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All 93 Rotorua hotels

Comfort Inn and Suites Coachman

4.0 of 5 Hotel   |   335 Fenton St, Rotorua, New Zealand (Formerly Coachman Motor Inn)
Hotel amenities
Comfort Inn and Suites Coachman

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Ranked #44 of 93 hotels in Rotorua
A recent review
4 of 5 stars reviewed 3 weeks ago
JazzLovers73 Tewkesbury, United Kingdom
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55 people have reviewed this hotel

Traveler rating
    25
    17
    9
    3
    1
See reviews for
12
20
6
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Tewkesbury, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night. Needing to eat, we had to walk a long way to reach the town centres restaurant area. The nearest restuarant was full. The large bed was comfy, and the room clean and spacious. We enjoyed the double jacuzzi very much. The car parking area was a bit tight but not a problem. The staff were very... More

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London, United Kingdom
Top Contributor
295 reviews 295 reviews
225 hotel reviews
289 helpful votes 289 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My previous experience of Rotorua motels was pretty poor so it was with trepidation I arrived at the Comfort Inn. What a pleasant surprise. The room was huge, pleasantly decorated with a comfy bed, Easy chairs, a good dining table, CD player even an iPhone Dock (though it might have been good if adapters for iPod classics had been supplied).... More

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

HI, Thank you a lot for the recognition!! It is such a delight and honor to learn that your are happy with us. Not sure have you tried the BLUETOOTH connection function of the iPhone dock or not. You could stream music from iPod to the dock via BLUETOOTH. Isn't it wonderful to have your own playlist around while traveling~:... More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were travelling about New Zealand, no reservations!! My husband went into this Comfort Inn and surprised me by getting a lovely room with all the goodies which included a large and deep private spa bath!! Oh how wonderful to have a soak after travelling!! The staff were friendly and helpful!! I would return again and again!!!!

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Hi, Deanna, Thanks for taking the time to give us a review, which we always value. Glad that you have enjoyed the stay. And appreciate your strong recommendation! The spa pool is a big plus for our guests. People always want to treat themselves with a relaxing and refreshing soak. Looking forward to welcoming you back! Sincerely, Matthew & Aggie More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights in mid-March and enjoyed our brief visit. The staff at reception were quite friendly & helpful - they can also help with any sight-seeing discounts. Our room (19) was very large & clean. The room also had a large/deep private spa bath. The only down-side was that the room was quite hot - there... More

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Thanks for taking the time to give us a review, which we always value. Glad that you have enjoyed the stay. Yes. Room 19 is well received by many guest, just like other upstairs units. We like it personally, as well : ). Wish you all the best. Sincerely, Matthew & Aggie More

Caldwell
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2014

We stayed at this Comfort Inn for 7 nights and we couldn't be happier. Our Hosts, Matthew and Aggie, were absolutely the best. They would do anything to make sure our stay was comfortable and enjoyable. I had a very dirty car and Matthew even let me use his Power Washer to wash my car. I have never been to... More

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Hi, James, Thanks for taking the time to give us a review. Glad that you and your wife enjoyed the stay with us. Hope to greet you in your April visit to Shanghai. Wish all the best in your life and journey! Sincerely, Matthew & Aggie More

Browns Bay, New Zealand
1 review
5 of 5 stars Reviewed February 25, 2014

Mathew and Aggie, Booked for two nights and stayed for three!!! Great hosts and well done for your excellent efforts. We found our room to be clean and comfortable, didn't want for a thing. Staff very friendly. Morning coffee from your espresso machine, wonderful. Thank you so much for all your help in finding our way around. Good luck in... More

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Hi, Marlene, Thanks for taking the time to give us a review. Hope all was well with your car : ) We enjoy helping guests out with the trip planning and finding things to do. Speaking of which, we now know a place to recommend when asked about a boutique store to buy some little special things. Such a shame... More

Auckland Region, New Zealand
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 19, 2014

When it comes to staying in Rotorua we always like to stay at the Coachman (now comfort Inn). During our most recent stay (January 2014) we found new owners who were in the process of rejuvenating the rooms. During our last stay we noted that the rooms were in need of an upgrade. So well done to the new owners.... More

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Thank you for choosing to stay with us as always and thank you for this review, not only because you recognize our effort, but also most importantly, for the improvement opportunity. In the meantime, we've already let the cleaning girls know to clean the bath pan plug hole and put this in the regular check list of room readiness. And... More

Wellington, New Zealand
1 review
4 of 5 stars Reviewed January 16, 2014 via mobile

overall it was a great stay the only thing letting it down was the dirty spa bath but staff were really friendly and would recommend to others. It was a great price i thought it was completely reasonable and really close to town. You dont get the rotorua smell and it is very quiet. Thanks for a good stay

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Thanks for the comment and the recommendation. We would like to sincerely apologize for the spa pool and please allow us to explain to you that spa pool is maintained on a daily basis with specialized cleaning compound. However, due to the summer time, the breeze will bring leaves and flower seed, settling down in the bottom of the spa... More

1 review
5 of 5 stars Reviewed January 8, 2014

Stayed only for one night last week and felt very valued and welcomed. One day trip with some friends and stayed at Comfort Inn. Fresh new furniture in my room and very clean bed sheet and towels which are normally my main concerns staying at motel. New business owner has got them all changed to new. Very helpful owner introduced... More

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Thank you for taking the time to write a review and recommendation. We are pleased to hear you and your friends had such a great time at the Comfort Inn Coachman and in Rotorua. We look forward to seeing you back one day. More

Lower Hutt, New Zealand
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 6, 2014

Last minute booking in rotorua over the holiday period. There was some confusion over our room and we didn't quite get the room we wanted but this May have been wotif's fault. Big rooms. Nice spa. Friendly staff. No complaints for the price we paid and would stay again. Cheers

Was this review helpful? Yes
coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

We are glad to hear you had a great time at the Comfort Inn Coachman and you are always welcome back in the future. More

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Additional Information about Comfort Inn and Suites Coachman

Also Known As:
Coachman Hotel Rotorua
Address: 335 Fenton St, Rotorua, New Zealand (Formerly Coachman Motor Inn)
Location: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Rotorua
#27 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Comfort Inn and Suites Coachman 4*
Reservation Options:
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