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Quality Hotel Plymouth International

Corner Courtenay & Leach Street | Private Bag 2057, New Plymouth, New Zealand
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Quality Hotel Plymouth International
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166 Reviews from our TripAdvisor Community

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Palmerston North
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed in Feb 2016, on a lovely sunny weekend. We checked in with a package deal that gave us two adjoining rooms. Our two young children loved having their 'own room' next door, and the adjoining doors could be shut at if required. The rooms (427 and 428) were really good - both had working air con and look to... More 

Helpful?
Thank Fleur J J
Hamilton, Waikato, New Zealand
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First time visit to New Plymouth. Selected the Quality Hotel due to location, free wifi & parking. I was able to park my baby close to the main entrance which was nice. My room was located at one end of the building over looking a main thoroughfare which I thought might be a concern but turned out not to be... More 

Helpful?
Thank Chris B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here as part of a GrabOne deal with my partner. We had the Plymouth Suite which was on 2 levels, with the bedroom and main bathroom upstairs and the lounge/dining area downstairs. Really appreciated the bubbles in the room, a nice touch! The couch in our room needs to be updated - it's far too scratched and worn to... More 

Helpful?
Thank Maryana H
QualityManager0, Owner at Quality Hotel Plymouth International, responded to this review

Dear Maryana H, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

New Zealand
Level Contributor
90 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, the brand new Novotel across the road is flasher and fancier, but you'll pay a lot more it too, Given what was paid for the room I got (on a Saturday night too) I was highly impressed with what I got. The room was clean and comfortable, not too small. The air con worked great, the swimming pool/spa pool... More 

Helpful?
Thank veedub72
QualityManager0, Owner at Quality Hotel Plymouth International, responded to this review

Hello veedub72, Thank you for taking the time to provide feedback. I am pleased you had an enjoyable stay with us and also enjoyed the facilities of the room and hotel. I will be sure to pass the comments onto housekeeping regarding the milk. We look forward to seeing you back here on your nest visit to New Plymouth. Kind... More 

Hamilton, New Zealand
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night (Saturday in January) and would definitely book again for a short break. It's centrally located, lots of onsite parking, nice lobby and lifts to all floors. We were on the 2nd floor in a basic level room but thought it was as expected for price. It was clean and functional with basic level of decor but... More 

Helpful?
Thank 99kiwivix
QualityManager0, Owner at Quality Hotel Plymouth International, responded to this review

Hi 99kiwivix, Thank you for your feedback. I am pleased you enjoyed staying with us and the facilities the hotel had to offer. We look forward to seeing you again in the near future. Kind regards, Darrin More 

Wellington, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

In January we booked an executive room online at this hotel which was one up from a standard room. We checked in with a young receptionist and went up to our room. At first glance the room seemed fine so we unpacked and settled in. That was when all the issues started to show themselves. The room was very shoddy,... More 

Helpful?
2 Thank kiwi_nz
QualityManager0, Owner at Quality Hotel Plymouth International, responded to this review

Dear Guest Thank you for taking the time to give feedback with regards to your recent stay. Please accept my apologies for the error which was made with the allocation of your room. If we were made aware when you first arrive, we would have most certainly reallocated you to one of our refurbished superior rooms. I have shared your... More 

Wellington, New Zealand
Level Contributor
205 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

It is obvious this is a very old building that has been renovated. The public areas are of a high standard. The greeting staff very friendly and professional. We booked an executive room which overlooked the pool area at the end of the 3rd floor. The bed was a king size and very comfortable. Lovely crisp linens and nice pillows.... More 

Helpful?
Thank Ah62
QualityManager0, Owner at Quality Hotel Plymouth International, responded to this review

Hi Ah62, Thank you for your feedback. I am delighted you enjoyed your stay with us while in Taranaki! I will pass your comments regarding the towels onto the Housekeeping Manager for their review. We look forward to seeing you again in the near future. Regards, Darrin More 

dublin
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had no expectations, just looking for a dog friendly room for the night whilst traveling for business. Definitely a case of not judging the book by the cover! The front desk (I was lucky enough to be registered by Marie but all the staff were super friendly) was an eye opener on how to make EVERYONE feel welcome. By the... More 

Helpful?
Thank phanson
QualityManager0, Owner at Quality Hotel Plymouth International, responded to this review

Hi phanson Thank you for your lovely feedback. I am pleased that you enjoyed your stay with us while visiting New Plymouth. We look forward to seeing you on your next visit to New Plymouth. Kind regards, Darrin More 

Auckland, New Zealand
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was rather dubious about this place, as it is in the middle of a traffic island, and looks like a Russian school, but we were pleasantly surprised, from the extra-friendly small-town welcome, to the good size room, and the nice little pool and spa pool by the bar. And it’s only a short walk to New Plymouth downtown, (well,... More 

Helpful?
Thank Simon_B651
QualityManager0, Owner at Quality Hotel Plymouth International, responded to this review

Hi Simon_B651, Thank you for your feedback. I am pleased you chose us for your accommodation requirements in New Plymouth and enjoyed your stay with us. We look forward to seeing you again in the near future. Kind regards, Darrin More 

Munich, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure to stay at the hotel for one week in January 2016 during a business trip. The personnel is very friendly and supportive. My room was spacious with a new renovated shower and I loved to keep the window open over night to catch some fresh air from the sea. There is also a heated pool and... More 

Helpful?
Thank Isarkiesel24
QualityManager0, Owner at Quality Hotel Plymouth International, responded to this review

Hello Isarkiesel24, Thank you for your lovely feedback. I am pleased you enjoyed your stay with us and the facilities the property has to offer. We look forward to seeing you again in the near future! Kind regards, Darrin More 

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