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Crash Palace

Certificate of Excellence
1271 Hinemaru Street, Rotorua 3010, New Zealand
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1 room 1 guest
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238 Reviews from our TripAdvisor Community

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Traveler rating
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (238)
  • Mar-May only
    (74)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (56)
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Rotorua District, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I just got back to America after being in Rotorua for 8 weeks and working as an Intern at Crash Palace. I just want to say thank you to Chris, Toni, and Indi for making Crash Palace one of the most memorable and valuable travel and work experiences I've ever had. I learned so much from them and about the... More 

Was this review helpful? Yes
Sunderland, United Kingdom
Level Contributor
106 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Really cool hostel. Good vibes, nice atmosphere and really friendly helpful staff on reception (especially a small blonde girl sorry I didn't catch you name!). Good facilities, free tea coffee spices etc always doesn't go a miss but the extra free pasta/rice is a helpful bonus any backpacker would appreciate! Bathroom/kitchen were moderately clean but there's kind of more to... More 

Was this review helpful? Yes
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Vibrant hostel with lots of character and color. Comfortable lounge area with bean bags and couches. Friendly staff that are always happy to help and give you advice on free activities and help you book activities at the best price. Spa pool is thermally heated really relaxing. Kitchens are clean and a free bbq area to use also is great.... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Meeting good cats like you and stace my brother is why I love what I do! Guest who become friends are the best kinda guests. Thanks for bringing ya goodselves to stay work and play with us guys hope your loving ozzie!! till next time! safe travels !! More 

Level Contributor
10 reviews
10 hotel reviews
4 of 5 stars Reviewed July 23, 2015

I had a great time here for the most part. A big group moved in part way through my stay and they took over a bit. We had beer pong and a two pub pub crawl on Saturday night and there was always people playing pool or watching a movie. They also have pancake Sunday's and a hot tub.

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for taking the time to leave a review we appreciate the kind words. You guys make the place fun and enjoyable we just provide the space :) thanks for taking part in what goes on at the hostel glad you had fun. Please Note: We have our building getting painted for summer we are now the big blue building... More 

Rotorua, New Zealand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015

I stayed at this backpackers for 3 nights. I was first greeted by a nice lady -- she introduced the place and the ground rules to me. The bed and shower (which are the most important aspects to me) were very good! They also had a huge common area and they had heaps of free DVD to watch. Every night,... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for the kind words, Its nice when people appreciate the hostel for what it is, a great place to connect with other travelers and make new friends after all this is why we travel no ? hope you have a great trip thanks for coming to stay my Little family appreciate it safe travels. More 

Rosenheim, Germany
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 13, 2015

I stayed 4 nights in this hostel as I was trying to get a job in Rotorua.... The Hostel is quiet big with lots of space... I stayed in a 4 bed dorm on the first floor and the room was spacious with windows that you could open and curtains. The kitchens are okay... not much space to prepare your... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for the review. glad you enjoyed the hostel. The alcohol issue I am just protecting my business and livelihood as the council can fine me $10,000 for anyone caught drinking there own alcohol on site, (you will also be arrested if caught drinking in the streets) so yes i do ask people to leave who break this rule they... More 

Aberdeen, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2015

This hostels is awesome! Friendly staff who are always willing to help. Nice warm welcoming atmosphere and great lounge area to sit, chat and meet new people. The 4dorm room we were in was a good size and not to noisy. Facilities were great also. Spa pool was welcoming after blackwater rafting at Waitomo. Also love how this hostel tries... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for coming to stay you guys make the place we just provide the space glad you enjoyed it hope you have a great trip safe travels to you guys. More 

Auckland, New Zealand
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

This is how a every hostel should operate. Awesome location, nice building and excellent staff! They are so friendly and helpful and take the time for you. Always time for a little chat and they all can give you some advice about what to do in rotorua. The hostel is super clean. Common area is great to hang out and... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for taking the time to leave us a review we appreciate the feedback. have a great trip look forward to seeing you on your return. safe travels More 

Auckland
Level Contributor
5 reviews
3 of 5 stars Reviewed June 10, 2015

Stayed in single room (room 16) which was a good size room. Friendly staff who recommended activities/attractions if you ask. Wall a bit thin, you can hear people out in the hallway or in the next room very clearly (overheard some interesting phone conversations) which can be a bit annoying when you are trying to sleep. WiFi works very well,... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for taking the time to leave a review we appreciate it. We are here to help you get the most out of Rotorua asking us for help is a great idea, we won't push things on you rather give you our honest opinion and save you some $$ in the process. with the noise, I am not sure why... More 

Hue, Vietnam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015 via mobile

We arrived a little tipsy for our stay in Crash palace and were off to a good start when Chris was still very welcoming and joking with us about our hangovers. It only went up hill from here, the beds were comfy the whole hostel was ridiculously clean and you can tell they are constantly trying to make it better.... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for coming to stay ladies this is why we love what we do !! We get to meet cool happy friendly people from around the world everyday! and i have to say you girls rock !! live large take risks and travel safe. More 

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