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East West Apartments

6 Toko St | Glenholm, Rotorua 3010, New Zealand
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1 room 1 guest
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East West Apartments
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53 Reviews from our TripAdvisor Community

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Traveler rating
    31
    16
    3
    3
    0
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21
22
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (53)
  • Mar-May only
    (19)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (15)
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Auckland, New Zealand
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 2, 2015

We stayed for Queens Birthday weekend in the lovely South Apartment. The apartment is comfortable, warm, and very well appointed. Dishwasher, washing machine, 2 TVs, and very comfy beds. The location is great too as it is so close to the city centre, but in a quiet street off the main drag. Kristin was a very welcoming host and was... More 

Was this review helpful? Yes
KSeastwest, Manager at East West Apartments, responded to this review

Thank you for taking the time to write about us, Jacinta. We are very pleased to hear that our newly redecorated holiday houses are meeting expectations, particularly contributing to you and your family really enjoying your Rotorua stay. You are always welcome! Best wishes Kristin & Stuart East West Apartments More 

Brisbane
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 16, 2015

We rented a two bedroom house for the start of our New Zealand holiday and it set the bar high. True we weren't aware of the requirement to check in by 6pm but the hosts were very gracious about this, and made us feel welcome. This accommodation is cosy, quiet, clean, has everything you need for a short break and... More 

Was this review helpful? Yes
KSeastwest, Manager at East West Apartments, responded to this review

Thank you so much for taking time to comment. We are really pleased that all went well and the facilities in your 2 x bedroom townhouse met expectations. Your high rating is very much appreciated. Kristin & Stuart, East West Apartments More 

Toowoomba, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 10, 2015

We were very fortunate to be able to stay for three nights in the West Apartment. The apartment was very large, attractive, quiet, well maintained and spotlessly clean - well beyond our expectations for the price. The fridge was stocked with a range of breakfast foods, and there was a bowl of fresh fruit and treats on the table. The... More 

Was this review helpful? Yes 1
KSeastwest, Owner at East West Apartments, responded to this review

Thank you for taking the time to review us. We are so pleased you found everything up to the mark at your East West accommodation during your Rotorua experience! We thoroughly enjoyed having you to stay and hearing your unique adventures visiting Waitomo and White Island from your base at East West! All our very best wishes to you both.... More 

Canberra, Australia
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 3, 2015

Found the place on the Internet and what a treasure it is. Our apartment has everything we need. Pleasant, simple decor, plenty of space and the starter kit left for our breakfast was really thoughtful. Friendly, welcoming people and a convenient location.

Was this review helpful? Yes
KSeastwest, General Manager at East West Apartments, responded to this review

Thank you heaps for commenting highly on your stay, much appreciated. We are very pleased that all went well with your accommodation suiting your needs well in contributing towards your Rotorua experience. Best wishes and Happy New Year Kristin & Stuart More 

Canberra, Australian Capital Territory, Australia
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 2, 2015

We are in the West appartment. huge room, great provisions and incredibly reasonably priced (about $500 for 4 nights). right next to cbd with Sky to watch the big bash. The owners were really helpful when we arrived

Was this review helpful? Yes
KSeastwest, General Manager at East West Apartments, responded to this review

Thanking you very much for taking the time to review us. We are very glad you enjoyed staying here finding your accommodation suiting you well. Anytime back in Rotorua, you know where we are! Best wishes for the New Year Kristin & Stuart More 

Taumarunui, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 5, 2014

What a breath of fresh air this place is! - We are used to staying in hotels / motels and this place tops everything we have been in by far! Awesome hosts who made us feel right at home, walking around the apartment you can see all the little touches that make this so much more than just a place... More 

Was this review helpful? Yes 3
KSeastwest, General Manager at East West Apartments, responded to this review

Thank you so much for your amazing feedback, very much appreciated. It is great to hear all went well and our facilities specially the free wifi, suiting your needs just fine. We enjoyed your family staying with us and hope to see you again on a future Rotorua break! Best regards Kristin & Stuart More 

Southampton, United Kingdom
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 6, 2014

We had a studio inside the house with breakfast provided and kitchen facilities which was great for making scrambled eggs. The location was so central we wandered into the thursday evening market and got lovely food at cheap prices. Kristine and Stewart were really helpful and nothing was too much trouble including doing our laundry ,always a bonus on a... More 

Was this review helpful? Yes
KSeastwest, Manager at East West Apartments, responded to this review

Thank you for taking the time on making comment and your ranking very much appreciated. We are so pleased to hear that all was up to expectations of your Rotorua experience specially coming so far across the world to be part of! You were guests we very much enjoyed having to stay and wish you all the very best for... More 

Orillia
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 31, 2014

This has everything most people would want. The apt. was centrally located, a short walk to the pretty town, couple minutes from the supermarket, on a quiet sidestreet. It really is a compact 2 story semi -detached. The place is cosy, very clean and up to date with thoughtful touches. The hosts are great and really concerned that their customers... More 

Was this review helpful? Yes
KSeastwest, General Manager at East West Apartments, responded to this review

Your highly rated overview of your stay with us is really appreciated, specially that you felt quite at home with your national flag flying during your stay! You have come all that way across the world to visit NZ and we are just so pleased that all was up to expectations for your Rotorua experience! We truly honour the opportunity... More 

Melbourne, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 4, 2014

Received warm welcome from Kristin on the of check in. Kristin is well thought enough to provide us with all the tourist information that we need. The apartment is great and very comfy with full kitchenette and with washing machine.The apartment close to the shopping center and it is very easy to get anything that we want. The apartment also... More 

Was this review helpful? Yes
KSeastwest, Manager at East West Apartments, responded to this review

Thank you for going to the trouble in writing a review. Your high rating of us is very much appreciated. We are also pleased to hear your stay worked well for you. All our properties have now been fully refurbished and with no more redecorating paint issues as all is nicely back to normal. We are well pleased with the... More 

Darwin, Northern Territory, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

This lovely apartment was in a great location. We were able to walk to a lot of attractions. Kristen and Stewart gave us great information on the area. The apartment was quiet even though it was on one of the main roads. Felt very secure.

Was this review helpful? Yes
KSeastwest, Manager at East West Apartments, responded to this review

Thank you for taking the time to feedback to us. A wonderful rating too. We are very pleased all went well. We take pride in our property and central and quiet location, especially with our recent upgrade and refurbishment since your stay. The townhouses look really great! All good, thank you again. More 

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