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All 102 Rotorua hotels

Emerald Spa Resort

4.0 of 5
286 Fenton Street, Rotorua, New Zealand
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Emerald Spa Resort
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87%
Ranked #15 of 102 hotels in Rotorua
Most recent review
5 of 5 stars Reviewed June 10, 2013
jevada h Wanganui, New Zealand
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95 reviews from our community

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Date Rating
Wanganui, New Zealand
1 review
5 of 5 stars Reviewed June 10, 2013

Excellent accomodation in an excellent location in Rotorua, walking distance to racecourse where we attended a function. On arrival the proprieter was friendly and helpful and made us feel very welcome. Heated pool are outside so great for families with kids. Large rooms which were well appointed and decorated. Had a heat pump which heated the room quickly and kept... More

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
June 12, 2013

Thank you for your lovley review. We are realy pleased you had a great weekend and found it nice and handy to attend your function. Thank you for staying with us and hope to see you again. Best Wishes. More

Auckland Region, New Zealand
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2013

A lovely glass of wine, few nibbles and the loan of a forgotten iphone charger made an immediate impact. Owners on site were delightful. The rooms are well-appointed and spotless. I didn't get time to use the spa bath but If I go back I will.

Was this review helpful? Yes
See 4 more reviews by NancyMnz for Rotorua
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
June 12, 2013

Thank you for your delightful review, we are so pleased you felt at home and look forward to seeing you again, hope you have time to enjoy our lovely big spa baths next time. Best Wishes More

Auckland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2013

booked this motel at the last minute due to bad reviews at the place I was meant to stay at - so glad I changed. I could not fault this motel or the owners/managers - it was fantastic and so very clean!!!! Loved the spa bath in the room, loved that the rooms were so warm and free wifi was... More

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
June 5, 2013

Thank you for taking the time to wirite such a great review. We are so pleased you had an awsome time with us and were nice and warm.Look forward to seeing you again. Best Wishes More

Phoenix, Arizona
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 30, 2013

We selected this hotel for a one night stay based on all the good Trip Advisor reviews and once again we were not disappointed. Our room was VERY clean and modern. Lots of tea and instant coffee. Heater was easy to use and kept us warm on a chilly evening in late May. Best of all, very close to downtown... More

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See 3 more reviews by Rose h for Rotorua
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
June 5, 2013

Thank you for your super review. So pleased you enjoyed your stay with us and everything was perfect for you. Clean, lots of tea/coffee, nice warm room and a great shower all very important on a cold winters day. Look out for more Hot Deals" during the winter months ahead. Hope to see you again. Best Wishes More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2013 via mobile

Beautiful, modern and clean! The owners were so lovely and helpful, supplying us with an area map and complementary goody basket :) yum! On the main road so nice and central to town but far enough south to avoid the noise and hustle bustle. The in room spa was amazing!!! Such a great way to finish off the day, watching... More

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
May 28, 2013

Thank you for taking the time to write a review. Great to hear you enjoyed your stay with us and the goodie basket on arrival also the nice big spa baths. Hope to see you again. More

Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 25, 2013 via mobile

We did a last minute booking and were due to show up in Rotorua after 11pm. The lovely team at Emerald arranged for our room to be open and ready, they even put the heater on for us as it was a cold night. We arrived to a warm and cosy room. The rest of the stay was great. Our... More

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
May 28, 2013

Thank you for your great review. We are so pleased you enjoyed your stay with us and had a lovely time exploring Rotorua. Nothing nicer than going in to a nice warm room in the winter, especially with the snow not far away. Best Wishes More

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 9, 2013 via mobile

Staff lovely and very helpful. Rooms clean and free wifi. Couldn't ask for more! Nothing was too much trouble. About 5 blocks out of the centre of town. Rotorua is a very smelly place because of the sulphur but this can't be helped!

Was this review helpful? Yes
See 2 more reviews by Minda75 for Rotorua
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
May 10, 2013

Thank you for your lovely review, it is always good to know what our guests think, keeps us on our toes and of course our housekeeping staff love to get the feedback too. Yes it can be a bit smellie sometimes but then it wouldn't be such a beautiful and interesting place to visit. All the Best More

Auckland, Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 9, 2013

What a great place to stay. The rooms are spotless, lovely and modern with all you need at your fingertips. I honestly couldnt fault the Emerald Spa if I wanted to. Highly recommend to anyone looking for one of the best places in Rotorua to book a room here.

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
April 11, 2013

Thank you for your great review of Emerald Spa. We are really pleased you enjoyed your stay with us and everything was to a high standard. Best Wishes More

Albuquerque
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

This place was staffed by friendly and helpful folks...I think we met all 3 who work in the front (owners I'm guessing), and one housekeeper, and all were warm and welcoming. The room itself was sparkling clean, well-equipped with kitchenette and a huge (clean!) spa tub, free and functional internet, and a comfortable bed. Very convenient location. A little noise... More

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
April 5, 2013

Thank you for taking the time to write a review. It is always so nice to know that we are able to make your stay here at Emerald Spa so enjoyable. Also great to know you found everything nice and clean, which I will share with the housekeeping staff. Best wishes More

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 3, 2013

Awesome hospitality at this motel. You are not just handed your key and told where to find your room, but instead you are shown to your room and told how to use the air con remotes etc . Helpful information is available at the desk and discount vouchers available for some sights. The room was fantastic with a huge spa... More

Was this review helpful? Yes
See 2 more reviews by Cherie A for Rotorua
RotoruaRata, Manager at Emerald Spa Resort, responded to this review
April 5, 2013

Thank you for your lovely review, we are so pleased you enjoyed your stay at Emerald Spa. We will pass your great comments on to our housekeepers. Best Wishes More

 
 
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Additional Information about Emerald Spa Resort

Also Known As:
Emerald Hotel
Emerald Hotel Rotorua
Address: 286 Fenton Street, Rotorua, New Zealand
Phone Number:
Region: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Rotorua
#13 Luxury Hotels in Rotorua
#28 Family Hotels in Rotorua
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with a heated swimming pool, BBQ facilities and gym.28 luxurious suites-studio, one and two bedroom all air-conditioned with large spas, 50+ Sky channels, Free WiFi, King size beds, hush glass and kitchenettes.Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions.Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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