We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crash Palace

Certificate of Excellence
1271 Hinemaru Street, Rotorua 3010, New Zealand
Hotel amenities
Crash Palace
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
tonyam202
Add Photo Write a Review

235 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    135
    69
    17
    10
    4
See reviews for
8
48
80
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (74)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (56)
All months
Level Contributor
10 reviews
10 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I had a great time here for the most part. A big group moved in part way through my stay and they took over a bit. We had beer pong and a two pub pub crawl on Saturday night and there was always people playing pool or watching a movie. They also have pancake Sunday's and a hot tub.

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for taking the time to leave a review we appreciate the kind words. You guys make the place fun and enjoyable we just provide the space :) thanks for taking part in what goes on at the hostel glad you had fun. Please Note: We have our building getting painted for summer we are now the big blue building... More 

Rotorua, New Zealand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at this backpackers for 3 nights. I was first greeted by a nice lady -- she introduced the place and the ground rules to me. The bed and shower (which are the most important aspects to me) were very good! They also had a huge common area and they had heaps of free DVD to watch. Every night,... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for the kind words, Its nice when people appreciate the hostel for what it is, a great place to connect with other travelers and make new friends after all this is why we travel no ? hope you have a great trip thanks for coming to stay my Little family appreciate it safe travels. More 

Rosenheim, Germany
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 4 nights in this hostel as I was trying to get a job in Rotorua.... The Hostel is quiet big with lots of space... I stayed in a 4 bed dorm on the first floor and the room was spacious with windows that you could open and curtains. The kitchens are okay... not much space to prepare your... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for the review. glad you enjoyed the hostel. The alcohol issue I am just protecting my business and livelihood as the council can fine me $10,000 for anyone caught drinking there own alcohol on site, (you will also be arrested if caught drinking in the streets) so yes i do ask people to leave who break this rule they... More 

Aberdeen, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hostels is awesome! Friendly staff who are always willing to help. Nice warm welcoming atmosphere and great lounge area to sit, chat and meet new people. The 4dorm room we were in was a good size and not to noisy. Facilities were great also. Spa pool was welcoming after blackwater rafting at Waitomo. Also love how this hostel tries... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for coming to stay you guys make the place we just provide the space glad you enjoyed it hope you have a great trip safe travels to you guys. More 

Auckland, New Zealand
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is how a every hostel should operate. Awesome location, nice building and excellent staff! They are so friendly and helpful and take the time for you. Always time for a little chat and they all can give you some advice about what to do in rotorua. The hostel is super clean. Common area is great to hang out and... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for taking the time to leave us a review we appreciate the feedback. have a great trip look forward to seeing you on your return. safe travels More 

Auckland
Level Contributor
5 reviews
3 of 5 stars Reviewed June 10, 2015

Stayed in single room (room 16) which was a good size room. Friendly staff who recommended activities/attractions if you ask. Wall a bit thin, you can hear people out in the hallway or in the next room very clearly (overheard some interesting phone conversations) which can be a bit annoying when you are trying to sleep. WiFi works very well,... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for taking the time to leave a review we appreciate it. We are here to help you get the most out of Rotorua asking us for help is a great idea, we won't push things on you rather give you our honest opinion and save you some $$ in the process. with the noise, I am not sure why... More 

Hue, Vietnam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015 via mobile

We arrived a little tipsy for our stay in Crash palace and were off to a good start when Chris was still very welcoming and joking with us about our hangovers. It only went up hill from here, the beds were comfy the whole hostel was ridiculously clean and you can tell they are constantly trying to make it better.... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for coming to stay ladies this is why we love what we do !! We get to meet cool happy friendly people from around the world everyday! and i have to say you girls rock !! live large take risks and travel safe. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 1, 2015 via mobile

Great trip with the mates... Party life on the Saturday and the spa was awesome. Really hot though. Heaps of laughs and so much to talk about. Beer pong, dj music, the wall of visitors... Planning to go back soon.

Was this review helpful? Yes 1
crash1977, Owner at Crash Palace, responded to this review

Thanks for the kind words glad you had a great time on the pub crawl that's what it is all about coming away to have a laugh and some fun with mates. look forward to another epic night have a great trip see ya next time. More 

Singapore, Singapore
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 28, 2015

I spent 3 nights in a single room at Crash Palace. My room was spacious and clean, and the toilets and bathrooms on the ground level where my room was located were clean and always available when I needed to use them. And, like the others have mentioned, the atmosphere in the lounge area is great. I liked the music... More 

Was this review helpful? Yes 1
crash1977, Owner at Crash Palace, responded to this review

Thank you for the kind words stoked you like the tune selection. we appreciate you coming to stay with us. Have a great trip through nz safe travels to you. More 

London, United Kingdom
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 25, 2015

Definitely a great hostel, very good value for money, friendly staff, the wifi actually worked and there was a nice atmosphere in the hostel. Rooms and bathrooms were clean and there were definitely enough showers to go round. Would definitely stay here again.

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks so much people like you make the place the we just provide the space so cheers for coming to saty ! have a great trip thanks for the review its people like yourself that have given us the tripadvisor excellence award 5 years running super stoked to be awarded this again in 2015 thanks to all past guest who... More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Family/play areas (4)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
4:27
Videos (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (2)
Viewed
Other (12)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Rotorua hotels
0.5 mi away
Four Canoes Hostel and Bar
Four Canoes Hostel and Bar
#43 of 96 in Rotorua
4.5 of 5 stars 54 reviews
0.3 mi away
Quest Rotorua Central
Quest Rotorua Central
#2 of 96 in Rotorua
5.0 of 5 stars 316 reviews
0.5 mi away
Novotel Rotorua Lakeside
Show Prices
Show Prices
Show Prices
0.0 mi away
Millennium Hotel Rotorua
Millennium Hotel Rotorua
#53 of 96 in Rotorua
3.5 of 5 stars 738 reviews
0.1 mi away
Sudima Hotel Lake Rotorua
Sudima Hotel Lake Rotorua
#62 of 96 in Rotorua
3.5 of 5 stars 831 reviews
0.3 mi away
Princes Gate Hotel
Princes Gate Hotel
#42 of 96 in Rotorua
4.0 of 5 stars 483 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay