We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
1271 Hinemaru Street, Rotorua 3210, New Zealand
Hotel website
Hotel amenities
Special Rate
$16 (NZD)
Crash Palace
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Crash Palace to your Saves list
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Robert S San Francisco, California
Write a Review

187 reviews from our community

Traveler rating
    106
    58
    12
    7
    4
See reviews for
6
39
60
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (47)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (43)
All months
San Francisco, California
Contributor
17 reviews 17 reviews
10 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is a hostel that tries really hard to ensure its guests have a memorable stay. They organize nightly activities -- for the night I was there, they did a 2-for-1 pub crawl. Excellent decor and facilities, free pancakes on Sunday mornings (although I learned I am horrible at making pancakes), great atmosphere. Beds were slightly flimsy: when I climbed... More 

Was this review helpful? Yes
Brunswick, Ohio
Top Contributor
53 reviews 53 reviews
48 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Definitely would choose this hostel again if I go back to Rotorua! My boyfriend and I stayed four nights the other week- one in a dorm and three in a private- and we had no complaints at all. The hostel has such a cool decor, lots of bright colors, and spacious rooms. The four bed dorm had loads of space,... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Of all the hostels I stayed in during my 2-week trip in NZ (minus the 3 days I was lucky enough to get a cheap single room), this was the best hostel I stayed in booking a shared bedroom. The staff was exceptionally helpful, giving me tips on all the best walking tracks and even helping me switch over a... More 

Was this review helpful? Yes
Seattle, Washington
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Something was always going on at Crash Palace. The place was fun and funky. The bathrooms were clean and the staff helpful and friendly. It was a little weird that they did your laundry for you, but nice at the same time. The bed frames were fine, but the mattresses were so thin you could feel the slats of the... More 

Was this review helpful? Yes
Agarone, Schweiz
Contributor
14 reviews 14 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I booked a single room and it was very nice, pretty big. The bathroom is okay, pretty clean. Réception is nice. Location is also very good. Walls are thin, you can hear other people, but in the evening it was quiet.

Was this review helpful? Yes
North Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place rocks. Very friendly, always something going on. Free meal on Fridays and go in draw to get room refund. Great music, good clean facilities,good bar and very helpful attendants. you can't get better than this for $16.

Was this review helpful? Yes 1
Newcastle, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights at Crash Palace over Christmas. Even though festivities were in full swing (particularly on Christmas night), we didn't mind. The hostel had a great vibe, and the staff were really friendly and helpful. We stayed in a double room, with shared bathroom. The room was great value and clean (as were the bathrooms). We should make... More 

Was this review helpful? Yes 1
Plettenberg Bay, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

so far in my trip I have stayed in a few hostels around NZ and I can honestly say that Crash Palace has been the best by far and I have been here for less than a day! Karine and Minka are so friendly and welcoming, super helpful and always smiling. The whole set up in the hostel makes you... More 

Was this review helpful? Yes 3
Cambridge, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 26, 2014

I spent four nights in Rotatrua at the Crash Palace. Easily the best hostel I stayed in throughout my New Zealand travels, or indeed my travels either side of NZ. Has a great layout, nice rooms, bar and free meals on a couple of days. But most importantly the staff are lovely! There is always something going on in the... More 

Was this review helpful? Yes 1
crash1977, Owner at Crash Palace, responded to this review

Woah thats a while ago brother we have new staff now but im still here ! ha ha the bathtub movers wicked boys thanks for the help the bathroom is finished now !! thanks for the review stoked you still left one after all this time !! massive chur bro ! More 

Plymouth, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2014

this is one of the nicest hostels I've stayed in. The owner, Chris, really looks after the people who stay there. It's got a great atmosphere and is really personable. The community areas are comfortable and well facilitated. I would definitely recommend the hostel to any traveller. There's a hot tub and a nice outside area. There is something going... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for the kind words & coming to stay with us we appreciate it. hope you have a great trip through the rest of NZ safe travels to you. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crash Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crash Palace

Address: 1271 Hinemaru Street, Rotorua 3210, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Orbitz, HostelWorld, HostelBookers and Odigeo so you can book your Crash Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (2)
Viewed
Family/play areas (4)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
4:27
Videos (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (2)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay