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All 94 Rotorua hotels

Quality Inn on Fenton

3.0 of 5 Hotel   |   Cnr Fenton & Victoria Sts, Rotorua, New Zealand (Formerly Ventura Inn and Suites Rotorua)
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Quality Inn on Fenton
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Ranked #68 of 94 hotels in Rotorua
A recent review
4 of 5 stars reviewed 3 days ago
pharduar Auckland Region, New Zealand
  • Reviews (146)
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146 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Auckland Region, New Zealand
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Very friendly service at the reception - easy check in and check out. Overall a comfortable stay. Clean room, Beds slightly old but descent size. Close to town, supermarkets - great location. Short drive to Lake Rotorua, Skyline Rotorua and walking distance to cafes, restaurants, fast food. Good value!

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Epinal, France
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Good location, on a main road, near from the city center (10 min walking), in front of the supermarket and near from fast-foods. Bus come pick you up at the hotel on demand for many attractions (Maori villages, Wai-O-Tapu Thermal Wonderland, hot pools...) Rooms are clean and comfortable. There is free wifi but it's not very reliable (ok for checking... More

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Whangarei, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good location in Rotorua. Rooms are basic but nice, and of average size. Bed was comfortable Bathroom a little dated and worn. Good Breakfast and free daily paper, friendly staff. There is a supermarket and bottleshop across the road. Walking distance to restaurants.

Was this review helpful? Yes 1
Hastings, New Zealand
2 reviews
2 of 5 stars Reviewed 1 week ago

Good service at reception when checking in, reasonable room for the price and a great breakfast. Unfortunately I left a jacket behind in the room when we checked out. This was returned minus most of the cash that was in a zipped pocket. If you stay here, do not leave any thing valuable in the room at any time.

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Qualinn, General Manager at Quality Inn on Fenton, responded to this review

I am concerned after reading your comment. I do not condone this type of thing and we have not had anything like this happen before. There was no mention of it from my staff. Did you contact the Hotel to advise you had missing items? I will be investigating it from my end. Are you able to contact me as... More

Papakura, New Zealand
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The receptionist was great both at night at check-in and check-out. The room was ok for the price The bed so good so a good night sleep. The odd noisey person walking past during the night. This hotel is located on a main road so you get that. Bathroom was tidy but could do with some work If you want... More

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Whangarei, New Zealand
Top Contributor
83 reviews 83 reviews
40 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 10, 2014

We stayed here because it was closer to town and further from "Whaka" and its very strong smell. The receptionist was pleasant enough ( if not particularly enthusiastic) and gave us 2 room choices both at reasonable rates. We chose the "king" room. There was no more than 6 cars in the car park for the duration of our stay,... More

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Whakatane, New Zealand
3 reviews 3 reviews
3 of 5 stars Reviewed April 14, 2014

Enjoyed our stay in our room, the bed was ohhh so lovely, had a great sleep. The girls at the reception were very polite and obliging. As far as breakfast goes....never again. The Kitchen Staff member didn't give a dam, was out right rude....no juices, bread for toast, milk etc. Now us Kiwis can take certain attitudes but to address... More

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Qualinn, General Manager at Quality Inn on Fenton, responded to this review

Thank you for your comment. I'm actually shocked and concerned from your feedback regarding our Breakfast. Normally we get nothing but praise for the food and what's on offer on the buffet. This is unacceptable and I assure you I will be looking into it and speaking with my breakfast cook. There is no reason for such poor service and... More

Gallivare, Sweden
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 28, 2014

Very good price for a double room, only 99 nzd a night. We got a clean and ordinary room. Free HIGH speed internet. It was 10 times faster than any other hotel internet I have used in New Zealand. The bed was very soft and not so comfortable. 5 min drive to town center. Aircon in the room but there... More

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Uppsala, Sweden
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2014

The room was just what you need when it comes to hotel rooms. A large bed, a desk, a tv, a bathroom with a combined Jacuzzi and shower. The room was very clean and tidy on our arrival and you got a wifi voucher together with your room key. The persons in the reception were very service minded and nice.... More

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Bournemouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 25, 2014

The hotel is situated on one of the main streets in Rotorua with lots of motels and accommodation. The greeting by the staff was excellent and the room was clean and tidy. Having stayed in a couple of Motels with kitchen facilities this room just had a fridge but in fairness this was what I had booked. There was a... More

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Additional Information about Quality Inn on Fenton

Address: Cnr Fenton & Victoria Sts, Rotorua, New Zealand (Formerly Ventura Inn and Suites Rotorua)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn on Fenton 3*
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Also Known As:
Quality Inn On Fenton Hotel Rotorua
Ventura Hotel Rotorua
Rotorua Ventura Hotel

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Location, location, location! Our guests rave about our central location and you will too. Quality Inn On Fenton Rotorua is one of the closest hotels to the central business district, with Rotorua's best restaurants, attractions and shopping within easy walking distance. We offer 63 guest rooms with internal/lift access and keycard security locks. Choose either studio rooms, or suites featuring kitchen facilities and separate bedroom. Rooms with king-size beds and spa baths are available. All rates include complimentary on-site parking and free local telephone calls. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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