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All 94 Rotorua hotels

Comfort Inn and Suites Coachman

4.0 of 5 Hotel   |   335 Fenton St, Rotorua, New Zealand (Formerly Coachman Motor Inn)
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Ranked #52 of 94 Hotels in Rotorua
A recent review
3 of 5 stars reviewed 4 weeks ago
Highteahire Taradale, New Zealand
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65 reviews from our community

Traveler rating
    28
    21
    10
    4
    2
See reviews for
13
26
7
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Taradale, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had booked this through Qantas Booking promotion. Arrived late afternoon, pleasant lady served me, and gave me some milk and told me where our room was. When I found out it was up stairs I asked if we could please make it a ground floor room as my husband has a very sore back and can not climb stairs very... More

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Thanks for taking the time to drop us a review. We value every feedback just as we value every guest and strive to ensure happy stay. Sorry it turned out disappointed for you and your husband. We take care of our guest by listening to them and staying flexible. However, as most hoteliers, we do expect it goes both way.... More

Hamilton, New Zealand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 2, 2014

This motel is of course not 5 star luxury but that is not what you are paying for! That being said, this motel is clean and tidy and has all the things you need for comfort whilst staying in Rotorua. The spa is an added bonus! Really nice touch to be able to jump in the spa at the end... More

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Papamoa, New Zealand
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 29, 2014

Stayed overnight here, wifi never worked TV in bedroom never either. Poor reception on TV in lounge. Bathroom and shower from the 60s. We had a spar in courtyard needs cleaning and some painting. No good if you have a phobia of creepy crawlies cos their are lots. No hospitality, told to pay before viewing room. Very pricey for what... More

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Hello Angela, Thank you for your review. It's a disappointing that you didn't have a satisfied stay. We are above to replace all the current TVs with new 42'inch TVs for all the guest room from next week. The paint job for Spa pool area has already begun since last month. Regarding the WIFI connection, we couldn't get knowing until... More

auckland
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 20, 2014

Stayed two nights in large studio room - really a family unit it was so big. Clean and tidy, bed comfy, had your own spa in back room. Paid $238 for two nights on trivago website. Didn't check out other rooms quite happy with what we had. Staff friendly. Had dining table and couch that went into another bed. Reasonably... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed May 30, 2014

We stayed for 3 nights while traveling with overseas visitors who stayed in another room. Both couples were very happy with the cleanliness and decor of the spacious, comfortable rooms. Both rooms were upstairs, we stayed in the one closest to the road and were not aware of any traffic noise. The spa bath was clean and a real treat... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

I stayed at this motel for the first time as a fly buys guest. I had a lower floor one bedroom unit which was large and spacious, lovely and sunny. The heating is fantastic as its a radiator type on the wall, i was never cold at all in the room. Big comfy bed in the bedroom, lovely big outdoor... More

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auckland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 30, 2014

we stayed for 2 nights and so received a complimentary continental breakfast each morning, which was much appreciated. The room was large, clean, and tastefully decorated. The double spa bath, complete with lavender oil, was wonderful This motel had everything that we wanted at a reasonable price, what more could we have wanted. Good luck to Matthew and Aggie with... More

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Gold Coast
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 25, 2014

What a dump. We should have realised when we arrived and the receptionist was dressed in track pants and a T. A further clue should have been the little jug of milk that was poured in front of us, and handed to us at reception, when asked if we would need milk for coffee in the morning. Then we got... More

Was this review helpful? Yes 1
coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

We are sorry that it turned out a disappointment for you and we are grateful that you took the time to leave the valuable feedback. Regarding the TV, it was a big shame that we hadn't given you a heads-up upon check-in. Being famous for its thermal attraction, Rotorua does corrosive damage to home appliances due to the sulfur in... More

Chennai (Madras), India
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

We had a very pleasant stay,just the night. We were undisturbed. The facilities were excellent & well-maintained. We had the room at the very end,& so were not disturbed by the traffic noise or otherwise. Considering they were full up,it was much appreciated.

Was this review helpful? Yes 1
Waihi, New Zealand
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 20, 2014

The large bed was comfy, and the room clean and spacious. We enjoyed the double jacuzzi very much, Had trouble with the tele, it was replaced very promptly. We have stayed there before and we will again.

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Additional Information about Comfort Inn and Suites Coachman

Address: 335 Fenton St, Rotorua, New Zealand (Formerly Coachman Motor Inn)
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Comfort Inn and Suites Coachman 4*
Number of rooms: 19
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Also Known As:
Coachman Hotel Rotorua

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