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All 93 Rotorua hotels

Red Rock Thermal Motel

3.5 of 5 Motel   |   109 Lake Road, Rotorua 3010, New Zealand
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Red Rock Thermal Motel
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92%
Ranked #15 of 93 hotels in Rotorua
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151 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Auckland
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for two nights with our 3 children in a 1 bedroom unit (4). It was marvellous, and really quiet and comfortable. Lovely pools, trampoline, and kids loved it too. Easy 10min walk to town centre, and Lakefront.

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citylights10, Owner at Red Rock Thermal Motel, responded to this review

elliot749 - Thank you so much for your wonderful review. We are glad you enjoyed our quiet comfortable motel with its close proximity to town, especially pleased your children enjoyed it too, as they are our guests of the future. Look forward to welcoming you next time to come down to Rotorua. More

Bellefonte, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a 30-day road trip in New Zealand and Rotorua was our first stop with reservations at Red Rock Thermal Motel. We were very pleased with our room. It always kind of a crapshoot choosing accommodations via the Internet even with reviews. I am on the picky side so if I am happy that says a lot. We... More

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citylights10, Owner at Red Rock Thermal Motel, responded to this review

Therese456 - thank you so much for your lovely review. We are glad you had a nice time in Rotorua and enjoyed our small thermal motel. We look forward to seeing you if you return to New Zealand. More

Miami
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2014

We got there and the manager opens the room, it is a hot oven with no air conditioning or ceiling fan, so we open the windows and front door to ventilate the room and there are no screens so the room fills with flies. We found a small table fan in the closet and was able to put it next... More

Was this review helpful? Yes 1
citylights10, Owner at Red Rock Thermal Motel, responded to this review

CRMiami - thank you for your review. We are very sorry that you did not enjoy your stay at our motel. We are enjoying a very hot summer this year and perhaps the managers could have opened your doors/windows before arrival to cool the unit down for you, we have just had a change of manager and we will bring... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

We stayed 2 nights at the red rock thermal motel and were thoroughly impressed. The room was gorgeous and really spacious great facilities and we loved the mineral spa and pool. Sue helped us book a trip and really went out of her way to help us, they were all so friendly. We would definitely return here.

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citylights10, Owner at Red Rock Thermal Motel, responded to this review

jodiekirk - Many thanks for your glowing review. We are glad you enjoyed our spacious, newly renovated rooms and we agree the mineral spa is a treat after a hard day's sightseeing. Sue, our manager is wonderful helping our guests make the most of their stay in our beautiful city. We look forward to meeting you again one day on... More

Cowes, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

Had a great stay - excellent quality units and facilities. Manager very friendly and helpful. Great location and good value. would recommend and stay again. Owners of the motel were very generous and had great local advise to give which was much appreciated.

Was this review helpful? Yes 1
citylights10, Owner at Red Rock Thermal Motel, responded to this review

David - Many thanks for your great review. We are very proud of Red Rock thermal motel and are pleased you enjoyed our quality units and wonderful manager, Merryn, who helps everyone to make the most of their time in Rotorua. We do hope you will come and visit again one day, until then, travel safely. More

Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed February 8, 2014

Absolutely wonderful place to stay. Merryn was very professional and friendly from the moment we booked online. We took advice from Trip Advisor reviews and pleased we did - we had a fantastic 3 nights at this motel. Very comfy beds; awesome geothermally heated pool; small quiet compact motel complex; safe for kids; handy to lake front incl surreal Ohinemutu... More

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Kia Ora Rosie, thank you for deciding to stay with us, we have worked very hard to improve our Trip Advisor rating & hope you all experience the same level of service upon our departure mid February. Glad that you found the beds comfortable and used our heated outdoor pools. Thank you for the review - Merryn & Ngata More

1 review
5 of 5 stars Reviewed January 30, 2014

I want to take some time to thank Merryn and everything she did for me and my family. We wea staying at the Red Rock Motel as my son was in the Ips touch for Harbour in Rotorua. UNFORTUNATELY for me I had an accident while I was down their. The help consideration and care that Merryn gave us was... More

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Kia Ora Kym! What a lovely lady with a truly great family to match. A total pleasure to have you all stay here with us. You made me feel part of your family too, so thank you for that. I greatly appreciate your comments in regards to our motels cleanliness & facilities. I do hope that you are recovering well,... More

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed January 24, 2014

Great place to stay. Huge unit with own kitchen and bathroom facilities the separate room was great for our 15 month old to sleep. The unit was very clean. Merrin (owner-hope I spelt her name right) was very helpful with local info and was a very nice host. The location was good, a short 5 min drive to everything in... More

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Kia Ora! Thanks for the review and we are glad that you enjoyed your stay and thanks for the comment about our cleanliness & service. As you mentioned we are only a 5 minute drive into town so it's a handy location. Take care - Merryn & Ngata More

Leeds, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 21, 2014

We stayed one night at the Red Rock in early January. Of all the motels we stayed in in our short trip around the North Island, the Red Rock probably had the most up to date and stylish décor. Our room was spacious enough and well equipped for a stay longer than our single night. Complementary toiletries were of a... More

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Kia Ora Dan. Thank you so much for the comment in regards to our décor, we have been working our way through our units and only have a couple left to completely modernise. We too agree the showers are wonderful. Rotorua is quite a spread out town and there are mainly only Hotels in the dead centre of town, a... More

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed January 20, 2014

my family and i stayed red rock motel for 2 nights, just wish we could have stayed longer. everything was great, lovely clean rooms, my grandkids loved the pool and spa. can not fault this motel at all. host was very friendly and helpful. i recommend this motel to anyone staying in rotoura and we will be back for sure.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Kia Ora Raewyn, so glad that you & the family enjoyed your time here with us. The heated pools are wonderful and a real hit with kids of all ages. We pride ourselves on our cleanliness & service. Thank you for the recommendation - Merryn & Ngata More

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Additional Information about Red Rock Thermal Motel

Address: 109 Lake Road, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 93 hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Red Rock Thermal Motel 3.5*
Official Description (provided by the hotel):
Red Rock Thermal Motel is a small motel with thermal heating, a private thermal mineral spa pool for rejuvenating after a busy day sightseeing and a outdoor heated swimming pool. We have gardens to relax in with a trampoline for the kids. All units have tea & coffee facilities, kitchenettes and bathrooms. The Motel is ideally situated to tour the many geothermal parks in the area. Many of the Maori Culture shows offer a free pick up service from here for a great night out, or if you prefer you can simply walk out of our back gate, catch yourself a trout from the stream & cook it on the BBQ. ... more   less 
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