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Red Rock Thermal Motel

#20 of 96 Hotels in Rotorua
Certificate of Excellence
109 Lake Road, Rotorua 3010, New Zealand
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Red Rock Thermal Motel
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Ranked #20 of 96 Hotels in Rotorua
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
colbro66 Auckland, New Zealand
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198 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

new trampoline. rooms been renovated. pools still wonderfully hot. roadworks outside now completed. owners super-friendly & helpful. free wifi @ 11mbps download. avoid convenience store across the road- extortionate prices! handy for fish and chips, booze shop, gas station, bakery.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Colbro66 Thank you for the review you wrote for us ,yes the nightmare of the roadwork's are over and now our guests can come and relax. We hope that you did just that. Please do visit us again when next in Rotorua Greetings Sue & Quentin More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Accommodation in Rotorua can be a bit hit and miss, but I was delighted with this place. It was clean and tidy, and is heated geothermally. Our kids (and us!) Loved the outdoor swimming pool, heated to 37.5° and the private thermal pool. I highly recommend this place as a safe and secure option in Rotorua. I'm looking forward to... More 

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Andrew C Thank you for taking the time to write a review for us We are glad that you enjoyed our warm and tidy unit as well our lovely hot pool and spa We hope that you would visit us gain when next travelling to Rotorua Greetings Quentin & Sue More 

Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

I stayed here for 2 nights and enjoyed my stay. The room was clean and decently big. The price was cheap for the quality of the room I was staying at. The only thing I didn't like that much was the design of the shower. There isn't anything to keep the water from washing all over the bathroom floor. Only... More 

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Sarah L Thank you for the lovely review and the honest comment about the shower I can assure you we are looking into the matter and hope to be able to resolve the problem soon. Should you visit Rotorua again please do not hesitate to pop in and say hello Greetings Sue & Quentin More 

1 review
5 of 5 stars Reviewed May 25, 2015

We stayed in Red Rock thermal motel on 24th May. The room we used was really good condition and the staff(not sure if he is the boss or not) was so kind. The old man introduced us all information for room. Also all restaurant and activities info is in the booklet in the room. Awesome. Thank you for fiving us... More 

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Beak R Thank you for the great review you wrote for us We love to be of assistance to our guest, we try to make your stay and visit to Rotorua memorable When next visiting Rotorua we would love to have you stay with us again Greetings Quentin & Sue More 

Auckland Region, New Zealand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 13, 2015 via mobile

Owner was very friendly and showed me around the motel and explained the facility's available. I was even given a complementary upgrade to a unit with a kitchenette. Tidy and exceptionally clean the units have been completely refurbished inside with quality fittings. The bed and linen was comfortable and good quality. Well insulated so quiet and warm. Free parking and... More 

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Jade H Thank you for the wonderful review you wrote ,we are glad that you enjoyed our clean and spacious units . Hope to see you again on your next visit Greetings Sue More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 11, 2015

We stayed overnight and visited the Blue Lake. The motel was close to Wai-O-Tapu Geothermal Wonderland and Wingspan and the Redwoods so an excellent stopping place. Comfortable, clean, excellent service and a hot mineral pool to relax in.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Diana A, Thank you for the great review , we are glad that you enjoyed our facilities and hope you return when next in Rotorua. Kind Regards Quentin & Sue More 

Baltimore, Maryland
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed May 8, 2015

We were upgraded to the cottage upon arrival, although I am not sure if the cottage really is an upgrade. The cottage provided lots of space and a full kitchen, with enough beds to sleep six people. But we found the cottage to be worn and not very clean. There were dead bugs on top of some of the beds... More 

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Earth trekkers, Thank you for taking the time to write the review. We appreciate your feed back and can assure you that we try and rectify a problem when notified . We are in the process of updating our cottage. Kind regards Sue & Quentin More 

London, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

Sue and Quentin extremely helpful hosts and very friendly. The accommodation was clean and comfortable - certainly enjoyed the three nights stayed there. The use of the thermal spa and swimming pool were an added advantage. Would certainly recommend.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Sheila Thank you for the time you took to write this great review. It was my pleasure to assist you during your stay hope you enjoyed the rest of our lovely country and would like to see you again when you return to New Zealand for another visit Travel Safely Greetings Sue More 

Doncaster, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 13, 2015

Despite being off State Highway 5 the unit was surprisingly quiet. Sue was friendly and helpful, showing us where the nearest supermarkets were. The thermal pool was lovely, it's housed in its own little shed so it can only be used by one person (or couple) at a time. The swimming pool was under repair so we didn't get chance... More 

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Bluey Besar Thank you for the lovely review, we are glad that you enjoyed the quietness of the motel and using the thermal pool. The main pool is now fully renovated and I hope when you return to Rotorua on another trip you would be able to use the main pool. Enjoy your travels. Greetings Sue More 

Christchurch, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 9, 2015

This accommodation was so lovely, the owners are super nice and the facilities are well up kept and comfortable. The room was large and very clean. The mineral spa was amazing, having it as a private spa made it even more enjoyable! I would highly recommend this accommodation and will definitely be returning when I stay in Rotorua.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello 10u92 Thank you for writing us a lovely review We are glad you enjoyed the mineral spa and comfortable units We would love to have you stay with us when next in Rotorua Greetings Sue More 

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