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Serendipity Homestay

3 Kerswell Terrace | Tihi-o-Tongo, Rotorua 3015, New Zealand
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27 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (27)
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    (8)
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Perth, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2015

Kate and Brian are a lovely couple and have such great hospitality. Their home has all that you need for a good rest. Local and intercity knowledge offered were very helpful and made our entire NZ stay a memorable one.

Review collected in partnership with this hotel

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

Thank you Carol for your kind words. We love having our Ozzie cousins over here to see our beautiful country. It's nice to know you enjoy ours as much as we enjoy yours. Do come and stay again some time. More 

UK
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 5, 2015

We will always have very fond memories of Serendipity Homestay. Kate and Brian were stupendous hosts. They were so warm and welcoming, it was like staying with family. The panoramic view from their garden, which overlooks Rotorua is truly magnificent. Kate and Brian’s local knowledge really helped to shape our itinerary in Rotorua. (We managed to avoid the peak periods... More 

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

We have just received your glowing review of our home at Serendipity. We loved having you here with us and we so enjoyed your company. It is pleasing to know that we chose the right things for you to enjoy. With so little time we like you to experience the best of our wonderful city and country. Thank you for... More 

Eemnes, The Netherlands
1 review
5 of 5 stars Reviewed December 11, 2014

We had a very fine stay at the Serendipity B&B. A fantastic view of the Rotorua lake and damps coming from the geysers, directly from the living room. Very good breakfast with home made marmelade. Kate and Brian made us feel very welcome.

Review collected in partnership with this hotel

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

How nice of you to write such warm comment on your stay with us. We really enjoyed your company and so pleased the geyser performed for you. Thank you for choosing Serendipity. May we meet again some day. More 

Tokyo
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

From the comfortable living room there is a truly fantastic view of Rotorua lake. The whole house is very warm, comfortable and does not lack for amenities. The breakfast was very good and included home-made marmalade and fresh, home-made bread. The hosts are truly 'homestay professionals', they know exactly how to make people comfortable, and they have thought of everything.... More 

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

I have just read your glowing review and do thank you so much. It was our pleasure to host you and we thoroughly enjoyed talking to you about your lives and experiences. I hope we meet again one day. More 

New York
Level Contributor
3 reviews
5 of 5 stars Reviewed November 11, 2014

I had a wonderful stay at Serendipity B and B. The location was convenient, the breakfast was delicious, the room and bathroom were super clean and comfortable, and best of all Brian and Kate welcomed me to New Zealand with open arms and shared what was the best plan of action for my visit. Really helpful info. Can't wait to... More 

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

That was nice of you to give us a great review. Thank you so much! We thoroughly enjoyed your company and trust the rest of your time in New Zealand afforded you many wonderful memories. Maybe we will meet again some day. More 

Auckland Region, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

What an amazing find ! Isn't the web just marvellous for sifting through stuff!! And to come up with such a friendly welcoming couple in Kate and Brian was stupendous. Brian's bread and porridge are to die for and to see & admire Kate's exquisite craftwork was great fun. A very comfortable conveniently situated homestay, with hosts you felt you... More 

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

How nice of you to write such nice things about your stay with us. We laughed about the porridge as it is the first time we have ever offered porridge to guests. Maybe it will become a 'special' on our menu!! Thank you again for your kind words. We really enjoyed your company. More 

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed April 12, 2014

We were so lucky to find this wonderful homestay hosted by this lovely couple. They are so welcoming, that we instantly felt at home. The breakfasts are delicious with Brian's homebaked bread and Kate's muesli playing starring roles on the table. We used their vast local knowledge to plan our time in and around Rotorua, but even the times relaxing... More 

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

We loved having you stay at Serendipity and we really enjoyed you company. I'm pleased you got the best from our advise and you enjoyed the rest of our touring through N.Z. Cheers. Kate More 

saltash
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 7, 2014

Brian and Kate made us feel right at home. We had a lovely stay with them. They made arrangements for Maori experience and gave suggestions for sightseeing. They enjoyed our company and we enjoyed theirs. When we returned in the evening they were always on hand with a welcome tipple before we went out for the evening. Kate very kindly... More 

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

We so enjoyed your company and I do thank you for choosing to stay with us at Serendipity and giving us such a nice review. I trust the rest of your stay in N.Z. was really enjoyable. More 

Poole, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed February 3, 2014

As a single lady traveling on her own I have stayed in quite a few hotels, guest houses and b and b's and Kate and Brian's is most definitely the best! They made me feel so at home, gave me guidance on choosing what to see and do in Rotorua, and booked it for me. The breakfasts are superb, Brian's... More 

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

Thank you so much for your lovely review. We both enjoyed your company and certainly hope you can come and stay again. You probably did the most daring activities of all our guests and it was great to see the joy you got from having such fun. You are a right little dare devil! Nothing beats enjoying life to the... More 

Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed January 21, 2014

Our stay at Serendipity was excellent. Our hosts Kate & Brian were very helpful and hospitable. They not only gave us suggestions for local sight seeing but also made some reservations on our behalf. Kate was even kind enough to lend us extra towels for the Polynesian Spa.The view from the house was calming and beautiful unlike many other motels... More 

Was this review helpful? Yes
serendipityrotorua, Owner at Serendipity Homestay, responded to this review

How nice of you to thank us so graciously. We so enjoyed your company and are very pleased we were able to assist with your stay in Rotorua. I hope we can meet you again some day. Thank you. Kia-ora. More 

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