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All 93 Rotorua hotels

Red Rock Thermal Motel

3.5 of 5 Motel   |   109 Lake Road, Rotorua 3010, New Zealand
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Red Rock Thermal Motel
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Ranked #19 of 93 Hotels in Rotorua
A recent review
5 of 5 stars reviewed 1 week ago
simbac714 Baltimore, Maryland, United States
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167 reviews from our community

Traveler rating
    106
    46
    11
    3
    1
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63
59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Baltimore, Maryland, United States
1 review
5 of 5 stars Reviewed 1 week ago

The week before we stayed at a different hotel in a different city that was more expensive and worse. Overall, I loved staying here, did not have a single problem throughout the entire stay. Loved the people in charge, loved the room, everything. When I was checking out, the woman asked me what my plans were for the day, I... More

Was this review helpful? Yes
citylights10, Owner at Red Rock Thermal Motel, responded to this review

Simbac714 - Thank you so much for your lovely review. We are glad you enjoyed our clean spacious well equipped units and thermal spa pool too. We agree that our Managers, Sue & Quentin are very helpful and gracious hosts and are only too happy to help you plan your activities and provide money saving coupons where we can. We... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in Rotorua for 2 nights and this motel has provide us with excellent facility, friendly service and nice comfort thermal spa pool. It has been the best motel i stayed in Rotorua in years. I will continue to choose this motel for my future trips

Was this review helpful? Yes
citylights10, Owner at Red Rock Thermal Motel, responded to this review

Teng M - Thank you kindly for your wonderful review. We are glad you enjoyed our great facilities and friendly service. We look forward to welcoming you next time you are in Rotorua. More

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in Rotorua in April and found a place that did not accommodate nearly as well as this place. We had a great stay at Red Rock these last few days. The kitchen was clean and had its own oven, the bed was large and comfy, it was quiet at night and the owners were very helpful. It was... More

Was this review helpful? Yes
citylights10, Owner at Red Rock Thermal Motel, responded to this review

Evergreen595 - Thank you very much for your lovely review. We are grateful to you for taking the time to do this for us and all other travellers. Its great to hear about the things that we are doing well and appreciate your comment about the shower - I will get our maintenance guy involved, if you could perhaps email... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Since the price was cheap I wasn't expecting much but I was very pleasantly surprised! The room was fantastic, very clean and modern. Great bathroom, everything you could need in a kitchen and the beds were great too. To top it off, wifi was free, which you don't get everyday in hotels. The highlight was definitely the free mineral spa... More

Was this review helpful? Yes
citylights10, Owner at Red Rock Thermal Motel, responded to this review

TravellingKiw1 - thank you so much for your kind review. We are so glad you enjoyed our clean spacious rooms with fully equipped kitchens and comfy beds. It was also great to hear that you appreciated our free Wifi and loved our thermal mineral spa pool, indeed a great way to relax after a busy day sightseeing. We look forward... More

Hamilton, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Our extended family stayed in 2 of the motel's studio units, these were great; lovely and clean, spacious with well equipped kitchens. We enjoyed the lovely heated pool and mineral spa. We would definitely stay again if in Rotorua and recommend them to others. Karen R

Was this review helpful? Yes
Red Rock T, Owner at Red Rock Thermal Motel, responded to this review

KarenR21Hinton - Thank you for your lovely review. It was a pleasure meeting you and your family and we look forward to seeing you again in the future. Perhaps next time our Cottage will be free for you and can accommodate all of you together. Until next time, travel safely. More

Auckland
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a great stay in the motel, the owners Sue and Quentin really looked after us. The studio was spacious and clean with wifi, tv and a well equipped kitchenette. Close to all activities in Rotorua. Would highly recommend makes a great base to see around.

Was this review helpful? Yes
Red Rock T, Owner at Red Rock Thermal Motel, responded to this review

Rebtop - thank you so much for your wonderful review. We are happy to enjoyed our lovely unit with free Wifi, geothermal mineral pool and swimming pool. We look forward to seeing you again in the future, until then, travel safely. More

Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 20, 2014

we stayed for two nights in the delux one bedroom unit with 4 adults and one teen. The beds were really comfortable and the unit has everything you need. The pool is awesome. Have stayed here three times now and always recommend it.

Was this review helpful? Yes 1
Red Rock T, Owner at Red Rock Thermal Motel, responded to this review

Maree F - Thank you for your lovely review and it is so nice to have guests who come and see us regularly. We are glad you enjoy our newly renovated units and our swimming pool. Watch this space as we have plans to upgrade the swimming pool and give it a face lift in the next few months. We... More

Te Awamutu, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

We stayed in the cottage and it was a great size for our family of 5, with extra beds for more. The heaters were on and it was lovely and warm. The geothermal spa is great. Sue was the best, even tracking us down after we had checked out and left some items behind.

Was this review helpful? Yes 1
Red Rock T, Owner at Red Rock Thermal Motel, responded to this review

Wendy M - Thank you very much for your lovely review. It is so heart warming to know that our guests appreciate Sue, our wonderful manager who is so friendly and helpful. We are also glad you enjoyed our warm cosy cottage with all the comforts of home and our mineral pool. We look forward to seeing you again in... More

New Plymouth, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2014

The studio room was great value for money being clean, recently upgraded with new furniture and a very comfortable bed. The kitchen is fully equipped. The bathroom has all new fittings and a very powerful shower. The geothermal pool was great to relax in at the end of the day although upgrading the pool room would be advantageous. Sue was... More

Was this review helpful? Yes 1
Red Rock T, Owner at Red Rock Thermal Motel, responded to this review

Roz M - Thank you so much for your wonderful review. We are glad you enjoyed our lovely studio unit, our geothermal mineral pool and swimming pool. We will be renovating the swimming pool in the next few months and hope to give it a bit of a face lift. We look forward to hosting you again in the future. More

Melbourne, Australia
Top Contributor
111 reviews 111 reviews
46 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed June 1, 2014

The Red Rock Thermal Motel is a bit out of the main part of town, well beyond walking distance for most, and it’s not really near anything in particular in terms of attractions, etc. I was greeted by a quite friendly and helpful lady at reception on check-in. The whole place is composed of a main section of half-a-dozen or... More

Was this review helpful? Yes 1
citylights10, Owner at Red Rock Thermal Motel, responded to this review

Gosh - thank you for your lengthy in-depth review. Unfortunately, I feel the need to point out a couple of things about the innacuracies in your review. We do not advertise that unit 7 has a stove in the kitchen, nor do we say anywhere that we have air conditioning in any of the units. We find it hard to... More

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Additional Information about Red Rock Thermal Motel

Address: 109 Lake Road, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Red Rock Thermal Motel 3.5*
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