel Grand Central I have the most amazing stay, the staff go out of their way to treat me as if I were their only guest. The rooms are immaculate and so quite which is something really important to me. Faiz and his team consistently go over and beyond, always greet me with... More 

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Wellington, New Zealand
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 26, 2015

We came for WOMAD weekend. We had a good view of the sea, air conditioning worked as it was quite warm, shower was nice and although we complied with the save the environment and hung up our towels - they were replaced the next day. Bed was comfortable. Staff were pleasant and there are more parking options over the road... More 

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Ripley Surrey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 11, 2015

Arrived tired from Australia and wasn't sure about hotel in the dark but had a good sleep. Not sure about colour scheme looked a bit institutional very clean, the shower was good and along with the bathroom accessories. Pleasantly surprised with lack of noise from other rooms considering hotel was booked up. Close to the sea front. Didn't have breakfast... More 

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Queanbeyan, Australia
Level Contributor
178 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed May 11, 2015 via mobile

Very friendly staff and nice room but it had an interconnecting door which meant I could hear the next room's TV. The coffee in the restaurant was barely warm but the breakfast muffins were delicious. Another complaint is the pitiful number of Sky TV channels.

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Birchip, Australia
2 reviews
4 of 5 stars Reviewed May 6, 2015

Very good service,staff went out of their way to help. Right in the heart of town. Very quiet room. A bit of a labyrinth to get around, but not a serious problem. Good laundry facilities. New Plymouth was a wonderful please to visit.

Review collected in partnership with this hotel

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