We were booked for one night and were ungraded to an apartment for no extra cost, on our arrival. A super friendly lady - Anna? on reception who was very helpful and went out of her way to help. Accomodation - great and roomy, Kitchen didn't have a dishwasher which may be nice to have for a longer stay. Stairs... More

Great stay! Large rooms! Fantastic location, central to the city, walking distance to most attractions, 5 min walk to the sea. More

Stayed here while on a short trip. Room was okay but was expecting it to be slighty bigger than it was. Bed was comfortable but TV was terribly outdated and was very hard to watch. Bathroom was lovely and clean but felt standing on little jets in the spa/shower was annoying. On the Saturday night that we stayed there was... More

I have stayed a few times at the Copthorne but never again. Firstly, the loo stank of sewarge on one visit. They did fix it with sealing round the sewer pipe connection in the bathroom. Secondly, last weekend we arrived in the room and went to have an afternoon nap aafter our long drive. We found two pillow cases crinkly... More

A well located hotel providing easy access to the centre of New Plymouth. It is probably a great place for short business trips and not not geared up to long stays for tourists as the rooms lack any drawer space for clothes. Otherwise the rooms were well equipped and clean and comfortable. The breakfast was excellent and the staff friendly... More

Had read lots of reviews before staying, it was in an awesome location, great cafes just around the corner. Spa bath was deep, room was clean & ok there was a little bit of yahooing in the early hours, but nothing excessive or that kept us awake. Nice surprise that there was a gym, nowhere had I read that they... More

This hotel is above a nightclub which operates until 3am. Although the rooms have double glazing it is effectively useless. This hotel wins the award for the noisiest room and I have stayed in many hotels around the world. More

We had a room with views to the sea, and even though the weather wasn't that great,we had a great time. Hotel staff from Housekeeping, Resturant and Reception, were very welcoming and helpful. Also, will diffently be back. Would reccommend this Hotel to friends. Would like to thank them all for a nice time, More

In Taranaki for work, we came a night early to have a "weekend away" I was recommended to stay here by my Manager. Selected the superior room but from what I can gather the standard is much the same except the bed size. Room is smaller than expected, with no curtains just Venetian blinds that do not close properly letting... More