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Quality Inn on Fenton

3.0 of 5 Cnr Fenton & Victoria Sts, Rotorua 3045, New Zealand (Formerly Ventura Inn and Suites Rotorua)
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Quality Inn on Fenton
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Quality Inn on Fenton
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170 reviews from our community

Traveler rating
    21
    80
    48
    14
    7
See reviews for
39
73
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cardston, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Smooth checkin, room was clean, separate sitting area. Plenty of space, little kitchen very handy and large jacuzzi tub bonus. Large lobby, internet worked. Parking is not very large but manageable. Located close to fast food options and on the Main Street. Didn't have free breakfast, offered one but very expensive.

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Townsville, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Had possibly the worst nights sleep in years. Only stayed here because I hadn't booked anywhere and it was one of the few paces with a vacancy. Room was like a sauna when we entered. There has been aircon as the unit is still in the room but a permanently fixed sign said it was broken. Don't think there is... More 

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Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here over the weekend as the hotel which we stayed before is fully booked. Basic hotel with no fluff but one can get a better deal in town. Even with free breakfast! But I must command the free hi speed WiFi is a good deal. Also good location near the supermarket and big rotorua central mall across the road.... More 

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Manchester, UK
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The location is good but the motel is not great. Very basic and dated. Didn't stay for breakfast so can't comment on the food, but didn't look very appetizing. If you're looking for a budget motel it isn't the worst but hasn't got many good points in my opinion.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

My partner and I spent four nights in Rotorua. Upon arrival, the receptionists were very welcoming and helpful. The room was spacious, clean and equipped with a roomy bathroom, basic toiletries, a hot water jug and a fridge. Wifi is free. One downside is the lack of air conditioning, as the stand up fan is inadequate and opening the windows... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 13, 2015

We were a walk in couple, greeted by receptionist in a warm manner. We had a nice room with a big spa bath, room was clean and tidy. Only down full was no air conditioning. This was mentioned when we checked in but the room did cool down as the evening progressed. Parking was ample. I would happily stay again.

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Auckland
1 review
2 of 5 stars Reviewed January 10, 2015

I purchased a couples retreat package for me and my partner to relax during our holiday, this became impossible when there was no air-conditioning as promised, the fans provided just circulated the hot air around. Our breakfast for the first morning was not provided in full. Half of the power sockets in this room were not even working! We were... More 

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Qualinn, General Manager at Quality Inn on Fenton, responded to this review

Thank you for your comments, they are important to us. I will be looking into these issues. My apologies again for the inconvenience during your stay. For now i have emailed your personal email. I look forward to hearing from you. Regards Sharlene More 

Auckland, Auckland, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 31, 2014

Decided to stay here despite the poor reviews with the hope to write something positive. Reception staff was very friendly and lovely. The room was well, just a very average room on the ground level right beside the car park which had ample parking. Very average with no special touch. Just the basic room. Average spa bath. The decor is... More 

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Irving, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 29, 2014

They didn't have air condition at the time, rooms outdated, found a huge bug in the room and asked staff member at reception desk for a new room and he said he would scoop it out, went to reception again and asked if we could just get a new room instead on a higher floor and he was hesitant to... More 

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Germany
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 6, 2014

We stayed two days in Rotorua in the Quality Inn. Electricity in the room was not working. When I asked for assistance, I had the impression of being an intruder because the staff was surfing the internet. The problem was not properly solved. Hair dryer was not working as well as some electricity outlets. I asked for assistance the next... More 

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Additional Information about Quality Inn on Fenton

Address: Cnr Fenton & Victoria Sts, Rotorua 3045, New Zealand (Formerly Ventura Inn and Suites Rotorua)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn on Fenton 3*
Number of rooms: 63
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Also Known As:
Quality Inn On Fenton Hotel Rotorua
Ventura Hotel Rotorua
Rotorua Ventura Hotel

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