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Grand Hotel Rotorua

1130 Pukuatua Street | Rotorua CBD, Rotorua, New Zealand
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Best prices for:1 room 1 adult
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91 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
50 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The room is clean and functional. Just enough space. Rates include simple breakfast, which is great. It is well located in the centre. Hotel needs a facelift and upgrade but this is good enough for a short stay.

Helpful?
Thank ecsoviet1984
Level Contributor
6 reviews
2 of 5 stars Reviewed 2 weeks ago

The staff were friendly, it was cheap and it had a good location. Other than that it was in very bad condition. Our room looked like it hadn't been cleaned properly in years. There were cob webs coming down from the ceiling, dust covered most surfaces, paint/ wallpaper was literally falling off the ceiling, walls and doors, there was even... More 

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Thank Kirsty T

Travelers are raving about these Rotorua hotels

Auckland, New Zealand
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

room was okay tidy good bed to sleep in, the whole place needs an upgrade, has a really musty smell when walking through to your room, and there is no air conditioner. Very close to the city great walking distance. Very lucky to have a room as we booked an hour before so over all very grateful for a place... More 

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Thank bibbies
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

When my partner and I arrived at the front desk, we were notified that we had been upgraded. Great! So we thought.. We were put at the extreme end of the hotel, the bridge in which we had to cross over was decaying, the ceiling was falling apart and you could see where there had been water leaking through the... More 

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Thank Tina S
Cambridge, New Zealand
2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

I would not recommend this hotel if you have to spend any time there during waking hours! It's fine for somewhere to crash - the sheets and bedding and pillows were nice but the hotel is very run down !! It stinks of mould and dampness everywhere but especially the bridge walkway where there is literally paint and ceiling material... More 

Helpful?
Thank Mel S
Singapore, Singapore
Level Contributor
76 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It looks rather run down on the exterior but it is reasonably comfortable. It provides simple breakfast and it is conveniently situated. The staff are friendly. Set back is there is no wifi in the room.

Helpful?
Thank Luvpeace713
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 30, 2015

Basic room in a good location. Staff were friendly and basic continental breakfast available each morning but only for a short time frame. Situated right next to a Korean restaurant so yuck smell inside the hotel all day and night

Helpful?
Thank Renee320
2 reviews
1 of 5 stars Reviewed December 23, 2015 via mobile

This hotel is cheap and pretty central, but that's as far as the good comments go. The two rooms we had were really poor, with cobwebs in the corners, curtains hanging off, the top layer coming off the hip bath, and shower walls dirty...our door didn't lock unless you pulled really firmly. When we told the lady at the front... More 

Helpful?
Thank Mark C
Melbourne
Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed December 22, 2015

The Grand Hotel in name only, But it is Large. The original Grand Hotel which was a beautiful old Victorian building burnt down in the 1930's and was replaced with this building. Not the nicest place we have stayed, Old and not that well maintained. We stayed in a room in the front separate block units The Back of the... More 

Helpful?
Thank TripmanMelbourne
Bournemouth
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

This is more of a motel than a 'grand hotel' but was definitely value for money. We had a private triple and the room was a good size, had everything we needed and was very clean. Free WiFi was great and you get sky TV, the TV reception went down for an hour and the lady in charge came to... More 

Helpful?
Thank DP20116
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