We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn and Suites Coachman

4.0 of 5 335 Fenton St, Rotorua, New Zealand (Formerly Coachman Motor Inn)
Hotel website
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Inn and Suites Coachman
Professional photos View all
Browse nearby
Comfort Inn and Suites Coachman
Write a Review

74 reviews from our community

Traveler rating
    32
    24
    11
    4
    3
See reviews for
18
28
7
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (30)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (28)
All months
Cambridge, New Zealand
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights at the motel for our wedding anniversary. The motel was comfortable and had everything we needed including a big spa bath out from the bedroom. Our stay included a continental breakfast which was generous. The complex was easy to locate and the staff were very helpful and friendly.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

Initially, we were quite happy for our weekend stay at this motel but on our second day, in a four hour gap in the morning, my wallet was taken from our locked motel room. We didn't feel like the staff helped at all, in fact it felt like they didn't really care and kept implying that maybe we had left... More 

Was this review helpful? Yes
coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

This was the first time that this happened in this property. We sympathized with you. It frustrated us as well that we were not able to help find the wallet for you. We've been going through rubbish bin, laundry for the day twice, all four cameras' footage from that morning, searched the property and questioned all cleaners, who all come... More 

Manukau, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have been staying out during our holidays for the last 3 years or so but this Christmas we stayed at 335 Fenton St Rotorua and we believe it is worth the value. The rooms are tidy and spacious with spas and Sky Tv. They have friendly hosts who are very helpful. I recommend this accommodation to any one visiting... More 

Was this review helpful? Yes
coachman335, Manager at Comfort Inn and Suites Coachman, responded to this review

Thanks for taking the time to drop us a review and the little note you wrote us. Happy that you and your family enjoyed the little holiday in Rotorua. Looking forward to seeing you. Wish you all the best. More 

Phnom Penh, Cambodia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 21, 2015

We were going to stay one night but ended up staying three our room was a little tired but still very good for money .I think some times people expect brand new for peanuts but we enjoyed our stay the owners of the business were really nice people our room had a spare pool we all enjoyed a soak .we... More 

Was this review helpful? Yes
coachman335, Manager at Comfort Inn and Suites Coachman, responded to this review

Thanks for taking the time to write us the review. Happy that you enjoyed your stay. Wish you all the best. More 

Sarina, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2015

Only stayed one night, got upgraded to an executive suite, free of charge, which was a very big rooms with two beds and a lovely spa bath. Clean rooms and very nice service at the reception. Also on Fenton Street and not too far from anything. Worth staying here :)

Was this review helpful? Yes 1
coachman335, Manager at Comfort Inn and Suites Coachman, responded to this review

Thanks for taking the time to write us a review. Glad that you liked our room. Indeed, that room is the favorite pick for quite a lot of our regulars. Wish you all the best! More 

Rotorua District, New Zealand
1 review
5 of 5 stars Reviewed November 10, 2014

I had a lovely room spacious and omg the spa hehehe my children and I throughly enjoyed our stay :) we would stay again and I will be recommending this a AAAAA+++++ place 2 stay prices r reasonable and my rm was always left clean and smelling fresh via the rm service :) and my privacy was respected thank you... More 

Was this review helpful? Yes
coachman335, Manager at Comfort Inn and Suites Coachman, responded to this review

Thank you for taking the time to drop us a review. We are glad that you enjoyed the stay. Wish you all the best. More 

Rotorua District, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014 via mobile

Staying at Comfort Inn at present, was a welcome reprieve after a bad experience at another Rotorua Hotel. Rooms are large, modern, comfortable, clean & the spa bath & bathroom spotlessly clean & are in excellent condition. Front desk staff are friendly, helpful and just wonderful. Our tour for the next day was booked with ease and no hassle at... More 

Was this review helpful? Yes
coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Thanks for the time to drop us the review. We are glad you enjoy Rotorua finally. It is a great place for a get-away. Looking forward to accommodating you in the future. More 

Taradale, New Zealand
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 2, 2014

Had booked this through Qantas Booking promotion. Arrived late afternoon, pleasant lady served me, and gave me some milk and told me where our room was. When I found out it was up stairs I asked if we could please make it a ground floor room as my husband has a very sore back and can not climb stairs very... More 

Was this review helpful? Yes
coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Thanks for taking the time to drop us a review. We value every feedback just as we value every guest and strive to ensure happy stay. Sorry it turned out disappointed for you and your husband. We take care of our guest by listening to them and staying flexible. However, as most hoteliers, we do expect it goes both way.... More 

Hamilton, New Zealand
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

This motel is of course not 5 star luxury but that is not what you are paying for! That being said, this motel is clean and tidy and has all the things you need for comfort whilst staying in Rotorua. The spa is an added bonus! Really nice touch to be able to jump in the spa at the end... More 

Was this review helpful? Yes
coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Thanks for taking the time to drop us a review. It's wonderful that you enjoyed the stay here. Looking forward to seeing you again, if possible. Wish you all the best. Matthew & Aggie More 

Papamoa, New Zealand
Top Contributor
56 reviews 56 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 29, 2014

Stayed overnight here, wifi never worked TV in bedroom never either. Poor reception on TV in lounge. Bathroom and shower from the 60s. We had a spar in courtyard needs cleaning and some painting. No good if you have a phobia of creepy crawlies cos their are lots. No hospitality, told to pay before viewing room. Very pricey for what... More 

Was this review helpful? Yes
coachman335, Owner at Comfort Inn and Suites Coachman, responded to this review

Hello Angela, Thank you for your review. It's a disappointing that you didn't have a satisfied stay. We are above to replace all the current TVs with new 42'inch TVs for all the guest room from next week. The paint job for Spa pool area has already begun since last month. Regarding the WIFI connection, we couldn't get knowing until... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn and Suites Coachman? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn and Suites Coachman

Address: 335 Fenton St, Rotorua, New Zealand (Formerly Coachman Motor Inn)
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Comfort Inn and Suites Coachman 4*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, EasyToBook, Priceline, Orbitz, Agoda, Hotels.com, Cheap Tickets, Travelocity, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Comfort Inn and Suites Coachman reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Coachman Hotel Rotorua
Hotel Style:
#15 Spa Hotel in Rotorua
#31 Family Hotel in Rotorua
#35 Luxury Hotel in Rotorua

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
View from room (2)
Viewed
Business center/function rooms (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay