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All 94 Rotorua hotels

Quality Inn on Fenton

3.0 of 5 Hotel   |   Cnr Fenton & Victoria Sts, Rotorua, New Zealand (Formerly Ventura Inn and Suites Rotorua)
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Quality Inn on Fenton
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67%
Ranked #67 of 94 hotels in Rotorua
A recent review
4 of 5 stars reviewed 1 week ago
Wayne H Papakura, New Zealand
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  • Reviews (142)
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142 people have reviewed this hotel

Traveler rating
    18
    67
    44
    7
    6
See reviews for
32
60
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Papakura, New Zealand
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The receptionist was great both at night at check-in and check-out. The room was ok for the price The bed so good so a good night sleep. The odd noisey person walking past during the night. This hotel is located on a main road so you get that. Bathroom was tidy but could do with some work If you want... More

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Whangarei, New Zealand
Top Contributor
83 reviews 83 reviews
40 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 10, 2014

We stayed here because it was closer to town and further from "Whaka" and its very strong smell. The receptionist was pleasant enough ( if not particularly enthusiastic) and gave us 2 room choices both at reasonable rates. We chose the "king" room. There was no more than 6 cars in the car park for the duration of our stay,... More

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Whakatane, New Zealand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 14, 2014

Enjoyed our stay in our room, the bed was ohhh so lovely, had a great sleep. The girls at the reception were very polite and obliging. As far as breakfast goes....never again. The Kitchen Staff member didn't give a dam, was out right rude....no juices, bread for toast, milk etc. Now us Kiwis can take certain attitudes but to address... More

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Qualinn, General Manager at Quality Inn on Fenton, responded to this review

Thank you for your comment. I'm actually shocked and concerned from your feedback regarding our Breakfast. Normally we get nothing but praise for the food and what's on offer on the buffet. This is unacceptable and I assure you I will be looking into it and speaking with my breakfast cook. There is no reason for such poor service and... More

Gallivare, Sweden
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 28, 2014

Very good price for a double room, only 99 nzd a night. We got a clean and ordinary room. Free HIGH speed internet. It was 10 times faster than any other hotel internet I have used in New Zealand. The bed was very soft and not so comfortable. 5 min drive to town center. Aircon in the room but there... More

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Uppsala, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2014

The room was just what you need when it comes to hotel rooms. A large bed, a desk, a tv, a bathroom with a combined Jacuzzi and shower. The room was very clean and tidy on our arrival and you got a wifi voucher together with your room key. The persons in the reception were very service minded and nice.... More

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Bournemouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 25, 2014

The hotel is situated on one of the main streets in Rotorua with lots of motels and accommodation. The greeting by the staff was excellent and the room was clean and tidy. Having stayed in a couple of Motels with kitchen facilities this room just had a fridge but in fairness this was what I had booked. There was a... More

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Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 19, 2014

We stayed recently for a cycle race and found the staff to be not that friendly or happy, the room was very tired and could have done with a good deep clean. I understand that it is a reasonably priced location, however, the basics can still be done well. We literally had two tea bags, so a cuppa in the... More

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Sydney, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 18, 2014

The hotel is very well located, just across the road of a super market. The staff was friendly and Wifi worked. Hotel room was clean. We didn't try any other hotel features like pool, gym or food though. Unfortunately, we both had very poor sleep. The pillows are too flat , almost like having no pillow at all. The mattress... More

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Auckland Region, New Zealand
1 review
1 of 5 stars Reviewed February 15, 2014

A total let down. The location was great but thats as far as it goes. The spas didn't work, same as the room air conditioning and even the tv didn't have all the advertised channels. The towels were stained and staff attitudes were poor at best too. The list could go on and on and on.

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Qualinn, General Manager at Quality Inn on Fenton, responded to this review

Thank you for your comments. I do apologize for your experience you had while staying with us. Some times things happen that are out of our hands especially with electronic equipment or the spa pool. They are usually not quick fixes. But in saying that they should be available to service the guest so this is very unfortunate that they... More

Sydney, Australia
Top Contributor
55 reviews 55 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 10, 2014

Good location in the city centre with simple reliable accommodation. Supermarket right in front and petrol station very close Plenty of parking WIFI internet is reliable and free Main attractions are only a short drive away

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Additional Information about Quality Inn on Fenton

Address: Cnr Fenton & Victoria Sts, Rotorua, New Zealand (Formerly Ventura Inn and Suites Rotorua)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn on Fenton 3*
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Also Known As:
Quality Inn On Fenton Hotel Rotorua
Ventura Hotel Rotorua
Rotorua Ventura Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Location, location, location! Our guests rave about our central location and you will too. Quality Inn On Fenton Rotorua is one of the closest hotels to the central business district, with Rotorua's best restaurants, attractions and shopping within easy walking distance. We offer 63 guest rooms with internal/lift access and keycard security locks. Choose either studio rooms, or suites featuring kitchen facilities and separate bedroom. Rooms with king-size beds and spa baths are available. All rates include complimentary on-site parking and free local telephone calls. ... more   less 
Number of rooms
33

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