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All 29 New Plymouth hotels

Copthorne Hotel Grand Central New Plymouth

3.5 of 5 Hotel   |   42 Powderham Street, New Plymouth 4601, New Zealand (Formerly Grand Central Hotel)
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57%
Ranked #23 of 29 hotels in New Plymouth
A recent review
3 of 5 stars reviewed 1 week ago
danjonelson Nelson, New Zealand
  • Reviews (98)
  • Photos (30)
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  • Room tips (21)
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98 people have reviewed this hotel

Traveler rating
    10
    41
    24
    12
    11
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5
35
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Nelson, New Zealand
Top Contributor
99 reviews 99 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Only stayed here for the 2 nights but the hotel itself was very quiet. The layout of the rooms was a little weird, with it being a little bit of a maze. The room itself was very clean, not overly big, but it did have a comfortable bed. The spa bath was a self cleaning one which made a horrible... More

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Hastings, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights. great location for town shopping. Windows double glazed but Saturday night road noise and night revellers a little noisy. staff exceptionally friendly, always acknowledged when entering and exiting hotel., and cleaning staff very friendly and obliging. additional surcharge for credit card payment a little disappointing. restaurant staff friendly and welcoming

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Boulder, Colorado
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed one night here. Very good hotel in the middle of the town, good location. Reception staff were very helpful with site seeing and city information. Rooms were clean and very well kept and up to standard.

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Auckland Region, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

Nice room warm and quiet - But my reason for writing this is that things did not go right. Was their on business needed an internet connection - had trouble connecting to the hotels network - the help that I receive from the staff, form the young man at reception to the new manager was brilliant. They did everything in... More

Was this review helpful? Yes 2
Wellington, New Zealand
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed at this hotel over Anzac weekend this year - it was very quiet in New Plymouth, and the hotel was no exception! We asked for a twin room with a double and single, and to our delight discovered the single was in its own little bedroom off the main room. The room was very spacious and clean, and... More

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Montrose, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 17, 2014

Ideally positioned for exploring New Plymouth town centre and nearby parklands. Hotel parking was available off street and the hotel easy to find on arrival in New Plymouth. Staff are welcoming and knowledgeable about nearby attractions. Accommodation was good, comfortable bed, clean linen and towels and quiet. Breakfast was good, we ate in once with the voucher we received on... More

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calgary
Top Contributor
73 reviews 73 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 29, 2014

This is a very odd shaped hotel the reception is the size of a double closet and then one has to walk down the stairs around corners until one finds the "dining room/bar" which it happened is on the ground level of a street. Generally I would say that the hotel was in a good location as we were able... More

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review

Thank you for your review of our hotel. As the only major hotel right in the CBD we are centrally located to all the city sights. We recognize that WiFi accessibility is key to a great stay for our guests and glad that you enjoyed this service. It is great that Lucas was able to assist you in getting your... More

Dunedin, New Zealand
Top Contributor
56 reviews 56 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 24, 2014

My commentary is based on one night's stay so could be limited in view. The room was fine - pretty clean - though it had some dandy lion seed heads floating about. Room service dinner was great and very tasty. My stay here would have been okay had I not ordered breakfast. Alas I did and it came early whilst... More

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review

Thank you so much for your fair review of our hotel. I am glad you enjoyed your stay and evening meal in spite of the room service breakfast. I do apologise again for the inconvenience and disappointment caused by this incident. I am confident that this was an isolated incident and not our usual high standard of service. Thank you... More

Waitomo Caves, New Zealand
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2014

We found this hotel on a mystery deal offer. Located in a nice area. Service staff were lovely. Rooms were clean and well presented. Spa bath was an added bonus. Great toiletries and mini bar fridge was well priced. Free wifi was a major plus for us as overseas travellers! Overall a very enjoyable experience.

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review

Dear Jordan L, Thank you so much for your great review of our hotel. I am glad you enjoyed your mystery weekend away in New Plymouth. We are conveniently located to many of the city's amenities and activities with helpful staff to assist. Our rooms have recently been upgraded with new bedding and the spa baths are an added bonus.... More

1 review
5 of 5 stars Reviewed February 11, 2014

We stayed her in mid January and had the best ever trip to see family in New Plymouth. The bed gave us the longest ever lie in in our lives, the spa bath was lovely and the food in the restaurant was excellent. Lara was brilliant and really helped us look after our kid, getting a high chair and sorting... More

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review

Thank you so much for your great review. We are glad your family enjoyed there trip to New Plymouth and your stay with us. I really appreciate your kind words and will be sure to share them with the team. We look forward to welcoming you back again on your next visit. Kind regards, Angela Taylor General Manager More

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Additional Information about Copthorne Hotel Grand Central New Plymouth

Address: 42 Powderham Street, New Plymouth 4601, New Zealand (Formerly Grand Central Hotel)
Phone Number:
Location: New Zealand > North Island > Taranaki Region > New Plymouth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Copthorne Hotel Grand Central New Plymouth 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The hotel is ideally situated for conferences, special events and holidays, right in the heart of New Plymouth City only 10 minutes from the airport and 25 minutes from magnificent Mt Taranaki and Egmont National Park. This welcoming New Plymouth Hotel is also within strolling distance of the CBD, the main shopping centre, TSB Showplace events centre, restaurants, bars and cafes. ... more   less 
Number of rooms
60

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