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Ibis Rotorua

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Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand
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1 room 1 adult
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917 Reviews from our TripAdvisor Community

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Gulf Breeze, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was torn about the review for this hotel. At first glance, it was a decent place. I stayed there for two days on a trip through Rotorua. I'll start with the positives first. The reception staff went above and beyond to make us comfortable. They were friendly and provided excellent service when it was needed. The room included a... More 

Helpful?
Thank Kevin R
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed over Waitangi weekend. The room cost $199 which was not cheap and was supposed to include "free wifi". We found the hotel to be tired and run down and in need of some TLC. The room itself was OK, although the carpet was stained. The reception area looked decidedly "third world" - the carpet and floors were dirty... More 

Helpful?
Thank Gary C
Melbourne, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Although this hotel is the more budget hotels of the Accor strand this hotel is a stand out. I have stayed at the number of Accor hotels under different brand and this hotel has left a lasting impression. Keys were pre cut and ready to go and 2 doors down from our family members. No request was to much and... More 

Helpful?
Thank ainsleeash
United States
Level Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for two nights as a part of my New Zealand visit. Let me get straight to the Goods and Bads: Goods: . Clean rooms with comfortable bedding . Free wifi . Friendly and polite people at Front Desk . Close to Lake Rotorua (walking distance) Bads: . No drinking water provided in room . The wifi was slower... More 

Helpful?
Thank kirantnath
Gosford, Australia
Level Contributor
78 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good hotel on the outskirts of the CBD. Very close to the dining precinct which had a very good selection of eateries. The motel was clean, quiet and the service was exceptional. At this point a special thank you to Olivia for her attention.

Helpful?
Thank council_worker
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

So i was tired and finally got in the bed and when i finally laid down,i found strands of hair on the bed, so i picked them up and dumped them into the bin, then as i pulled the duvet cover i found these socks. I am never staying at this hotel again ever.

Helpful?
Thank Ejay F
Staines, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for two nights at the beginning of January. The hotel is well located near to some great restaurants. It was busy when we checked in and staff were polite but not overly welcoming. The room was comfortable but on the smaller side. Free wifi for Accor loyalty scheme members. We didn't eat at the hotel at all but... More 

Helpful?
Thank Gemma B
Perth, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel was comfortable and well priced in a good location. Guests are able to use the pool and facilities at the Novatel next door which is great as they are affiliated hotels, however, it would be helpful if the staff told you this. Some of the staff were very helpful when we had questions and others were not so.... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 398pruel
Aotearoa New Zealand
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The welcome to this Hotel was the best I have ever had at a Novotel chain hotel. This is the first time I have ever had my Silver membership mean that there has been a welcome pack ready with keys, free drink etc... Great job IBIS, I may need to change my mind about where I stay in future. There... More 

Helpful?
Thank jonsean
Te Awamutu, New Zealand
Level Contributor
232 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Recently went to a concert and with about 10 days notice wanted to book accommodation close to the venue Ibis was about all we could get. Had to pay a bit more as all the cheaper rooms were gone, not sure what the cheaper rooms were like but we were in a small room two double beds crammed in and... More 

Helpful?
Thank Shane B
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