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Red Rock Thermal Motel

#19 of 96 Hotels in Rotorua
Certificate of Excellence
109 Lake Road, Rotorua 3010, New Zealand
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Red Rock Thermal Motel
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Ranked #19 of 96 Hotels in Rotorua
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Jade H Auckland Region, New Zealand
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194 reviews from our community

Traveler rating
    120
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    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Owner was very friendly and showed me around the motel and explained the facility's available. I was even given a complementary upgrade to a unit with a kitchenette. Tidy and exceptionally clean the units have been completely refurbished inside with quality fittings. The bed and linen was comfortable and good quality. Well insulated so quiet and warm. Free parking and... More 

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed overnight and visited the Blue Lake. The motel was close to Wai-O-Tapu Geothermal Wonderland and Wingspan and the Redwoods so an excellent stopping place. Comfortable, clean, excellent service and a hot mineral pool to relax in.

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Baltimore, Maryland
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were upgraded to the cottage upon arrival, although I am not sure if the cottage really is an upgrade. The cottage provided lots of space and a full kitchen, with enough beds to sleep six people. But we found the cottage to be worn and not very clean. There were dead bugs on top of some of the beds... More 

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London, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Sue and Quentin extremely helpful hosts and very friendly. The accommodation was clean and comfortable - certainly enjoyed the three nights stayed there. The use of the thermal spa and swimming pool were an added advantage. Would certainly recommend.

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Sheila Thank you for the time you took to write this great review. It was my pleasure to assist you during your stay hope you enjoyed the rest of our lovely country and would like to see you again when you return to New Zealand for another visit Travel Safely Greetings Sue More 

Doncaster, United Kingdom
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 13, 2015

Despite being off State Highway 5 the unit was surprisingly quiet. Sue was friendly and helpful, showing us where the nearest supermarkets were. The thermal pool was lovely, it's housed in its own little shed so it can only be used by one person (or couple) at a time. The swimming pool was under repair so we didn't get chance... More 

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Bluey Besar Thank you for the lovely review, we are glad that you enjoyed the quietness of the motel and using the thermal pool. The main pool is now fully renovated and I hope when you return to Rotorua on another trip you would be able to use the main pool. Enjoy your travels. Greetings Sue More 

Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2015

This accommodation was so lovely, the owners are super nice and the facilities are well up kept and comfortable. The room was large and very clean. The mineral spa was amazing, having it as a private spa made it even more enjoyable! I would highly recommend this accommodation and will definitely be returning when I stay in Rotorua.

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello 10u92 Thank you for writing us a lovely review We are glad you enjoyed the mineral spa and comfortable units We would love to have you stay with us when next in Rotorua Greetings Sue More 

London, United Kingdom
Top Contributor
53 reviews 53 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 5, 2015

Very clean, well appointed, friendly helpful hosts. Doesn't look much for the road but it is great with all you could need. I don't know wh I put 4 not 5 really, guess it is just not quote 5 star quality fittings but it's excellent. We were very happy and wish we had stayed longer in Rotorua. So much to... More 

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Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Lou Thank you for the review . We try to make sure our guest are comfortable while staying with us Hope you will be back in the near future so you can enjoy more of Rotorua while staying with us Greetings Sue & Quentin More 

Melbourne
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 5, 2015

Doesn't look much from the street view but surprisingly comfortable and spacious and very clean. Helpful hosts. Well equipped rooms. We had the two bedroom family suite and it was excellent. Rotorua is worth more than the 1 night stay we gave it.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Katymack Thank you for your review we appreciate the time you took to write this ,glad you enjoyed our clean and spacious unit Rotorua is a great destination to visit and I agree with you that 1 night is to short so hope you will be back in the near future Greetings Quentin& Sue More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2015

After a very present visit to Rotorua, this lovely small city in January this year (2015), we decided to go back again. We were going to spend 9 nights (30 March - 8 April) in Rotorua. When I try to book an accommodation, I discovered this lovely place. However, I only able to book for 6 nights with Red Rock... More 

Was this review helpful? Yes 1
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Xufang What a wonderful review, thank you for writing us a great review. We are glad that you enjoyed your stay wish us and it was our pleasure to be of assistance to you Hope you enjoyed the rest of your stay in Rotorua Would be great to see you again in the near future Greetings Quentin and Sue More 

Taupo, New Zealand
2 reviews
5 of 5 stars Reviewed March 23, 2015

I had two lovely nights at the motel, managed by the lovely Quentin and Sue. Great to have the pool back in action, and I had a lovely tidy and comfy unit. I had a comfy bed and had two good nights sleep. I did find the internet was a bit patchy.

Was this review helpful? Yes
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Rosie Thank you for taking the time to write us a review It was great to have you back looking forward to see you next time Greetings Sue & Quentin More 

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