We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Rotorua hotels

Union Victoria Motel

4.0 of 5 Motel   |   26-28 Victoria Street, Rotorua, New Zealand
Hotel amenities
Save Saved
You added Union Victoria Motel to your Saves list
Union Victoria Motel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
86%
Ranked #29 of 93 hotels in Rotorua
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Lois S Sydney, Australia
  • Reviews (90)
  • Photos (131)
  • Prices
  • Amenities
  • Room tips (16)
  • Back to top
Write a Review

90 people have reviewed this hotel

Traveler rating
    43
    36
    3
    6
    2
See reviews for
41
23
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The accommodation was very good, clean, with TV, kitchen essentials included fridge, toaster, microwave, kettle and more - all you would need for a holiday. A homely comfortable-feel with flower baskets hanging from the balcony outside. The owners Bruce & Cheri Beesley could not have been more accommodating, helping with all our needs. The geothermal pools so inviting. The location... More

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Lois, Thank you so much for the wonderful review I'm so glad you enjoyed your stay with us and were able to see what Rotorua has to offer. The hanging baskets are lovely at this time of year showing off their colours. Say hi to Rhonda and hopefully we will see you both in the future. More

1 review
5 of 5 stars Reviewed 4 weeks ago

Bruce And Cherri made me so welcome staying at there motel it is so centre to all the shops and attractions and they go out of there way to give me maps to places within the Rotorua . Ill be going back and stay at there motel with theres pools

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Alex, Thanks for the great review we 're glad you enjoyed your time with us and were able to see what Rotorua has to offer and we hope to see you again in the near future. More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

Although a little 'older' in style, this motel was very central and provided a high standard of accommodation blended with extremely friendly and efficient service thanks to owners Bruce and Cherri who just can't do enough for their guests. They helped us with bookings and lots of recommendations for things to do. The unit was very clean and comfortable. Thoroughly... More

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Michael & Lucy, Thank you for a great review, we are glad you enjoyed your stay with us and had a good look at what Rotorua has to offer. We do take pride in our Motel and hope all our guest have a comfortable stay, thanks again and hopefully we will see you sometime in the future. More

Adelaide
Top Contributor
74 reviews 74 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 15, 2014

It's hard to know how to review this hotel. Our room was comfortable and had most things that we needed. It was fairly basic and not very stylish. Some of the other guests were very noisy. I would usually rate this standard of hotel as average, but I will give it extra points because the warm pools were excellent, and... More

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Anita, Thanks for you comments, I'm glad you enjoyed your stay with us and also enjoyed what we have to offer. More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed January 13, 2014

The room suited our family needs, the hosts were welcoming and always helpful and they even arranged to send on some items that we left behind. I'd certainly recommend this accommodation. It is centrally located.

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Paul, Thanks for the comments, they are nice big rooms ideal for families and with the Mall and Supermarket across the road makes it nice and convenient. I hope you parcel arrived safe and sound More

Sydney, Australia
1 review
4 of 5 stars Reviewed January 12, 2014

Quite a few positives. Very good location; well managed by the owners - Bruce and Cherri were spot-on with their recommendations for things to do for a young family like ours; clean and well maintained. The kids enjoyed the swimming pool and mineral spas. Good value for money.

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

Quite a few positives. Very good location; well managed by the owners - Bruce and Cherri were spot-on with their recommendations for things to do for a young family like ours; clean and well maintained. The kids enjoyed the swimming pool and mineral spas. Good value for money. Hi Hanoze, Thanks for the positive review I'm so glad you enjoyed... More

Beijing
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 3, 2014

For a motel with swimming pool and mineral spas on site, this is a good value option. The thermal pools were really clean and great for relaxation after a day tripping in Rotorua. The location is quite convenient, shopping centre right across the street and city centre more or less within walking distance. Rooms were kept quite clean. I would... More

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

For a motel with swimming pool and mineral spas on site, this is a good value option. The thermal pools were really clean and great for relaxation after a day tripping in Rotorua. The location is quite convenient, shopping centre right across the street and city centre more or less within walking distance. Rooms were kept quite clean. I would... More

Gisborne, New Zealand
1 review
5 of 5 stars Reviewed December 27, 2013

We stayed at the union Victoria motel for 2 days I was greeted by Bruce who was very friendly and happy guy who went out of his way to make us feel at home thanks so much!!! we had our two young children, whom absolutely loved the heated swimming pools that also had a toddlers pool. It was hard to... More

