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1271 Hinemaru Street, Rotorua 3010, New Zealand
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$17 (NZD)
Crash Palace
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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201 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • English first
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  • German first
  • Japanese first
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Top Contributor
77 reviews 77 reviews
59 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here during three weeks away in New Zealand and Australia. All of the staff were very friendly, had good local knowledge and were more than happy to help with booking trips out. I stayed in a four-bed mixed dorm towards the front of the property, which consisted of two metal bunk beds. The communal bathroom was kept clean.... More 

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Perth, Australia
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I loved our stay. Chris was really friendly and it was great to see the owner being so involved with the running of the place. (We appreciated the umbrella!) We booked a double room upstairs, we were situated next to the bathroom, that didn't bother us at all. Showers weren't too bad :) Bed was nice and... More 

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Regina, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

The rooms were spacious and had chairs and a shelf with 2 power bars to charge your electronics. The staff was friendly and were locals so you can ask them about places to go and eat. They do your laundry for the same price as the laundry mate so you don't have to interrupt your plans. They have a nice... More 

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Top Contributor
81 reviews 81 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a cheap hostel that gets the job done - nothing fancy but its clean and comfortable enough. Free wifi is a major plus in my book. The twin room we were staying in was quite small but perfectly functional and comfortable. The shared bathroom facilities were clean. The place has a nice vibe. Great location close to the... More 

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Jakarta, Indonesia
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a 24 yo solo traveler, and Crash Palace is exactly what I need during my stay at Rotorua. Low priced, clean, and neat hostel. couldn't ask for more. They also have a free spacious carpark. If you dont cook, you can find a number of fast food restaurants nearby. only 5 minutes walk to i-site, sooo... pretty much... More 

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14 reviews 14 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean hostel and also cheap! Offers everything that you need and even more because here you get free wifi during your stay. Not much to say other than that it's a simple and clean hostel. Perfect for backpackers of all ages. Definitely recommend this!

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crash1977, Owner at Crash Palace, responded to this review

Thanks for choosing to stay with us, we appreciate it! have a great trip safe travels . More 

3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved this place, they have the right idea giving away free pasta and rice as well as a veggie patch out the back!! They try really hard to create an atmosphere there and it pays off. They run an activity every night. It was really fun, clean and hospitable! Only improvement I could suggest is stronger wifi, but I haven't... More 

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crash1977, Owner at Crash Palace, responded to this review

Yo thanks for the review !! I had the wiFi guys in because of it and one of our portals was not working correctly we have fixed it !! thanks again for coming to stay appreciate the constructive feedback thanks for making our next guests experience that little bit better !! have a great trip. safe travels More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

One of the best guest house I ve been in New Zeland! Good vibes, kind staff, just the perfect place!!! If you have the chance go for the mud day with the owner Chris, you ll get to know more about maori culture, one of my best experience in Rotorua .

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crash1977, Owner at Crash Palace, responded to this review

thanks for booking direct hope you enjoyed the great rate.. ! appreciate the kind words from yourself and all the great reviews. I have to say thanks to my staff hope everyone's having a great summer travelling in this beautiful country. safe travels to you. we plan to always bring you the lowest cost quality hostel in NZ. More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We are a 25 year old couple who wanted decent low priced accommodation. The room was nice but joined the boiler room so was extremely hot and noisy. We were also in between the bathroom and kitchen so had very little choice when we awoke. Nice staff and good free pancakes on the Sunday.

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crash1977, Owner at Crash Palace, responded to this review

thank you we have had a couple of reviews about this room now. we are in the process of changing the room with the dinning room at the end so it is not so noisy and hot. we are sorry if this disturbed your stay. safe travels thanks for taking the time to let us know so we can make... More 

Moscow, Russia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just the way a good hostel should be. The location is good (a lot of cafes, restaurants, shops and souvenirs nearby). Nice music in the lobby, super-friendly and helpful staff and free jacuzzi in the yard! The wi-fi is also free and you even can get some free pasta and rice at the reception (which can be relevant in such... More 

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crash1977, Owner at Crash Palace, responded to this review

Thanks for coming to stay hope you have a great trip through NZ safe travels to you. More 

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Additional Information about Crash Palace

Address: 1271 Hinemaru Street, Rotorua 3010, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Number of rooms: 22
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