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Comfort Inn and Suites Coachman

335 Fenton St, Rotorua, New Zealand (Formerly Coachman Motor Inn)
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Comfort Inn and Suites Coachman
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82 Reviews from our TripAdvisor Community

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Traveler rating
    35
    26
    11
    7
    3
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20
31
7
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Polish first
  • Any
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  • All months
    (82)
  • Mar-May only
    (34)
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    (14)
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    (6)
  • Dec-Feb only
    (28)
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Napier, New Zealand
1 review
2 of 5 stars Reviewed 3 days ago NEW

Was an okay stay, room was filthy, needed the biggest deep clean! All of the taps were covered in grime, including the one in the spa.The rooms are very dated.Was told the room had a king bed but was actually in fact two single beds pushed together, very disappointed! Lacked basic amenities, room had no hair dryer or shower cap.... More 

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Taupo, New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We looked last minute online and found this as a very very reasonable priced option with a spa bath. We were not disappointed! Great sized unit, just as pictured with plenty of space and all the items you'd need. Ample parking at the entrance to each unit. Personal spa bath in the room that was lovely to soak in, plenty... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 9, 2015 via mobile

Friendly, customer service the owner went out of her way to help us, we booked 2 rooms, 2 bedroom apartment and studio, both very clean, with hot tubs, comfortable beds, awesome water pressure, and surprisingly quiet location for a main road. Would recommend, and would stay here again.

Was this review helpful? Yes 1
Auckland, Auckland, New Zealand
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 1, 2015

Took our two grandkids with us - this hotel/motel is excellent value. Have stayed in a few at Rotorua but this is great. Even though our room was quite close to road, no noise at all. Spa worked well. Very pleasant place to stay.

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London, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 22, 2015

We booked this last minute for a weekend in Rotorua. It was very easy to find with parking right outside the room. The staff were great and couldn't do enough for us. The room was massive with a separate lounge and kitchen area which we made use of for snacks. The hot tub area was amazing, it was private and... More 

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Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed March 28, 2015 via mobile

For someone looking for a large apartment that can sleep at least 6 at an inexpensive rate this motel may be adequate.The wifi faded in and out.It worked best if you were in the parking lot. There was a need to continually sign in. The beds were uncomfortable. The carpet is very soiled. The bathroom could be updated.The parking lot... More 

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Norwich, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

Stayed here 2 nights as part of an extensive cycling, walking sightseeing tour. Very good accommodation close to all the major tourist sites Iin Rotorua. Good laundry facilities. Friendly staff. Definitely recommend.

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Cambridge, New Zealand
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 22, 2015

We spent two nights at the motel for our wedding anniversary. The motel was comfortable and had everything we needed including a big spa bath out from the bedroom. Our stay included a continental breakfast which was generous. The complex was easy to locate and the staff were very helpful and friendly.

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Level Contributor
4 reviews
1 of 5 stars Reviewed February 10, 2015

Initially, we were quite happy for our weekend stay at this motel but on our second day, in a four hour gap in the morning, my wallet was taken from our locked motel room. We didn't feel like the staff helped at all, in fact it felt like they didn't really care and kept implying that maybe we had left... More 

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coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

This was the first time that this happened in this property. We sympathized with you. It frustrated us as well that we were not able to help find the wallet for you. We've been going through rubbish bin, laundry for the day twice, all four cameras' footage from that morning, searched the property and questioned all cleaners, who all come... More 

Manukau, New Zealand
2 reviews
5 of 5 stars Reviewed January 28, 2015

We have been staying out during our holidays for the last 3 years or so but this Christmas we stayed at 335 Fenton St Rotorua and we believe it is worth the value. The rooms are tidy and spacious with spas and Sky Tv. They have friendly hosts who are very helpful. I recommend this accommodation to any one visiting... More 

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coachman335, Manager at Comfort Inn and Suites Coachman, responded to this review

Thanks for taking the time to drop us a review and the little note you wrote us. Happy that you and your family enjoyed the little holiday in Rotorua. Looking forward to seeing you. Wish you all the best. More 

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