We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Rock Thermal Motel

#19 of 96 Hotels in Rotorua
Certificate of Excellence
3.5 of 5
109 Lake Road, Rotorua 3010, New Zealand
Hotel amenities
Red Rock Thermal Motel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #19 of 96 Hotels in Rotorua
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
BlueyBear Doncaster, United Kingdom
Write a Review

189 reviews from our community

Traveler rating
    118
    54
    12
    4
    1
See reviews for
70
69
11
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (189)
  • Mar-May only
    (48)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (56)
All months
Doncaster, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Despite being off State Highway 5 the unit was surprisingly quiet. Sue was friendly and helpful, showing us where the nearest supermarkets were. The thermal pool was lovely, it's housed in its own little shed so it can only be used by one person (or couple) at a time. The swimming pool was under repair so we didn't get chance... More 

Was this review helpful? Yes
Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This accommodation was so lovely, the owners are super nice and the facilities are well up kept and comfortable. The room was large and very clean. The mineral spa was amazing, having it as a private spa made it even more enjoyable! I would highly recommend this accommodation and will definitely be returning when I stay in Rotorua.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello 10u92 Thank you for writing us a lovely review We are glad you enjoyed the mineral spa and comfortable units We would love to have you stay with us when next in Rotorua Greetings Sue More 

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean, well appointed, friendly helpful hosts. Doesn't look much for the road but it is great with all you could need. I don't know wh I put 4 not 5 really, guess it is just not quote 5 star quality fittings but it's excellent. We were very happy and wish we had stayed longer in Rotorua. So much to... More 

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Lou Thank you for the review . We try to make sure our guest are comfortable while staying with us Hope you will be back in the near future so you can enjoy more of Rotorua while staying with us Greetings Sue & Quentin More 

Melbourne
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Doesn't look much from the street view but surprisingly comfortable and spacious and very clean. Helpful hosts. Well equipped rooms. We had the two bedroom family suite and it was excellent. Rotorua is worth more than the 1 night stay we gave it.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Katymack Thank you for your review we appreciate the time you took to write this ,glad you enjoyed our clean and spacious unit Rotorua is a great destination to visit and I agree with you that 1 night is to short so hope you will be back in the near future Greetings Quentin& Sue More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a very present visit to Rotorua, this lovely small city in January this year (2015), we decided to go back again. We were going to spend 9 nights (30 March - 8 April) in Rotorua. When I try to book an accommodation, I discovered this lovely place. However, I only able to book for 6 nights with Red Rock... More 

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Xufang What a wonderful review, thank you for writing us a great review. We are glad that you enjoyed your stay wish us and it was our pleasure to be of assistance to you Hope you enjoyed the rest of your stay in Rotorua Would be great to see you again in the near future Greetings Quentin and Sue More 

Taupo, New Zealand
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had two lovely nights at the motel, managed by the lovely Quentin and Sue. Great to have the pool back in action, and I had a lovely tidy and comfy unit. I had a comfy bed and had two good nights sleep. I did find the internet was a bit patchy.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Rosie Thank you for taking the time to write us a review It was great to have you back looking forward to see you next time Greetings Sue & Quentin More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2015

My fiance and I stayed here for four nights during our trip to Rotorua from Australia. Sue the owner was lovely from the time we arrived, we arrived Hours early to our check in and sue had no issues with us checking in early and charging us no extra fee and she remained lovely throughout our whole stay. The room... More 

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Sheridan Thank you for the wonderful review I am pleased to know that you found our service and units great, It makes for a good holiday when you have a great location Do visit us again when you are back in Rotorua Greetings Sue More 

Worthing UK
Top Contributor
176 reviews 176 reviews
76 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

Couldn't fault this place at all. The room was huge,enough for 6 people. The bed was very comfortable, and it was good to have a sofa to watch TV rather than sit on the bed. The deck area was great for enjoying an early evening cold one on the sun. Lovely manager's helped make our stay enjoyable.

Was this review helpful? Yes 1
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Azurian Many thanks for your lovely review I am glad you enjoyed our outside area and couch It would be lovely to have you back to enjoy another cold one with us Greetings Quentin and Sue More 

Christchurch, New Zealand
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 3, 2015

The room was modern and very nice but no air conditioner so was very hot and stuffy. Free wireless was offered but my laptop could not connect to it - I ended up using my iPhone as a hot spot. I parked my car and asked the lady at reception if it was alright. She said yes. I went out... More 

Was this review helpful? Yes
Red Rock T, Owner at Red Rock Thermal Motel, responded to this review

I am sorry that you felt our manager was rude to you when he asked you to move your car. He was trying to be polite and ask you to move the car over slightly as you were very close to the next park and didn't think that the car next to you would be able to get out. More 

Wellington, New Zealand
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

We were very happy with what we got for the price of the room! We were only a couple but had facilities for up to 6 if needed. Had a full kitchen and free access to a naturally heated spa pool. More than what we needed and expected! Only downside was we did washing here and the dryer just does... More 

Was this review helpful? Yes
Red Rock T, Owner at Red Rock Thermal Motel, responded to this review

highestLOZ - Many thanks for your lovely review. We are glad you enjoyed your stay with us and I will speak to the manager about the performance of the tumble dryer. We do have a washing line in the back garden area for guest use and also a hot room for drying clothes if there is a problem with the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (3)
Viewed
Bathroom (5)
Viewed
Dining (9)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question