When we booked into the Union Victoria we found Bruce and Cheri to be very friendly and helpful. They booked us into a show we wanted to see and also advised us on the local attractions and eating places. Our rooms were very comfortable and clean. They were also serviced every day. They also booked our next accomodation for us.... more

After reading some of the excellent reviews, we thought that we were onto a winner by staying at the Union Victoria. I was somewhat dissapointed with the outcome. Put simply, it's exceptionally poor value - you can stay in MUCH better places than this for the same price. We were charged NZD$110 for the night. One of the owners was... more

This was the best hotel that we stayed in during our NZ stay. The staff were incredibly helpful, the room was clean and comfortable. Their facilities were great, pool, spa and mineral pool. Can't recommend this place highly enough - definitely a fantastic place to spend your holidays more

We stayed in a one bedroom unit, which was very clean and tidy (albeit slightly dated). Unit was very clean and tidy. Pool facilities (including private spa and mineral pools plus large outdoor heated pool) were excellent on a cold evening. Very close to main shopping centre and super market. In summary a wee gem. more

4 of us stayed in a 1 bedroom unit (3 single beds in bedroom, 1 queen in lounge area) for 2 night. Quiet location close to center of town, Countdown supermarket closeby. There is a swimming pool and mineral pools though we didn't use them. Hosts were very friendly and accommodating--one of our party inadvertently left some belongings behind so... more

great motel have own mineral pool seperate from room open to the sky nice and hot bathed nude total privacy must have spent hours in that pool service station across the road came in by intercity bus visit polynesian spa and hot pools recommended!!! more

The hotel was in a good location and great value. Rooms were nice and clean and the hotel staff was very friendly. This hotel as their own hot pools so we didn't go to the other thermal pool/amusement parks. The hotel hot pool was okay but the water in 1 of the pools was not the cleanest. Location of hotel... more

My wife and I stayed here in late March 2007 for a long weekend. The place was good value for money, the owners very welcoming and helpful and the location is convenient for walking to most of the town. Good points included well stocked tea and coffee making facilities with plenty of choice of teas, microwave, fridge and a full... more

The owner, if he is a big man with moustache, is very nice and helpful and takes a good attention for his motel. Since it is a motel, I like the motel near a supermarket but not next right to a supermarket if you know what I mean. Somehow, you could walk to the supermarket but I would rather drive.... more