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Emerald Spa Motor Inn

4.0 of 5 286 Fenton Street, Rotorua 3010, New Zealand
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Certificate of Excellence 2014
Emerald Spa Motor Inn
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Emerald Spa Motor Inn
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220 reviews from our community

Traveler rating
    157
    46
    7
    2
    8
See reviews for
48
122
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Indore, India
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed a this motor inn for 2 nights in december. Clean and spacious rooms.Julie our host helped us by pointing out the activites we could do and proceeded to give us the discount coupons for the same!

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

We are delighted to receive your review, thank you for taking the time to post. More 

Newark, California
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed five nights in a one bedroom unit which was clean and comfortable and well serviced daily. The hosts, Julie and Colin were extremely friendly and obliging and nothing was to much bother. TV reception and choice of channels was excellent and I would have no hesitation in staying here again. This was actually my second stay. I also... More 

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you so much for your comments, we love to get this sort of feedback and I love to pass it on to the staff, they then know how much the guests appreciate their hard work. Thanks again and Merry Christmas. More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great 2 night stay at this wonderful motor inn. It is the details that matter. Upon checking in, Julie asked us if we would prefer skim or full cream milk, together with a basket of chips and cookies. She proceeded then to whip out the local map, and pointed out all the local attractions with gusto. She... More 

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RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review

Wow thank you, this review makes me feel "special" but it is my pleasure to make my guests feel "special" because you are. We are soo pleased that you enjoyed your stay with us and found everything up to standard. I am very lucky as I have a great "team" doing a great job. We hope to see you again... More 

Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed here for 3 nights, and found it very comfortable and clean! The room was spacious and the bathroom had a spa bath. Limited wifi is provided. There was also a kitchenette and a little table that we used every night for dinner. It was close to a handful of attractions, restaurants and shops as well!... More 

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RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review

Thank you very much for your review. It was lovely having you stay with Emerald Spa. We try our hardest to do the best for our guests and we are pleased that you found every thing up to standard. We wish you a very Merry Xmas and Happy New year More 

Auckland Region, New Zealand
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Emerald Spa before doing the Rotorua half ironman. I arrived late in the evening but they were very helpful & welcoming. I was also impressed by the place. It was clean, had everything I needed & was super convenient. I would recommend it.

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RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for the lovely review. We really appreciate it. Our "team" work really hard to keep the standard of service and cleanliness high. Well done on surviving the half iron man. We hope you come and stay again sometime. Merry Christmas and Happy New Year to you and your family. Kind regards Julie More 

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here for three nights. Very well maintained property. Managers Robyn and Mike are exceedingly friendly, knowledgeable and willing to go the extra mile for their guests. The rooms have air conditioning, unlike a lot of motels in NZ. You can order a cooked breakfast and it is delivered to your room! Clean heated pool. Nicely furnished rooms. Spa tubs.... More 

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Hey Drew, People will think I paid you to write this- seriously though THANK YOU, great guests make a huge difference. Would love to see you back anytime and don't forget to recommend us to other travellers coming this way. R More 

Napier, New Zealand
Top Contributor
54 reviews 54 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in one of the very nice studios - spacious, comfortable and stylish. They said it was quiet and it really was, even though it is on the main road into Rotorua. Loved the breakfast - muesli, berry, yoghurt parfait. Yummy. You don't need to go far to eat in the evening, provided you're not on a budget. There... More 

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review, your comments are really appreciated by Management, Staff and most importantly all the pending travellers looking at our site, They love to see up to date comments and ratings. More 

Tokoroa, Waikato, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

Great Value for Money. Large Comfortable & Clean Rooms with all facilities available. We will stay again. Close to all facilities. Friendly atmosphere. Every room has a Spa Bath. Large lounge room and separate bedroom.

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Dear Bill and colleagues, We were delighted, to host your group at Emerald Spa and the feedback from your guys was great. Thanks for your comments also. More 

New South Wales, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Comfortable rooms, reasonable rates and certainly very clean with service that is beyond what normal expectations are. Perfect for activities, all pick up from the hotel with lovely service and make the bus trip fun and enjoyable. Good for shopping and have some lovely surrounding restaurants. Easy access to main highway to tourist attractions.

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RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Dear Lucy, Thank you for your comprehensive cover of all the facilities youwere able to enjoy in Rotorua, we are very happy that you enjoyed your stay with us and hope to see you back again someday. Robyn More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We flew in from Perth and searched for accommodation in Rotorua at the last minute.. Excellent location, facilities and very friendly and helpful staff, extremely happy. I highly recommend this motel if your looking.

Was this review helpful? Yes
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

We really appreciate your feedback, thank you for choosing to stay with us and your recommendation. More 

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Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#6 Romantic Hotel in Rotorua
#9 Business Hotel in Rotorua
#10 Luxury Hotel in Rotorua
#11 Family Hotel in Rotorua

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