The Grand was the only option for us on a very busy weekend in Rotorua when everything else was booked solid. It is not particularly clean (eg . our shower curtain had stains and mold, carpets were dirty). It is not well maintained and not very comfortable as the beds are low quality. There is also a feeling there that... More

My friend and I stayed here for a RaggaMuffin weekend, when we checked in the South African guy working was very nice and friendly and the older lady the next morning very friendly as well, we just booked a economy room as on a budget and once checked in walked to the front of the building and up some stairs... More

We were after basic accommodation for our short holiday and found a reasonable deal online. The room was cheap and had free contential breakfast. The name really should be changed however, it is very misleading. We got a 'premier, recently remodelled' room. It was very basic. Some light bulbs didnt work, bathroom door lock didnt work. Not many items in... More

The hotel is in a central location in Rotarua and is a cheap base. I have read some of the other reviews on here and it is right that the it is pretty much on top of a loud irish bar (which is not part of the hotel), but we didn't find that it was too bad - we have... More

This hotel was supposed a once grand hotel, but that hotel burned down and what it is now is a shambles. The Premier rooms are ok, the hallways are uneven, but what does that matter, the beds are good. However, the backpacking section is very very sad and scary. The place must have been remodeled in the 20's, the beds... More

stay here for one night with super cheap deal! all in good condition but the smell from the city terrible! cheap unit but bit secluded from main unit and need to walk more, located in the middle of the city and provide parking for free! definitely will come again

My boyfriend and I stayed at this hotel for 3 nights and got a really good deal. The room was very spacious and clean. The front desk was always extremely helpful with offering advice on activities and assisting with bookings. The free onsite parking was also really good since the whole town had metered parking. Complimentary continental breakfast was also... More

It was the worst place I've ever stayed by far, light sockets with no light bulbs, dead bugs smeared into the walls and ceiling, peeling paint, you get the idea. It was also very loud as they had a function on late into the night with the bar under our room. We tried to leave after we checked in but... More

I chose The Grand Hotel at 1130 Pukuatua Street, Rotorua (appears to be same hotel as Hinemoa Street Address) as a place that was affordable for me and a male traveling companion I did not know well so we could be close to the centre of town and have separate rooms for privacy. I was not expecting anything swish and... More