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Patricia, Thanks for the positive review it is much appreciated we do try and make our guests feel as comfortable as possible, I'm glad you and the kids enjoyed the pools they are great aren't they. The One Bedroom Apts are better suited for 3 or 4 guests and can get a bit tight with 5 we do however... More

Meeka
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2013

Met by a very friendly and helpful,Bruce. Units large, spacious, very clean. Comfortable beds, powerful shower heads, very good location, helped with shopping centre over the road. A plus thre is a games room available, a minus that you have to pay for the pool table. In areas of Rotorua you get h unpleasant smell, unfortunately it was evident at... More

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

Thank you for your review. The unpleasant smell you are referring to is sulphur, [Rotorua is renowned for it] and depending on which way the wind is blowing you can get it a little stronger but I'm glad it didn't put a damper on your time in Rotorua. More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed December 10, 2013

We chose this because of thermal pools but were very satisfied with accommodation. My sister and I took our mother for the first time to enjoy the thermal waters of Rotorua but wanted to stay at a place that had its own thermal pool. We have been here previously and enjoyed it then so it was only logical to go... More

Was this review helpful? Yes
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Kathy, Thanks for your positive review, I'm glad you enjoyed your stay with us and I'm glad your mother enjoyed her geothermal bathing experience. More

Owners: What's your side of the story?
If you own or manage Union Victoria Motel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Union Victoria Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Union Victoria Motel

Also Known As:
Union Victoria Hotel
Address: 26-28 Victoria Street, Rotorua, New Zealand
Location: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#21 Luxury Hotel in Rotorua
#26 Family Hotel in Rotorua
#29 Top resorts Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Union Victoria Motel 4*
Official Description (provided by the hotel):
20 self contained Units, 12x Studio Units, 4x One Bedroom Apts, 2x Two Bedroom Apts, 2x Two Bedroom Bungalows.All units are fully self contained with LCD TV's, Freeview, Sky, Telephone, Wi-Fi. All Units are non smoking, check-in from 2.00pm, check-out 10.00am.Off street parking, Guest laundry, Car wash, Games Room, Bike Hire. Outdoor heated swimming pool & toddlers pool , Covered Spa & Genuine Mineral pools.Continental and Cooked breakfast available on request delivered to your room. Rotorua International Airport 20 minutes drive, Sightseeing and tour activities arranged at reception, Thermal areas 5 to 20 minutes drive,Racecourse and Golf course 3 minutes drive,Intercity Bus Terminal 3 minutes drive,5 minute walk to City centre and Restaurants.Countdown Supermarket & Mall directly opposite the Motel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Orbitz, Expedia, Booking.com, Travelocity, Priceline, TripOnline SA, HotelsClick, Asiatravel.com Holdings and Venere so you can book your Union Victoria Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

131 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (1)
Viewed
Bathroom (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (113)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (55)
Viewed
Dining (4)
Viewed
Bathroom (4)
Viewed
Pool/beach area (4)
Viewed
Other (22)

Best prices for your stay

Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotels.com Agoda.com Orbitz.com
and 8 more sites!

Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style
#21 Luxury Hotel in Rotorua #26 Family Hotel in Rotorua #29 Top resorts Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
20 self contained Units, 12x Studio Units, 4x One Bedroom Apts, 2x Two Bedroom Apts, 2x Two Bedroom Bungalows.All units are fully self contained with LCD TV's, Freeview, Sky, Telephone, Wi-Fi. All Units are non smoking, check-in from 2.00pm, check-out 10.00am.Off street parking, Guest laundry, Car wash, Games Room, Bike Hire. Outdoor heated swimming pool & toddlers pool , Covered Spa & Genuine Mineral pools.Continental and Cooked breakfast available on request delivered to your room. Rotorua International Airport 20 minutes drive, Sightseeing and tour activities arranged at reception, Thermal areas 5 to 20 minutes drive,Racecourse and Golf course 3 minutes drive,Intercity Bus Terminal 3 minutes drive,5 minute walk to City centre and Restaurants.Countdown Supermarket & Mall directly opposite the Motel. ... more   less 
Number of rooms
20

See which rooms travelers prefer

Sorry, our search service is down. Displaying the most recent room tips below.