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Quality Inn on Fenton

3.0 of 5 Cnr Fenton & Victoria Sts, Rotorua, New Zealand (Formerly Ventura Inn and Suites Rotorua)
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Quality Inn on Fenton
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Quality Inn on Fenton
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159 reviews from our community

Traveler rating
    20
    76
    46
    11
    6
See reviews for
36
67
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed two days in Rotorua in the Quality Inn. Electricity in the room was not working. When I asked for assistance, I had the impression of being an intruder because the staff was surfing the internet. The problem was not properly solved. Hair dryer was not working as well as some electricity outlets. I asked for assistance the next... More 

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Brisbane, Australia
Top Contributor
113 reviews 113 reviews
66 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights in December while visiting Rotorua. The property was clean with the rooms being larger than normal sizes that I have experienced on my New Zealand trip so far. I liked the fact that the hotel was close to the city center and walking distance as well. The room was clean and the staff were friendly,... More 

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Sydney, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good clean hotel. Good location, plenty of facilities i.e, laundry, free super fast WiFi, plenty of parking, pool gym, cable TV, spa in rooms all for a good price. The staff are friendly and efficient, foyer is clean. We are so impressed that we've booked our next room with the Quality Inn the next part of our trip.

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Melbourne, Victoria, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Quality Inn????, I don't think so, we stayed here for 2 nights in November, I had only been in this place for a short time & I had to go find someone to replace bedding, there was a hole in the top sheet, soiled duvet cover & a large pink stain on the towel in the bathroom. This place needs... More 

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Qualinn, General Manager at Quality Inn on Fenton, responded to this review

I understand your comments when you arrive into a room with linen like this. It is not our normal practice to allow linen to your description to go onto the beds. This is not acceptable. I have spoken to the Head housekeeper to ensure quality control with all products in the room. We have been receiving new linen so we... More 

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

Have just stayed here for the second time this year. The staff are very helpful and pleasant. It is a short stroll to the town centre. The rooms can sometimes be a little small but on average they are quite big.

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Morrinsville, New Zealand
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 27, 2014

Stayed here with my family a few weeks ago and overall was very happy with the basic accommodation itself. Centrally located to town was great as everything was well within walking distance. Upon arrival, we were handed our key without delay, our room was very clean and tidy as was the bathroom. Whilst everything was as expected, I did think... More 

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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 15, 2014

This hotel was previously the Adventura, the rooms are nice and modern but no air conditioning which is terrible if you are visitor to Rotorua as the Sulphur Smell is very overwhelming and to sleep with a open window is just not good as every smells of rotten eggs. The Staff on arrival at the reception had very limited knowledge... More 

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2 reviews
4 of 5 stars Reviewed October 13, 2014

Stayed for one night only on our way to Taupo. Nice clean hotel. Very friendly and helpful staff. Great location. Can walk to lots of eating places. Central location. High recommend. Only let down was very noisy air vent in the room.

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Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 12, 2014

Within walking distance to town. Very friendly , helpful staff. basic but clean rooms. Lovely foyer full of comfy couches so big groups can mingle and chat. Nice swimming pool and spa. Easy parking. Huge shopping mall opposite hotel. Loads of restaurants, fast food, countdown supermarket and liquor store right next door. Rooms were serviced every day. Breakfast available on... More 

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Auckland Region, New Zealand
2 reviews
2 of 5 stars Reviewed September 14, 2014

We stayed for 2 nights in a "Deluxe" room, never used spa bath as was discoloured and not inviting. Bathroom needs updating. Bed was the worst I have ever slept in, you could almost feel the springs in the mattress, definitely needs replacing. No air con and room got quite hot, opened windows but road noise kept us awake. Much... More 

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Additional Information about Quality Inn on Fenton

Address: Cnr Fenton & Victoria Sts, Rotorua, New Zealand (Formerly Ventura Inn and Suites Rotorua)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn on Fenton 3*
Number of rooms: 33
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Also Known As:
Quality Inn On Fenton Hotel Rotorua
Ventura Hotel Rotorua
Rotorua Ventura Hotel

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