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Grand Hotel Rotorua

1130 Pukuatua Street | Rotorua CBD, Rotorua, New Zealand
Hotel amenities
Grand Hotel Rotorua
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#39 of 48 Hotels in Rotorua
A recent review
3 of 5 stars reviewed 1 week ago
dpl434 Seattle, Washington
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69 reviews from our community

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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Seattle, Washington
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Great central location, easy walking to shops, restaurants and attractions. Continental Breakfast included in reasonable price hotel. Free parking on-site. However, there is no restaurant or bar on-site. Wi-Fi is not accessible in rooms. No community kitchen for economy travelers, but a fridge and kettle in the room. No phones in room. Air conditioning and fans in rooms. Showers are... More 

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Flemingsburg, Kentucky
2 reviews
2 of 5 stars Reviewed 1 week ago

Photos look good but this hotel is terrible. Booked for two nights but left as early as we could. No ground floor built above shops including a very odorous asian restaurant. The place is filthy. Torn dirty carpet.We had no soap. Just awful we havw found a clean nice place for less money.Our advice is to avoid this hotel.

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Brisbane, Australia
Top Contributor
75 reviews 75 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for two nights. The room was clean and had a double and two single beds. It was handy to Eat Street and easy walking to other tourist attractions. There was complimentary continental breakfast. The senior staff woman was friendly and helpful when it came to what tourist attractions to see. Now the downside. We were in room 140... More 

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New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

I was pleasantly surprised at how good the Grand is. It was very central and had free parking. We arrived early and were given permission to park while we exploring Rotorua. The room was clean, quiet, comfortable and roomy. We really appreciated the breakfast. A big bowl of peaches, many types of cereal, toast, spreads and hot drinks. Well done,... More 

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Rotorua, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Wasn't the most comfortable stay but alright for the price and location. The location is in the centre of the centre of Rotorua very convenient getting to the lake, eat streat, down the same street are the local buses and a short walk from the I centre and pick up locations for tours. The staff were very friendly but not... More 

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is centrally located in town, so moving around is easy. We arrived late (after 9pm). There is a late check-in number you have to dial. So ensure you have a working cell with you as there is no phone booth close by. If you come in late, the outside is all dark - especially the parking, so really... More 

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Brisbane, Queensland, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2015

this is nice hotel situated in the heart of Rotorua city centre minutes walk to Polynesian spas, museums, shops, fast food outlets etc. included continental breakfast, very friendly staff, had no problem with anyone. Free parking and WiFi, the rooms were big for what we needed.

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Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 30, 2014

I stayed for 1 night at Grand Hotel Rotorua and chose it because of the close proximity to bus stops (both local and i-Site), as well as the price. I hadn't heard of this hotel before and it definitely doesn't look so appealing from the outside, but I was pleased with my choice. Apparently the hotel had 2 fires in... More 

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2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2014

We staid for 6 nights in the grand we enjoyed the location just a few minutes walk to any bar, resturants and shops. The room was very big, clean, heated and large tv. The staff had great advice about the town and tourist attractions around it. The wifi didnot work In our room but we enjoyed launging in the lobby... More 

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1 review
2 of 5 stars Reviewed November 15, 2014

Not very suitable for children or the elderly. Having to carry luggage up and down a heap of stairs. Had trouble with heat pump heating up, the electric heater wasn't enough to heat up the room just as well they have electric blankets. The shower was cold it heated up for a spit second and went cold again it also... More 

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GrandHotelRotorua, General Manager at Grand Hotel Rotorua, responded to this review

Our rooms are referred to as Hotel rooms as they don't have kitchen facilities unlike most Motel rooms. We do however, provide a complimentary continental breakfast in our dining room each morning and our central city location allows guests to stroll to a number of different restaurants or eating houses for their dining experience. The rooms are well insulated and... More 

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Additional Information about Grand Hotel Rotorua

Address: 1130 Pukuatua Street | Rotorua CBD, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel Rotorua 3*
Number of rooms: 38
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