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All 94 Rotorua hotels

Emerald Spa Resort

4.0 of 5 Hotel   |   286 Fenton Street, Rotorua, New Zealand
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Emerald Spa Resort
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Ranked #13 of 94 Hotels in Rotorua
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
wilmymom wilmington,nc
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195 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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wilmington,nc
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this at the last minute- we were staying at a local hostel that turned out to be pretty dirty and noisy- and I am very glad we chose this place. Robyn, who checked us in, could not have been nicer or more accommodating, taking the time to tell us about local spots and how to get there. The... More

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RotoruaRata, Manager at Emerald Spa Resort, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. More and more of our guests rely on comments such as yours before they make a reservation. This is especially important for our International guests who have not visit us before, and many of them are first time visitors to New Zealand. Your comments are very welcome and... More

Wellington, New Zealand
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here recently for 2 nights on a trip venturing through Rotorua, and enjoyed our stay. The staff were lovely, very friendly and only too happy to advise on great restaurants and the best attractions. Carpark is secure and right outside the rooms and the motel is located on one of the main roads (though back from the road... More

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RotoruaRata, Manager at Emerald Spa Resort, responded to this review

Thank you so much for your review of Emerald Spa. We are pleased that you enjoyed your stay with us and enjoyed some of what Rotorua has to offer. We look forward to seeing you back sometime in the future. More

Auckland, Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We have been to Rotorua many times over the years and the Emerald Spa Resort was BY FAR the best motel we have stayed at. It is situated on Fenton Street; very easy to find, and the motel is only a couple of minutes drive away from the Polynesian Spa and eateries. Although it was on a busy street, you... More

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RotoruaRata, Manager at Emerald Spa Resort, responded to this review

WOW, this is the type of review everyone loves to receive, thank you so much, can't wait to print out your message and show all the staff that their hard work really is appreciated. As for Mike and I, well we have very puffed out chests! :-) R More

Auckland, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have stayed in a lot of motels in NZ and overseas and this one has to the cleanest and so quiet.The bed was a bit hard for our liking but for this a definite 5 pointer. Inhouse massage was great and owners were so helpful with advise on where to go. Highly recommend

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Resort, responded to this review

THANK YOU, for taking the time to write a review and we are delighted that you enjoyed your stay at Emerald Spa. YES, Siobhan our in-house masseuse is the BEST! More

Auckland, New Zealand
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

A great place to stay in and agreed with what most people said here. Everything is very clean and tidy. Staff were very friendly and helpful. The in house masseuse was great and the cherry on the cake of our short break from busy Auckland. Definitely NOT one of those old run down motor inn in Rotorua. Would stay again... More

Was this review helpful? Yes
RotoruaRata, Owner at Emerald Spa Resort, responded to this review

Thank you very much for the lovely review. Pleased to hear that you enjoyed your stay and the massages, Siobhan is very good and a lovely lady. We look forward to seeing you again, try not to work too hard. Kind regards Julie More

1 review
5 of 5 stars Reviewed 2 weeks ago

great stay. very clean hotel room. the owners were also very helpful and recommended a great place for dinner. the bed was also extremely comfortable and the bathroom toiletries were actually quite nice. there was a fire drill at 8am which disturbed a few guests

Was this review helpful? Yes
RotoruaRata, Owner at Emerald Spa Resort, responded to this review

Thank you for your lovely review. We really appreciate all the feed back we get. Thanks again More

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

Have tried a few good places to stay in Rotorua, Emerald Spa is the best I've tried. Won't need to try any other places, this is probably the best stay in Rotorua. Stayed in a luxury one bedroom unit. It was surprisingly quiet, from both road-noise and other guests. In room spa was great, very large. Housekeeping was fully done... More

Was this review helpful? Yes
RotoruaRata, Owner at Emerald Spa Resort, responded to this review

We are very pleased to hear that you enjoyed your stay with us at Emerald Spa. It is very important to our team to have a high standard of cleanliness, so thank you for taking the time in writing us a lovely review. We look forward to seeing you again. More

Wadalba, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Just visited New Zealand and stayed at the cleanest motel I have ever stayed in. You would think it was like your own home. The Managers Mike and Robyn were so helpful on where the best places to go and which way. Robyn was such a nice lady which sometimes is rare in dealing with the public all the time.... More

Was this review helpful? Yes 1
RotoruaRata, Owner at Emerald Spa Resort, responded to this review

Wow thank you very much for the fantastic feed back. As the owners we really appreciate your review. It is fantastic to know that the "Team" are doing a great job. I know Mike and Robyn will really appreciate this as well. Thank you. More

Auckland Central, New Zealand
2 reviews
5 of 5 stars Reviewed 5 weeks ago

We had a great 3 days there and the owners were very friendly and approachable. The rooms are spotlessly clean. The outdoor pool is also kept immaculate and easily uncovered. The cover keeps the water nice and warm. They even provide white towelling robes for use going to and from the pool - a nice touch. Plenty of white towels... More

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Resort, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. More and more of our guests rely on comments such as yours before they make a reservation. This is especially important for our International guests who have not visit us before, and many of them are first time visitors to New Zealand. Your comments are fantastic and we... More

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2014

We stay here every year as a family. The rooms are always meticulously clean and the owners are always extremely helpfully in advising us on the best places for bi the entertainment and dining. It is always a pleasure and the location is very convenient.

Was this review helpful? Yes
RotoruaRata, Owner at Emerald Spa Resort, responded to this review

Thanks for taking the time to give a review. It is always lovely to see familiar faces coming back, that makes my day!. You were really lucky with the weather too, it was a great weekend. Your feed back is very important to us so thank you very much. Take care, Julie More

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Additional Information about Emerald Spa Resort

Address: 286 Fenton Street, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emerald Spa Resort 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua

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