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Emerald Spa Motor Inn

4.0 of 5 286 Fenton Street, Rotorua 3010, New Zealand
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Certificate of Excellence 2014
Emerald Spa Motor Inn
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Emerald Spa Motor Inn
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243 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Minneapolis, Minnesota
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This defines "pleasant hotel." The staff is friendly and helpful. The rooms are clean and comfortable if a bit dated. The whirlpool bath was relaxing at the end of a long day of sightseeing. The hotel is far enough removed from the action to be quiet and peaceful without being too far out. Overall, it's a good value and nice... More 

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

We are glad that you found our motel to be pleasant and that you found it restful at the end of a busy day sightseeing. We hope you are/have been enjoying your holiday in New Zealand More 

Hamilton, Waikato, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this Motel for two nights, the room exceeded my expectations, extremely clean and tidy. I was absolutely blown away and the room service upon our return on the second day, everything was clean and tidy as if we were entering the room for the first time.

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

We are so glad that the motel exceeded your expectations. We endeavour to make every guest feel like they have just walked in to a new room. We hope you will return again soon. More 

Bridgwater, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 3 nights and the room and location were excellent. Very clean. Small but nice swimming pool and parking directly outside. Easy drive to thermal pools and luge etc. Short walk to supermarkets and shops. Also on the same street as a superb restaurant Urbano Bistro. Only small gripes Wi fi very patchy and extractor fan in bathroom not working.

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

In a town full of motor lodges this one looks like it ranks high on the list. We stayed two nights and found it functional but missing a few things. Wi Fi was balky, the kitchen was ok but plugs were had to access for our device recharging. The bathroom floor was very slippery when wet, the beds were not... More 

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thanks for taking the time to write a review. We're sorry that we missed the mark on a few things. We endeavour to make every stay a pleasant one. The rooms do have hush glass in the windows, so most guests don't have a problem with road noise. In saying that, as with most motels, we are on a main... More 

Toronto, ON
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night in Rotorua on our road trip from Auckland to Wellington, mostly to take in the thermal pools and a night of somewhat authentic Maori culture, there’s a reason the locals nickname it RotoVegas. The Emerald was clean, roomy with a wonderful woman at reception who made check in and check out very smooth. Our room had... More 

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your wonderful review. Our housekeeping staff are so hard-working, and it was great that you thought that the cleanliness was A1. We hope that you will return for a longer stay to enjoy all that Rotorua has to offer. More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights before we moved into our flat, having just emigrated to NZ. The room was of a good size, very clean and huge spa bath which is great after a long day out sight seeing. The owners were lovely, really helpful in telling us about the area and helping us to settle into our new... More 

Was this review helpful? Yes 1
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thanks for your review. We are glad you enjoyed your stay. All the best as you settle in to Rotorua - a city with so much natural beauty and so many available activities. More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights and couldn't fault anything. The rooms were a good size and everything worked as it should. The house maids made the effort to be friendly and did their work to a high standard. The managers set the standard by going out of their way to be friendly and helpful not only to us but we observed other... More 

Was this review helpful? Yes 1
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Gosh what a lovely review. it's so nice to know that we exceed your expectations. We especially appreciate feedback to say that our housekeeping staff are doing a good job, and we always let them know when a guest makes a special mention as it rewards them for the hard work they put in to make your stay pleasant. thanks... More 

Wanganui, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The motel is lovely, owners and staff very friendly. Central to everything, bed was huge and the room was very spacious and clean and tidy, the spa and outdoor pool are fabulous! Would definitely recommend staying here!!

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thanks for taking the time to place a review of our motel. We appreciate that you took the time to share your experience. More 

Tauranga, Bay of Plenty, New Zealand
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at Emerald Spa many times. They offer great value. Often have Manager special for only $145. We have always been given the upstairs room requested. They were fully booked last night, as were most motels because of the Warriors pre season against Penrith. We did not hear a sound. Rooms absolutely spotless. Kitchenette, comfortable beds, lovely big... More 

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for reviewing Emerald Spa Motor Inn. We appreciate your lovely comments. I hope we will have the pleasure of your company again. More 

Knutsford UK
Top Contributor
73 reviews 73 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

our hosts were very helpful and friendly, ask them about discounts on tourist attractions. Our room, No. 2 on the ground floor was spacious and had a very well equipped kitchen, microwave and everything else you might need. The bed was a king size, so plenty of room. The in room spa bath was great, a real treat. Big enough... More 

Was this review helpful? Yes
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your lovely review. It is great to receive the feed back and you obviously really enjoyed your stay. Thanks again, and we look forward to seeing you on your next visit to Rotorua. More 

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Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#8 Romantic Hotel in Rotorua
#9 Business Hotel in Rotorua
#10 Luxury Hotel in Rotorua
#11 Family Hotel in Rotorua

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