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Hamurana Lodge

Travelers' Choice award winner
Hotel website
415 Hamurana Road | RD7, Rotorua 3097, New Zealand
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Hamurana Lodge
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326 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
  • All months
    (326)
  • Mar-May only
    (99)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (82)
  • Dec-Feb only
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Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was really impressed with the service at this hotel. Patrick met us as we parked the car and arranged for all of our luggage to be taken to the room. He then took us on a your of the lodge and made us a lovely cappuccino. He enquired what we wanted to do and gave us good advice as... More 

Was this review helpful? Yes 1
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Louise, thank you very much for such a detailed review and your kind compliments.We are glad to hear that you thoroughly enjoyed your stay with us. We hope you will recommend Hamurana Lodge to your family and friends, we are sure that they will be very well looked after. Thank you again and warm regards from the team. More 

Houston, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Hamurana in March of 2014. I delayed writing a review in part due to sloth and in part because a cousin and his wife were visiting New Zealand in June of this year and wanted to hear of his experiences for comparison. The grounds and the lodge are quite beautiful. Assuming you've driven... More 

Was this review helpful? Yes
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Hi David, it's good to hear from you and thank you so much for your detailed review. You made me laugh when I read about the comparison between me and the famous movie star :) You are quite right about our location, it is a 15 minutes drive from town centre, however the plus side is the tranquility and the... More 

Cambridge, New Zealand
2 reviews
5 of 5 stars Reviewed June 21, 2015

We have recommended over and over to everyone we know about this place. We absolutely loved our stay there. The weather was very rainy but it certainly did not put a damper on our stay. The huge thumbs up for us was when we first arrived in the rain we were greeted at the car with umbrellas and the other... More 

Was this review helpful? Yes
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Karla, we are glad to hear that you thoroughly enjoyed your stay at Hamurana Lodge. Winter isn't our busiest season of the year, which makes it a perfect getaway destination for our nearby kiwi guests. Rainy days aren't the best for mountain biking, however I would personally recommend a glass of wine by our fireplace. We look forward... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

Two days with my husband at Hamurana lodge has been the most romantic experience I've ever had in a hotel. Upon arrival , we were asked by friendly staff if we needed coffee or tea and the drinks were delivered to our room soon. The room we lived has a nice lake view; what I liked most is that the... More 

Was this review helpful? Yes 1
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Hainan, it's good to hear from you! We are glad to hear that you enjoyed your time at Hamurana Lodge. You were lucky with the weather on the second day where the sun was shining on the lake, your room had the best view of Lake Rotorua. I like your photo of Merlin, that's his waiting-for-food face :)... More 

San Francisco, California
1 review
5 of 5 stars Reviewed June 8, 2015

We had such a wonderful experience at the Lodge that we canceled our last night in Auckland in order to stay an extra night at the Lodge. Our room was spacious, comfortable, and clean. I l-o-v-e-d our large bathroom - heated floors (!), three separate rooms within the bathroom for the shower, sink, and toilet. Breakfast every morning was lovely,... More 

Was this review helpful? Yes
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora! Thank you so much for giving us a 5-star review! It's our pleasure to have hosted you and we are glad to hear that you thoroughly enjoyed your stay. Our underfloor heating and fresh continental breakfast are definitely two of the highlights of Hamurana Lodge. I agree with you that Rotorua definitely has more to offer than Auckland... More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 4, 2015

If you're looking for quality accommodation look no further because you won't find better. Nothing to fault here and will hopefully be back again in the future Everything exceeded our expectations staff room even the weather!

Was this review helpful? Yes
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora, thank you very much for sharing your valuable experience of your stay at Hamurana Lodge. We are happy to hear that you thoroughly enjoyed your time here. We hope you took home with you some fond memories of Hamurana Lodge, Rotorua and New Zealand. We trust we will see you again on your next trip to "the land... More 

Adelaide, South Australia, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2015

We 4 arrived on 31st May after a day trip in Hobbiton Movie set, and we were all tired. Never thought it is so good and so many personal touch and attentions to details. Staff are great and you just feel home away from home. Especially Patrick best staff ever!

Was this review helpful? Yes
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Mandy! it's our pleasure to have hosted you and your friends during your trip to Rotorua. We are glad to hear that you enjoyed your stay here at Hamurana Lodge. However 1 night is too short for Rotorua, there's a lot to do and see in the area. We hope to see you again on your next visit!... More 

Clinton, Maryland
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 30, 2015

This was my first B&B. The property was gorgeous. Me and my son had separate rooms with a shared common hall area, which was great. The room was huge and the views were amazing!! The bathroom was also huge. It is a beautiful and large property with an old-world charm. It is in the country, which is a lot pretty... More 

Was this review helpful? Yes 1
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

kia Ora, we are glad to hear from you! Our donkey Merlin also said hi :) Thank you very much for such a detailed review. We normally would recommend a rental car to fully enjoy the country side peacefulness and tranquility. It will take you far enough from town to avoid the smell yet still handy to many of the... More 

Sydney, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

From the moment you arrive Hamurana Lodge is both peaceful and beautiful. The host is amazing, he changed our room just based on visual preference as soon as we arrived which he did not have to do, his manner was so friendly and attentive. I wish we had more time at this lodge, the only down side was perhaps that... More 

Was this review helpful? Yes
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Jane, thank you very much for getting in touch. We are glad to hear that you enjoyed your stay here at Hamurana Lodge. We understand the importance of a good rest after a long day driving and touring, and I'm happy to hear that you liked room #7. We've also taken on board your suggestions on breakfast, thank... More 

Auckland, Auckland, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 30, 2015

We thought we would treat ourselves with a bit of fancy for one night. We are in our twenties, and easily the youngest there at the time, though as long as you don't mind relaxing with rich american retired types you will be ok. Being from NZ I'm familiar with the area, easy drive to Rotorua & close to the... More 

Was this review helpful? Yes 1
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Jeffrey, thank you very much for getting in touch. It's our pleasure to hear that you enjoyed your short one-night stay with us. The couches by the fireplace is in deed the perfect spot on a cold winter evening. Our guests are from all over the world, some are very experienced travellers and some are newly wedded honeymooners.... More 

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