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All 94 Rotorua hotels

Red Rock Thermal Motel

3.5 of 5 Motel   |   109 Lake Road, Rotorua 3010, New Zealand
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91%
Ranked #21 of 94 hotels in Rotorua
A recent review
4 of 5 stars reviewed 5 days ago
Maree F Auckland Region, New Zealand
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  • Reviews (161)
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161 people have reviewed this hotel

Traveler rating
    101
    45
    11
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we stayed for two nights in the delux one bedroom unit with 4 adults and one teen. The beds were really comfortable and the unit has everything you need. The pool is awesome. Have stayed here three times now and always recommend it.

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Te Awamutu, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed in the cottage and it was a great size for our family of 5, with extra beds for more. The heaters were on and it was lovely and warm. The geothermal spa is great. Sue was the best, even tracking us down after we had checked out and left some items behind.

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New Plymouth, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2014

The studio room was great value for money being clean, recently upgraded with new furniture and a very comfortable bed. The kitchen is fully equipped. The bathroom has all new fittings and a very powerful shower. The geothermal pool was great to relax in at the end of the day although upgrading the pool room would be advantageous. Sue was... More

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
109 reviews 109 reviews
45 hotel reviews
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed June 1, 2014

The Red Rock Thermal Motel is a bit out of the main part of town, well beyond walking distance for most, and it’s not really near anything in particular in terms of attractions, etc. I was greeted by a quite friendly and helpful lady at reception on check-in. The whole place is composed of a main section of half-a-dozen or... More

Was this review helpful? Yes 1
citylights10, Owner at Red Rock Thermal Motel, responded to this review

Gosh - thank you for your lengthy in-depth review. Unfortunately, I feel the need to point out a couple of things about the innacuracies in your review. We do not advertise that unit 7 has a stove in the kitchen, nor do we say anywhere that we have air conditioning in any of the units. We find it hard to... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 31, 2014

We've pre-booked the motel cottage for 2 nights for a group of 5 people. When we arrived on a cold and windy evening, we're received by a rather unfriendly and curt male owner. Next morning at breakfast, we discovered that the milk provided by him the night before was 2 weeks after the expiry date. When we complained and asked... More

Was this review helpful? Yes 1
citylights10, Owner at Red Rock Thermal Motel, responded to this review

RE-TAN55 - thank you for your review. We are surprised and dismayed that you had an issue with Quentin - he is a lovely manager and we are sorry you didn't see this side of him. We are glad you enjoyed our clean motel in a good location and glad that Sue was much more friendly for you. More

Tauranga, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

I really enjoyed my stay here, the rooms were warm as soon as we walked in, it was clean, tidy and plenty of room. The price was so good, that I expected more from the room than I thought I would get. The owners of the motel, husband and wife were so sweet and lovely, and didn't mind about the... More

Was this review helpful? Yes 1
citylights10, Owner at Red Rock Thermal Motel, responded to this review

A1Andrews - thank you for your wonderful review. We are thrilled that you enjoyed our clean, good value and warm rooms. We also agree that the managers are lovely and sweet and try their hardest to make all of our guests have a great experience in Rotorua. We look forward to seeing you next time you are in town. More

Wellington, New Zealand
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 13, 2014

We recently spent 2 nights at this property after reading good reviews on Trip Advisor. We were very surprised on arrival to see the small complex looking rather tired, especially the surroundings which were very shabby. We were greeted by Sue who proudly showed off the mineral pool. Our unit was quite adequate and good value for what we paid... More

Was this review helpful? Yes 1
citylights10, Owner at Red Rock Thermal Motel, responded to this review

Thank you for your review. We are pleased that you were happy with our hospitality, good value and comfy beds. We are sorry that you felt that the place looked shabby, but would advise that the swimming pool is being renovated this winter and our second to last unit (unit 2) is being fully renovated next month (June). We are... More

Adelaide
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 29, 2014

We booked this prior to arriving in NZ and stayed overnight on Anzac Day. It was cheap, had good reviews and to be fair it didn't disappoint. We were met by Sue who made sure we were settled, she showed us to our room for the night, and guided us through to the hotels very own thermal pool. The rooms... More

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citylights10, Owner at Red Rock Thermal Motel, responded to this review

Boffybloke - thanks for your kind review. We are glad you liked our small family motel. Sue is a wonderful manager for us and we're glad you mentioned how well she looked after you during your short stay. We hope you will come back again one day - until then, travel safely. More

Brora, United Kingdom
Top Contributor
65 reviews 65 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 23, 2014

Friendly and comfortable - great beds, very spacious and affordable - I had a big apartment (2 king size beds) to myself for 3 nights with everything you could need....and although I didn't cook - having the fridge/kitchen area was great just to keep water and milk for coffee etc and the sofa and sitting area great to watch TV... More

Was this review helpful? Yes 1
citylights10, Owner at Red Rock Thermal Motel, responded to this review

ELEMGEE - Thank you so much for your wonderful review. We are so glad you enjoyed our comfy beds, facilities, and warm hospitality. We hope you will be able to come and visit us again one day - until then, travel safely. More

Auckland
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 18, 2014

We stayed for two nights with our 3 children in a 1 bedroom unit (4). It was marvellous, and really quiet and comfortable. Lovely pools, trampoline, and kids loved it too. Easy 10min walk to town centre, and Lakefront.

Was this review helpful? Yes
citylights10, Owner at Red Rock Thermal Motel, responded to this review

elliot749 - Thank you so much for your wonderful review. We are glad you enjoyed our quiet comfortable motel with its close proximity to town, especially pleased your children enjoyed it too, as they are our guests of the future. Look forward to welcoming you next time to come down to Rotorua. More

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Additional Information about Red Rock Thermal Motel

Address: 109 Lake Road, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Red Rock Thermal Motel 3.5*
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Amenities

Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Rotorua #17 Business Hotel in Rotorua #24 Romantic Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
Red Rock Thermal Motel is a small motel with thermal heating, a private thermal mineral spa pool for rejuvenating after a busy day sightseeing and a outdoor heated swimming pool. We have gardens to relax in with a trampoline for the kids. All units have tea & coffee facilities, kitchenettes and bathrooms. The Motel is ideally situated to tour the many geothermal parks in the area. Many of the Maori Culture shows offer a free pick up service from here for a great night out, or if you prefer you can simply walk out of our back gate, catch yourself a trout from the stream & cook it on the BBQ. ... more   less 
Number of rooms
8

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