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Crash Palace

Certificate of Excellence
1271 Hinemaru Street, Rotorua 3010, New Zealand
Hotel amenities
Crash Palace
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Ayaleyk
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225 reviews from our community

Traveler rating
    129
    66
    16
    10
    4
See reviews for
8
48
75
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (225)
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    (72)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (56)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I would highly recommend this hostel to any budget traveler in Rotorua. I paid just $10 for a 10 bed dorm. When booking this hostel, I figured this was pretty risky as I have never paid less than $19 for a hostel. The room was spacious, had plenty of outlets for everyone in the room, beds were comfy, showers were... More 

Was this review helpful? Yes 1
crash1977, Owner at Crash Palace, responded to this review

Thanks for highlighting that the $10 price is not a reflection of the quality you receive. Yes we have $10 beds (must be quick) yes we are clean and warm and friendly and yes this the cheapest place for backpackers to stay in NZ. Not only that, as you have also pointed out we will beat any price in town... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Loved our stay here! The receptionist on check in was a bit useless and rude but after that our stay was nothing but awesome. The owner was lovely and really approachable if you had any queries. The rooms were a decent size with comfy beds. Kitchens were okay, nothing flash but could cook in there without much hassle and there... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Ouch a little harsh for a public forum useless and rude is something I would never allow someone to call my staff face to face, so i don't agree with it here. The staff are all very polite and helpful informative people I have trained them myself with all of my knowledge to ensure that each guest gets the same... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I absolutely loved this hostel. The rooms and bathrooms were clean, the staff was lovely and it was a great place to meet other travelers. They offered free pasta and rice every night which definitely helped with a travelers budget. It was a great location, walking distance from a bunch of shops and restaurants and a central pick up location... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thank you so much for supporting our charity and coming on the mud tour the kids we help really appreciate it !! Super stoked you enjoyed the hostel and the space we have created for our guests hope you have a great trip through NZ! We appreciate you taking the time to share your experience with others safe travels to... More 

London, United Kingdom
Top Contributor
51 reviews 51 reviews
42 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a perfectly functional hostel which I would stay in again. The one issue we had was our double room was in a separate section right next to the kitchen so our sleep patterns were completely dependent on the late sleepers / early risers.

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for the review we appreciate the feedback and are in the process of putting in a door between the kitchen and that room we hope this should reduce the noise for future guests. safe travels to you once again thanks for the constructive feedback. More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed 3 nights in a 10 beds mixed dorm. The room was spacious a lot of power point. Free coffee tea spices. Clean. Friendly staff. Comfortable common area. kitchen ok. I payed 15 dollar a night so i was a bit afraid of what the place was like, but it was good. I recommend this place.

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for taking the time to leave a review. I promise you we don't slack on the quality just because its cheap, we have been doing this for 10 years now and have our crew dialed in like a well oiled machine keeping this place clean. Appreciate you coming to stay hope you have a great trip safe travels to... More 

Raleigh, North Carolina, United States
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location thats quiet at night but walkable to the town center. The hostel has tons of things to do itself like a jacuzzi, movies, pool table and often has free food. In case you wondered, there's free wifi and even tons of outlets ;P

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for taking the time to leave us a review we appreciate the kind words : ) The price is so fair its the best in NZ for backpackers we love having a full hostel and are not greedy people you can thank us for all the low prices in Rotorua as when we paid off our business we dropped... More 

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This place just makes you want to come back for more. Staff are friendly and helpful, its super clean and the vibe is amazing. So warm and welcoming that its hard to leave. Thanks for a fab time guys it was a pleasure!

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Thanks for the kind words! hope your girlfriend had a nice birthday weekend safe travels guys hope to see you again soon. More 

Auckland, Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed for a week, it is clean and the staff is very friendly! They are not expensive and have a lot of free stuff! Great for backpackers. I really enjoyed my stay. I recommend this hostel to everyone!

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for the kind words & coming to stay. Hope you have a great trip safe travels to you. More 

Sao Paulo, SP
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed at this hostel for one night with a large group of friends. During the check in the staff was very clear about the rules and it sounded a bit strict at first (no alcohol from outside the hostel should be consumed inside), but to be fair it sounded quite well organised to me, since the rules were clearly... More 

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

Finally someone who understands why we strip the beds !! l love you !! with that said glad you enjoyed your stay hope you have a great trip thanks for the review we appreciate the constructive feedback safe travels More 

Bath, Michigan
2 reviews
5 of 5 stars Reviewed April 18, 2015

Great value, and a good balance between chilling and socializing with other fun travelers and staff. Clean rooms, and showers, comfortable beds and a hot tub and free pool table plus wifi. This place was awesome!

Was this review helpful? Yes
crash1977, Owner at Crash Palace, responded to this review

thanks for the kind words hope you have a great trip safe travels More 

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