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The Devon Hotel & Conference Center

390 Devon Street East, New Plymouth 4620, New Zealand
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The Devon Hotel & Conference Center
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Ranked #21 of 30 Hotels in New Plymouth
A recent review
3 of 5 stars reviewed 4 weeks ago
Maxiboy3333 New Plymouth, New Zealand
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132 reviews from our community

Traveler rating
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    33
    7
    3
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22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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New Plymouth, New Zealand
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On the 10th of April a couple of friends came down from Auckland and stayed at this hotel for two nights. My friends had advised that they would be arriving late, driving down after work on a Friday. However when they arrived at the hotel at about midnight they could not get in and it took some considerable time for... More 

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Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for that feedback. I'm grateful, as your friends had not passed on anything but positive comments. When they reserved, they had advised they would be arriving at 9.00pm. Our receptionist emailed at 9.30pm to see if they were still coming. Your friend rang back to say they were running late, but to hold the room. Our front doors lock... More 

Greymouth, New Zealand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights with my family of 2 adults & 2 children while we attended a family event held at the hotel. The room was a hotel style & barely big enough for us all, but we did cope before cabin fever set in. The kids had the run of the hotel, and they all loved it especially the pool,... More 

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Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for joining us, and for your feedback. We hope to see you back soon. Kind regards, Peter Tennent More 

Rotorua, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015

Stayed here for a 3 day seminar. Really friendly and accomodating staff. Room was clean. Super comfy bed. Really great buffet. If I was being picky, the decor in the restaurant is a bit weird . A sort of roman theme. Great Hotel. Would definitely recommend

Was this review helpful? Yes
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for joining us Richard, and for your feedback. Hope to see you back soon. Kind regards, Peter More 

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

I stayed here with my family during the school holidays.Was offered the newly renovated rooms. The room was bright and had a lovely feel to it. The kids had a blast in the pool. Friendly staff & a tidy property. Close to all the major attractions and dining areas.

Was this review helpful? Yes 1
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for joining us, and for your feedback. Hope to see you back soon. Kind regards, Peter More 

Hamilton, Waikato, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

As a family of 2 adults and 2 children we stayed at the Devon primarily for the pool for the kids which they loved!! However there was no a/c or fan and the windows only opened a fraction. The room was tidy but tired, we had other family staying here also who booked the twin studio twin queen bed as... More 

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Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for joining us, and for your feedback. I'm pleased the family enjoyed our pool and surrounds, and Marbles Buffet, but disappointed we didn't offer you one of our rooms that open on to the pool lawn....which would have been much better for the family. We hope to see you back soon. More 

Wellington, New Zealand
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 8, 2015

Nice clean hotel, modern feel without the price. Have stayed here on our last three trips to New Plymouth. Pool is amazing, restaurant was very reasonably priced for a buffet. Beds comfy, good size rooms - everything you'd hope from a hotel.

Was this review helpful? Yes 3
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for joining us, and for your feedback. We look forward to seeing you back for your fourth trip. Cheers, Peter Tennent More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 6, 2015

Wifi and car parking very good. Also bikes great. However, no shampoo /conditioner in the bathroom. The kettle doesn't fit under the tap. No air con in the room. One of the beds had totally collapsed. Paint chipping off the door frames. A hole in the wall. Not very good New Plymouth.

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Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for joining us, and for your feedback. I'm pleased you used the mountain bikes to explore the coastal walkway, but really disappointed we didn't replenish your shampoos etc for you. Similarly, that we had you in one of our rooms yet to be fully air conditioned. More 

Eastleigh, United Kingdom
Top Contributor
61 reviews 61 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 20, 2015

The Devon is a well laid out hotel, tastefully furnished. Near but not on the seafront. Nothing is too much trouble for the friendly staff. There is a nice atmosphere regarding the staff. They all seem to like each other and like their job which included liking the guests. the way it should be but doesn't always happen! Makes you... More 

Was this review helpful? Yes 3
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for joining us, and for your feedback. Kind regards, Peter Tennent More 

New Plymouth, New Zealand
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 9, 2015

No air con in our room!! The room wasn't very welcoming and wasn't all that clean. No room service meals available. Our room was at the back of the hotel, meaning it was peaceful. But it may also be where all the daggy rooms are!! Much better hotel in the area!!!

Was this review helpful? Yes 1
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for joining us, and for your feedback. We are proud to be the home to a popular food and beverage operation, with members of our kitchen brigade on deck 24/7 to ensure room service is available around the clock. . I'm disappointed that wasn't made clear to you or that our in-room menus were not brought to your attention.... More 

New Zealand
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 11, 2015

My wife and I travelled down to New Plymouth to visit the Festival of Lights (very good) and chose to stay the night at The Devon. Very pleased we did, the hotel is modern and bright, laid out generously with lots of space, it also has a very good buffet restaurant. We found the staff were friendly, attentive and helpful.... More 

Was this review helpful? Yes
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review

Thanks for joining us. I'm thrilled you checked out the Festival of Lights - it's easy to see why it was judged NZ's top event....and it's free. We hope to see you back soon. Kind regards, Peter More 

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