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Red Rock Thermal Motel

#20 of 95 Hotels in Rotorua
Certificate of Excellence
109 Lake Road, Rotorua 3010, New Zealand
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1 room 1 guest
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201 Reviews from our TripAdvisor Community

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Traveler rating
    124
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (54)
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Philadelphia, Pennsylvania
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place helped to enhance the entire feel of Rotorua since it had it's own tiny thermal features with it's pool and spa. I liked the unique vibe of the hotel's layout and rooms. The retired couple who ran the office were so friendly and helpful and they had the neatest little dog that took a liking to everyone (and... More 

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Jebian Thank you so much for taking the time to write us such a great review We endeavour to give our guest the best experience while staying with us We are privileged to have geothermal on our property so guest can enjoy the spa and pool after a long day Exploring Rotorua The little dog was also a guest... More 

Hamilton, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

Was in a great location, nice and close to town.The owners were very nice and accommodating. The room was nice and tidy, had everything we needed, even had a private decking. They had a thermal spa pool which you can lock and make private if you like. would definitely go back!

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello aelks Thank you for your lovely review .We are glad that you found the motel close to town and that you were able to enjoy our facilities. We would love to have you stay with us again when next in Rotorua Greetings Sue & Quentin More 

Auckland, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 19, 2015

new trampoline. rooms been renovated. pools still wonderfully hot. roadworks outside now completed. owners super-friendly & helpful. free wifi @ 11mbps download. avoid convenience store across the road- extortionate prices! handy for fish and chips, booze shop, gas station, bakery.

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Colbro66 Thank you for the review you wrote for us ,yes the nightmare of the roadwork's are over and now our guests can come and relax. We hope that you did just that. Please do visit us again when next in Rotorua Greetings Sue & Quentin More 

Level Contributor
4 reviews
4 of 5 stars Reviewed July 12, 2015

Accommodation in Rotorua can be a bit hit and miss, but I was delighted with this place. It was clean and tidy, and is heated geothermally. Our kids (and us!) Loved the outdoor swimming pool, heated to 37.5° and the private thermal pool. I highly recommend this place as a safe and secure option in Rotorua. I'm looking forward to... More 

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Andrew C Thank you for taking the time to write a review for us We are glad that you enjoyed our warm and tidy unit as well our lovely hot pool and spa We hope that you would visit us gain when next travelling to Rotorua Greetings Quentin & Sue More 

Brisbane, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

I stayed here for 2 nights and enjoyed my stay. The room was clean and decently big. The price was cheap for the quality of the room I was staying at. The only thing I didn't like that much was the design of the shower. There isn't anything to keep the water from washing all over the bathroom floor. Only... More 

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Sarah L Thank you for the lovely review and the honest comment about the shower I can assure you we are looking into the matter and hope to be able to resolve the problem soon. Should you visit Rotorua again please do not hesitate to pop in and say hello Greetings Sue & Quentin More 

1 review
5 of 5 stars Reviewed May 25, 2015

We stayed in Red Rock thermal motel on 24th May. The room we used was really good condition and the staff(not sure if he is the boss or not) was so kind. The old man introduced us all information for room. Also all restaurant and activities info is in the booklet in the room. Awesome. Thank you for fiving us... More 

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Beak R Thank you for the great review you wrote for us We love to be of assistance to our guest, we try to make your stay and visit to Rotorua memorable When next visiting Rotorua we would love to have you stay with us again Greetings Quentin & Sue More 

Auckland Region, New Zealand
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 13, 2015 via mobile

Owner was very friendly and showed me around the motel and explained the facility's available. I was even given a complementary upgrade to a unit with a kitchenette. Tidy and exceptionally clean the units have been completely refurbished inside with quality fittings. The bed and linen was comfortable and good quality. Well insulated so quiet and warm. Free parking and... More 

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Jade H Thank you for the wonderful review you wrote ,we are glad that you enjoyed our clean and spacious units . Hope to see you again on your next visit Greetings Sue More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 11, 2015

We stayed overnight and visited the Blue Lake. The motel was close to Wai-O-Tapu Geothermal Wonderland and Wingspan and the Redwoods so an excellent stopping place. Comfortable, clean, excellent service and a hot mineral pool to relax in.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Diana A, Thank you for the great review , we are glad that you enjoyed our facilities and hope you return when next in Rotorua. Kind Regards Quentin & Sue More 

Baltimore, Maryland
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 8, 2015

We were upgraded to the cottage upon arrival, although I am not sure if the cottage really is an upgrade. The cottage provided lots of space and a full kitchen, with enough beds to sleep six people. But we found the cottage to be worn and not very clean. There were dead bugs on top of some of the beds... More 

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Earth trekkers, Thank you for taking the time to write the review. We appreciate your feed back and can assure you that we try and rectify a problem when notified . We are in the process of updating our cottage. Kind regards Sue & Quentin More 

London, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

Sue and Quentin extremely helpful hosts and very friendly. The accommodation was clean and comfortable - certainly enjoyed the three nights stayed there. The use of the thermal spa and swimming pool were an added advantage. Would certainly recommend.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Sheila Thank you for the time you took to write this great review. It was my pleasure to assist you during your stay hope you enjoyed the rest of our lovely country and would like to see you again when you return to New Zealand for another visit Travel Safely Greetings Sue More 

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