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Emerald Spa Motor Inn

4.0 of 5 286 Fenton Street, Rotorua 3010, New Zealand
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Certificate of Excellence 2014
Emerald Spa Motor Inn
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Emerald Spa Motor Inn
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230 reviews from our community

Traveler rating
    162
    48
    10
    2
    8
See reviews for
51
127
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
  • French first
  • German first
  • Polish first
  • Spanish first
  • Any
English first
  • All months
    (230)
  • Mar-May only
    (46)
  • Jun-Aug only
    (45)
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    (68)
  • Dec-Feb only
    (71)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed a 4 night stay on our honeymoon, the room layout is ideal with spa and the TV can be adjusted to conveniently face the spa, perfect way to wind down after a busy day! There is plenty to do in Rotorua, my wife and I both thought in hind sight we would have liked to stay an extra... More 

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review, your comments are really appreciated by Management, Staff and most importantly all the pending travellers looking at our site, They love to see up to date comments and especially great ones like yours. More 

Auckland Region, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago

Compared to other places I've stayed at in Rotorua, I thought the room was a bit small. The kitchen is tiny and the living area/dining area was pretty squished. Bedrooms were a good size as was bathroom with fab spa bath. The bedhead in the main bedroom was busted and the skirting around bathroom vanity was also busted. For a... More 

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review, your comments are really appreciated by Management, we do prefer to address any issues as they crop up, we have now sorted the bed-head and skirting problems you raised in your review. When you come back next, don't forget to ask for a room over looking the Race Course. More 

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

So glad we chose the Emerald for our stay in Rotorua. Everything was so clean. Perfect. I would definitely recommend staying here. I think the highlight for me was the HUGE spa bath, but if your not a bath person, there was also a shower. If I ever have the opportunity to return to NZ and Rotorua, we will definitely... More 

Was this review helpful? Yes 1
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to write a review for us, this so important for other travellers to read current reviews and we love it when they are so good :-) More 

Portsmouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff are friendly and helpful, the rooms are nice and clean. They provide free WiFi up to 250mb plus a wide selection of tv channels. I have to reduce my rating though, because of the noise. If your neighbour has the tv on, youll hear it. If they have kids, you'll hear them and if like one of my... More 

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Dear Guest, Thank you for taking time to write a review it is much appreciated. We are sorry you had an inconsiderate neighbour/neighbours during your stay with us. We do have written information in each room regarding the very behaviour you comment on, however, it is the classic old adage of "you can lead a horse to water". We also... More 

Melbourne, Australia
Top Contributor
106 reviews 106 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights in January. It is situated on Fenton Street amongst the multitude of motels. It is however a clean and quiet motel about a 20 minute walk into the heart of Rotorua. Our room was tidy although a bit on the small side from what we were used to, however it did have a massive... More 

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to write a review, these are really helpful to other travellers looking at where to stay. We hope we are able to host you again in the future. More 

Auckland Region, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved our stay here. Everyone was friendly and the room was comfortable and clean. We made the most of the spa in the room which has strong jets. The car parking can be a bit tight but thats not really an issue. Thank you very much and will be staying again

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to write a review, We are looking forward to seeing you back in Rotorua again in the future. More 

Paris, France
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent two days at the Emerald Spa Motor Inn, in December during a 2 weeks vacation in NZ. The motel is conveniently located in Rotorua close to the main attractions: we enjoyed the visit of the Wai-O-Tapu sources, but not the Lady Knox Geyser (a waste of time spent on an artifical geyser) and the visit of the Waimangu... More 

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

All of the reviews we receive are really important to us and our business. Thank you for the responses that you have provided and I hope we can host you again in the future. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2014

I have been in Rotorua twice and stayed in several different hotels/motels. This one stands out. I booked my stay through hotels.com based on reviews there and on tripadvisor. It certainly didn't disappoint. The rooms equipped with many items that a traveler would need. In-room spa certainly helped a lot. The location is great and staff very helpful and friendly.... More 

Was this review helpful? Yes 1
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review, I am sure that other travellers looking will really appreciate your comments. More 

Indore, India
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 21, 2014

I stayed a this motor inn for 2 nights in december. Clean and spacious rooms.Julie our host helped us by pointing out the activites we could do and proceeded to give us the discount coupons for the same!

Was this review helpful? Yes 1
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

We are delighted to receive your review, thank you for taking the time to post. More 

Newark, California
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 16, 2014

I stayed five nights in a one bedroom unit which was clean and comfortable and well serviced daily. The hosts, Julie and Colin were extremely friendly and obliging and nothing was to much bother. TV reception and choice of channels was excellent and I would have no hesitation in staying here again. This was actually my second stay. I also... More 

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you so much for your comments, we love to get this sort of feedback and I love to pass it on to the staff, they then know how much the guests appreciate their hard work. Thanks again and Merry Christmas. More 

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Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#9 Business Hotel in Rotorua
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Luxury Hotel in Rotorua

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