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Quality Inn on Fenton

Cnr Fenton & Victoria Sts, Rotorua 3045, New Zealand (Formerly Ventura Inn and Suites Rotorua)
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Quality Inn on Fenton
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Quality Inn on Fenton
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175 reviews from our community

Traveler rating
    21
    83
    50
    14
    7
See reviews for
41
74
6
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Staff friendly and helpful. They can recommend sights to see and also book them. Very efficient. Their website makes booking in easier. This is a return visit after visiting last November. It is convenient to the CBD and night market on a Thursday night

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Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked the Ultimate Package x 3 which includes Gondala and Luge rides, Rainbow springs family pass and a family pass to Polynesian Family Spa. WOW, such an awesome deal along with 2 nights accommodation directly from their website. Everything my family and I wanted to do on Anzac weekend. Location is very good, near all the shops, restaurants, supermarket... More 

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Auckland Region, New Zealand
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 1, 2015

Booked last minute to go to Rotorua during the cycle festival and were happy to get anywhere to stay. We booked a family room which appears to have been an old room plus ensuite kitchen with a sleeper couch and extra bed in the kitchen. we were happy to have somewhere to sleep but won't leave it to the last... More 

Was this review helpful? Yes 1
Cardston, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 27, 2015

Smooth checkin, room was clean, separate sitting area. Plenty of space, little kitchen very handy and large jacuzzi tub bonus. Large lobby, internet worked. Parking is not very large but manageable. Located close to fast food options and on the Main Street. Didn't have free breakfast, offered one but very expensive.

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Townsville, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 20, 2015 via mobile

Had possibly the worst nights sleep in years. Only stayed here because I hadn't booked anywhere and it was one of the few paces with a vacancy. Room was like a sauna when we entered. There has been aircon as the unit is still in the room but a permanently fixed sign said it was broken. Don't think there is... More 

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Travelers are raving about these Rotorua hotels

Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 8, 2015

Stayed here over the weekend as the hotel which we stayed before is fully booked. Basic hotel with no fluff but one can get a better deal in town. Even with free breakfast! But I must command the free hi speed WiFi is a good deal. Also good location near the supermarket and big rotorua central mall across the road.... More 

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Manchester, UK
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed February 4, 2015 via mobile

The location is good but the motel is not great. Very basic and dated. Didn't stay for breakfast so can't comment on the food, but didn't look very appetizing. If you're looking for a budget motel it isn't the worst but hasn't got many good points in my opinion.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

My partner and I spent four nights in Rotorua. Upon arrival, the receptionists were very welcoming and helpful. The room was spacious, clean and equipped with a roomy bathroom, basic toiletries, a hot water jug and a fridge. Wifi is free. One downside is the lack of air conditioning, as the stand up fan is inadequate and opening the windows... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 13, 2015

We were a walk in couple, greeted by receptionist in a warm manner. We had a nice room with a big spa bath, room was clean and tidy. Only down full was no air conditioning. This was mentioned when we checked in but the room did cool down as the evening progressed. Parking was ample. I would happily stay again.

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Auckland
1 review
2 of 5 stars Reviewed January 10, 2015

I purchased a couples retreat package for me and my partner to relax during our holiday, this became impossible when there was no air-conditioning as promised, the fans provided just circulated the hot air around. Our breakfast for the first morning was not provided in full. Half of the power sockets in this room were not even working! We were... More 

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Qualinn, General Manager at Quality Inn on Fenton, responded to this review

Thank you for your comments, they are important to us. I will be looking into these issues. My apologies again for the inconvenience during your stay. For now i have emailed your personal email. I look forward to hearing from you. Regards Sharlene More 

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